Generated by All in One SEO Pro v5.0.1.1, this is an llms-full.txt file, used by LLMs to index the site. # CE21 | LMS, AMS & Event Management for Associations CE21 is an enterprise SaaS platform providing an integrated Learning Management System (LMS), Association Management Software (AMS), and Virtual/Hybrid Event technology. We specialize in streamlining education, membership, and engagement for professional associations, non-profits, and continuing education providers. ## Posts ### [Why Private Ownership Matters in Association Tech: Building for Clients, Not Quarterly Buyouts](https://ce21.com/2026/08/20/why-private-ownership-matters-association-tech/) **Published:** August 20, 2026 **Author:** Reid Stillings **Content:** If you’ve managed association software over the last decade, you’ve likely experienced it firsthand: a platform you relied on daily gets acquired by a larger holding company. A few years later, that holding company gets acquired by a private equity firm. Soon after, support account managers change, price structures shift, and eventually, an email arrives announcing that your software is being sunset in favor of another product in the portfolio. This cycle of continuous acquisition has become standard across both Learning Management Systems (LMS) and Association Management Software (AMS). At CE21, we’ve chosen a deliberate, alternative path: remaining independent, privately owned, and entirely focused on client-driven growth. --- ## The Reality of Market Consolidation Private equity investments and strategic buyouts are a natural part of tech industry growth. In the association tech space, we’ve seen major portfolio rollups reshape the landscape: - **In the LMS Space**: Platforms like Path LMS (Blue Sky eLearn), Freestone LMS, and Crowd Wisdom have been consolidated under enterprise holding groups like Momentive Software (formerly Community Brands), where multi-brand acquisitions can frequently lead to platform realignments, portfolio shifts, and forced system migrations over time. - **In the AMS Space**: Prominent names like YourMembership and MemberClicks were folded into Momentive Software (formerly Community Brands, which acquired Personify) while platforms like MemberSuite were acquired to join GrowthZone. While corporate rollups aim to streamline operations across dozens of acquired tools, they inherently shift the company’s primary stakeholder from the client to the investor board. When quarterly margins and portfolio consolidation drive decision-making, association staff often feel the side effects: - **Forced Platform Changes**: Being pushed onto a new software framework because a parent entity decided to phase out your current tool. - **Support Separation:** Customer support being routed through centralized call centers rather than dedicated platform experts. - **Roadmap Stagnation**: Product updates prioritizing high-margin add-ons over everyday usability enhancements requested by users. --- ## The CE21 Difference: Built on Client Feedback, Not Financial Engineering At CE21, we believe software shouldn’t force an association to compromise its workflow. Because we are an independent, privately owned platform, our roadmap isn’t dictated by investment cycles or acquisition exit strategies. **It is dictated by you**. **Corporate Private Equity Rollups****The CE21 Independent Approach**Primary Goal: Quarterly financial returns & portfolio valuePrimary Goal: Long-term platform utility & customer satisfactionRoadmap Strategy: Synergies across acquired brandsRoadmap Strategy: Direct feature requests from active clientsSystem Continuity: Risk of product sunsets or forced migrationsSystem Continuity: Continuous, seamless platform enhancementsArchitecture: Patchwork integrations between acquired toolsArchitecture: Native, all-in-one LMS, AMS, and Events management--- ## What Client-Driven Growth Looks Like in Practice Being independent means we answer to the people who use our platform every day. When our clients tell us they need a simpler continuing education tracking tool, an upgraded event registration flow, or more granular admin permissions for specialized staff roles, we don’t have to seek approval from an investment board to build it. Here is what our clients gain from our independence: - **Stability You Can Count On**: No sudden sunset announcements, no unexpected platform rebrands, and no forced migrations to software you didn’t choose. - **Direct Access to Real Support**: When you call or email support, you reach team members who know your organization, understand continuing education and membership management workflows, and care about solving your problem. - **An All-in-One Ecosystem**: Because CE21 was built ground-up as a unified platform for LMS, AMS, and Events, you don’t have to deal with fragile integrations between different software tools owned by the same parent company. --- ## Looking Ahead Software should empower your staff and elevate your members’ experience, not create administrative hurdles caused by corporate changes behind the scenes. We are proud to stand apart as an independent partner dedicated exclusively to helping associations, professional organizations, and continuing education providers succeed for the long haul. Want to learn more about how an independent, all-in-one LMS, AMS, and Events platform can simplify your operations? [**Schedule a demo with the CE21 team today.**](https://www.ce21.com/demo) **Categories:** Partnerships, Platform, Thought Leadership --- ### [Introducing Member Hours: The Golden Ticket Your Members Have Been Waiting For](https://ce21.com/2026/07/15/member-hours-program/) **Published:** July 15, 2026 **Author:** Reid Stillings **Content:** Every association is looking for that one benefit members can’t stop talking about. Something that makes renewal an easy yes. Something that turns “why should I keep my membership?” into “I can’t afford not to.” Say hello to **Member Hours**, a new feature built directly into the CE21 Association Management Software (AMS). --- ## What is the Member Hours Program? Think of Member Hours as a golden ticket for your members. Instead of pulling out a credit card for every single course, eligible members receive a set number of Member Hours each year. They spend those hours to enroll in eligible courses instantly, live webcasts, on-demand programs, webinars, and more, with no checkout friction. There’s one important rule that keeps the program simple for everyone: a course has to be paid for entirely in hours or entirely with a standard payment method. There’s no splitting the cost between Member Hours and a credit card, which means members always know exactly where they stand. --- ## How It Works, Without the Busywork Because Member Hours lives inside the same database as the rest of your CE21 AMS and LMS, none of this requires an integration, an import, or a workaround. It’s built in. - **Tiered allocation, automatically.** Decide how many hours each membership level receives every year, and hours are granted the moment a member becomes active. A Professional tier and a Student tier can carry completely different amounts, and new members joining mid-year can be prorated so a July signup gets a fair share instead of a full year’s worth. - **Rollover, your way.** Choose whether unused hours disappear at renewal (use it or lose it), pile up indefinitely, or roll over up to a cap you set, like “up to 5 hours.” Whatever fits your association’s philosophy. - **One balance, even across multiple memberships.** If a member belongs to more than one group with Member Hours, their hours combine into a single pool. No confusing dual balances to track. - **Redemption in one click.** When a member is logged in and browsing a course that’s part of the program, they see a “Purchase with Member Hours” button right on the product. Click yes, and they’re registered instantly, no cart, no invoice, no waiting on staff. - **Built-in nudges.** An automated “low balance” email lets members know when their hours are running low, a gentle reminder of the value they’ve already gotten from their membership (and a reason to keep it coming). - **Lapsed members don’t lose their history.** If a member’s dues lapse and they later reactivate, their unused hours and any courses they registered for with Member Hours come right back. --- ## A Benefit Members Actually Use, and You Can Actually Measure Non-dues revenue and member engagement are usually treated as two separate problems. Member Hours quietly solves both. Members get a tangible, easy-to-understand reason to renew. Staff get a benefit that runs itself instead of adding another task to the to-do list. And because it all lives on the same platform, you’re never in the dark about impact. A dedicated Member Hours Activity Report shows every hour earned, spent, and rolled over across your association. Your Product Sales and Registration reports now show Member Hours as a payment method. And Smart Lists can query on a member’s current Member Hours balance, so you can build a targeted campaign for “members with unused hours about to expire” in a few clicks. --- ## Built for the Way Associations Actually Work Member Hours joins a growing set of tools inside the CE21 AMS designed to make membership feel less like administration and more like genuine value: tiered membership structures with automatic transitions, Smart Lists that update themselves, legislative district matching, and now, a digital bank of learning credits that members can spend without ever picking up the phone. It’s one more way CE21 keeps your member data, your education catalog, and your association’s day-to-day operations working from a single, unified platform instead of a patchwork of disconnected tools. --- ## See It in Action Curious how Member Hours could work for your organization’s tier structure? [Request a demo](https://ce21.com/demo/) and we’ll walk you through how easy it is to turn your membership into the benefit everyone renews for. Explore our [Association Management (AMS) Solution](http://ce21.com/membership). **Categories:** Platform --- ### [Where It All Began: CE21 Heads to Boston for ACLEA's 62nd Annual Meeting](https://ce21.com/2026/07/07/ce21-aclea-annual-2026-boston/) **Published:** July 7, 2026 **Author:** Reid Stillings **Content:** Every profession has an origin story. Law’s history happens to be walkable. Long before “continuing legal education” was a phrase anyone needed, John Adams was defending British soldiers after the Boston Massacre, a case nobody wanted to take, argued a few blocks from where ACLEA’s 62nd Annual Meeting will convene this July 24–26. It’s one thing to read about the birth of American legal practice in a casebook. It’s another to grab a coffee two streets over from where it happened. That’s Boston for you. The city doesn’t really do subtlety about its own history, and we’re not mad about it. When we gather at The Westin Copley Place, a lot of the conversations will naturally center around building better programs, managing staff transitions, and handling the tricky, high-stakes world of MCLE rules. But let’s be honest about the elephant in the room. For many education directors and association managers, the daily reality behind the scenes isn’t spent brainstorming great educational content. Instead, it is spent fighting with software --- ## Declaring Independence From Your Admin Workload There is a reason the phrase spilling the tea fits Boston so well. This city is famous for people standing up and declaring that a complicated, broken way of doing things simply isn’t working anymore. As the legal education community gathers in force for the annual ACLEA meeting, the energy is shifting away from casual small talk. We are diving straight into where the industry is headed and uncovering what is actually holding professional associations back. It turns out, the biggest rebellion brewing among CLE providers today is directed at the quiet, daily frustration of running modern programs with disconnected tech stacks. We often hear from association leaders who feel stuck using a patchwork of systems that complicate more than simplify. At CE21, we look at association tech through a completely different lens. We built a platform from the ground up where your learning management platform, your event tools, and your member management live under the exact same roof. --- ### Built for Strict MCLE Compliance We know that MCLE regulations require precise attendance verification. The platform includes automated tools for handling affidavits, participation tracking codes, time tracking, and quizzes. It also automates complex workflows, connecting directly with bodies like the American Bar Association to transmit learner data and cut out manual reporting administration entirely. --- ## Where to Find CE21 **We’re sponsoring the Welcome Reception**, so if you’re looking for the easiest possible way to start the meeting, that’s it. No agenda, no pitch, just a good first night in a great city before the sessions kick off. **Jax James** will be holding down the CE21 booth for the full meeting. Stop by if you want to talk shop about your catalog, your accreditation workflow, or just commiserate about renewal season. Jax is easy to find and easier to talk to. **Reid Stillings** will be out among the session rooms with a camera, capturing content for on-demand delivery. If you’ve ever wondered what happens after a session ends and before it shows up in someone’s catalog months later, that pipeline runs through people like Reid, and it’s a good reminder of how much production work goes into turning a live room into something a member can watch on their own schedule months down the line. We’re not presenting a session this time around. We’re here to listen, watch, and talk to the people actually running CLE programs day to day, which, honestly, is where we learn the most anyway. --- ## Beyond the Sessions: Boosting Member Value and Non-Dues Revenue When you have a break in your schedule between presentation tracks, we encourage you to step away from the session rooms and think about how your tech stack can do more than just host video. If you are looking for real ways to scale your organization’s footprint, modern platform tools can expand your reach far beyond basic course delivery: - **Public Professional Referral Service:** Legal associations are uniquely positioned to connect the public with trusted legal professionals. Our specialized referral engine uses a round-robin distribution method to ensure all participating professionals receive equal visibility and opportunity, turning your membership directory into an active business driver. - **The Sharing Marketplace:** You do not have to scale your headcount to scale your educational catalog. Through our network exchange, you can instantly populate your store with accredited courses from other CE21 partners or syndicate your own content to other organizations for effortless passive income. --- ## See You in Boston Between the Welcome Reception, the booth, and Reid working the rooms, there are plenty of ways to cross paths with CE21 while you’re there. Come say hello. Can’t wait until the end of July? [Schedule a personalized demo with the CE21 team today](https://www.ce21.com/demo) to see our platform tools in action! **Categories:** Conferences --- ### [Built-In Media Production for Your LMS: Meet CE21 Presenter](https://ce21.com/2026/07/07/lms-media-production-tool/) **Published:** July 7, 2026 **Author:** Reid Stillings **Content:** You didn’t choose a career in association management to spend your weekends troubleshooting technology or editing videos. Your focus is on supporting your members, delivering high-quality continuing education, and advancing your organization’s mission. For many associations, though, especially those with small teams, the reality is different. Limited resources often mean wearing multiple hats, and creating professional online education can become a time-consuming challenge. Turning a recorded presentation into a polished course may involve juggling multiple editing platforms, waiting for lengthy file conversions, and working around inflexible production tools. To help your team get more done with less, we built **CE21 Presenter**, a web-based media production tool available directly inside your learning management system (LMS). It simplifies how you manage, refine, and publish your educational content, giving you the power of a production studio right inside your web browser. --- ### Simple Tools for On-Demand Content and Video Replays Transforming raw footage into clean, structured online learning paths should not take days of manual effort. CE21 Presenter allows your staff to build high-quality on-demand courses, video replays, and digital download content through a straightforward interface. - **Dynamic Video Organization:** Upload your recordings and the platform automatically handles the conversion for stable video streaming. You can add multiple videos to a single educational program, easily rearrange their order, and apply custom labels to specific segments so learners can find exactly what they need. - **Virtual Clipping:** Forget about opening complex external software just to clean up a file. You can easily create a clean playlist by virtually clipping out early lead-in lag, midday lunch breaks, or trailing wrap-up conversations. - **Built-In Caption Editing:** Accessibility is vital for modern associations. You can submit your videos for closed captioning directly through the platform and use the built-in caption editor to instantly correct industry jargon or specific legal and medical terminology. - **Synchronized Materials and Notes:** Keep your audience engaged by uploading PowerPoint presentation slides to be synchronized with the video timeline. You can also insert helpful annotation messages at specific timestamps to guide your viewers through the material. --- ### Polished Control for Live Webcasts When it is time to host a live broadcast, the stakes are high, and no one wants to worry about technical hiccups. The CE21 Presenter provides a steady foundational layer for your live webcasts, ensuring your team stays in complete control from start to finish. - **Live Stream Monitoring:** Monitor your broadcast with real-time stream diagnostics, including uptime metrics, signal quality tracking, and audio feedback. - **Intermission Slideshows:** Keep the screen looking highly professional during breaks. You can convert your presentation slides into looping slideshows to highlight event sponsors, display upcoming schedules, or share announcements. - **Speaker Name Graphics:** Add clean lower-third visual overlays to identify speakers and panel members, creating a broadcast experience that mirrors larger media productions. - **Instant Audience Alerts:** Communication is key when navigating live events. If you need to share an immediate technical reminder or an urgent schedule update, you can push custom visual alerts directly to your attendees’ screens. --- ### Unifying Education and Member Management The true value of a great learning management platform is how well it coordinates with the rest of your operations. Because CE21 functions on a single, shared database, the video content you build and manage with Presenter connects naturally to your member profiles, credit tracking systems, and certification workflows. You do not need a background in video engineering to provide an outstanding educational catalog. By utilizing simple, integrated tools designed specifically for professional associations, your staff can put down the systems administrator toolkit and get back to doing the work that moves your community forward. **Categories:** Platform --- ### [Heading to Louisville! Connect with CE21 at the 2026 AAMSE Annual Conference](https://ce21.com/2026/06/12/heading-to-louisville-connect-with-ce21-at-the-2026-aamse-annual-conference/) **Published:** June 12, 2026 **Author:** Reid Stillings **Content:** The countdown is officially on! We are thrilled to announce that CE21 will be packing our bags and heading to Louisville, Kentucky for the **2026 AAMSE Annual Conference**, taking place from **July 15–17, 2026** at the Hyatt Regency Louisville. As medical society executives gather under this year’s theme, *“Renewed Purpose for a Stronger Future,”* the event promises unmatched networking, skill-building, and tools designed to help you better serve your members. And if you’re looking to truly strengthen your organization’s future through advanced technology, the CE21 team will be waiting for you right on the trade show floor! Stop by our booth to meet the team, see our platform in action, and discover how we are transforming education and technology for medical associations nationwide. --- ### Why Medical Societies Trust CE21 Medical associations operate in an environment with high stakes, complex compliance requirements, and evolving member needs. At CE21, we don’t just provide software; we deliver targeted solutions that empower healthcare organizations to thrive. Here are the strong points we’ll be showcasing at AAMSE: - **Tailored Healthcare LMS Solutions:** Built with the healthcare sector in mind, CE21’s learning management system streamlines high-stakes medical education. We make it simple to manage complicated certificate tracks, deliver flawless video content, and automate the tracking and awarding of continuing education credits. - **Seamless Continuing Medical Education (CME) & PARS Integration:** Navigating the complex web of medical certifications and board updates can be a headache. CE21 takes the guesswork out of compliance with specialized workflows that automatically track, report, and manage CME requirements. **Crucially, our robust ACCME PARS integration automates the reporting process, allowing your association to seamlessly submit activity and learner data directly to the PARS system.** This eliminates manual data entry, reduces administrative errors, and helps your members maintain their certifications without the hassle. - **Elevated Hybrid & Virtual Events:** Medical professionals have packed schedules, making flexible event options essential. Through CE21’s robust events engine, we help you produce immersive, high-quality hybrid and virtual conferences. From interactive live streams to post-event on-demand access, we ensure your educational content has a lasting, global reach. - **Comprehensive Membership Management:** Beyond education, a stronger future requires a united community. Our integrated membership features give medical societies the tools they need to streamline registration, foster peer-to-peer engagement, and provide a personalized, value-driven portal that members will want to log into every day. --- ### Spot Our Team on the Floor (and in the Session Rooms!) We won’t just be hanging out at our booth! We are dedicated to supporting the community through every facet of the event experience. **Keep an eye out during the presentations:** If you spot someone expertly managing the recording gear in one of the session rooms, say hello to Braden (during a break)! He’s not only capturing the event’s top insights but happens to be our resident AMS expert, ready to answer your deepest memberhip management questions on the fly. --- ### Let’s Connect in Louisville! Whether you’re looking to modernize your current learning platform, scale up your annual virtual conference, or find a technology partner who truly understands the nuances of the healthcare education landscape, we want to talk to you. Don’t wait until July to start the conversation! You can explore our dedicated healthcare solutions right now at [CE21 Healthcare](https://ce21.com/healthcare/) or dive deeper into our core pillars at [CE21 Learning](https://www.ce21.com/learning), [CE21 Events](https://www.ce21.com/events), and [CE21 Membership](https://www.ce21.com/membership). **Categories:** Conferences --- ### [CE21 Proud to Power the Beacon Tech Research AMS Showcase](https://ce21.com/2026/05/07/ce21-proud-to-power-the-beacon-tech-research-ams-showcase/) **Published:** May 7, 2026 **Author:** Reid Stillings **Content:** At CE21, we believe associations deserve integrated technology rather than disconnected systems that create administrative burdens. We are excited to announce that CE21 is hosting and powering the virtual experience and registration for the Beacon Tech Research AMS Showcase. As both a participating AMS provider and the platform hosting and supporting the event, we are thrilled to join a conference focused on the future of association technology, member engagement, and operational strategy. The AMS Showcase brings together leaders and innovators to explore how modern Association Management Systems can help organizations streamline operations and better connect data across their ecosystems. Our AMS was designed alongside our LMS and event infrastructure, creating a unified platform where membership, learning, events, and reporting live within one ecosystem. Rather than relying on complex third-party bridges, CE21 provides a centralized environment that reduces manual work and improves the member experience. This integrated philosophy is vital for organizations managing continuing education, certifications, and recurring engagement. With one login and one database, associations can better understand member interactions across all programs. The Beacon Tech Research AMS Showcase is an excellent opportunity for decision-makers to explore trends and compare platforms. We encourage association professionals to register and participate in the conversations shaping our industry’s future. ⤷ **[Beacon Tech Research AMS Showcase Registration](https://beacontechresearch.ce21.com/item/beacons-2026-ams-showcase-762665)** ⤷ **[Visit CE21 in the Beacon Tech Research Vendor Directory](https://beacontechresearch.com/listing/ce21/)** ⤷ **[Explore CE21 AMS Capabilities](https://ce21.com/membership/)** **Categories:** Conferences, Partnerships --- ### [Bridging Generations: How Technology is Transforming Associations](https://ce21.com/2026/04/14/bridging-generations-how-technology-is-transforming-associations-2/) **Published:** April 14, 2026 **Author:** Rick Rutherford **Content:** **Using Technology to Recruit, Retain, and Engage Across Generations** Associations are navigating a time of rapid change. As Baby Boomers retire and Millennials and Gen Z professionals become the dominant force in the workforce, expectations for how people engage with associations are shifting. Traditional approaches to membership, events, and learning are being replaced by digital-first, personalized, and flexible experiences. Technology isn’t just supporting these changes, it’s driving them. Associations that embrace the right tools are seeing stronger recruitment, higher retention, and deeper member engagement. --- ## Understanding the Generational Shift and How it Affects You Each generation engages differently with professional organizations: - **Baby Boomers (1946 –1964)**: Value in-person events, printed materials, and structured leadership. - **Gen X (1965–1980)**: Independent, practical, and benefit-focused - **Millennials (1981–1996)**: Digital-first, purpose-driven, and prefer on-demand experiences. - **Gen Z (1997–2012)**: Mobile-native, expect personalization, and seek diversity, inclusion, and rapid feedback. --- ## Recruiting Initiatives: Reaching New Generations Younger professionals don’t discover associations the same way previous generations did. To attract them, associations must be visible and relevant in the digital spaces they already frequent. **Key Strategies:** - **Modern, Mobile-Friendly Websites**: Ensure easy navigation, clear value propositions, and seamless sign-up. - **Social Media Engagement**: Utilize platforms like LinkedIn and Instagram to share stories, showcase members, and demonstrate your mission in action - **Career-Focused Content:** Highlight pathways to credentials, mentorship, and networking that directly support career growth - **Searchable Resources and Content Marketing**: Providing free resources, such as blog posts, webinars, or downloadable guides, helps demonstrate value before a potential member joins --- ## Member Retention: Delivering Ongoing Value Recruiting members is only the beginning. Retaining them depends on the ability to continually deliver value on their terms. Retention-Boosting Technology Tools: - **Personalized Dashboards**: Offer curated experiences tailored to members’ interests, behavior, or career stage - **Flexible Learning Platforms:** Provide microlearning, on-demand education, and mobile access to meet members where they are - **Automated Communication**: Send personalized follow-ups based on activity (e.g., webinar participation or lapsed engagement) - **Online Communities**: Digital forums and peer networks help members connect around shared interests and goals --- ## Creating Engagement: Connecting Across Generations The most effective associations create opportunities for meaningful interaction and professional growth regardless of generation or geography. Technology-Driven Engagement Ideas: - **Hybrid Events**: Combine in-person and virtual options to increase accessibility and appeal to broader audiences - **Mobile Apps**: Make events, resources, and member directories available on the go - **Digital Badging and Micro-Credentials**: Recognize skills in ways that are shareable on resumes and social media - **Inclusive Design**: Use platforms that are accessible to all users and reflect diverse member identities and experiences --- ## Taking Action: A Framework for Tech-Forward Associations To meet the needs of a multigenerational membership, associations should consider: - **Audit Digital Touchpoint**s: Are your website, emails, and events accessible and modern? - **Invest in Scalable Platforms**: Does the technology integrate across functions (membership, learning, events)? - **Utilize Data for Personalization**: Can you segment communications and offerings based on role, age, and behavioral patterns? - **Offer Choice and Flexibility**: Are your members free to engage in the way that suits them best—whether that’s online or in person, for quick learning or deep dives? - **Stay Mission-Driven**: Does the technology you utilize help tell your story, build community, and advance careers? Generational change is not a disruption, it’s an evolution. Associations that invest in technology to meet the diverse needs of today’s professionals will strengthen their relevance, grow their impact, and secure their future. Now is the time to lead with innovation and empathy. Try meeting members wherever they are and however they choose to engage. **Categories:** Thought Leadership --- ### [The CE21 Referral Service for Associations](https://ce21.com/2026/04/03/the-ce21-referral-service-for-associations/) **Published:** April 3, 2026 **Author:** Reid Stillings **Content:** We are excited to launch the **CE21 Referral Service**, a powerful tool designed to help professional organizations modernize and grow their referral programs. Built with the specific needs of bar associations in mind, this module digitizes the entire journey from the initial public inquiry to final fee tracking. **Why Move Your Referral Program to CE21?** - **A Simple Public Experience**: Potential clients can find qualified professionals without creating an account or navigating complex logins. They visit your branded catalog, select a practice area, and provide their details through a customizable intake form. - **Fair Lead Distribution**: Our system uses an automated round-robin distribution method. This rotation ensures that leads are shared fairly among all participating members and prevents any single professional from receiving back-to-back assignments. - **Member Self-Service**: Your members manage their own participation directly through their CE21 account. They can update their specialties, report fees to calculate referral percentages, or pause their status when they have a full caseload. - **New Revenue Opportunities**: The service supports your bottom line through multiple channels. You can charge nominal service fees to the public, collect percentage-based referral fees from members, or create tiered membership dues for high-demand practice areas. - **Administrative Oversight**: While the system automates the heavy lifting, your staff remains in control. Admins can manually initiate referrals for walk-in clients, reassign cases if a conflict arises, and generate detailed reports to track every lead and dollar. **Get Started Today** The CE21 Referral Service is more than a directory. It is a complete ecosystem designed to generate non-dues revenue while reducing the administrative work required to connect the public with experts. Learn more about the [**CE21** ](https://www.ce21.com/referral-service)**[Referral ](https://ce21.com/referral-service)[Service](https://www.ce21.com/referral-service/)** **Categories:** Platform --- ### [The Hidden Cost of Uncertainty: Why Associations Are Rethinking In-Person Only](https://ce21.com/2026/04/06/rethinking-in-person-conferences/) **Published:** April 6, 2026 **Author:** Reid Stillings **Content:** The current travel landscape is a high-stakes gamble. With airfares fluctuating, carrier cancellations becoming a common “cost of doing business,” and the logistical nightmare of “squeezing” value out of every trip, many association leaders are asking a terrifying question: **Is our annual conference worth the risk of a travel meltdown?** If your keynote speaker is stranded in a hub or half your attendees are grounded by a sudden scheduling sweep, the risk isn’t just a headache; it’s the financial and reputational health of your association. This isn’t just about a bad day at the airport; it’s about a fundamental shift in how we calculate the ROI for our events. Every time a member hesitates to register due to rising costs or the fear of being stranded, your association pays a price. We call this the “Uncertainty Tax.” It is the invisible drain on your revenue and engagement caused by external factors you cannot control. When the logistical risks start to outweigh the benefits of physical attendance, the traditional in-person model feels less like a gold standard and more like a liability. --- ## **The Uncertainty Tax: Can You Afford to Gamble?** For years, the in-person conference was the crown jewel of professional associations. But today, the “Uncertainty Tax” is rising. When you factor in escalating hotel rates and the high probability of flight disruptions, the barrier to entry for your members is higher than ever. We’ve seen it happen: a beautifully planned event where 20% of the audience is missing on day one because of a “system outage” or a winter storm. When your revenue depends on physical bodies in seats, you aren’t just an association, you’re a gambler. This shift in the landscape does not mean the end of meaningful connection; it simply means the old ways of measuring success are becoming obsolete. Staying stuck in a single-channel mindset creates a fragile organization that is vulnerable to the next travel crisis. To move forward, we have to stop viewing virtual and hybrid options as backup plans for a rainy day. Instead, we should see them as the foundation of a modern, resilient strategy that meets members exactly where they are. --- ## A Look Into the Future: The Resilience Model If we could peer into the next five to ten years, one thing is certain: **flexibility will be the only currency that matters**. The future of professional gathering isn’t about choosing between “physical” or “digital.” It’s about being **platform-agnostic**. Imagine a future where a travel strike or a global fuel spike doesn’t trigger a board-level panic. Instead, it triggers a seamless pivot. Your attendees don’t cancel; they simply switch their “In-Person” ticket to “Virtual” with a single click. Your sessions continue, your sponsors still get their data, and your community stays connected. That isn’t sci-fi; it’s the [Resilience Model](https://ce21.com/managed-event-services/), and it’s how the most successful associations are already operating. --- ## **CE21: We’ve Been Here Before (and We’re Here Now)** At CE21, we don’t just provide event technology; we provide a safety net. When the world shifted in 2020, we didn’t just help associations survive. We helped hundreds of them thrive. During that time of total uncertainty, we saw two distinct needs emerge from the professional community. During that period of uncertainty, some of our existing clients chose to dig deep into the event tools already available within their platform. They took full control to pivot their physical conferences to virtual ones overnight. At the same time, we had other organizations, including both long-time partners and those coming to us “off the street” for the first time, who raised their hands and said, “HELP!” These groups needed a robust platform immediately, but they also required expert hands to guide the technical execution while they focused on managing their members. These two groups defined how we support you today. Whether you want the keys to the car or a professional driver, we have a path for you. Because our event management tools are built directly into your LMS, you can manage your entire workflow without a separate login or the fear of data silos #### **TWO PATHS TO EVENT SUCCESS** Whether you have a full IT department or you are a “team of one” wearing every hat, we provide a path that fits your current capacity. ##### **1. SELF-SERVE EVENTS: YOU HAVE THE CONTROLS** If your team wants to manage the process internally, our platform provides the professional tools you need to launch high-quality experiences without third-party assistance. - **In-Person Events**: Design detailed agendas with multiple tracks and sell add-on tickets for special sessions. Use built-in QR code scanning for instant check-in that automatically updates attendee profiles. - **Integrated Webinar Tools**: Utilize our native integrations with Zoom and GoTo to automate the flow from registration to attendance without technical hurdles for your members. - **Classroom Course Pathway**s: Move beyond simple video hosting by creating structured learning environments that combine various delivery methods into one clear roadmap for your audience. - **Virtual Conferences**: Deploy mobile-responsive portals branded to your organization. These include interactive features like live chat, Q&A, and virtual exhibitor booths with visitor tracking. - **Live Stream Infrastructure**: Deliver 1080p broadcasts via the robust CE21 webcast infrastructure. You maintain access to real-time monitoring tools to ensure audio and video quality remain high. ##### **2. MANAGED EVENT SERVICES: WE HANDLE THE TECH** For organizations facing limited manpower or complex hybrid requirements, our concierge team acts as an extension of your staff. - **Total Technical Management:** Our team handles the entire configuration, from initial registration setup to the execution of 1080p live streams. - **Interactive Environments:** We manage the “front row” experience, configuring Q&A, interactive forums, and live chat to keep remote audiences as engaged as those on-site. - **Exhibitor ROI**: We build virtual booths that provide sponsors with real-time data, ensuring they see the value of their investment even from thousands of miles away. - **Expert Live Production Services**: Procure our on-site live stream and/or videography serivces as well as our remote Zoom production team, ensuring a polished final product for your members. --- ## The True Cost of “The Pivot” We often hear from association staff that the biggest hurdle isn’t the technology; it’s the logistics of the “last-minute switch.” When an attendee moves from in-person to virtual, the association is often left holding the bill for a guaranteed hotel room, beverages and a plated lunch that still has to be paid for. In many cases, this “pivot cost” can range from $50 to over $200 per person. When associations try to recoup these costs, attendees often cry “discrimination,” claiming virtual should always be cheaper. However, the reality is that providing a high-quality digital experience has its own tangible overhead. The friction occurs because many organizations treated virtual as a temporary experiment rather than a permanent fixture. When you offer a consistent, year-over-year choice, you stop reacting to chaos and start managing a predictable, dual-stream revenue model. --- ## **Is It Time to Go (Reliably) Hybrid?** You shouldn’t have to “endanger” your conference to hold it. By incorporating a virtual or hybrid component, you aren’t just adding a feature, you’re buying insurance. Whatever happens in the skies, be it rising costs, cancellations, or the next global “what if,” CE21 is here to ensure your mission continues. Your members need the education and connection you provide; don’t let a grounded flight stand in the way. Consider it this way: if a keynote speaker is stranded and cannot reach your physical venue, our technology prevents a total cancellation. If you have a videographer on site streaming content through our platform, that speaker can simply join via Zoom into the event room. The videographer then streams this remote presentation directly to your virtual audience so you can continue without missing a beat. Alternatively, if your entire event needs to shift, you can utilize CE21 live production services to remotely facilitate the Zoom and live stream the session. In this case, all parties remain entirely remote while your members receive the professional experience they expect. For **Dr. Robert Schwartz, PsyD, DCEP**, the (former) Executive Director of the **[Association for Comprehensive Energy Psychology (ACEP)](https://www.energypsych.org/)**, the adoption of virtual events made sense for his association well before anyone had ever heard of COVID-19. > “I was advised a year before (the pandemic) that we really had to do a live stream of our event,” Dr. Schwartz said. “At the time the big concern for us was the potential cannibalization of our live event. That has not happened. I have been told by people who do virtual events regularly that those that want to come to a live event will come, and those people that prefer to attend virtual events will continue to do so. They really are separate audiences and, in fact, you will not cannibalize your live event by making it hybrid. Although COVID changed how we did some things, so far, the data has held up that hybrid events work.” > “When we decided to hold our international conference as a hybrid event, it ended up being our largest attended conference to date,” Dr. Schwartz added. “We had more people attend the live conference and we had people attending the live stream as well. Overall, there was higher participation and it added more to the bottom line for the event. I feel like that’s going to be the future anyway because even after the pandemic there will be people who will still want to attend virtually.” **Ready to future-proof your next event?** [**Explore our Managed Services**](https://ce21.com/managed-event-services/) and let’s build something that stays on track, no matter what. **Categories:** Conferences, Thought Leadership --- ### [Why Your Conference Week Doesn’t Have to Feel Like a Rescue Mission](https://ce21.com/2025/12/31/why-your-conference-week-doesnt-have-to-feel-like-a-rescue-mission/) **Published:** December 31, 2025 **Author:** Reid Stillings **Excerpt:** Are you tired of conference weeks that feel more like a rescue mission than a professional event? Managing disconnected spreadsheets and paper sign-in sheets is exhausting, but it doesn't have to be your reality. Discover how our latest event tools and Managed Event Services allow you to ditch the "Frankenstein" tech stack and get back to what matters most: serving your members **Content:** If you’ve ever found yourself staring at a pile of paper sign-in sheets on a Sunday night after a conference, you know exactly what we mean. There is a specific kind of exhaustion that comes from being the middleman between multiple different support teams while trying to figure out why a member’s registration didn’t sync with their education record. For many association leaders, “Conference Week” has become synonymous with chaos. You’re working between multiple spreadsheets, chasing speakers for course materials & slides, and fielding questions from members who can’t find their login. It’s easy to feel like you’ve spent more time being a systems administrator than actually advancing your organization’s mission. --- ## The Evolution of Event Tools At CE21, our excitement for events started long before the world shifted in 2020. We were already building for a future where both digital and physical event products could be managed within the same administrative system. When the world changed, we were ready to help our partners pivot. Since then, we haven’t slowed down; we’ve made our tools even more flexible and powerful. Today, our event tools are a core part of our **Learning Management System (LMS**). This means when you use our platform for an in-person, virtual, or hybrid event, everything is tied to a single, unified database. Imagine a world where: - **Data Updates Just Happen:** When someone registers for a session, that information is instantly in their member profile and on your reports. - **Attendance Tracking is Automatic**: No more clipboards. With our QR code-based system, attendees check in with a scan, and their credits are calculated and recorded immediately. - **Certificates Go Out Fast**: Instead of taking weeks to mail or email transcripts, your members can access their certificates minutes after the closing keynote. --- ## The Shift From “Static” to “Dynamic” Learning Before 2020, most association events followed a predictable script: a speaker on a stage with a slide deck, while the audience listened for 60 minutes. Today, that model has evolved into something much more interactive. Members now expect active participation even when they are watching from a home office. This is why we have focused so heavily on tools that turn a one-way lecture into a two-way conversation. Our learning management platform includes features like: - **Interactive Program Viewers:** Real-time chat, Q&A widgets, and Facebook-style forums that allow attendees to engage with each other and the speaker. - **Live Polling and QR Codes**: Speakers can push polls directly to attendees’ devices to get instant feedback or spark a discussion. - **Simu-live Options**: You can efficiently set up pre-recorded content to play at a scheduled date/time so your staff and speakers are free to moderate the live chat and answer questions in real-time. By 2025, the goal isn’t just to provide a video stream; it’s to create a “knowledge hub” where members feel they are part of a community rather than just a viewer. Learn more about our **[Event Management Tools](https://ce21.com/events/)** – fully included with the Learning Management System (LMS). --- ## A Different Way to Partner: Managed Event Services We also know that sometimes you don’t need a whole new Association Management System (AMS) or LMS, you just need a win for your upcoming annual conference. This is why we created our **Managed Event Services.** This is a standalone offering designed for organizations that want a professional, high-production event without a long-term platform commitment. We offer transparent, event-based pricing with no “pricing games” or hidden fees. Whether it’s an in-person seminar or a complex virtual conference, our in-house team handles the technical heavy lifting. We provide: - **A Dedicated Team:** You get a specific conference team that acts as an extension of your own staff, helping with everything from page layout to virtual exhibitor booth setup and custom pre-roll videos. - **Live Event Production**: If your conference calls for truly live components, we provide everything from on-site professional videographers to remote Zoom technicians to manage stream quality and performance so you don’t have to. Learn more about our **[Managed Event Services](https://ce21.com/managed-event-services)** --- ## Test Drive the Future If you feel trapped by a platform where managing your conference feels like one long workaround, a CE21 managed event is the perfect way to see what happens when things just work. You can experience our technology and our human-first support team in action before you ever decide to move your entire member database. Events should be about connection and growth, not troubleshooting. You didn’t get into association management to fight with technology and software; you did it to serve your members. We’re just here to make sure the technology stays out of your way. **Categories:** Conferences, Platform --- ### [AI Advancements in CLE Organizations: Unveiling Current Innovations and Future Possibilities](https://ce21.com/2026/03/05/ai-advancements-cle-organizations/) **Published:** March 5, 2026 **Author:** Reid Stillings **Content:** *Editor’s Note: This article is based on a live session delivered by Craig Harris, CE21 Research and Development Engineer, at the 2026 ACLEA Mid-Year Meeting. The text below has been adapted from his presentation to provide a written summary of the key insights and actionable takeaways for our readers.* At the recent AI Advancements for CLE Organizations conference, CE21 Research and Development Engineer Craig Harris delivered a session focused on a practical question: **How can AI meaningfully strengthen CLE organizations?** Rather than chasing trends, the session explored how automation can amplify expertise, streamline operations, and create more value for members—without sacrificing the professional authority that makes CLE providers indispensable. Below are the key themes from the presentation. --- ## AI That Elevates Expertise In professional education, authority matters. Your members rely on you for trusted insight, not generic summaries. The most significant risk for any education provider is the temptation to let AI replace the subject matter expert. Harris warns that while tools like ChatGPT can generate decent marketing copy or course outlines, members are becoming highly skilled at sniffing out generic, AI-generated content. - **The Content Trap**: It is now possible to generate an entire voiced, 7-minute course from a single Wikipedia article for free. If you do this, you aren’t an educator; you’re a curator of a Google search. - **The Quiz Craft**: Using AI to build your evaluations might save hours, but it often results in “dead fish” quizzes—tests so simple a person who didn’t even blink during the session could pass. - **Brand Erosion**: Once a member gets a “whiff” that your content isn’t coming from a 30-year professional, they begin to wonder if they need to spend their time or money with you at all. **The guiding principle:** AI supports the expert. The expert remains the source of value. --- ## High-Value AI: Solving Real Pain Points So, where should you use AI? Harris highlighted three areas where the technology provides a massive benefit without compromising your authority. **1.** **Data-Driven Decision Making** Most associations are “data rich but insight poor.” You have thousands of data points on member behavior, but no time to analyze them. - **Talk to Your Data**: Modern tools allow you to upload an Excel export and simply ask, “What are the top three trends in this list?” - **Actionable Insights**: Within seconds, you can identify that your highest-spending members have 24+ years of experience, allowing you to tailor your marketing directly to that cohort. **2.** **Deep Membership Engagement** AI can make your existing content library work harder for you. - **Searchable Video Libraries**: Instead of members hunting through categories, they can ask a specific question (e.g., “What are the current dog bite laws?”). The AI finds the exact second in your video archive where that question was answered and takes them there. - **Member Matchmaking:** By analyzing the questions members ask and the courses they take, your platform can suggest peers with similar interests, turning a static portal into a networking powerhouse. **3**. **Creating “Power Users,” Not Dependent Users** A common mistake in software is the “do it for me” chatbot. If a bot does a task for a new employee, that employee never learns the system. - **Guided Growth**: Harris demonstrated a new approach where the AI acts as a mentor. Instead of just “fixing” a broken product link, the AI guides the staff member through the steps, teaching them how the system works so they become more efficient and capable over time. --- ## The CE21 Perspective The ultimate goal of adopting these tools isn’t just to be “modern.” It is to eliminate the administrative friction that keeps you from your mission. Whether it’s through a unified database that prevents data silos or in-house support that understands your specific workflow, the technology should give you the freedom to focus on being the expert your members expect. Watch the full presentation from CE21 Research and Development Engineer Craig Harris: “**[AI Advancements in CLE Organizations: Unveiling Current Innovations and Future Possibilities](https://youtu.be/kKmLAP6bDTE?si=0FKqD4fL3cVW8Fai)**.” Originally delivered at the 2026 ACLEA Mid-Year Meeting, this session provides CLE professionals with a clear roadmap for emerging industry trends and leadership development. The presentation delivers practical applications of AI designed to enhance the operational strategies of modern CLE organizations. https://www.aclea.org/ [View Presentation](https://youtu.be/kKmLAP6bDTE?si=0FKqD4fL3cVW8Fai) **Categories:** Conferences, Thought Leadership --- ### [Growing Your Association Revenue Without Growing Your Workload](https://ce21.com/2026/03/02/grow-association-revenue-sharing/) **Published:** March 2, 2026 **Author:** Reid Stillings **Excerpt:** For most professional associations, creating high-quality educational content is a double-edged sword. On one hand, your members depend on you for the continuing education they need to maintain their licenses. On the other hand, the cost and time required to produce new courses can quickly overwhelm a small staff. You want to offer a diverse catalog, but your team only has so many hours in the day. This is why we created the CE21 Content Sharing Marketplace. **Content:** For most professional associations, creating high-quality educational content is a double-edged sword. On one hand, your members depend on you for the continuing education they need to maintain their licenses. On the other hand, the cost and time required to produce new courses can quickly overwhelm a small staff. You want to offer a diverse catalog, but your team only has so many hours in the day. This is why we created the CE21 Content Sharing Marketplace. It is a genuinely unique content exchange network designed to help you scale your education program and your revenue at the same time. ### **Turn Your Existing Content into Passive Income** If your organization produces industry-leading webinars or conference sessions, your expertise has value far beyond your current membership. Through the Content Sharing Marketplace, you can syndicate your accredited courses to other organizations within the CE21 network. You maintain full control by setting your own pricing ranges for individual program sales. As other associations list your content in their stores, you earn revenue from every sale without any additional marketing or administrative effort on your part. It is an effective way to generate thousands of dollars in annual non-dues revenue from work you have already completed. ### Expand Your Catalog in Minutes The marketplace works both ways. If you have gaps in your current educational offerings, you can instantly populate your storefront with high-quality, accredited courses from our network of partners. This allows you to provide your members with access to industry-leading speakers and specialized topics that you might not have the resources to produce in-house. You can set custom pricing when reselling this shared content, ensuring that your association remains the primary destination for your members’ professional development needs. ### The Power of the Network Effect Most learning platforms are silos where your content stays locked away. CE21 is different. We have built a community where being on the platform gives you immediate access to a growing library of courses. The CE21 Content Sharing Marketplace creates a self-sustaining cycle of growth for your organization. By leveraging the work of peers in your industry, you can provide more value to your members while significantly increasing your financial stability. ### Scale Your Mission, Not Your Stress The goal of your technology should be to help you do more with less. By using the Content Sharing Marketplace, you can triple your course offerings without hiring a single new staff member or spending your weekend in a recording studio. If you are ready to see how a network of shared knowledge can transform your association’s bottom line, let’s talk about how the Content Sharing Marketplace can work for you. . **Categories:** Platform --- ### [Heading (Slightly more) South: CE21 Brings AI Insights and Austin Innovation to ACLEA Mid-Year 2026](https://ce21.com/2026/01/23/ce21-aclea-mid-year-2026-san-antonio/) **Published:** January 23, 2026 **Author:** Reid Stillings **Excerpt:** The River Walk is calling. This February, the ACLEA 62nd Mid-Year Meeting is heading to San Antonio, and as a Austin-based company, the CE21 team couldn’t be more excited to welcome our colleagues to the San Antonio Marriott Rivercenter. Whether you are looking for the latest in MCLE compliance technology or curious about how Artificial Intelligence will reshape the legal education landscape, we’ve prepared a weekend full of insights, networking, and a few "local" surprises. **Content:** The River Walk is calling. This February, the **ACLEA 62nd Mid-Year Meeting** is heading to San Antonio, and as a Texas-based company (Austin), the CE21 team couldn’t be more excited to welcome our colleagues to the **San Antonio Marriott Rivercenter**. Whether you are looking for the latest in **MCLE compliance technology** or curious about how **Artificial Intelligence** will reshape the legal education landscape, we’ve prepared a weekend full of insights, networking, and a few “local” surprises. Here is where you can find us from February 7th through the 9th. --- ### **Let’s Kick Things Off: Saturday Welcome Reception** There’s no better way to start a conference than with a warm Texas welcome. CE21 is proud to be the official sponsor of the **Saturday Welcome Reception on February 7th**. Before the deep-dive sessions begin, join us for a drink and a chance to reconnect. We’ve been a part of the ACLEA community for years, and we know that the best ideas often start with a casual conversation. --- ### **Visit the Tech Hub: The CE21 Booth** If you’ve been feeling the “technical headaches” of managing complex CLE programs or state compliance reporting, come chat with us at our trade show booth. **Lisa Wise**, our VP of Product, will be there throughout the weekend. If you’ve ever used our platform, you likely know Lisa – she handles “everything product” with an eye towards what makes organizations, [including legal associations](https://www.ce21.com/legal), successful. Joining her on Sunday will be **Jax James** (Client Success and Engagement Manager) and **Clint McBride** (Client Success Team Lead). Stop by to see how we’re simplifying the attorney experience with: - **Automated MCLE Reporting:** Ditch the manual spreadsheets. - **ABA Integration:** With this integration, your course completions are automatically reported to the ABA, saving time, reducing manual work, and delivering a better user experience. - **Digital Affidavits & Verification:** Ensure compliance with random participation prompts. - **Hybrid Event Success:** Learn how we use QR codes and mobile tools to [streamline in-person check-ins](https://www.ce21.com/events) while simultaneously broadcasting to your virtual audience. --- ### **The Main Event: AI Advancements in CLE Organizations** The biggest buzzword in legal tech right now is AI, but what does it actually mean for your organization? On **Monday, February 9th at 2:30 PM**, our very own **Craig Harris** will be presenting: > **“AI Advancements in CLE Organizations: Unveiling Current Innovations and Future Possibilities”** This isn’t just a high-level overview. Craig will dive into the practical applications of AI in the CLE space, from content curation to improving member engagement. If you want to see where the industry is heading in 2026 and beyond, this is a session you cannot afford to miss. --- ### **Capturing the Moment** One of the things that makes our Austin-based CE21 team unique is our collective versatility. We are a group of tech innovators who aren’t afraid to step into any role to ensure a project’s success. Whether it’s Reid Stillings from our leadership team overseeing the high-stakes production recording a keynote or our Client Success team managing the flow of the trade show floor, we bring a 360-degree perspective to every ACLEA event. --- ### **See You in San Antonio!** We are proud of our Austin roots, and we can’t wait to share our passion for legal education technology with you in San Antonio. **Planning to attend?** Drop us a note or look for the CE21 team at the Saturday reception. Let’s make the 2026 Mid-Year Meeting the most innovative one yet. **Categories:** Conferences --- ### [Running a Bar Association is Different. Your Software Should Be Too.](https://ce21.com/2026/01/14/legal-lms-cle-tracking-software/) **Published:** January 14, 2026 **Author:** Reid Stillings **Excerpt:** Is your team dreading the end-of-year compliance rush? Discover the bar association management software built specifically for the legal industry. From automated CLE tracking to legislative advocacy tools, see how CE21 helps you stop managing data and start protecting the profession. **Content:** If you run a state or county bar association, you know that “generic” advice doesn’t apply to you. You aren’t just organizing networking mixers or sending out a monthly newsletter. You are the gatekeeper of professional standards. You are the voice of the legal community in your capital. You are the one attorneys call in a panic on December 31st when they are one credit short of keeping their license. The stakes are higher for you. Close enough doesn’t count when it comes to compliance, and a “one-size-fits-all” software tool often fails the moment you try to apply it to the complex reality of the legal industry. We have spent years working side-by-side with bar associations, and we know that your challenges go far beyond just “managing data.” Here is how we see the real work you do, and how your technology should actually support it. --- ### The “December 31st” Panic We hear this story constantly. It is the end of the compliance period. Your phone lines are lighting up. Attorneys are frantic because they can’t find a certificate, or worse, the system says they have 11.5 credits when they know they have 12. In most industries, a missing course completion is an annoyance. In yours, it is a licensure risk. You need a **[learning management system](https://www.ce21.com/learning)** that understands the difference. That is why we built our platform to handle the stringent, specific needs of CLE tracking. We don’t just “host videos.” Our system tracks time down to the second, handles complex credit calculations, and automatically delivers certificates the moment requirements are met. When your members can log in and see a perfect, real-time transcript of their **CLE** progress, the panic calls stop. And you get to go home on time. --- ### Turning Members into Advocates One of the most powerful things a bar association does is advocate for legislation that improves the justice system. But mobilizing your members is hard when you don’t know who belongs to which district. We realized that generic **[association management software](https://www.ce21.com/membership)** was failing here. So we built a Legislative District feature specifically for this need. When a member updates their address, our system automatically matches them to their state and federal legislative districts. When a critical bill comes up, you don’t have to guess who to email. You can instantly rally the exact group of attorneys represented by a specific lawmaker. That is how you turn a membership list into a political force. --- ### Support That Speaks “Legal” The biggest frustration we hear from bar executives isn’t about features. It is about feeling alone when things break. You have likely dealt with support teams that read from a script and have no idea what “CLE” or “ethics credit” means. That is why we don’t outsource our support. When you call us, you are talking to a team that has deep experience with the legal industry. We know that if your Annual Meeting registration goes down, you are losing non-dues revenue by the minute. We understand that if a webcast freezes during an ethics presentation, you are going to hear about it from the partners at major firms. We treat your events and your data with the same seriousness you do. --- ### A Partner Who Gets It You are juggling education, advocacy, events, and membership all at once. You don’t need a lecture on “integrated databases.” You just need tools that respect the complexity of your work. Whether you are looking for a standalone **[learning management platform (LMS) ](https://www.ce21.com/learning)**or a complete **[member management](https://www.ce21.com/membership)** solution, we would love to show you why so many state and county bars trust us with their mission. Let’s help you get back to the work that matters. It is time to focus on supporting the attorneys who support your community. **[See how we work with Legal Associations](https://www.ce21.com/legal)** **Categories:** Platform --- ### [Automated ACCME PARS & JA-PARS Reporting is Here](https://ce21.com/2025/12/10/simplify-pars-reporting-with-ce21/) **Published:** December 10, 2025 **Author:** Reid Stillings **Excerpt:** CE21 has established a powerful technical integration designed to transform how you handle CME compliance, specifically regarding PARS and JA-PARS reporting. This development marks the beginning of a new era where compliance is automated and the administrative burden of manual data entry becomes a thing of the past. **Content:** We have exciting updates for our healthcare partners. CE21 has established a powerful technical integration designed to transform how you handle CME compliance, specifically regarding PARS and JA-PARS reporting. This development marks the beginning of a new era where compliance is automated and the administrative burden of manual data entry becomes a thing of the past. --- ## **Raising the Bar on Integration** This advanced integration goes far beyond basic functionality. To deliver this solution, CE21 focused on three key areas that directly impact your daily operations: - **Integration Excellence:** Our system aligns strictly with ACCME’s technical specifications for activity and learner data reporting to ensure accuracy. - **Data Stewardship:** We prioritize protecting sensitive physician learner data and maintaining full compliance with privacy standards. - **Customer Success:** Our support team is trained on PARS and JA-PARS integrations to ensure you have the backup you need to manage reporting with confidence. --- ## The Game Changer: Automated PARS & JA-PARS Integration If you manage CME or CE, you understand the difficulty of manually entering data into the Program and Activity Reporting System (PARS). It is time-consuming, prone to human error, and often keeps you from focusing on your core educational mission. **Automated Reporting** You can finally forget about batch uploads or manual entry. CE21 now communicates directly with PARS and JA-PARS (coming Q1 ’26). When a learner completes an activity on your CE21 platform, the system automatically validates the data and transmits it to ACCME. This automation frees your team from hours of repetitive data management. **Unified Data for Joint Accreditation** For organizations managing interprofessional education (JA-PARS), the complexity usually doubles. Our system centralizes this entire process. Whether you are awarding credit to nurses, pharmacists, or physicians, our single-source integration handles the heavy lifting. It ensures the right credits go to the right boards without requiring you to toggle between different systems. **Real-Time Compliance** Because the data transfer happens automatically, your compliance status remains up to date. This consistency reduces the scramble during reporting season and ensures your learners see their credits reflected immediately in systems like CME Passport. --- ## Why This Matters At CE21, our goal has always been to make the complex simple. Healthcare education is critical, but the administrative burden that comes with it shouldn’t be. By leveraging this advanced integration, we are turning accreditation management from a monthly struggle into a strategic advantage. You can focus on delivering world-class medical education while we handle the paperwork. **Categories:** Company News, Platform --- ### [Why We Said No to Outsourcing: How In-House Support Built a Better Platform](https://ce21.com/2025/12/08/why-we-said-no-to-outsourcing-how-in-house-support-built-a-better-platform/) **Published:** December 8, 2025 **Author:** Reid Stillings **Excerpt:** When we were answering the phones and answering support tickets in those early days, we quickly realized that closing a ticket was not the ultimate goal. The goal was to prevent the ticket from being created in the first place. Every question a user asked was a signal that a feature could be more intuitive. Because we felt the immediate impact of user confusion, we were motivated to fix the root cause instantly. If a button was hard to find, we moved it. If a login process was confusing, we refined it. **Content:** In the startup world, the standard playbook often suggests outsourcing customer support as quickly as possible. The logic is usually that it frees up the core team to focus on “bigger” tasks like development and sales. When CE21 began in 2014, we looked at that playbook. We wore every hat imaginable back then. I (Reid Stillings) was answering the phones and then would write development tickets between calls. Lisa Wise, our current VP of Product, was in the support queue. Even our CEO would jump in to answer customer inquiries. It was an all-hands-on-deck environment, and naturally, we investigated moving our support to a third-party call center to reclaim some of our time. However, we decided to keep support in-house. That single decision fundamentally shaped the CE21 platform into what it is today. By keeping our team directly connected to your members, we turned technical support into a powerful engine for product innovation. --- ### The Mission: Prevent the Call When we were answering the phones and answering support tickets in those early days, we quickly realized that closing a ticket was not the ultimate goal. The goal was to prevent the ticket from being created in the first place. Every question a user asked was a signal that a feature could be more intuitive. Because we felt the immediate impact of user confusion, we were motivated to fix the root cause instantly. If a button was hard to find, we moved it. If a login process was confusing, we refined it. This created a cycle of continuous improvement. We were not just resolving issues; we were actively removing friction from the user experience. For our clients, this means a platform that is easier for members to navigate, resulting in higher adoption rates and fewer frustrated emails to your staff. --- ### Collaborative, Transparent Support Tools As our philosophy on support matured, so did our tools. We moved away from third-party ticketing software and built a custom support system directly into the CE21 platform. This integration offers a massive benefit to the associations and organizations we serve. Because the support system is native to the platform, you have complete transparency. You can log in and see exactly how we are treating your members. This system facilitates true collaboration. You can handle tickets directly if you choose, or you can let us take the lead. If a member asks a technical question we cannot answer regarding your specific organization policy, we can escalate that ticket to you. Conversely, if you receive a complex technical query, you can pass it instantly to our team. It ensures that the right person answers the right question, every time. It also eliminates a significant line item from your budget. While standalone ticketing platforms like Freshdesk or Zendesk often charge $40 to $60 per agent, our system provides this robust functionality as a standard part of the platform. You get enterprise-level support tracking without the per-user subscription fees. --- ### The Proof Is in the Volume A few years into our journey, we decided to audit our process. We reached back out to third-party call centers to see if outsourcing was finally the right move. We had created detailed workflows, cheat sheets, and rigorous standards. We were ready to hand it off. The response from the call center vendor was unexpected. After reviewing our data, they told us they could not work with us. Their reasoning was simple. We did not have enough call volume. Despite our client base growing significantly, the number of support calls we received had dropped. Our “prevent the call” strategy worked. We had refined the software so effectively that the call center could not justify the contract, as their agents would not receive enough calls to maintain familiarity with the platform. --- ### An Extension of Your Team That rejected contract was one of our proudest moments. It proved that keeping support in-house was the right choice for our product and our partners and it established a standard **never to be revisited.** Today, CE21 support acts as an extension of your own staff. When your members have trouble accessing a webinar or retrieving a certificate, we are there to help them. This allows you to focus on the strategic growth of your association rather than password resets and video buffering issues. We handle the technical inquiries so you can focus on your mission. And because we are still the ones listening to your members, you can be confident that the platform will continue to evolve to meet their needs. **Categories:** Company Culture, Platform --- ### [CE21 Will Join Healthcare Leaders at the IHI Forum for the First Time](https://ce21.com/2025/12/01/ce21-will-join-healthcare-leaders-at-the-ihi-forum-for-the-first-time/) **Published:** December 1, 2025 **Author:** Reid Stillings **Excerpt:** We are excited to announce that CE21 will attend the Institute for Healthcare Improvement (IHI) Forum in Anaheim on December 7-10. This will mark our first time attending, and we couldn’t be more excited about the opportunity to meet with healthcare leaders and advocates committed to improving health and health care for all. **Content:** We are excited to announce that CE21 will attend the **[Institute for Healthcare Improvement (IHI) Forum](https://www.ihi.org/)** in Anaheim on December 7-10. This will mark our first time attending, and we couldn’t be more excited about the opportunity to meet with healthcare leaders and advocates committed to improving health and health care for all. For more than 30 years, the IHI Forum has served as the epicenter of healthcare quality improvement, bringing together more than **3,500 passionate professionals** dedicated to saving lives, preventing harm, and transforming healthcare delivery. This year, we’re excited to join those efforts and contribute to the ongoing conversation around smarter, more efficient systems for education, accreditation, and professional development. As thousands of deeply engaged attendees look for new ideas, technologies, and partnerships, CE21 is ready to share how our unified platform empowers healthcare organizations to: - Streamline continuing education and certification management - Simplify accreditation workflows - Improve reporting accuracy and efficiency - Strengthen member and learner engagement --- ### **Advancing Excellence in Healthcare Education and Credentialing** Executive Directors face enough complexity in their day-to-day work. Your Continuing Education platform shouldn’t be just another headache. You shouldn’t need to “duct-tape” an LMS, an AMS, and an Events platform together just to manage your crucial CME/CE transcripts and certifications. --- ### **CE21 unifies them all** Our single, shared-brain system ensures instant, complete data integrity across all member touchpoints, from course registration to final transcript. And as an **[ACCME Premier Technology Partner](https://accme.org/data-reporting/pars/technology-partners/)**, CE21 is uniquely positioned to help organizations transform accreditation from a challenging requirement into a strategic advantage. --- ### **Let’s Connect at the IHI Forum!** If you’re planning to attend the IHI Forum this December, we would love to meet you in person! Stop by **Booth 536** and meet the CE21 team. We’d love to take a moment and share a few insights, discuss how our unified platform can streamline your education, membership, and events management, from robust certification tracking to seamless ACCME PARS reporting. We hope to see you in Anaheim! **Categories:** Conferences --- ### [Why We’re Excited for the Associations West Seasonal Spectacular (And Solving the "Silo" Problem)](https://ce21.com/2025/11/28/why-were-excited-for-the-associations-west-seasonal-spectacular-and-solving-the-silo-problem/) **Published:** November 28, 2025 **Author:** Reid Stillings **Excerpt:** We know that CalSAE brings together the heartbeat of the association world. This includes the CEOs, directors, and managers who keep non-profits and Association Management Companies (AMCs) running. We also know that for many of you, this time of year is about looking ahead. You are planning your 2026 education strategies, evaluating your member retention numbers, and trying to figure out how to do more with the resources you have. **Content:** The team at CE21 is packing our bags to head to the **[CalSAE Seasonal Spectacular](https://www.myassociationswest.org/ss)** in Sacramento! While we always love the energy of the trade show floor, we are particularly excited about *who* attends this event. We know that CalSAE brings together the heartbeat of the association world. This includes the CEOs, directors, and managers who keep non-profits and Association Management Companies (AMCs) running. We also know that for many of you, this time of year is about looking ahead. You are planning your 2026 education strategies, evaluating your member retention numbers, and trying to figure out how to do *more* with the resources you have. That is exactly why we are thrilled to be setting up our booth this year. We aren’t just coming to hand out swag. We are coming to have a real conversation about **unifying your member experience.** --- ## Moving Beyond “Tech Stack Fatigue” If there is one theme we hear constantly from association directors and admins, it is the frustration of the “Disconnected Stack.” You have a platform for your webinars, a different database for your members (AMS), and a third tool for your annual conference registration and even more for email marketing and other essential functions. Getting your data to flow between them is a headache, and the member experience often feels disjointed. And then there’s the support and cost. At the Seasonal Spectacular, we are showcasing the **CE21 Unified Platform**. We have spent years refining an all-in-one ecosystem where your essential tools live under one roof: - **The LMS ([Learning Management System](https://www.ce21.com/learning)):** A powerhouse for continuing education that doesn’t just host content; it actively drives non-dues revenue. - **The AMS ([Association Management Software](https://www.ce21.com/membership)):** A robust membership database that speaks natively to your education catalog. - **[Event Management](https://www.ce21.com/events):** From registration and attendance tracking to mobile apps, everything is handled in the same system where your members already live. - Plus, a full suite of engagement tools including the CE21 mobile app, live event portal, email marketing, classifieds, and member directories. --- ## Why This Matters for the Association Professional Whether you are an Executive Director trying to increase non-dues revenue or a Membership Manager trying to track engagement, a unified platform changes the game. Instead of wrestling with integrations, you can focus on what you do best: serving your industry. When your LMS and AMS are one and the same, you get a 360-degree view of your members. You know exactly who is attending your events, who is buying your on-demand courses, and how to market to them effectively without exporting five different CSV files to figure it out. --- ## Let’s Connect in Sacramento If you are attending, we would love to meet you. Whether you are looking to replace a legacy system or just want to brainstorm ways to increase your education revenue in the coming year, stop by the **CE21 booth**. Let’s talk about how we can simplify your technology so you can get back to the mission of your association. See you at the Spectacular! **Categories:** Conferences --- ### [The Unsung Hero of Virtual Events: Essential Videography Tips for LMS Content and Beyond](https://ce21.com/2025/11/19/the-unsung-hero-of-virtual-events-essential-videography-tips-for-lms-content-and-beyond/) **Published:** November 19, 2025 **Author:** Reid Stillings **Excerpt:** The shift to virtual conferences has made high-quality videography non-negotiable. Your live event isn't just a day-long affair; it's the genesis of enduring, profitable digital content in your learning management system (LMS). To ensure your programs shine, you need to think like a professional production crew. Here are the essential tips, from logistical mastery to technical excellence, to elevate your next webcast (or videography only recording) into a polished, high-value asset. **Content:** The shift to virtual conferences has made high-quality videography non-negotiable. Your live event isn’t just a day-long affair; it’s the genesis of enduring, profitable digital content in your [**learning management system**](https://www.ce21.com/learning) (LMS). To ensure your programs shine, and your events deliver maximum value, you need to think like a professional production crew. Here are the essential tips, from logistical mastery to technical excellence, to elevate your next webcast (or videography only recording) into a polished, high-value asset. This article generally assumes the event is in a hotel conference room or conference center. --- ## I. The Strategy: Turning Virtual Events into a Content Library for Your LMS Professional videography is the key to creating a robust product content cycle. By capturing your live event, you can instantly generate multiple revenue streams and value propositions: - **Live Credit**: Start with a live webcast, allowing attendees to earn credit or interact in real-time. - **Video Replay/On-Demand**: Immediately after the live event, use the high-quality recording to publish scheduled video replays and/or 24/7/365 self-study On-Demand programs. - **Learner Choice:** Modern learners, accustomed to streaming, now prefer the convenience of virtual attendance due to factors like cost, travel time, and location. Webcasting offers them the flexibility they demand. - **“Better Than Being There” Experience**: Professional production teams optimize the presentation beyond the in-room experience. Ask to see an example of their work to prove the following: - **Superior Camera Angles**: A stationary, prosumer, or professional-grade camera provides a better angle and zoom on the action than most seats in the room, eliminating blocked views. - **Crystal Clear Audio**: The videographer captures a direct audio feed from the presenters’ microphones, ensuring high-quality sound without distracting room noise or audience whispers. - **Crisp Screens**: The presentation slides are captured directly from the source and composited into the feed, eliminating the issue of washed-out or difficult-to-see projection screens. ![A view from behind a laptop running broadcasting software, displaying a blue presentation slide titled "100% Elective Depreciation for Qualified Production Property." In the background, an audience sits at round tables in a conference hall, facing a speaker at a podium and a large projection screen showing the same presentation.](https://ce21.com/wp-content/uploads/2025/11/20251113_153706-1-1024x577.jpg "20251113_153706 - CE21")An example of how the presentation screen in the live streamrecording can show up far clearer than the projection screen in the event room--- ## **II. Mastering Event Production Logistics: The Essential Checklist** The secret to a successful event is preparation. A smooth webcast is always 90% logistics. The most critical moments happen well before the event even begins, securing you against unexpected issues. We’ve distilled the precise, hard-earned logistical processes that CE21 videographers follow on every single gig, providing a checklist you can use with any external videographer or webcasting partner. ### **Tip 1: The 2-Hour Rule (Critical Setup Time for Event Streaming)** You must ensure your videographer has adequate time for setup and testing (and that they’re taking advantage of it!). For a typical professional webcast setup (camera, tripod, production laptop, and video capture devices), a minimum of 2 hours prior to the scheduled start time must be allocated for room access, setup, and thorough testing. In fact – this is generally considered the minimum – scoping the event room out the day prior to the initial event day is highly recommended where possible. This pre-event time is when the team: - **Positioning**: Sets up their videographer “tech area”, such as on elevated staging with a table for equipment (encoding laptop e.g.), power and a good angle on the action. - **Secures the Connection**: Tests the hardwired, stable Internet connection (which the client is typically responsible for providing). - **A/V Coordination:** Integrates with the venue’s audio solutions (microphones, audio mixers) to ensure the direct feed is clean and is pulling a presentation screenshare feed without issue. - **Webcast Insurance**: View extra setup time as your safety net. Most glitches can be fixed with sufficient time, but a rushed timeline leaves no margin for error. We recommend following the “CE21 Standard”: plan to have all critical components fully operational one hour before the event start time. This preserves the final hour exclusively for “insurance” so you can handle small tasks and fine-tuning without the panic of a looming deadline. ### Tip 2: Always Have a Plan B (and a Plan C) Things will go wrong. It’s all about “how do you deal with the issues if they arise”. A venue’s network might drop, a cable might fail, or an audio mix might get compromised. Your Plan B and Plan C are the layers of redundancy that better guarantee success. - **Plan B: Backup Gea**r: A professional videographer will arrive with a variety of accompanying backup cables, adapters, backup capture devices and so forth to quickly resolve technical issues. This also means things like a backup encoding laptop, wireless lavalier kit and generally assuming “what if the venue and/or AV **completely** dropped the ball”. Basically, plan for the worst, hope for the best. See the [**inventory of gear that CE21 staff videographer’s bring to every event**](https://docs.google.com/spreadsheets/d/1aMMxT9kfmxxnR1kZ3ZgJsOsUm7Xdj8N8KyWMBPrvVsU/edit?gid=1138527414#gid=1138527414) – about 50% of it is emergency/backup. - **Plan C: Remote Support Network**: The ultimate safety net is a support structure. Professional event production companies ensure that every webcaster in the field is backed by an experienced remote technician. This off-site expert can facilitate event success, assist with setup roadblocks, run remote audio checks, and provide technical troubleshooting assistance on the fly. **Pro Tip**: If your event schedule requires changing event rooms on the same day, you must allow sufficient time for the videographer to move and fully reset all equipment, as this process can take significant time. --- ## III. Technical Excellence: The Production Essentials A “typical” professional project focuses on efficiency, reliability, and quality. - **Audio Mastery is Huge:** While an in-house audio engineer *may* be present, the videographer must fully understand how to manage and troubleshoot the audio mix. Getting a clean, direct feed from the venue’s microphones is paramount, and the videographer’s expertise in handling the audio chain often makes or breaks the final recording, regardless of the in-room AV staff. - **Single-Source, Composited Feed**: The videographer tech often captures the real-time presentation with a professional camcorder mounted on a stationary tripod. They stream both the camera feed and the presentation screen share into a single HD video feed. They adjust the screen layout in real-time (e.g., side-by-side, or camera-only during demonstrations, or screen-only for detailed slides) for the best viewing experience. - **Crisis Management – Capturing Under Pressure:** During any technical emergency (such as a dropped internet connection, an unexpected audio hum, or a power glitch), the videographer’s job is to think coolly and calmly to resolve the issue while continuously prioritizing content capture. Whether switching to a local recording backup focus or quickly troubleshooting the venue’s Internet or audio, the focus remains on ensuring the presentation is secured. - **Post-Production Focus**: After the event, the focus is on efficient content prep for your LMS. The production team will usually handle simple editing, such as trimming out the lead-in, breaks, and lead-out content so that only the pure presentation remains, ready for encoding and deployment within your platform. If you have advanced editing needs, such as placards, speaker name lower thirds or other features, be sure to explain well ahead of time as these functions may be equally inserted in live or in post-production depending on the project logistics. By focusing on these logistical and technical pillars, you move beyond simple recording and ensure the videos generated from your Events are of higher quality, reliable, and maximized for learner engagement within your LMS. When seamlessly managed through your AMS, this content becomes a sustainable engine for membership value and organizational growth. --- CE21 maintains a nationwide network of videographers as well as CE21 staff who perform live stream and videography only services. For more information or if you have an upcoming project, please reach out to reid@ce21.com **Categories:** Conferences, Thought Leadership --- ### [CE21 is Phoenix-Bound! Excited for Our First ICE Exchange Conference](https://ce21.com/2025/11/04/ce21-is-phoenix-bound-excited-for-our-first-ice-exchange-conference/) **Published:** November 4, 2025 **Author:** Reid Stillings **Excerpt:** We are thrilled to announce that we are heading to the ICE Exchange Conference this November in Phoenix, Arizona! This year marks our first time attending the Institute for Credentialing Excellence (I.C.E.) Exchange, and we couldn't be more excited to connect with the credentialing community. Our commitment lies in simplifying complex credentialing processes, especially within healthcare. That's why we're particularly excited to discuss our expertise in Continuing Medical Education (CME) and accreditation management. We know that efficient reporting is vital, and a key focus for us is our ability to provide support for Automated ACCME PARS Reporting. **Content:** We are thrilled to announce that we are heading to the [ICE Exchange Conference](https://www.ice-exchange.org/) this November in **Phoenix, Arizona**! This year marks our **first time** attending the Institute for Credentialing Excellence (I.C.E.) Exchange, and we couldn’t be more excited to connect with the credentialing community. The ICE Exchange is widely recognized as the leading event for credentialing professionals and organizations, and we are looking forward to exchanging ideas, exploring emerging **industry trends**, and learning the **best practices** that are driving meaningful change in certification programs. --- ## Focusing on Credentialing Excellence in Healthcare Our commitment lies in simplifying complex credentialing processes, especially within [healthcare](https://www.ce21.com/healthcare). That’s why we’re particularly excited to discuss our expertise in [Continuing Medical Education (CME)](https://ce21.com/healthcare/) and accreditation management. We know that efficient reporting is vital, and a key focus for us is our ability to provide support for **Automated ACCME PARS Reporting**. The **ACCME PARS (Program and Activity Reporting System)** is central to maintaining accreditation and demonstrating compliance in CME. By attending the ICE Exchange, we aim to explain how, as an [ACCME Premier Technology Partner](https://accme.org/data-reporting/pars/technology-partners/), we can turn accreditation from a chore into a strategic advantage and further strengthen our understanding of the broader credentialing landscape to ensure we continue to deliver smarter, simpler solutions for CME education and engagement. --- ## Let’s Connect in Phoenix! If you are also attending the ICE Exchange this November, please stop by our CE21 booth. We’d love to meet fellow attendees, share insights, and discuss how our unified platform can streamline your education, membership, and events management, from robust certification tracking to seamless ACCME PARS reporting. See you there! **Categories:** Conferences --- ### [5 Critical Factors to Evaluate in an LMS Learning Platform (Before You Sign the Contract)](https://ce21.com/2025/11/06/5-critical-factors-to-evaluate-in-an-lms-learning-platform-before-you-sign-the-contract/) **Published:** November 6, 2025 **Author:** Reid Stillings **Excerpt:** Selecting the right Learning Management System (LMS) learning platform is a critical decision that impacts your organization's efficiency, user experience, and growth. Choosing a new elearning software for your Continuing Legal Education (CLE), Continuing Medical Education (CME), or any other training programs can be overwhelming, but a structured approach can help you find the perfect fit. Here is a focused checklist for what to look for when evaluating potential LMS providers. **Content:** Selecting the right [Learning Management System (LMS) learning platform](https://ww.ce21.com/learning) is a critical decision that impacts your organization’s efficiency, user experience, and growth. Choosing a new elearning software for your Continuing Legal Education (CLE), [Continuing Medical Education (CME)](https://www.ce21.com/healthcare), or any other training programs can be overwhelming, but a structured approach can help you find the perfect fit. Here is a focused checklist for what to look for when evaluating potential LMS providers. --- ## The Most Critical Start: Software Integrations Before anything else, you must consider integration, as it often causes the longest delays in implementation. You’re coordinating multiple systems, and they need to be perfectly aligned. **E-Commerce Platform:** Every LMS learning platform or elearning platform that sells content needs a shopping cart solution. Ensure your provider is proficient with your current e-commerce platform or be prepared to change. **Association Membership Software (AMS):** If your LMS is separate from your [Member Management Software](https://www.ce21.com/membership), check for Single Sign-On (SSO) capability. This lets members use one account and password for both systems, greatly improving the user experience. **Essential Business Systems:** - **Accounting:** Your accounting team’s needs are paramount and often inflexible; involve them early and often. - **Webinar Platforms:** Check for integration with services like Zoom to seamlessly run your programs. - **Marketing Tools:** Do you need to connect Google Analytics, Facebook Pixel, or mass email marketing systems like MailChimp or Constant Contact? **Integration Methods:** Ask if the provider has a built-in solution or if the connection relies on an [API (Application Program Interface)](https://ce21.com/api-integrations/). Crucially, ask: Who builds the bridge, and what is the cost? --- ## Credit Needs and Compliance Features For a [training learning management system](https://www.ce21.com/learning) (especially in the legal sector), compliance is non-negotiable. **Gather Your Requirements:** You, the client, must be the expert on your credit complexity, not the vendor. Understand all the variations: different states/jurisdictions, credit types (e.g., 50-minute vs. 60-minute), and certificate design requirements. **Live vs. On-Demand Proof:** What constitutes a user’s successful completion for both live and on-demand content? This often includes: - Time tracking - Participation codes - Polling or affirmative action (“I am still there”) **Surveys and Reports:** Confirm the system can support the complexity of your mandatory end-of-program surveys, including conditional or triggering questions. Then, verify that the system can generate the exact registration and completion reports you need for submission to bodies like the ABA. --- ## Time Savings: The ROI of a Better LMS The primary goal of a new [elearning software](https://www.ce21.com/learning) should be to make your job easier. **Templatization:** Can the learning management software templatize and automate your certificates, programs, notifications, and evaluations? Look for a “set it and forget it” system. **Content Reuse:** Can you build one piece of content and easily publish it in multiple formats (live, webcast, on-demand) without rebuilding it three different times? This also aids in cross-promotion. **Ask the Right Questions:** Identify your current daily “time sucks” and ask the vendors directly how their system handles those specific tasks. --- ## Catalog Experience and Marketing Your catalog is the primary website where you sell your content, separate from your main organizational website. It’s your storefront and a key part of your [LMS learning platform](https://www.ce21.com/learning). **Marketing Features:** Review the system’s ability to handle the marketing needs of your department: - Discounts, promotions, and course bundles. - Tiered pricing for members vs. non-members. - Campaign tracking needs (e.g., Google Analytics, Facebook Pixel). **User Journey:** Have the vendor walk you through the entire end-user experience from start to finish: - Finding and buying a product. - Watching the product (the viewer’s interactivity). - Receiving the certificate upon completion. **Cross-Promotion:** Check if the catalog easily links related programs by speaker, topic, or format. **Mobile Experience:** Does the catalog have a [mobile app](https://ce21.com/ce21-mobile-app/) or a strong mobile-view interface, as many users access content on their phones?. --- ## Support and Future Development The [quality of support](https://ce21.com/user-support/) is arguably the most important non-software factor. **User Support:** - What days/hours are covered for your end-users? - Do they offer extra assistance during high-volume periods, like compliance deadlines or large virtual events? - Where is the support team located? Be cautious of outsourced teams. **Your Support:** - How long is the onboarding process, and what is the expected training and data migration support? - What is the expected turnaround time for problems *you* submit? **Development Loop:** A forward-thinking provider is willing to change and grow. - How often do they update their software? - Can you check their development roadmap and track the progress of the features you’ve requested? Choosing a great [Learning Management Platform](https://www.ce21.com/learning) starts with knowing your specific needs and asking targeted questions. This checklist, when reviewed with your team, will empower you to find a solution that works for everyone. --- ## Watch the video version of this blog post https://www.youtube.com/watch?v=Y4ssVJPo9GI **Categories:** Thought Leadership --- ### [Hanging with Hank: Exploring CE21’s Support Center](https://ce21.com/2024/04/26/hanging-with-hank-exploring-ce21s-support-center/) **Published:** April 26, 2024 **Author:** Hank the Emu **Excerpt:** Our CE21 Support Team are experts on the CE21 System, allowing you to focus on producing high-value content without worrying about end-user experience. In this episode, Hank the Emu interviews Kirk Bjorndahl, the CE21 Customer Support Team Leader, to discuss how the Support Team enhances the experience for you and your end-users. **Content:** Our CE21 Support Team are experts on the CE21 System, allowing you to focus on producing high-value content without worrying about end-user experience. In this episode, Hank the Emu interviews Kirk Bjorndahl, the CE21 Customer Support Team Leader, to discuss how the Support Team enhances the experience for you and your end-users. *Hank:* Could you provide an overview of the support team’s role at CE21? *Kirk:* Thanks for having me, Hank! CE21 offers comprehensive assistance to clients and end-users through our support team. Managing online content can be challenging for organizations, so we are here to alleviate that burden. Our support team provides training, troubleshooting, and ongoing support tailored to our clients’ specific needs. *Hank:* Can you elaborate on your support team’s specific services to clients? *Kirk:* Our client support services are comprehensive and designed to help clients make the most of the CE21 platform. We offer training sessions for clients and their staff, ensuring they are proficient in utilizing all the platform’s features. In addition to this, we provide access to CE21U, our training library that contains webinars and program recordings for continuous learning. Our FAQs library is another valuable resource that offers easily searchable written and video articles that address frequently asked questions. For personalized assistance, clients can contact us through our integrated ticketing system. Our client wiki concisely summarizes company settings, which ensures consistent and accurate service delivery. *Hank:* How does your support team cater to the needs of end-users? *Kirk:* Our dedicated support team strives to provide a seamless experience for end-users. They can easily find support through phone numbers in the catalog and the CE21 Viewer. Our team is well-equipped to assist with various issues, from account access problems to video playback concerns, certification inquiries, and general knowledge questions. We have implemented an integrated user support ticket system to streamline communication and help clients and end-users escalate issues and track resolutions. Additionally, we curate knowledge-based articles within the viewer and catalog, providing users quick access to relevant information. *Hank:* How does your support team ensure timely and effective assistance? *Kirk:* At the heart of our support philosophy lies timeliness and effectiveness. We believe in being responsive and efficient in addressing client and end-user queries. Our team undergoes rigorous training to stay up-to-date with the complexities of the CE21 platform, enabling them to provide swift resolutions to issues. In addition, our integrated ticketing system facilitates seamless communication and collaboration between clients, end-users, and our support team, ensuring no queries go unanswered or unresolved. *Hank:* Thank you for providing valuable insights into CE21’s support operations. Your team plays a vital role in ensuring the success of your clients’ online content initiatives. *Kirk:* Our support team is dedicated to providing our clients and end-users with the necessary resources and assistance to excel in the digital landscape. We are always available to support and guide them throughout the entire journey. Watch their conversation here: **Categories:** Company News, Navigator, Platform **Tags:** Company News, Hanging with Hank, Technology --- ### [Dallas Bar Association Select CE21 as Platform to Launch Online CLE](https://ce21.com/2020/02/14/dallas-bar-association-select-ce21-as-platform-to-launch-online-cle/) **Published:** February 14, 2020 **Author:** Rick Rutherford **Content:** **FOR IMMEDIATE RELEASE** Contact: Rick Rutherford | press@ce21.com | 512-793-9181 **Austin, TX –** The Dallas Bar Association (DBA), a professional association that services Texas lawyers in Dallas, Texas, has selected CE21 as their full service Learning Management System (LSM) for their newest member benefit, online continuing legal education. CE21, a technology and service company that provides associations and education providers with tools to deliver high quality professional education online, will provide services that will allow DBA’s 11,000 members and customers to participate in on-demand CLE programs for the first time ever. “We are excited to work with CE21 on our new Online CLE programming,” states DBA’s Communications/Media Director Jessica D. Smith. “With their competitive pricing structure, helpful attitudes, and knowledge in the area of online programming and Bar Associations, they were the obvious choice to help us launch our newest Member Benefit.” As of January 2018, CE21 is hosting all of the DBA’s digital content, as well as providing a DBA branded course catalog with e-commerce capability that includes a customizable seminar viewing system, evaluation capability, continuing education reporting services, user/admin support services and much more. **About the Dallas Bar Association** The Dallas Bar Association is a professional, voluntary organization of more than 11,000 Dallas-area attorneys. The Dallas Bar Association has been dedicated to the continuing education of its members as well as public service programs and improvement of the administration of justice. The DBA’s image in the community is one of respect and influence, holding an enviable reputation among metropolitan bar associations throughout the nation. **About CE21** CE21 is a technology and services company that provides associations, association management companies, and education providers with the tools to efficiently manage, customize and deliver high quality professional education and membership management solutions. For more information or to schedule a demo, please contact Casey Jones at sales@ce21.com. **Categories:** Company News, Press Release --- ### [Bridging Generations: How Technology is Transforming Associations](https://ce21.com/2025/11/07/bridging-generations-how-technology-is-transforming-associations/) **Published:** November 7, 2025 **Author:** Jax James **Excerpt:** Associations are facing one of the most significant shifts in decades – a changing member landscape in which Baby Boomers, Gen X, Millennials, and Gen Z all expect something different from their professional communities. **Content:** Associations are facing one of the most significant shifts in decades – a changing member landscape in which Baby Boomers, Gen X, Millennials, and Gen Z all expect something different from their professional communities. Our new white paper, [***Bridging Generations: How Technology is Transforming Associations***](https://ce21.com/wp-content/uploads/2025/11/Bridging-Generations-whitepaper-1.pdf), explores how associations can use technology to recruit, retain, and engage members across generations. From mobile-first learning to personalized dashboards and hybrid events, today’s most successful organizations are using digital tools to create inclusive, flexible, and high-impact experiences for every member. Learn how your association can adapt to meet the needs of tomorrow’s professionals – without losing the human connection that makes membership matter. **Categories:** Company News, Thought Leadership **Tags:** Company News, thought leadership --- ### [2020 is Truly Hindsight](https://ce21.com/2021/01/27/2020-is-truly-hindsight/) **Published:** January 27, 2021 **Author:** Rick Rutherford **Content:** Remember January 2020? It seems like eons ago. A kinder gentler time, full of hope and optimism. New events on the horizon. More opportunities to meet, collaborate and learn with our friends and colleagues. CE21 entered 2020 with great anticipation and a positive outlook. We had just launched [CE21 AMS](https://ce21.com/membership). [Our LMS](https://ce21.com/learning) was well established and garnering great reviews in the marketplace. Our [Virtual Summit](https://ce21.com/events/) product had been rolled out for two years and our customers were having great experiences using the system to create more value for their members and customers while increasing revenue. Yes, we had big plans for the year and then COVID-19… Like most businesses, associations and education providers were not exempt from the negative effects of COVID-19. As we entered the Spring in-person events were put into question and it soon became obvious that it was going to be impossible to hold those events face-to-face. Reality set in, mass gatherings were restricted by state and local governments, and virtual events became the go-to solution for many organizations. For CE21, we experienced the impact of COVID-19 in multiple waves. The first wave started in early March as organizations went into panic mode trying to do what they could to salvage their impending in person events. We helped many organizations transition from in person to virtual events. For some, this would be their first exposure to hosting a virtual event. Frankly, for some they had to go through a Mindshift to look at virtual events with a positive expectation. CE21 was already invested in virtual events, having help organizations host them for over two years. Our experience showed us this was a big part of the future of education meetings for associations and continuing education providers. While we believed there would always be a strong desire to hold face-to-face meetings (pre COVID), we realized the benefits of a virtual event, or a virtual component of a face-to-face event could not be ignored. COVID-19 almost instantly brought that all into focus. While working with one association to quickly convert their event from F2F to virtual, the meeting planner commented that only 25 percent of their members regularly attended. That posed an immediate question: if only 25 percent of their members attend their premier education event, what does that say about the value of the meeting or of overall membership? Is that really a sustainable model with for-profit companies actively competing for your member’s attention and dollars? Organizations can no longer afford to exclude members from these events and should be focused on removing the barriers to participation due to travel, health, financial or time constraints. Membership organizations are facing shifting demographics and should be making it easier to not only join, but to gain access to content and education has never been more important. According to [**Association Laboratory’s *Thinking Forward 2021* stud**y](https://www.associationlaboratory.com/looking-forward-2021-dashboard/), more than 50 percent of the 600 association professionals responding stated the cost of adapting to COVID-19 related issues as one of their top five concerns coming into the year. In addition, the same percentage stated that the fears that reduce member’s desire to congregate will have an impact on their organization over the next three years. A recent report by Reed Exhibitions, [**COVID-19 and How it’s Changing the Event Industry**](https://reedexhibitions.com/sites/default/files/pdfs/COVID-19%20and%20How%20it's%20Changing%20the%20Event%20Industry.pdf) , found that COVID-19 has not diminished the value of in-person events for participants who are committed to returning as soon as restrictions are lifted. More importantly, customers are increasingly open to the idea of engaging with digital alongside F2F. Many meeting professionals are convinced hybrid meetings will be the future, and we couldn’t agree more. What that will look like will most likely change over time as organizations get more innovative in how they host their events. There is no doubt that everyone is anxious to know when things will be “back to normal.” More than likely it’s going to be a while. The vaccines are here, but it will take time to get them into the population’s arms. In the meantime, you can keep moving forward with your organization’s continuing education initiatives. Solutions like CE21’s [Virtual Summit](https://ce21.com/events/) platform, are available to help you keep your meetings alive and valued as we move through 2021 and beyond. **Categories:** Navigator, Thought Leadership --- ### [Hanging with Hank: Virtual Conferences](https://ce21.com/2022/03/08/hanging-w-hank-virtual-conferences/) **Published:** March 8, 2022 **Author:** Hank the Emu **Content:** Hanging with Hank: Virtual Conferences By Hank Hank the Emu chats with Clint McBride, CE21’s Virtual Conference Manager, to explore our Virtual Conference services. **Hank:** *Welcome, Clint! As CE21’s Virtual Conference Manager, how has the pandemic shaped the CE21 Virtual Conference services?* **Clint:** The last few years have proven how important it is for associations to stay nimble and flexible. When the pandemic started in 2020, CE21 saw an opportunity to help fill a gap for our Learning Management System (LMS) clients. Previously, we had worked with LMS clients to host their own events. What started as helping a few LMS clients save their events, turned into a dramatic shift with over 28M hours of streaming content through our platform. This also meant a big change for me! I went from training and onboarding clients on how to use the CE21 LMS system to helping dozens of clients host their own virtual events through the CE21 platform. This includes helping navigate the delivery logistics, how credits work for each event, how to fully customize the look and interaction of the event, and support throughout the lifecycle of the event. Through this collaborative process, I believe we show our clients our commitment and care for their event. **Hank:** *How have the Virtual Conference services empowered our clients to pivot their events?* **Clint:** By taking the time to understand each client’s needs, CE21 ensures our technology will meet and adjust to these needs. This ability to think outside the box and quickly pivot to a new way of envisioning events meant that many of our clients were able to save events that would otherwise have had to have been canceled. Now that things are starting to open back up, we see more people trying to embrace the hybrid approach to events, which is where the industry was trending before. **Hank:** *What are some of the ways CE21 is committed to continuing to improve the user experience?* **Clint:** The CE21 Platform empowers you to mix and match features to design the ideal event for your attendees. CE21 is dedicated to making sure our services and platform offer an optimal performance for both our association clients and their end users participating in their events. Our most recent enhancement is to our event data analytics and reports. **Learn about [CE21 Events Management,](https://www.ce21.com/events) integrated with our LMS.** Watch their full conversation here: **Categories:** Company News --- ### [Hanging with Hank: Exploring Legislative Districts](https://ce21.com/2023/04/17/hanging-with-hank-exploring-legislative-districts/) **Published:** April 17, 2023 **Author:** Hank the Emu **Excerpt:** In this episode of Hanging with Hank, Hank the Emu chats with Braden Davis, CE21's AMS Product Manager, to explore our Legislative District feature and how it works as a targeting and engagement tool. **Content:** Hanging with Hank: Exploring Legislative Districts By Hank In this episode of Hanging with Hank, Hank the Emu chats with Braden Davis, CE21’s AMS Product Manager, to explore our Legislative District feature and how it works as a targeting and engagement tool. ***Hank:*** What are Legislative Districts? ***Braden:** A legislative district is a geographically defined area where voters elect legislators to represent them at the local, state, and national levels. The people who live inside these districts are the legislator’s constituents. Our API connection with OpenStates.Org pulls over the information for the US Congress, state governors, and state legislatures.* ***Hank:*** How are contacts matched with their district and kept up to date? ***Braden:** Contacts are matched to the appropriate legislator by their complete address. Districts are updated after redistricting or an election cycle. Our system automatically updates from Open States API to reflect new districts and legislators. Once redistricting occurs and is updated in CE21, you can update all your contact’s legislative information based on their default address in bulk. In addition, you can update the district to reflect the change if there is a special election. You can also update any secondary addresses manually. This action ensures you have the most current legislative information for your end users.* ***Hank:** How do our clients and end users use the Legislative District feature?* ***Braden:*** Using our [Smart Lists](https://ce21.com/2022/04/21/hanging-with-hank-exploring-member-management/), CE21’s clients select end users by the legislative district. In conjunction with our [Mass Email Marketing Tool](https://ce21.com/2022/09/19/hanging-with-hank-exploring-ce21s-new-mass-email-marketing-tool/), our clients can encourage actions from their users or keep them updated on current events. In their profile, the end user can see who represents them at the state and federal levels. The Legislative District feature is a vital targeting and engagement tool. Learn more about our [**Association Management System (AMS)**](https://ce21.com/membership). Watch their entire conversation here: **Categories:** Documentation, Platform, Thought Leadership **Tags:** Documentation, Hanging with Hank, Technology --- ### [Continuing Our Strong Partnership with ChiroCongress](https://ce21.com/2025/10/01/continuing-our-strong-partnership-with-chirocongress/) **Published:** October 1, 2025 **Author:** Reid Stillings **Excerpt:** At CE21, we are incredibly proud of our long-standing relationship with ChiroCongress. We are thrilled to continue our work together, providing a flexible and unified technology solution for over 25 state chiropractic associations. Our integrated platform, featuring the Learning Management System for flexible continuing education and the Association Management Software for member management, empowers these associations to thrive. This powerful combination streamlines operations and enhances member engagement, allowing association leaders to focus on helping their members advance the chiropractic profession. You can learn more about our partner-based approach, elearning solutions, association management solutions and the benefits for ChiroCongress member associations. **Content:** At CE21, we are incredibly proud of our long-standing relationship with **ChiroCongress**. We are thrilled to continue our work together, providing a flexible and unified technology solution for over 25 state chiropractic associations. Our integrated platform, featuring our [learning management system](https://www.ce21.com/learning) (LMS) for robust continuing education and our [association management software](https://www.ce21.com/membership) (**AMS)** for seamless member management, empowers these associations to thrive. This powerful combination streamlines operations and enhances member engagement, allowing association leaders to focus on advancing the chiropractic profession. You can learn more about our partner-based approach, dedicated solutions and the benefits for **[ChiroCongress member associations here](https://ce21.com/chirocongress)**. The success of this collaboration is a testament to the great people we work with every day. We are eagerly looking forward to connecting with our fabulous partners and friends at the **ChiroCongress Convention in Boston** this November. We can’t wait to see you there! **Categories:** Conferences, Partnerships --- ### [Hanging with Hank: Exploring CE21’s Updated Mass Email Marketing Tool](https://ce21.com/2024/09/16/hanging-with-hank-exploring-ce21s-updated-mass-email-marketing-tool/) **Published:** September 16, 2024 **Author:** Hank the Emu **Excerpt:** In this episode, Hank the Emu chats with Braden Davis, CE21’s AMS Product and Implementation Manager, to explore how our clients utilize our updated mass email marketing tools. These tools streamline communication with customers, improve targeting and personalization, and boost engagement and conversions, ultimately driving growth. **Content:** Hank the Emu chats with Braden Davis, CE21’s AMS Product and Implementation Manager, to explore how our clients utilize our updated [mass email marketing tools](https://ce21.com/email-marketing/). These tools streamline communication with customers, improve targeting and personalization, and boost engagement and conversions, ultimately driving growth. **Hank**: Why did CE21 decide to create this Mass Email Marketing tool? **Braden**: We developed a Mass Email Marketing tool within the Manager (administrative panel) to further enhance our platform. We aim to continually improve our client’s experience with a unified system. In response to their requests, we wanted to provide them with a feature that allows them to create, send, test, optimize, and report on their email campaigns. **Hank**: Can you tell us about the features of the Mass Email Marketing tool? **Braden**: The Mass Email Marketing tool utilizes our Smart Lists, a query and criteria-building tool that enables clients to create custom lists of customer and company contacts based on specific criteria. The system regularly updates Smart Lists to ensure that contacts meet current criteria, thereby keeping all day-to-day work in one system, which can be largely automated. Additionally, our robust email builders allow the creation of visually appealing marketing emails through easy drag-and-drop customization of content blocks into custom or pre-built templates. We’ve also incorporated features like exclusion options, which enable clients to resend emails without including those who have already opened or clicked in the initial send. **Hank**: Is there a Report to give our clients details about their campaigns? **Braden**: We’ve introduced a comprehensive Email Communications Report that provides insights into various email communications, including email reminders attached to products, emails sent through the “Email Registrant” or “Email Members” tools in groups, Product Notifications (Opt-In Emails), and marketing campaigns sent through our Email Marketing services. This report offers details on successful deliveries, opens, clicks, bounced/dropped emails, and unsubscribes, providing valuable insights into the effectiveness of email communications. **Hank**: What else do you want to let our clients know about the tool? **Braden**: To use our mass email marketing tools, please reach out for a [free demo](https://www.ce21.com/demo)! Learn more about [CE21 Email Marketing](https://ce21.com/email-marketing/) Watch their conversation here: **Categories:** Platform **Tags:** Company News, Hanging with Hank, Technology --- ### [Hanging with Hank: Exploring NEW Classified Ad Tools](https://ce21.com/2024/01/29/hanging-with-hank-exploring-new-classified-ad-tools/) **Published:** January 29, 2024 **Author:** Hank the Emu **Excerpt:** NEW: CE21 introduces classified ads promoting products, services, or job openings, with the added convenience of providing discounts to members. **Content:** **Categories:** Company News, Navigator, Platform **Tags:** Company News, Hanging with Hank, Technology --- ### [Hanging with Hank: Exploring CE21’s Videography Services](https://ce21.com/2023/10/23/hanging-with-hank-exploring-videography-services/) **Published:** October 23, 2023 **Author:** Jax James **Content:** **Hanging with Hank: Exploring CE21’s Videography Services** By Hank The demand for professional videography services has skyrocketed, including everything from live events to virtual conferences and hybrid meetings. In this episode, Hank the Emu chats with Reid Stillings, our Chief Operations Officer, to explore how CE21’s versatile videography services can be utilized for in-person, virtual, and hybrid events. *Hank:* What type of events can CE21 assist with? *Reid:* CE21 caters to a diverse range of events, ensuring that we meet the unique needs of our clients. We specialize in in-person hybrid videography events and Zoom Powered Webcasts. For hybrid events held at hotel event rooms or conference centers, CE21 provides top-notch videography services, capturing all presentations with expertise. In this era of remote engagement, CE21 can perform Zoom Powered Webcasts, allowing Zoom streaming into the CE21 viewer while CE21 takes care of all technical details from A to Z. Whether you’ve enlisted CE21’s white glove virtual conference services or created a virtual conference yourself, CE21’s live production services of webcasting, videography only, or zoom-powered webcasts can capture and present your content. *Hank:* Tell us more about CE21’s in-person live webcast and videography services. *Reid:* We understand that not all associations have staff with the expertise or the availability to record or live webcast a presentation as a hybrid event. This is where our in-person live webcast and videography services come into play. Our nationwide network of highly experienced videographers will attend your event and handle all the technical details needed to ensure a high-quality production. Our comprehensive live production service includes: - Streaming and/or recording of the camera and integrated presentation screen-share into a single HD video feed. - Providing an experienced and knowledgeable videographer with the needed equipment - Having a very experienced and knowledgeable CE21 staffer who remotely assists videographers Not every project is a live stream to virtual attendees. CE21 can perform videography-only services, which allows you to capture the in-person content and rebroadcast it later as a video replay or sell it as an OnDemand. *Hank:* Can you elaborate on virtual events known as Zoom Powered Webcasts? *Reid:* CE21 recognizes the growing importance of virtual events powered by Zoom. We offer the unique ability to integrate your Zoom accounts directly into our platform, allowing registrants to launch into the correct Zoom meeting directly from their customer account. In addition, we provide live Zoom production services, with experienced CE21 staff Zoom techs handling all technical and production details. We call these productions “Zoom Powered Webcasts. We act as the Zoom technicians and seamlessly stream the event, managing the production and direction between panelists. The attendees are not in Zoom but watching the production as a live stream in your CE21 branded viewer with integrated certification, interactivity, and other feature-rich options combined to allow users to engage, retain, and return. Moreover, our Zoom Powered Webcasts allow you to accommodate one-off programs with very high registrations without upgrading your Zoom license. *Hank:* What services does CE21 offer after the events are over? *Reid:* CE21 understands that post-event activities are as crucial as the event. After your event concludes, we offer a range of post-production services to ensure your content is optimized and ready for further use. We: - Trim the video content. - Set the video files to encode for streaming within the CE21 platform, ensuring they are correctly configured for the programs. - Notify you when the video files have completed encoding and are ready for additional purposes, such as turning them into on-demand content or video replays. *Hank:* How can someone contact you to get the ball rolling on using CE21’s videography services? *Reid:* Getting started with CE21’s videography services is easy. You can contact me directly at rstillings@ce21.com, and I will guide you through the process. We will have you complete our live production request form to prepare for your needs. Our experienced team ensures that your in-person, virtual, or hybrid event runs seamlessly and achieves your goals. Having performed 4,500 separate live production events, CE21 is a one-stop solution for all your videography needs. So, whether you’re planning your next big conference or a virtual seminar, consider CE21 to make your event truly exceptional. Watch their entire conversation here: **Categories:** Documentation, Platform, Thought Leadership **Tags:** Documentation, Hanging with Hank, Technology --- ### [Hanging with Hank: Exploring CE21’s Website Services](https://ce21.com/2023/11/27/hanging-with-hank-exploring-ce21s-website-services/) **Published:** November 27, 2023 **Author:** Hank the Emu **Content:** By Hank In today’s ever-changing online landscape, it is vital to understand the importance of professional website services in our disruptive world. These services provide crucial security measures and ensure optimal performance that elevates the user experience, enhances SEO, and keeps your association competitive. In this episode, Hank the Emu chats with Rick Rutherford, our VP of Industry Outreach, to explore how CE21’s website services can take your association to new heights. Hank: Could you introduce our audience briefly to your expertise and the services you provide? Rick: During my career, I’ve had the privilege to design over 400 websites for associations. I’ve seen a lot of changes in website development during that time. At CE21, I focus on building websites on the WordPress platform and transforming them to meet our customers’ evolving needs. Whether it’s updating design, improving usability, migrating existing sites, or integrating educational programming catalogs, I aim to provide comprehensive solutions that help associations deliver greater value to their members. I can also help with special projects you may have. Hank: What makes your approach to website migration unique, especially in the context of updating design and improving usability? Rick: Your website has never played a more essential role than it does today. Most of your members will never set foot in your association’s office, that’s if you still maintain a physical office today. To them, your website is your office. With that in mind, it’s important to ask yourself, is it an inviting and comfortable place to visit? Is there information and help easily available to a visitor? The most important to consider is whether your website accurately reflects your organization’s mission and vision. Does it support your goals? The bottom line is that it should. Migrating a new customer to their CE21 website starts by creating a seamless transition. It’s not just about moving your data from one place to another; it’s about ensuring your new website accurately reflects and supports your organization. It utilizes the technology available to provide a look and feel that delivers a great experience for the end user that will promote return visits. We do this by creating a collaborative environment between CE21 and the association’s staff assigned to the project. Through detailed planning, understanding the customer’s vision, and implementing the latest design and usability standards, together, we will develop a website everyone can be proud of. Hank: How do you incorporate our client’s educational programming catalog, and what benefits does it bring? Rick: Because our AMS and LMS reside within the same system, we seamlessly incorporate the educational catalog into the website navigation. This ensures consistency in design between their catalog and website. The benefits are immense – from expanding your reach to helping your organization become a centralized hub for educational resources. It’s about enhancing the online learning experience for both educators and learners. Hank: What kind of special projects can you help with? Rick: The most common requests I receive are to create a micro-site for an upcoming conference or pages dedicated to special programming or services that need their unique design to stand out and deliver an impactful message to visitors. We’re here to help you make that happen. Hank: How can someone contact you to get the ball rolling on using CE21’s website services? Rick: Getting started with CE21’s website services is easy. You can contact me directly at rick@ce21.com, and I will guide you through the process. This collaborative approach ensures we deliver a website that meets or beats your expectations. In a highly competitive online landscape, staying up-to-date by utilizing the latest web trends and technologies can give your organization a significant edge. A modern and well-maintained website can attract and retain visitors, keeping you ahead of the competition. Watch their entire conversation here: **Categories:** CE21U, Company News, Documentation --- ### [Hanging with Hank: Exploring CE21’s White Glove Course Creation](https://ce21.com/2023/08/28/exploring-white-glove-course-creation/) **Published:** August 28, 2023 **Author:** Hank the Emu **Content:** **Hanging with Hank: Exploring CE21’s White Glove Course Creation** By Hank In this episode, Hank the Emu chats with Clint McBride, our Client Services Manager, to explore how CE21’s White Glove Course Creation supports your organization’s efforts to deliver premium content – prompt and tailor-made – services to you with acute attention to detail. *Hank*: Welcome, Clint! What does Course Creation entail for our clients? *Clint:* CE21 offers a full-service course creation. This service is designed to cater to various scenarios, whether small offices, organizations with urgent deadlines, those transitioning staff, or anyone needing a rapid ramp-up to more complex programming. CE21’s White Glove Course Creation is all about providing a comprehensive solution for organizations looking to deliver premium content with precision and efficiency. *Hank*: Can you walk us through how this service works? *Clint*: It all starts with a personalized consultation. Our team engages in discussions with clients to understand their specific needs. We then craft a tailored plan that suits their requirements perfectly. Once we understand clearly, we establish a core product template as the foundation for events and programs. This template sets the stage for parameters like accreditation guidelines. We then create a customized questionnaire exclusively for each client. This helps streamline the process for future submissions. With all the information, our team takes charge and starts building the programs. We offer varying levels of customization so clients can choose the assistance level that best fits their needs. *Hank*: What specific services do you offer under White Glove Course Creation? *Clint*: We provide a range of services to cater to different scenarios. For instance, we can handle that seamlessly if clients have all the necessary files but need assistance importing them into the system. We also specialize in building Virtual Conferences that blend live and virtual components, creating a dynamic experience. Our expertise also extends to templatizing, where we use CE21’s extensive knowledge to create effective templates. We set up rules for certification and evaluation schemes, design certificate and email templates with email reminders, establish associated products, and even manage prerequisites. Whether clients want to work with an established catalog or start from scratch, we have them covered. *Hank*: What is the pricing structure for this service? *Clint*: The pricing for White Glove Course Creation is based on each client’s unique needs and programming complexity. We offer both single program and bulk pricing options to ensure flexibility. Additionally, we offer live videography at an additional cost. *Hank*: Is there anything else you’d like our viewers to understand about CE21’s White Glove Course Creation? *Clint*: I’d like to emphasize that our team is here to ensure that organizations can easily deliver top-tier content. With our White Glove Course Creation, clients can focus on their core objectives while leaving the intricate details to us. It’s about elevating the learning experience and making the process as smooth as possible. If you’re seeking premium content creation with acute attention to detail, CE21 has got you covered. Watch their entire conversation here: **Categories:** Documentation, Platform, Thought Leadership **Tags:** Documentation, Hanging with Hank, Technology --- ### [Hanging with Hank: Exploring Certification and Accreditation Tools](https://ce21.com/2023/07/24/hanging-with-hank-exploring-certification-and-accreditation-tools/) **Published:** July 24, 2023 **Author:** Hank the Emu **Content:** Hanging with Hank: Exploring Certification and Accreditation Tools By Hank In this episode of Hanging with Hank, Hank the Emu chats with Lisa Wise, CE21’s VP of Product and Clients, to explore our customizable Certification and Accreditation Tools. ***Hank:*** How exactly does the CE21 platform revolutionize the management of Certification and Accreditation? ***Lisa:*** At CE21, our platform empowers organizations to navigate Certification and Accreditation effortlessly. Using their industry’s certification rules and requirements, our clients create programs that can track a user’s time, pop-up codes, polls, or “are you there” style messages in the Viewer, allow speakers to interact live with the users, issue quizzes, surveys, or affidavits. Our tools are built to be easy to use so that users can receive credit easily while still jumping through all the necessary hoops. Once the users have met their requirements, we issue their certificates and provide our clients with detailed completion reports. ***Hank:*** What is the Credit Tracker feature? ***Lisa:*** Within their account, users will always be able to track the programs taken within the CE21 catalog from their account page. However, to make our clients’ catalogs a trusted one-stop shop for their users, we have also built a “Credit Tracker” tool that allows the end user to see those course and credit details in a customizable table in a transcript format, search by date range, total the credits, print a transcript, and the best part: add courses they’ve taken elsewhere! They can even upload their certificates from that other provider in case they’re ever audited. This really makes our clients the go-to for credit programs since their users can track everything in one spot. ***Hank:*** How does a client set up the Credit Tracker? ***Lisa:*** Setting up the Credit Tracker is a breeze and can be found in the Manager Settings area. Once enabled, it will become another tab in the user’s account on the catalog. Clients can create their own personalized credit tracker with a transcript featuring message tokens for added personalization. There are settings to total the credits or not and allow users to add courses taken elsewhere. Our clients are in control! ***Hank:*** How does this benefit our client’s end user? ***Lisa:*** Our platform lets the users download certificates and transcripts through their user portal easily. They can keep these records for their personal reference or submit them to their accrediting body. Once a user has completed all requirements and their course, our system automatically generates a token-based certificate created by our clients based on their industry certification standards. These message tokens will populate the user and program data so our clients no longer need to build a certificate for each program or each user! No more mail merge certificates or keeping up with a printed copy for every event for a period of time. It’s a win-win for both clients and their users! ***Hank:*** What kind of events will this work for? ***Lisa:*** These tools are perfect for all events hosted on CE21. If there is credit and a certificate on the product, we will track it! Not only can we track the requirements on singular products like webinars or on-demands, but we can also track and add up credits across multi-module programs like Virtual Conferences or Live Events with various agenda items. Watch their entire conversation here: **Categories:** Documentation, Platform, Thought Leadership **Tags:** Documentation, Hanging with Hank, Technology --- ### [Hanging with Hank: Exploring Hybrid Events as Part of Your CE Strategy](https://ce21.com/2023/05/29/hanging-with-hank-exploring-hybrid-events-as-part-of-your-ce-strategy/) **Published:** May 29, 2023 **Author:** Hank the Emu **Content:** Hanging with Hank: Exploring Hybrid Events as Part of Your CE Strategy By Hank In this episode of Hanging with Hank, Hank the Emu chats with Rick Rutherford, CE21’s VP of Industry Outreach, to explore how Hybrid Events are an important component of your continuing education strategy. ***Hank*****:** What is the impact of the pandemic era on events and how have hybrid events been utilized in response to this impact? ***Rick*****:** Virtual and Hybrid Events were not recently created in reaction to the global pandemic. Organizations have been hosting these events for years. The pandemic did turn them into a lifeline for many organizations struggling to keep their events, and the revenue generated by them, largely intact. For some organizations that meant stepping out of their comfort zones and into the virtual technology world for the first time. ***Hank*****:** How do Hybrid Events impact the rapidly escalating costs associated with hosting in-person events? ***Rick*****:** Adding a virtual component to a conference can help reduce the size of the facility typically needed, as well as reduce food and beverage expenses. From the attendee perspective, the sharp rise in travel costs makes attending in-person events increasingly difficult for some people. Companies that traditionally covered the cost of sending employees to in-person events are increasingly taking a hard look at the overall cost of continuing that practice. Hybrid events have become a proven solution that has positively impacted how the meetings are being designed. ***Hank*****:** How can Hybrid Events impact membership retention? ***Rick*****:** The innovations that COVID-19 has driven within the association sector are not going away, and that represents a tremendous opportunity for associations to engage their members like never before. We’ve worked with a number of groups where only a small percentage of their members attended their in-person events. The reality of only a small portion of your constituents participating in these high-value events is not a formula for success. It doesn’t help with retention. Virtual meetings have increased their reach and enabled them to capture new audiences. Hybrid events can play an important role in effectively addressing the generational shifts many organizations are experiencing. As Millennials and GenY become the highest percentage of members, the challenge to meet the changing needs and expectations of these groups will continue to grow. According to a report from Meeting Professionals International, 53% of GenY event attendees are OK with experiencing a conference online. ***Hank*****:** As we exit the pandemic era, what will the next normal be for events? ***Rick*****:** There is no simple, one-size-fits-all answer to the question of virtual vs face-to-face events. Some version of a hybrid event appears to be the solution many groups are beginning to lean into. People want to connect, to be together in the same space. But there are those who will continue to prefer or can only attend events remotely. They are ready and willing to engage with your organization if provided the avenue to do so. While the answer is not certain, the need to learn and adapt remains a priority. ***Hank*****:** How can our clients determine the best course for future events? ***Rick*****:** The best way to come up with an actionable solution may be to simply ask your members/customers their preference for attending events. Asking them when, where, and how they prefer to meet can help eliminate a lot of wasted effort and frustration. Creating a poll that covers multiple potential scenarios can reveal the “right” solution for your organization today. One thing is for certain, it’s never been more important to remain agile in determining how your organization should move forward. ***Hank*****:** How can CE21 help our clients create flexible, custom plans for their events? ***Rick*****:** Having navigated the full range of live, in-person, virtual, and hybrid events, CE21 has developed the tools and expertise to help you host the event that makes the most sense for your organization – whether that be hosting a fully hybrid event; an in-person event with limited streaming, or a 100 percent virtual event. Our nationwide videography team can record these events to play live or later on demand. In addition, we offer opportunities to expand vendor and sponsor presence with our virtual tradeshow; and much more! Read our full white paper on “[Why You Should Consider Hybrid Events as a Part of Your Continuing Education Strategy](https://ce21.com/wp-content/uploads/2023/05/HybridEvent_WhitePage_2023.pdf)”. Watch their entire conversation here: **Categories:** Documentation, Platform, Thought Leadership **Tags:** Documentation, Hanging with Hank, Technology --- ### [Hanging with Hank: Exploring SMS Notifications](https://ce21.com/2023/03/22/hanging-with-hank-exploring-sms-notifications/) **Published:** March 22, 2023 **Author:** Hank the Emu **Content:** Hanging with Hank: Exploring SMS Notifications By Hank In this episode of Hanging with Hank, Hank the Emu chats with Isabel Leggett, CE21’s Implementation Specialist, to explore how our SMS Notification feature can facilitate communication between our clients and their members or end users. ***Hank:*** What notification types does CE21 offer? ***Isabel:*** CE21 offers various types of notifications, such as Pop-Up, Membership Alerts, Cart, Email, and SMS Notifications. Membership notifications include renewal and payment reminders, which can be customized to direct members to a specific location. SMS notifications are useful for improving communication with end-users. Membership payment reminders are set mainly for manual payers and for outstanding invoices. There are multiple templates available for upcoming and outstanding reminders, while renewal reminders aim to establish a personal connection with members and can be sent via email or SMS with additional links to blogs or community posts. ***Hank:*** How do the SMS notifications work? ***Isabel:*** When a client enables the SMS templates, customers and members can opt-in to receive Live Events, Live Webcasts, Webinars, and Video Replay reminders. For those using our AMS, members can also opt-in to receive membership payment and renewal reminders. ***Hank:*** How do members or end users opt in to SMS notifications? ***Isabel:*** Clients can use a pop-up alert or email notification to let their members or end-users know they can opt-in to important updates via SMS. This allows clients to engage with special interests or resource groups in a seamless way. Members or end-users can opt-in to SMS notifications via the Notification Options tab on the main page of their account. ***Hank:*** How does this help our clients? ***Isabel:*** One of the most significant benefits of CE21’s SMS Notification feature is how easy it is to use. Clients can set their template standards and then forget about it. There are no charges on their end. This provides another avenue for our clients to reach out and has contact with their customers and members. ***Hank:*** Are there any future plans for the SMS Notifications? ***Isabel:*** Currently, you can set the SMS and email notification differently but we are working to allow you to set the notification setting and let it apply to all notification types. This will provide uniformity across the notification types and options. We will also be working to build the ability to send one-off SMS notifications to customers and members just like we have with our email functionality. Watch their entire conversation here:  **Categories:** Documentation, Platform, Thought Leadership **Tags:** Documentation, Hanging with Hank, Technology --- ### [Are Hybrid Events the New Normal?](https://ce21.com/2021/03/30/are-hybrid-events-the-new-normal/) **Published:** March 30, 2021 **Author:** Rick Rutherford **Content:** We’re now officially one year into the pandemic and probably the most common question on the top of everyone’s mind is when will things return to normal? A great question that is extremely tough to answer, simply because it evokes a larger question – what’s “normal?” There is little question that much has changed in the past year – in our business and personal lives. The impact of those changes will have an effect on how we go about our lives for years to come. Associations have not been immune from the challenges presented by COVID-19, as they work to safely and effectively stay engaged and provide value to their members during the pandemic. For many organizations that has meant stepping out of their comfort zones and into the virtual world for the first time. Keeping that in mind, a good question to ponder is what has been the real-world impact of conducting meetings in this new environment? From CE21’s perspective, we experienced a 1500 percent increase in the virtual and hybrid conferences we hosted in 2020 alone. During that period, we experienced ten years of evolution in the relative growth of online education and e-commerce as a result of COVID-19. Initially groups scrambled to transition scheduled in person meetings into virtual events as it became apparent face-to-face conferences could not happen. The most common feedback we received from our customers during this time was that they were experiencing an increase in attendance at their virtual events. People could not travel, but they could attend an event from the comfort and safety of their homes via their computers or smart devices. This change brought with it new concerns and opportunities as we all had to learn how to operate successfully in this new virtual world. Speaking at our recent **[21-in-21 Virtual Conference](https://u.ce21.com/viewer/classroom/3631971)**, **Dean West, FASAE,** President of Association Laboratory shared his thoughts on associations in the Covid-19 era. “When we studied the implications of Covid-19 for our ***[Looking Forward 2020](https://www.associationlaboratory.com/looking-forward-2021-dashboard/)*** environmental scan, we found that upon widespread distribution of vaccines there isn’t going to be a return to what we were used to in early 2020. We will never go back to that time. Industries and professions have undergone dramatic change, and that change is going to go on for some time. So, I call that the Covid hangover and we’re going to be adapting to that for a long time.” “The innovations that COVID-19 has driven within the association sector are not going away,” he added, “and that represents tremendous opportunity for associations to engage their members like never before.” According to a poll by ASAE the majority of respondents think face-to-face meetings with 100 or more attending will not happen before the third or fourth quarter of 2021. Everything points to a long recovery. For **Jim Anderson, CAE,** the Executive Director for [**CalSAE**](https://calsae.org), the ongoing challenge is how to successfully plan CalSAE’s year when there are so many questions about the pandemic left to answer. “It’s so hard because we’re used to planning everything a year in advance, and now it’s planning event-by-event because everything is so much in flux,” he said. “We’re going to go through another transitionary period as the vaccines ramp up and the amount of people that are infected go down.” “I am pretty optimistic about by the end of 2021 things will be, I won’t say normal, but we will be able to see each other and get together in person,” he remarked. “Now having said that, because we are a statewide organization, there are a lot of people who still want a virtual option. I think the goal is to be able to expand access, not make people choose if they want to do one or the other – it’s about what’s best for them. As we enter April there are real signs of hope to grasp onto along with plenty of reasons to remain cautious. People want to connect, to be together in the same space. It is after all, human nature. After a year of cancelling, rescheduling, and adapting on the fly, organizations are now working to determine what is the “new normal?” The answer is not certain, but the need to learn and adapt remains a priority. In the second part of this article, we will take a look at what hybrid events look like as we begin to venture into face-to-face events. What should you be considering and how do you go about designing a successful hybrid event? Stay tuned. **Categories:** Navigator, Thought Leadership --- ### [Monthly Webinar: "The One About the Presenter"](https://ce21.com/2021/03/05/monthly-webinar-the-one-about-the-presenter/) **Published:** March 5, 2021 **Author:** Rick Rutherford **Content:** Join us for the next installment of the Monthly Webinar Series on March 11, 2021 at 2:30 pm CST. The title of this one is “The One About Presenter”. My Friends fans will get it. ![?](https://www.facebook.com/images/emoji.php/v9/t57/1/16/1f609.png) A big part of product creation on our platform involves uploading video to our system through our presenter. Knowing all of its capabilities will prove to be a worthwhile investment of your time to ensure your process is as effective and efficient as it can be! The best part is that this is totally free! We hope to see you there! [Save your spot today!](https://ce21.zoom.us/webinar/register/WN_Lem6PUJWS0OWcKT_4brTnA?fbclid=IwAR2QiCJTHa1nJDWm1qewKfwqSVvUE4aXEWVuN1PAPtDHXrKdu2qvlAhvIl8) **Categories:** CE21U, Navigator --- ### [Small Wins](https://ce21.com/2021/02/01/small-wins/) **Published:** February 1, 2021 **Author:** Rick Rutherford **Content:** We love to hear about the small wins our customers experience using the CE21 system. We learn about some of the best kept secrets from the conversations we have with our customers. We want to hear about your successes, big or small and share them with the CE21 user community. Is there a feature you rely on that has saved you significant time? Have you been able to realize greater revenue utilizing features in CE21? Have you received feedback from your customers/members about a more enjoyable user experience connecting with you in CE21? We want to recognize and celebrate these wins and share them with the CE21 User Community. We’ll take the experiences you share with us and create an ongoing Tips & Tricks library to share with our CE21 community. ## Share Your Small Win! **Categories:** Company News, Navigator --- ### [Are Hybrid Events the New Normal? Part 2](https://ce21.com/2021/04/14/are-hybrid-events-the-new-normal-part-2/) **Published:** April 14, 2021 **Author:** Rick Rutherford **Content:** More than 4.5 million vaccinations were administered in one day last week, a record according to US health officials. The steady uptick in vaccination rates is further evidence that things are slowly improving and that we are making progress towards a time when our lives will return to some semblance of normal. For organizations planning to host events for the remainder of 2021 and beyond, this is good news. Even with that progress in mind, it is still going to take time to return to some version of life before March 2020. Just this week the FDA announcement of a pause on the Johnson & Johnson vaccine and worries of another surge in Covid-19 variants were in the news – a reminder that the disruptive nature of the pandemic continues to impact our personal and professional lives. If you ask most meeting planners or association executives, they are cautiously optimistic about the prospect of hosting a hybrid event in 2021. On the surface, a hybrid event simply refers to a meeting with face-to-face participation as well as a virtual component – streamed or simulated live. According to **Jim Anderson, CAE,** Executive Director for the [California Society of Association Executives](https://www.calsae.org/), a hybrid event can have multiple meanings. “We know doing a simulcast or live steaming during a conference is probably going to be the most taxing and expensive option,” Anderson said, “because you’ve got to do both at the same time. That’s a tall order. Some (organizations) may be able to pull that off and some not. But hybrid can also mean doing part of the event virtually beforehand, leading up to the major event. So, you can include other people, but (for) those who are actually going to be there in person (it) gives them an opportunity to see each other in advance, too. You can also do this post (event) as well.” “In addition, you can bring in speakers remotely to teach a live class,” he added. “That can be live streamed and there doesn’t have to be a videographer there. It can be for whoever wants to attend that virtual session.” According to **Dean West, FASAE**, President of [Association Laboratory](https://www.associationlaboratory.com/), the real challenge for associations may be adapting their financial models to embrace virtual or hybrid events. “The challenge for associations is their financial model for events is based on face-to-face event profitability, West said. “It’s hard to take a $5 million- or $2 million-line item and 12 months later simply replace that. First of all (associations) had to go through the competency adjustment of ‘how do we produce a virtual event?’ Even small virtual activities require different competencies.” “Now there are in the position of ‘how do we price it?’,” West added. “We have three times as many people (attending). Are they going to pay $2 thousand in registration fees, or will it be half of that? A lot of our client’s problem is not only how do they come up with a pricing model for their virtual activities, but also as a part of the association’s evolution, how do they integrate the virtual with their face-to-face events – which still have value? Face-to-face events are not going away, but they’re not going back to being the dominant force for association (events).” The insights of Anderson and West make it is easy to see there is not a simple, one size fits all answer to the question of virtual vs face-to-face events. Some version of a hybrid event appears to be the solution many groups are beginning to lean into. Human behavior remains a key ingredient in the formula or recipe for creating a successful event – virtual, face-to-face, or hybrid. The best way to come up with an actionable solution may be to simply to ask your members/customers their preference for attending events. Asking them **when, where and how do they want to meet** at this point in time can help eliminate a lot of wasted effort and frustration. Creating a poll that covers a number of potential scenarios can reveal the “right” solution for your organization today. One thing for certain, it’s never been more important to remain agile in determining how you should move forward. Regardless of the direction you choose to pursue, CE21 has the tools to help you host the event that makes the most sense for your organization. Is it face-to-face, virtual or hybrid? Yes! **Categories:** Navigator, Thought Leadership --- ### [Well…we had a week](https://ce21.com/2021/03/02/wellwe-had-a-week/) **Published:** March 2, 2021 **Author:** Rick Rutherford **Content:** In case you haven’t heard or saw it on the news, we had a little bit of a weather issue last week in Texas. A winter storm, unlike any we have ever experience here, left 4.4 million people across the state without power for multiple days as temperatures remained below freezing for a week. On top of that 14.4 million Texans lost their water. Sadly, there are still people dealing with the aftermath of the storm. The cost…well, we won’t get into that. We weren’t immune. This affected everyone at CE21, but it did not stop us. Our team is resilient and resourceful and dedicated to our customers and each other. Some of our team moved to their families to hotels to keep working. Some slept at our office when that was one of the few locations with power (heat). Throughout all of this we successfully hosted four major virtual conferences during the storm. You probably didn’t notice and that’s a good thing. Our commitment to your success is very real for us. We always want you to know we have your back when you need us, and we’ll do what we need to do to make that happen, regardless of the weather. Our CE21 team (aka work family) is a very special group, never more evident than during the past week. We are blessed. **Categories:** Company News, Navigator --- ### [CE21 New Monthly Webinar Series](https://ce21.com/2021/10/18/ce21-new-monthly-webinar-series/) **Published:** October 18, 2021 **Author:** admin **Content:** We kicked off 2021 by announcing we would be holding a new **Monthly Webinar Training Series** hosted by **Lisa Wise**, CE21’s VP of Client Services. We are excited to announce our **first webinar** will be **Wednesday, February 4th** **at 2:30 PM CST**, and most importantly, you are invited to attend. Many of you know Lisa and have shared a laugh or two with her while learning more about the CE21 system. She’ll be partnering with **Reid Stillings**, CE21’s VP of Operations to walk everyone through one the most frequently asked question in 2020: **How do you run webinars within CE21?** Here is the agenda for the webinar: - Just what DOES the webinar integration/API do, anyway? Why should we integrate our webinar license? - How to integrate your Zoom or GoToWebinar License into CE21 - Learning more about Zoom Breakout Sessions - Best Practices and Tips & Tricks for your Webinar/Meeting The webinar is free to attend and no registration is required. We hope to see you there! --- ### ![](/wp-content/uploads/2021/10/leon-IQY_q-RqaIo-unsplash-300x200.jpg "leon-IQY_q-RqaIo-unsplash - CE21")**Meeting Information** Topic: CE21 Zoom webinar Time: Feb 4, 2021 02:30 PM Central Time (US and Canada) Join Zoom Meeting [//ce21.zoom.us/j/91916249617?pwd=N3k3UDlUYUkzZmRrUjBReGFreDkrdz09](https://ce21.us15.list-manage.com/track/click?u=b5e66d1acdc7378bf9b8e1c05&id=ee9ced56eb&e=2c1a41abd6) **Meeting ID**: 919 1624 9617 **Passcode:** 655736 One tap mobile +13462487799,,91916249617# US (Houston) +16699006833,,91916249617# US (San Jose) Dial by your location +1 346 248 7799 US (Houston) +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) +1 646 876 9923 US (New York) +1 301 715 8592 US (Washington DC) +1 312 626 6799 US (Chicago) Meeting ID: 919 1624 9617 Find your local number: [//ce21.zoom.us/u/acDUkCrvNV](https://ce21.us15.list-manage.com/track/click?u=b5e66d1acdc7378bf9b8e1c05&id=346691ddfc&e=2c1a41abd6) **Categories:** CE21U, Documentation, Training **Tags:** CE21U, Training, Webinar --- ### [The Right Technology Can Level the Continuing Education Playing Field](https://ce21.com/2022/02/16/right-technology-levels-ce-playing-field/) **Published:** February 16, 2022 **Author:** Rick Rutherford **Content:** There is no question that technology is a powerful and essential tool for transforming how people access learning – especially continuing education and professional development. This has become even more evident as the world has learned to grapple with a pandemic and the changes it has generated. It can enhance the relationship between continuing education providers and learners, creating a rich environment where organizations can create new approaches to learning and collaboration; and by doing so potentially remove equity and accessibility gaps, while delivering an experience that meets the growing needs of learners. Associations will need to come to grips with the evolving needs and changing attitudes of members, especially regarding continuing education. Digital disruption thrives in the continuing education space, and associations will continue to face increasing competition from multiple sources. It is no longer practical to operate continuing education programs with a non-profit mentality and expect to maintain success. The good news is the LMS solutions currently available can go a long way to help level the playing field. **Learn more about how CE21’s technology can help you by [checking out our Resource Library](https://ce21.com/resource-library/).** **Categories:** Thought Leadership --- ### [Is It Time for a Temperature Check?](https://ce21.com/2021/10/28/is-it-time-for-a-temperature-check/) **Published:** October 28, 2021 **Author:** Rick Rutherford **Content:** After almost two years of being in lockdown traveling through the peaks and valleys of the pandemic, people are predictably more than ready to venture out into public and get back to some sense of normalcy. Associations are no different. Organizations are anxious to get back to in-person events doing what associations do best – connecting people. The looming question is how ready are members/attendees to get back to being in conference rooms with other people? We have heard from several groups that are looking at hosting hybrid events that member excitement to return to in-person events is not as high as they had hoped. There are likely a couple of reasons driving this hesitation. First, COVID is still front and center on everyone’s mind as we work through the mechanisms of getting people vaccinated and educating people still not convinced a vaccine is right for them. These challenges are not going to be resolved overnight, and we will most likely be dealing with them well into 2022. Another driver is simply human behavior/adaptability. As Dean West, FASAE, President of Association Laboratory put it, “When we studied the implications of Covid-19 for our ***[Looking Forward 2021](https://www.associationlaboratory.com/looking-forward-2021-dashboard/)*** environmental scan, we found that upon widespread distribution of vaccines there isn’t going to be a return to what we were used to in early 2020. We will never go back to that time. Industries and professions have undergone dramatic change, and that change is going to go on for some time. So, I call that the Covid hangover and we’re going to be adapting to that for a long time.” “People have learned through the events they have participated in the past two years that virtual events are an acceptable way to meet, connect and learn. They have essentially been trained to meet this way,” he added. Many have found it to be preferential. The innovations that COVID-19 has driven within the association sector are not going away and that represents tremendous opportunity for associations to engage their members like never before.” It will continue to be important for associations to canvas members to better understand their meeting preferences as we move into the post vaccination era. More than likely we will see people wanting a blended strategy with options to meet changing needs. We are hearing from our customers that hybrid events are becoming the “next normal”. If you are unsure if a hybrid event is right for your organization, or would just like to chat with someone to learn more about how hybrid events work[, let us know](https://go.oncehub.com/CE21-Sales-Demos) and we’ll be happy to set up a time to meet with you. **Categories:** Navigator, Thought Leadership --- ### [CE21 Increases Executive Team with the Addition of Casey Jones](https://ce21.com/2020/02/14/ce21-increases-executive-team-with-the-addition-of-casey-jones/) **Published:** February 14, 2020 **Author:** Rick Rutherford **Content:** **Austin, TX –** CE21, the premier technology platform for continuing education and virtual events, is pleased to announce the addition of Casey Jones as Director of Strategic Partnerships, further complimenting its team of leadership veterans. Jones is CE21’s third high-profile hire in the past year and joins CE21 at an opportune time. As companies and associations start offering credentials other than degrees to online learners, ranging from digital badges to various certificate programs, having access to a fully capable learning platform like CE21 becomes critical to their success. Jones will focus on introducing CE21’s innovative SaaS solutions to industries that have yet to utilize CE21 technology as well as expand new business opportunities within existing verticals such as healthcare. He joins CE21 with over 20 years of experience in sales and partnership development with over a decade of experience working with Association leadership in bringing new technology to their members. “I’m joining a team at CE21 that truly embraces the opportunity to disrupt a fast-growing industry by building innovative products that extend beyond a typical Learning Management System. The chance to surround myself with smart, hard-working individuals who aren’t afraid to wear different hats is a great opportunity and the foundation for any successful organization. John has done a great job at putting his team together,” said Jones. “I believe that by treating our customers as partners, we are all invested in each other’s success and I look forward to helping improve the strength of our partner organizations.” Casey is not the only person who is excited about his new position at CE21. John Davis, President & CEO, said “Casey was recommended to us by one of our partners as a very technical and savvy sales engineer and development talent and he has not disappointed. His easy manner and technical chops have allowed him to quickly integrate into our fast moving company and we are very pleased to welcome him aboard.” **Categories:** Company News, Press Release --- ### [Are Hybrid Events the New Normal ? Part 3](https://ce21.com/2021/04/28/are-hybrid-events-the-new-normal-part-3/) **Published:** April 28, 2021 **Author:** Rick Rutherford **Content:** Hybrid conferences certainly weren’t born out of the pandemic. Organizations have been holding virtual and hybrid events for a few years. As with all things technology driven, the ease of producing virtual/hybrid events has improved while the costs associated with hosting them has become more affordable. There is little doubt that COVID-19 provided more than a subtle nudge organizations needed to seriously consider virtual conferences for their education events. For **Dr. Robert Schwartz, PsyD, DCEP**, the Executive Director for the Association for [Comprehensive Energy Psychology (ACEP)](https://www.energypsych.org/?), the adoption of virtual events made sense for his association well before anyone had heard of COVID-19. “I was advised a year before (the pandemic) that we really had to do a live stream of our event, Dr. Schwartz said. “At that time the big concern was the potential cannibalization of our live event. The fear was people would go away and would not attend virtually. So far it has not happened. I have been told by people who do virtual events regularly that those that want to come to a live event will come, and those people that attend virtual events will continue to do so. They really are separate audiences and in fact you will not cannibalize your live event by making it hybrid. Although COVID has change some things, so far the data has held up that hybrid events work.” “Two years ago we decided to hold our international conference as a hybrid event, and it was our largest attended conference to-date,” Dr. Schwartz added. “We had more people attend the live conference and we had people attending the live stream as well. There was higher participation and it added more to the bottom line for the event. But 2020 was a different story. Our conference was in May and when COVID hit in March, I was scared. I didn’t know if the hotel would let us out of our contract and we had all our advertising expenses we had budgeted – so we were looking at a nightmare scenario.” “So when it became obvious that we couldn’t meet live we had around 200 people already registered,” he remarked. “We made the move to make the entire event 100 percent virtual and we were able to convert 50 percent of the people planning on attending live. We made money and people loved it. The feedback was better than the year before because we upped our game. We will be holding our 2021 conference again as a virtual event. I am hoping that in 2022 we will go back to a hybrid event, at least that’s the plan. I kind feel like that’s going to be the future anyway because even after pandemic is done there will be people who will still want to attend virtually.” Those sentiments fall in line with what association CEO coach and facilitator [**Mary Byers, CAE, CSP**,](https://marybyers.com/) is hearing from association executives. Byers is the author of ***Race for Relevance: 5 Radical Changes for Associations*** and ***Road to Relevance: 5 Strategies for Competitive Associations.*** She believes that while “hybrid” should be added to the list of most overused pandemic-era words, it **IS** the word of the moment for associations. “Many association professionals have told me that their virtual meetings have increased their reach and enabled them to include new audiences,” Byers said. “This is good news! The pull to go back to ‘the way we’ve always done it’ will be strong. We shouldn’t let the challenges of this past year be wasted. The pandemic is an invitation to *refresh* tired meetings, to *retire* ones that were no longer profitable or were on the decline, and to *rethink* the concept of hybrid meetings. They aren’t the same as ‘virtual’ and the way you approach them should reflect this understanding.” “Human behavior will ultimately drive the direction organizations will need to take,” she added. “The reality is that in many cases we are reaching a larger audience than ever before but there is a subset of the membership who always will prefer in-person. This, of course, creates complexity for associations. Financial resources will also drive decisions as will the differing needs of the virtual and in-person audiences.” Byers calls the environment we are moving towards the **Next Normal** in lieu of “new normal.” “The new normal is what happens to us,” she remarked. “The **Next Normal** is what we proactively create as a result!” **Categories:** Navigator, Thought Leadership --- ### [Let's Get Together & Learn!](https://ce21.com/2021/01/29/lets-get-together-learn/) **Published:** January 29, 2021 **Author:** Rick Rutherford **Content:** ## Let’s Get Together & Learn! We kicked off 2021 by announcing we would be holding a new **Monthly Webinar Training Series** hosted by **Lisa Wise**, CE21’s VP of Client Services. We are excited to announce our **first webinar** will be **Wednesday, February 4th** **at 2:30 PM CST**, and most importantly, you are invited to attend. Many of you know Lisa and have shared a laugh or two with her while learning more about the CE21 system. She’ll be partnering with **Reid Stillings**, CE21’s VP of Operations to walk everyone through one the most frequently asked question in 2020: **How do you run webinars within CE21?** Here is the agenda for the webinar: - Just what DOES the webinar integration/API do, anyway? Why should we integrate our webinar license? - How to integrate your Zoom or GoToWebinar License into CE21 - Learning more about Zoom Breakout Sessions - Best Practices and Tips & Tricks for your Webinar/Meeting The webinar is free to attend and no registration is required. We hope to see you there! --- #### Meeting Information Topic: CE21 Zoom webinar Time: Feb 4, 2021 02:30 PM Central Time (US and Canada) Join Zoom Meeting [https://ce21.zoom.us/j/91916249617?pwd=N3k3UDlUYUkzZmRrUjBReGFreDkrdz09](https://ce21.us15.list-manage.com/track/click?u=b5e66d1acdc7378bf9b8e1c05&id=ee9ced56eb&e=2c1a41abd6) Meeting ID: 919 1624 9617 Passcode: 655736 One tap mobile +13462487799,,91916249617# US (Houston) +16699006833,,91916249617# US (San Jose) Dial by your location +1 346 248 7799 US (Houston) +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) +1 646 876 9923 US (New York) +1 301 715 8592 US (Washington DC) +1 312 626 6799 US (Chicago) Meeting ID: 919 1624 9617 Find your local number: [https://ce21.zoom.us/u/acDUkCrvNV](https://ce21.us15.list-manage.com/track/click?u=b5e66d1acdc7378bf9b8e1c05&id=346691ddfc&e=2c1a41abd6) ``` ``` **Categories:** Company News, Navigator --- ### [Improve Your CE Business with the CE21 Credit Tracker](https://ce21.com/2020/02/14/improve-your-ce-business-with-the-ce21-credit-tracker/) **Published:** February 14, 2020 **Author:** Rick Rutherford **Content:** CE21 is proud to announce another new feature to the CE21 Learning Management System (LMS) – a Credit Tracker! Our credit tracker will allow your users to easily keep track and report their continuing education credit. The credit tracker, just like CE21’s entire LMS, is completely customizable. If you need to alter any of the language on the credit tracker – or change the name completely – you are able to. Your users will be able to access the credit tracker by logging into their accounts on your website. On the credit tracker tab within the user’s account – users will see all the credit they have earned on your website. The credit tracker will display all the important information – from sponsor to course title to credits. Additionally, user can add notes to each credit earned. ![Credit Tracker](https://ce21.com/wp-content/uploads/sites/2/2020/02/credit-tracker-tab.png "Syd's Mess-Around Site Footer - CE21")Additionally, users can add credits they have earned from other providers. They will be able to add in the information of the course, the sponsor, credits earned, any important notes and they can even upload the certificate. This allows users to use your credit tracker for reporting all their continuing education credits – make CE report much easier for the user! In order to make credit reporting even easier, you can provide your users with transcripts of their credit. In the back-end Manager system, you can create a custom transcript template using our guides. Once you have established a template, your users will be able to easily download, print or email their transcript. ![](https://ce21.com/wp-content/uploads/sites/2/2020/02/transcript.png "Syd's Mess-Around Site Footer - CE21")Interested in learning more about the CE21 Credit Tracker or the entire CE21 LMS? Click on Request a Demo at the top of the page to schedule a meeting with one of our representatives. **Categories:** Platform --- ### [Shopping Cart Notifications - Helping Bring Customers Back](https://ce21.com/2020/02/14/shopping-cart-notifications-helping-bring-customers-back/) **Published:** February 14, 2020 **Author:** Rick Rutherford **Content:** We know that marketing can be challenging. And we also know how important marketing to customers is for our clients. So we have decided to make it easier than ever with our Shopping Cart Reminders! Now our clients are able to see who has added products to their carts, but not purchased them. From that list, our clients are able to send emails to those customers reminding them of their cart or even offering them a discount! **Pending Carts** Locating which customers have products in their carts is super easy, thanks to the Pending Shopping Cart table. In this table, you can search by all current carts or carts older than a specific period of time (i.e. six months)You can quickly and easily view all customers with pending shopping carts and whether or not they have been sent a cart reminder email **Automatic Notifications** Once you have discovered how many of your customers have left products in their cart, you may decide to create an automatic notification for pending shopping carts. To do so, you will navigate to our Auto Notification tab and set up an automatic notification via our email reminder template. Now, remember, before sending out any emails you will want to edit and update the email reminder template to fit your specific needs. After creating an automatic notification, customers will begin receiving email reminders after they have left products in their carts. This notification has a scheduling feature that allows you to decide how frequently these email reminders are sent to customers. ![](https://ce21.com/media/1067/conversions-2.png?width=345&height=202)**Conversion and Results** Now for the best part, our Shopping Cart Reminders will report revenue earned from the automatic notifica Our client have already seen positive conversions thanks to the cart reminder notifications tion! You will be able to see how many shopping carts were completed and how much money was earned from those carts on a monthly basis. And our clients are already seeing positive results – in just a short amount of time! **Categories:** Platform --- ### [ACLEA's Mid-Year Meeting is Only a Few Weeks Away](https://ce21.com/2020/02/14/acleas-mid-year-meeting-is-only-a-few-weeks-away/) **Published:** February 14, 2020 **Author:** Rick Rutherford **Content:** ACLEA’s 54th Mid-Year Meeting is being held in San Antonio, Texas this coming February. And being that the headquarters for CE21 is only 45 minutes away in Austin, we will be there bright and early! Now before heading out to the Everything’s Bigger in Texas BBQ, we’ll be in the exhibitor hall so stop by and say howdy! As always, ACLEA is providing so many wonderful workshops. Here are just a few we are planning on attending! **Don’t Sell the Family Farm: Developing a Business Model in CLE** Presented by Dennis Cuevas, District of Columbia Bar, Karen Lee, Oregon State Bar, and Hedy Bower, State Bar of Texas *Workshop Description: Continuing legal education has become big business. Hear from several CLE Providers on the business side of operating a continuing legal education program. Funding structure, revenue, expenses, cost savings, and product development will be covered. Get tips and guidance on how to keep your program profitable.* **Why we are interested:** Understanding how our clients have to operate their business, is vital to our business. We think of our clients as partners and having the knowledge of how to successfully operate a CLE business allows us to even further assist our clients! **CLE Accreditation: This is NOT Our First Rodeo!** Presented by Keisha Channer, Sidley Austin LLP, Andrew Ottiger, Practising Law Institute, and Gina Roers-Liemandt, American Bar Association *Workshop Description: Back in the days when cowboys rode the range and it wasn’t uncommon to git’ along little doggies, CLE was attorneys telling other attorneys how to do something (like take a deposition), or talking about a change in the law, or about a recent court case that would affect the way law was practiced. Now you have attorneys—and possibly non-attorneys—telling, or showing, or quizzing in a game show format, or discussing in a round table format, or screening a film, or a myriad of other delivery formats covering topics not just about substantive law but technology, or practice management, or wellness, or “soft skills” or who knows how crazy the request. And what part hasn’t changed? Both presenters and attendees still want to earn MCLE credit for the program! Join this discussion of unconventional formats and topics and the ways in which you can assist the content producers in obtaining MCLE credit when it qualifies, tweaking descriptions or changing the focus when it might not yet qualify, and when and how to tell them you’re just plain out of luck, cowboy!* **Why we are interested:** As software providers, it is extremely important for us to stay up-to-date on all the new trends in CLE Accreditation. We are interested in learning more about unconventional formats. To find the full schedule of events at ACLEA, click [here](http://www.aclea.org/page/san_antonio_sessions) **Categories:** Company News --- ### [Riding the Virtual Wave of Thought Leadership with SURGE 2017](https://ce21.com/2020/02/14/riding-the-virtual-wave-of-thought-leadership-with-surge-2017/) **Published:** February 14, 2020 **Author:** Rick Rutherford **Content:** Arianna Rehak and her team at [AssociationSuccess.org](http://www.associationsuccess.org/) had an idea – a very big idea. Design and host a unique three-day summit featuring a select group of noted thought leaders and insiders from the association industry, bringing them together with association professionals from around the world under one virtual roof. And through the gathering, facilitate productive and meaningful conversation around innovation and change for the association world at large. [SURGE 2017](http://www.associationsuccess.org/surge2017) was designed to deliver 12 hours of original content over three consecutive days, delivered by more than 30 presenters, coupled with simultaneous live chat between attendees and presenters throughout the event. On the surface, it seems like a daunting task. For Arianna and the dedicated team at AssociationSuccess.org the journey to create SURGE was much more than that – it was a labor of love. --- As the work required to develop the concepts behind SURGE grew, so did the technological needs to deliver the user experience needed for both presenters and attendees alike – an experience that would drive conversation and ultimately spark collaborative innovation long after the event ended. In the process of building the content and recruiting the presenters for SURGE, Arianna quickly realized they were creating a totally unique type of event. In her search to find the right platform to host this ambitious summit, Arianna reached out to a number of technology providers, all whom came back with responses ending up at the same stopping point – they did not have the full functionality needed to make the vision of SURGE 2017 a reality. Then while discussing a possible content submission for SURGE with Rick Rutherford, VP of Association Solutions for CE21, the conversation shifted to dealing with the frustration of not being able to find the right platform to host the summit. After Arianna shared both her vision and pressing technology needs, the team at CE21 quickly came up with a strategy to work with AssociationSuccess.org and develop the functionality needed to transform SURGE into the unique virtual experience originally envisioned. > **We finally came across CE21 and it was a completely different conversation. They totally understood the vision – they totally understood the importance of this event we were creating. – Arianna Rehak** Utilizing CE21’s Classrooms, the Surge team gathered the prerecorded video sessions from each of the presenters and edited them into four hour blocks for each day of the conference. SURGE was presented as a live webcast allowing both attendees and presenters to connect via live chat to discuss the content and ideas being presented, as well as share ideas, opinions and links to additional content and resources. The end result was an experience that kept attendees and presenters connected and in a collaborative state of thinking throughout the event. Even before SURGE 2017 was completed calls for the next SURGE date came filtering in to AssociationSuccess.org. It was obvious the tone and content of the summit had struck a chord with everyone who participated in SURGE. With the underlying goal of “keeping the conversations going,” AssociationSuccess.org and CE21 have made [replays of SURGE 2017](https://surge.associationsuccess.org/guestbook/1495719) available to attendees wanting to revisit conference sessions, as well as, anyone else interested in learning about the innovative ideas and collaborative discussions born from this very unique summit. > **The partnership that was created there (with CE21) was incredible. They were there with us at any given moment. Surge couldn’t have happened without CE21. – Arianna Rehak** Contact Rick Rutherford at rrutherford@ce21.com for more information about Surge 2017 and our upcoming Surge 2018. **Categories:** Company News --- ### [How Forums Increase the Level of Engagement during Online CE](https://ce21.com/2020/02/14/how-forums-increase-the-level-of-engagement-during-online-ce/) **Published:** February 14, 2020 **Author:** Rick Rutherford **Content:** ![](http://www2.ce21.com/wp-content/uploads/sites/2/2020/02/feature-image-1-1-1024x512.png "- CE21")Online Continuing Education is continuing to grow. And that’s no surprise due to how convenient and practical it is! While it may seem as online CE is not as personable as face-to-face learning, that is not the case. CE21 has created new ways for participants to stay connected to each other – they are able to make real connections and have real-time conversations. Thanks to the enhanced interaction provided by our Forums, participants utilizing CE21 software can interact with each other prior, during, and after the course. And our clients agree! Kim Peterson of PESI, says that “CE21 has created a great way for our participants to interact and collaborate with other professionals in their field. The online forum allows our participants to be part of a community with similar interests, providing valuable opportunity to share insight and experiences to build their network.” Here are just a few highlights of CE21 Forums: **URLs, Pictures & Video** Not only do we have a place for participants to post questions and comments, but they can also share pictures and videos within the forum! Allowing participants to share a variety of content can really make a difference in the quality of discussion. Additionally, if a participant posts a URL or a YouTube video, the post will show the associated picture and the metadata. If you are creating a Classroom and do not wish to utilize Forums for video uploading, you can utilize the Video Upload Tab, which provides a way to collect videos from participants without displaying them in a forum. Also, these videos automatically become assets in your Media Library so you can use them later as video testimonials or for other reasons. **Moderators** You can establish one or several moderators to assist in organizing and controlling a forum. Moderators can not only create posts to “start conversations” within the forum, but they can also review posts prior to their publication. If the tenant decides to enable this setting, moderators can either publish or archive this content. Both moderators and regular participants can set email notifications to be sent whenever a post is made in a forum. These notifications can be set to run multiple times per day, daily, or weekly. > *The online forum allows our participants to be part of a community with similar interests, providing valuable opportunity to share insight and experiences to build their network. – Kim Peterson, PESI* **Ease of Access** Forums are available to be used in all our product types, but Classrooms really showcase how forums can increase the level of learning. Within Classrooms, you can decide which tab you wish to have the forum displayed – additionally – you can have multiple forums within a Classroom. This can allow you to create an, for example, introduction forum on the Introduction Forum, as well as, individual forums for the modules that relate to specific content. Another great feature is that permalinks are available for the individual tabs within a Classroom. This allows you to distribute a link to the forum externally. **Categories:** Company News, Platform --- ### [CE21 Groups: The Perfect Solution for "Lite" Membership Management](https://ce21.com/2020/01/03/ce21-groups-the-perfect-solution-for-lite-membership-management/) **Published:** January 3, 2020 **Author:** Rick Rutherford **Content:** Need to be able manage your members and non-member customers in one location? CE21 has the perfect solution – CE21 Groups! One of the latest features of the CE21 Learning Management System, CE21 Groups allows you to create groups to manage your members and the benefits they receive. There are a variety of group types to choose from – **membership groups** are visible to the public and customers can request to join. **Tenant groups** are hidden to the public and only administrators can add members. **Open groups** are public and anyone can join – they do not have to be approved like a membership group. You can even create an **invisible group** which isn’t even a true group, rather a way to ensure only certain users have access to a price adjustment on the catalog. You can choose to charge customers for joining a group or allow them to join for free. If you decide to charge, members will not be able to get access to the group until payment has been processed. Once you have selected the group type, you will be able to create a completely customized group page. Member’s will be able to access the Group Page by logging into their accounts on your catalog. Once in the Group Page, they will be able to communicate with administrators and other group members, receive their member benefits, and see upcoming group events. ![](https://ce21.com/media/1141/groups_laptop.png?width=500&height=305.2738336713996)All of these unique features are available to you to use on your Groups Page: - **Product Lists** – Add in online program or live events registration or physical products that group members can receive for free as a benefit of being a part of the group or at a discounted price - **Library –** Provide free documents for the group to utilize as they wish - **Calendar** – Create a calendar of events that is specific to the group - **Chat & Forums** – Allow members of the group to have private and public chats. You can schedule a group chat to have all members actively engaging at during a specific time. Forums provide another way for members converse with each other. - **Document Upload** – Allow your members to submit documents or videos to share with other members Need to market your group? You can create custom landing pages and marketing pages to use to promote the group to the public. No matter how many groups you need to create, you will be able to create custom pages that reflect your branding and the needs of the group. Interested in learning more about how CE21 Groups can work for you? Click on the Request a Demo to set up a time for a demonstration! **Categories:** Company News, Platform **Tags:** Company News, Technology --- ## Pages ### [Home](https://ce21.com/) **Published:** November 29, 2023 **Author:** Rick Rutherford **Content:** ###### Built for ASSOCIATIONS CONTINUING EDUCATION AUTOMATED REPORTING UNIVERSITIES AUTO-CERTIFICATES HEALTHCARE MEMBER RETENTION HYBRID EVENTS CONTENT SHARING EFFICIENCY MEMBER PRICING IN-PERSON EVENTS WEBINAR INTEGRATIONS BADGING GROWTH PRICING BUNDLES MOBILE LEARNING EMAIL MARKETING # All-in-One Platform for Continuing Education, Events & Membership CE21 brings your Learning Management System (LMS), Event Management, and Association Management (AMS) together into one unified central hub built specifically for professional organizations. [Request a Demo](https://ce21.com/demo/) ![CE21 Learning Management System dashboard for associations](https://ce21.com/wp-content/uploads/2025/12/ce21-mockup.png "ce21-mockup - CE21") - ✓ One Database (zero synching) - ✓ In-House Member Support - ✓ Content Sharing Marketplace ## Trusted by Professional Associations [![The Missouri Bar](https://ce21.com/wp-content/uploads/2026/01/missouri-bar.png)](#) [![ChiroCongress](https://ce21.com/wp-content/uploads/2026/02/chiro-congress-logo.png)](#) [![University of Maryland School of Social Work](https://ce21.com/wp-content/uploads/2026/01/university-of-maryland-social-work.png)](#) [![ACPEN](https://ce21.com/wp-content/uploads/2026/02/ACPEN-LOGO.png)](#) [![USC Gould School of Law](https://ce21.com/wp-content/uploads/2026/01/usc-gould-law.png)](#) [![Housing First Minnesota](https://ce21.com/wp-content/uploads/2026/02/housing-first.png)](#) [![Missouri Association of Osteopathic Physicians & Surgeons](https://ce21.com/wp-content/uploads/2026/02/maops-logo.png)](#) [![State Bar of Arizona](https://ce21.com/wp-content/uploads/2026/01/state-bar-arizona.png)](#) [![Texas Nurses Association](https://ce21.com/wp-content/uploads/2025/10/TX-Nurses.jpg)](#) [![North Carolina Chiropractic Association](https://ce21.com/wp-content/uploads/2026/02/ncca.png)](#) [![State Bar of Georgia](https://ce21.com/wp-content/uploads/2026/01/state-bar-of-georgia.png)](#) [![Alma](https://ce21.com/wp-content/uploads/2026/02/alma.png)](#) [![University of Buffalo School of Social Work](https://ce21.com/wp-content/uploads/2026/02/uofb-social-logo.png)](#) [![American Railway Engineering and Mainteance-of-Way Association](https://ce21.com/wp-content/uploads/2026/02/arema.png)](#) [![State Bar of Wisconsin](https://ce21.com/wp-content/uploads/2026/01/state-bar-of-wisconsin.png)](#) [![The CME Center](https://ce21.com/wp-content/uploads/2026/01/cme-center.png)](#) [![Illinois Chiropractic Society](https://ce21.com/wp-content/uploads/2025/09/ILChiro.jpg)](#) [![Agent & Brokers Education Network](https://ce21.com/wp-content/uploads/2026/02/ABEN.png)](#) [![Nation Institute for Staff and Organizational Development](https://ce21.com/wp-content/uploads/2026/02/nisod-logo.png)](#) [![Louisville Bar Association](https://ce21.com/wp-content/uploads/2026/02/louisville-bar-logo.png)](#)  ### LMS & Learning CE21’s **Learning Management System** (LMS) delivers everything professional organizations need for continuing education and professional development. Our **LMS for professional organizations** includes course creation, SCORM compliance, automated CE tracking, certificate management, and seamless integration with your association management software [Explore LMS Features](https://ce21.com/learning/)  ### Events & Conferences CE21’s **built-in event management tools** handle in-person conferences, virtual webinars, and hybrid events without juggling separate systems. Our event management software connects directly to your LMS and member database, automatically tracking attendance, awarding CE credits, and syncing registration data in real-time. [Explore Event Solutions](https://ce21.com/events/)  ### AMS & Membership Unlike standalone AMS platforms, CE21’s **Membership Management** (AMS) shares a unified database with your learning management system. This means no data synchronization, no integration headaches, and complete visibility into member education, event attendance, and certification status all in one place. [Explore AMS Capabilities](https://ce21.com/membership/) ## Are You Tired of the "Spreadsheet Shuffle" We know the reality of your day. You are likely an Executive Director, Education Director, or Operations Manager who feels trapped by your current technology stack. You are probably dealing with: - - **The Support Roulette**: Between long wait times, vendor blame games, and constant support staff turnover, you never know who, if anyone, is actually going to help you. - **Fake Integrations**: Your AMS and LMS are supposed to talk to each other, but reports are never right and data gets lost in the void. - **Member Embarrassment**: Your members are complaining that your website feels outdated and clunky, especially on their phones. - **The Vacation Fear**: You are terrified to take time off because you are the only person who knows how to keep the systems running. You spend more time managing your member spreadsheets than actually helping your people. ![](https://ce21.com/wp-content/uploads/2026/02/AdobeStock_930564513-1-300x168.jpeg "A man gripping his hair in frustration at a desk overflowing with documents his laptop open to a daunting spreadsheet - CE21") ## **One Database. Three Powerhouses. Zero Zapier.** ### Ready to replace that shuffle with streamlined efficiency? [![](https://ce21.com/wp-content/uploads/2025/12/illinois-psychology-page.png "Website Powered by CE21 - CE21")](https://ce21.com/wp-content/uploads/2025/12/illinois-psychology-page.png) Powered by CE21. Click to Expand Image. Our unified platform eliminates the need for multiple systems by combining learning management, association management, events management, and continuing education in a single database designed for associations, universities, and certification bodies. There is no data synchronization lag and no need for expensive integration consultants. Oh, and we are obsessed with delivering amazing, prompt, accurate and helpful support to both your staff and members, which means **your team can run things confidently without you**, your data works for you instead of the other way around, and you can finally focus on your mission instead of managing systems. ## Why Our Clients Finally Took a Vacation ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)CE21 made our Online CLE process smooth and fast! They were quick to respond and very efficient when dealing with our requests for changes, questions, or general help. The OnBoarding process was very helpful – we couldn’t have asked for a better contact than Lisa. ![Jessica S. | Communications/Media Director profile picture](https://ce21.com/wp-content/uploads/2021/10/Jessica-Smith_2019-1.jpeg) Jessica S. | Communications/Media Director Dallas Bar Association ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)We've found this AMS system to be a truly valuable asset. A key factor in our decision to transition was the highly capable LMS, which integrates perfectly with the AMS. We've had the pleasure of working with [CE21], and their professionalism and support have been outstanding." ![Marlene C. | Member Liaison profile picture](https://ce21.com/wp-content/uploads/2025/12/marlene-ncchiro-120x120.png) Marlene C. | Member Liaison North Carolina Chiropractic Association ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)Partnering with CE21 is the best decision our company has made. They are an amazing partner to work with. With CE21 as our backbone we don’t have to focus on the technology because that’s their expertise. This allows us to work with associations and their members to produce the highest quality educational material available. ![Anne T. | Chief Operating Officer profile picture](https://ce21.com/wp-content/uploads/2021/12/1539710957104.jpeg) Anne T. | Chief Operating Officer Business Professionals Network (BPN) ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)I could not be more pleased with CE21. They have a wonderful LMS and the support team are second to none. ![Tom G. | Past Vice President, Events & Workforce Initiatives profile picture](https://ce21.com/wp-content/uploads/2025/01/1674144457315.jpg) Tom G. | Past Vice President, Events & Workforce Initiatives Housing First Minnesota ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)I find CE21 to be a great resource for adding content for online courses, live classrooms, and certification programs. It's very easy to upload video content and SCORM compliant courses. The system allows us to provide ongoing continuing education and certification programs for our members. I appreciate the many time-saving features, like automated renewals, notices, and notifications, which make managing our membership productive. ![Willis T. | President & CEO profile picture](https://ce21.com/wp-content/uploads/2025/01/Willis-Turner.jpg) Willis T. | President & CEO SMEI ## Drive Revenue & Boost Retention ![Digital globe network connecting diverse presentations via video feeds, illustrating CE21’s Sharing Marketplace](https://ce21.com/wp-content/uploads/2024/12/0PFXn8LtR2KISjVvUeHOIQ.webp "0PFXn8LtR2KISjVvUeHOIQ - CE21") ### Scale Your Catalog & Revenue Scale your catalog and your revenue. The **CE21 Content Sharing Marketplace** works both ways: Instantly populate your store with accredited courses from our network, or syndicate your own content to other organizations for effortless passive income. [Explore Content Marketplace](https://ce21.com/sharing-marketplace/) ![A professional using a laptop featuring a digital overlay with the word SUPPORT and service icons, illustrating CE21’s dedicated in-house customer support team.](https://ce21.com/wp-content/uploads/2025/12/AdobeStock_1545060124-scaled.jpeg "Person typing on laptop with support icons representing technical assistance and customer service - CE21") ### The Support You've Been Waiting For Unlike vendors who pass support to a third party, our expert **in-house support** delivers prompt, accurate help. This reliability shortens your vendor stack, builds member confidence, and ensures your team runs smoothly, significantly driving long-term member retention and value. [Explore In-House Support](https://ce21.com/user-support/) ![Close-up of hands using a smartphone with a city background, representing the mobile-responsive design and CE21 app for learning on the go.](https://ce21.com/wp-content/uploads/2025/01/AdobeStock_281210012-scaled.jpeg "Woman using mobile smart phone in the night light colorful backg - CE21") ### Engage Learners Everywhere Capture the modern learner. While competitors force your members to a laptop, CE21 keeps your LMS content in their pocket with the **CE21 Mobile App**, allowing offline viewing to drive higher completion rates and boost member retention. [App Store](https://apps.apple.com/us/app/ce21-mobile/id1162585300) | [Google Play](https://play.google.com/store/apps/details?id=com.ce21&hl=en_US) [Explore CE21 Mobile App](https://ce21.com/ce21-mobile-app/) ## Your Data, All in One Place. Finally. See what happens when your Learning Management System (LMS), Association Management Software (AMS) and Events Management share the same brain. A change in one place is a change everywhere, instantly. Let us show you what true automation looks like. [Request a Platform Tour](https://ce21.com/demo/) ## CE21 Blog | Innovation & Insights [![Why Private Ownership Matters in Association Tech: Building for Clients, Not Quarterly Buyouts](https://ce21.com/wp-content/uploads/2026/08/Privately-Owned-400x250.png)](https://ce21.com/2026/08/20/why-private-ownership-matters-association-tech/) ### [Why Private Ownership Matters in Association Tech: Building for Clients, Not Quarterly Buyouts](https://ce21.com/2026/08/20/why-private-ownership-matters-association-tech/) If you’ve managed association software over the last decade, you’ve likely experienced it firsthand: a platform you relied on daily gets acquired by a larger holding company. A few years later, that... [read more](https://ce21.com/2026/08/20/why-private-ownership-matters-association-tech/) --- ### [CE21 LMS](https://ce21.com/learning/) **Published:** January 12, 2024 **Author:** Rick Rutherford **Content:** # Learning Management System (LMS) ## Better Manage and Automate Continuing Education ![Dashboard view of the CE21 Learning Management System (LMS), showcasing a centralized platform to better manage and automate continuing education seminars and professional certification programs.](https://ce21.com/wp-content/uploads/2025/12/catalog-product-search.png "catalog-product-search - CE21") [Request a Demo](https://ce21.com/demo/) See a personalized walkthrough tailored to your specific workflow needs ## Stop wrestling with rigid LMS software. CE21 handles continuing education, professional credentialing, and live events while providing the flexibility and automation your team actually needs. ## What if your LMS actually worked the way you work? CE21 is built for professional organizations managing continuing education. Everything you need to deliver courses, verify attendance, generate certificates, and stay compliant lives in one place. - **Every format your members learn in** Live webcasts, online learning and eLearning courses, on-demand videos, webinars, SCORM-compliant courses, text-based continuing education, eBooks, in-person workshops, hybrid continuing education conferences. Live stream with built-in live chat, Q&A, polls, and forums that make learning interactive. - **Certification and compliance on autopilot** Automated certificate generation and distribution for continuing education credits (CME, CLE, CPE, CE). ACCME PARS reporting happens automatically. Multiple attendance verification methods. CE credit tracking across sessions and entire conferences. Members get their certificates before they leave the venue. ![Vector image of a happy professional professional representing happiness with CE21’s all-in-one LMS that supports SCORM-compliant courses, live webcasts, and automated certificate generation for CME, CLE, and CPE credits.](https://ce21.com/wp-content/uploads/2025/12/AdobeStock_1719482575-scaled.jpeg "Modern business character standing with geometric memphis style elements and vibrant colors - CE21") ![Illustration of a team celebrating CE21's easy-to-use LMS tools, including a native mobile app with offline course viewing and built-in eLearning content creation.](https://ce21.com/wp-content/uploads/2025/12/AdobeStock_215223137-scaled.jpeg "Happy people celebrating victory on a white background Vector illustration - CE21") ## Plus the tools that make it all easy - **Content creation without a production crew** CE21 Presenter, our built-in eLearning content creation tool, lets you upload videos, trim clips, add slides, and submit closed captions right in your browser. No expensive software. No technical expertise required. - **A mobile app that actually works offline** Members download courses and watch them on planes, in hospitals with spotty wifi, or anywhere else they need to learn. When they reconnect, everything syncs automatically. iOS and Android apps included at no extra cost. - **Support from people who actually use the platform** Call us and a real person answers. Not a script-reading outsourced support center. Our entire support team is in-house, they know the platform inside and out, and they help both your staff and your members. Included with your contract. ## Dedicated In-House Support When customers call, they are connected with real CE21 employees who actually use the platform. Say goodbye to 3rd party call centers and frustrating chatbots. [Discover Better Support](https://ce21.com/user-support/) ![Illustration of the dedicated in-house CE21 support team, featuring real employees who provide direct LMS technical assistance without the use of 3rd party call centers or chatbots.](https://ce21.com/wp-content/uploads/2025/12/AdobeStock_1189983346.png "AdobeStock_1189983346 - CE21") ![Graphic illustrating the comprehensive features of the CE21 Learning Management System (LMS), including SCORM-compliant content delivery, interactive tools like live chat and polls, and multiple attendance verification methods for professional education.](https://ce21.com/wp-content/uploads/2025/12/AdobeStock_692453559.png "AdobeStock_692453559 - CE21") ## **What’s included with CE21 Learning Management System (LMS)** - **Content delivery and management** Complete eLearning course catalog with customizable front-end • Live webcasts and video replays • On-demand seminars and webinars continuing education • SCORM-compliant online courses • Text-based CE and eBooks • Learning paths (Classrooms) • Virtual conferences • Physical product management (DVDs, CDs, books) • In-person live events • Live stream infrastructure & support - **Interactive learning tools** Live chat during programs • Facebook-style forums • Speaker Q&A functionality • Polls and surveys • QR codes for engagement - **Assessment and verification** Customizable quizzes with configurable pass rates • Required or optional evaluations • Multiple attendance verification methods (affidavits, participation codes, time tracking, polling questions) ## Tools that work as hard as you do - **Automated certification** Flexible certificate templates • Automated distribution when requirements are met • CEU, CME, and CLE compliance tracking • ACCME PARS automated reporting • Complete transcript management - **CE21 Presenter (content creation tool)** Browser-based video uploading and trimming • Slide integration • Alert creation • Live stream management • Closed captioning submission - **Professional mobile apps** iOS and Android apps included • Offline viewing and downloading • Cross-device sync • Access to all interactive features • Optional white-labeling with your organization’s branding ![Graphic of a laptop displaying a professional digital certificate with a gold seal, representing CE21’s automated certification distribution and compliance tracking for CEU, CME, and CLE credits.](https://ce21.com/wp-content/uploads/2025/12/AdobeStock_1825420051.png "AdobeStock_1825420051 - CE21") ![Illustration of an association manager using a visual dashboard to monitor smart reporting, analytics, and marketing trends within the customizable CE21 Learning Management System (LMS).](https://ce21.com/wp-content/uploads/2025/12/AdobeStock_1723981072-scaled.jpeg "A manager reviews reports and infographics in a flat illustration set against a white background - CE21") ## Manage, Market & Customize Your Association LMS - **Smart reporting and analytics** Over 50 customizable reports • Program completion data • User progress tracking • Shopping trends and sales analytics • Automated scheduled reports via email • Excel export • Dashboard with visual data presentation - **Built-in marketing tools** Flexible discount creation for products, categories, and member types • Early bird pricing and promotional codes • Product bundling at set prices • User-customizable bundles with graduated savings • Member-specific pricing options • Automated reminder emails • Reward points program for repeat purchases - **Customization and branding** Fully customizable catalog appearance • Widget-based design (product displays, calendars, text blocks) • CSS customization for advanced refinement • Custom certificate templates • Language customization for all site messages ## Events Turn learning into live experiences. Our integrated event management tools host classrooms, virtual conferences, and in-person continuing education sessions alongside your online courses. [Explore Event Solutions](https://ce21.com/events/) ## AMS Need more than learning delivery? Utilize our native Association Management Software (AMS) to unify member management, event registration, and continuing education in one database. [Explore AMS Capabilities](https://ce21.com/membership/) ## Solutions Unlock the full power of CE21. Our comprehensive features guide shows how to manage your entire education business in one integrated system. [Access Features Guide](https://docs.google.com/document/d/1qex4zZVaTl-R2x25n_1RtDvgICjRjK2QJtRyAnEDxpw/edit?usp=sharing) ## Organizations using CE21 Professional organizations across industries trust CE21’s learning management system for their continuing education programs:  ### Healthcare & Legal (High-Stakes Compliance) - State & County Bars: Managing CLE requirements. - Medical & Nursing: Handling CME compliance and board certification. - Allied Health: Running complex accreditation programs.  ### Finance, Insurance, Real Estate & Trade - Finance & CPAs: Tracking CPE credits. - Insurance & Real Estate: Streamlining licensure renewal & designations. - Trade Groups: Monetizing content libraries.  ### Education & Management - AMCs: Overseeing education portfolios for multiple clients. - Universities: Delivering professional development & executive ed. - Academic Institutions: Managing external certificate programs.  ### Trusted by Organizations of All Sizes - Scalable: Serving 500 to 50,000+ members. - Reliable: Robust platform with exceptional service. - Proven: Delivering a superior member experience. ![Abstract city graphic representing professional organizations in healthcare, legal, finance, and education that trust the CE21 LMS for high-stakes compliance.](https://ce21.com/wp-content/uploads/2025/12/AdobeStock_1557936828.jpeg "Corporate Memphis style illustration showing a diverse team analyzing data on a digital dashboard with brightly colored geometric shapes modern flat design concept - CE21") ## Partner with a Platform Built for Your Success Join the organizations that trust CE21 to power their education strategies. Schedule a discussion to explore how our all-in-one LMS combines innovative technology with a responsive support team dedicated to helping you thrive. [Let's Chat](https://ce21.com/demo/) ## Frequently Asked Questions ##### How does the CE21 platform centralize our membership data and event registrations? CE21 uses a single, unified database to house all member engagement and registration history in one location. This centralization allows your team to view comprehensive member profiles without needing to toggle between different software programs. ##### Who owns CE21, and how are platform updates decided? CE21 is an independently, privately owned company. Unlike platforms owned by private equity firms or corporate conglomerates, our product roadmap is driven entirely by client feedback and user requests—not quarterly investor targets. [**Read our perspective on why private ownership matters in association tech →**](https://ce21.com/2026/08/20/why-private-ownership-matters-association-tech/) ##### How does CE21 reduce the risk of data errors between our LMS and membership database? Because the LMS and membership modules share the same core system, data flows automatically between them without manual entry. This eliminates the common transcription errors found in disconnected systems and keeps your member records accurate. ##### Does the CE21 LMS allow us to offer different course pricing for members and non-members? Yes, the CE21 platform includes flexible pricing rules that automatically apply member-only rates at checkout. This serves as a powerful incentive for non-members to join your association while ensuring your current members feel rewarded for their loyalty. ##### How does the CE21 Mobile App support members who need to learn on the go? Our included mobile app allows members to stream and download courses for offline viewing, ensuring they can earn credits even when they lack a reliable internet connection. ##### What tools does CE21 provide to create high-quality video content without a production crew? The CE21 Presenter tool allows your staff to upload, trim, and encode video while managing live streams and synced slides directly within the platform. By including built-in editing and closed captioning features, CE21 removes the requirement for expensive third-party production services or specialized technical skills. ##### How can our association increase non-dues revenue using the CE21 Marketplace? CE21 Marketplace creates immediate income streams by allowing you to sell your courses to a wider audience or pull in accredited partner content. This expansion of your catalog provides more value to your members while diversifying your organization’s revenue sources. ##### Is it possible to manage our learning, membership, and event data within the CE21 ecosystem? CE21 provides an all-in-one environment where your staff uses a single login to manage every aspect of your association’s workflow. This integrated approach ensures that a change in a member’s status is reflected across your learning and event modules instantly. ##### How does the CE21 platform support our long-term growth as our course catalog expands? The CE21 infrastructure is designed to scale alongside your organization, supporting an unlimited number of learners and thousands of hours of content. Our cloud-based architecture ensures that your site remains fast and reliable regardless of how large your audience grows. ##### What kind of support can our staff expect when transitioning to the CE21 LMS? Your team receives dedicated, in-house guidance from our experts who act as an extension of your staff throughout the entire implementation process. We handle the technical complexities of the transition so your team can remain focused on serving your members. ##### Can we customize the CE21 course catalog to match our association’s specific branding? During onboarding, our designers configure your catalog to mirror the look and feel of your existing website. Following setup, you maintain full control over your visual identity through widget-based design tools and custom CSS options. This ensures that every member interaction feels like a natural extension of your association’s primary brand. ## Ask a Question Not ready for a demo quite yet or have a quick question? No problem. Fill out the form below, and a product expert will be in touch. Please enable JavaScript in your browser to complete this form. Name \*First Last Group/Association Email \* Message \* Send![Loading](https://ce21.com/wp-content/plugins/wpforms/assets/images/submit-spin.svg) CE21 Platform Capabilities & Features Guide CE21 is a comprehensive all-in-one Learning Management System (LMS) and Association Management Software (AMS) built specifically for professional organizations. This guide provides an expanded look at our platform's capabilities. Please enable JavaScript in your browser to complete this form. Name \*First Last Email \* Send Me the Guide![Loading](https://ce21.com/wp-content/plugins/wpforms/assets/images/submit-spin.svg) --- ### [Why CE21](https://ce21.com/why-ce21/) **Published:** October 28, 2025 **Author:** Reid Stillings **Content:** The CE21 Difference # Achieve **True Operational Efficiency** Manage all education, events, and membership data from one system. Finally eliminate the expense, complexity, and risk of a multi-vendor stack. [SCHEDULE MY DEMO](https://ce21.com/demo/) ## Your Data, All in One Place. Finally. Many associations are duct-taping together three (or more) systems: - - An LMS for courses - An AMS for memberships - A third tool for events And then praying the integrations hold. CE21 is different. Your LMS, AMS, and event platform **share the same brain.** A member updates their email? It updates everywhere, instantly. Someone registers for an event? Their transcript is automatically updated. You pull a report? It includes data without you having to merge spreadsheets. No more Zapier. No more integration consultants. No more “wait, which system has the right data?” ![A diagram shows three interconnected modules forming a star-like shape. The top-left module, colored dark blue, is labeled "LEARNING MANAGEMENT SYSTEM." The top-right module, colored light blue, is labeled "EVENTS PLATFORM." The bottom module, colored green, is labeled "ASSOCIATION MANAGEMENT SYSTEM." Dotted lines connect each label to its respective module.](https://ce21.com/wp-content/uploads/2026/04/ce21-3-chevron-management.png "ce21-3-chevron-management - CE21") ![](https://ce21.com/wp-content/uploads/2025/10/AdobeStock_1722634693-scaled.jpeg "An open book with glowing digital roots and circuit-like branches spreading out symbolizing knowledge growth and tech learning - CE21") ## We Know Your World We’re not trying to be everything to everyone. We’re not selling to Fortune 500 companies and treating associations as an afterthought. We understand: - - The complexities of compliance and mandatory CEU/CLE/CME tracking. - The constant pressure to streamline renewals and grow non-dues revenue. - The logistics and chaos of running a successful annual conference. - Wasting staff time on manual data entry between multiple systems. - The universal pressure to “do more with less” and manage staff/budget constraints. Because we work extensively with associations, we’ve built solutions for problems other vendors don’t even know exist. As an independently owned partner, our growth is driven by client feedback, not private equity buyouts. **[Read why independent ownership matters in association tech →](https://ce21.com/2026/08/20/why-private-ownership-matters-association-tech/)** ## Stop Integrating. Start Operating. When evaluating platforms, the differences that matter most don’t show up in a feature list. They show up in your staff’s daily workload. Here is how CE21 compares to the legacy systems most associations are still running. Key Capability Legacy “Integrated” Systems CE21 Unified Platform Data Architecture Fragmented AMS, LMS, and event databases require 15–60 min sync delays and constant reconciliation. One database. Member updates, event registrations, and certificates reflect everywhere instantly — zero sync lag. Member Experience Multiple logins or fragile SSO bridges that break; members complain the experience feels outdated. Native SSO with one account for courses, renewals, events, and certifications — including a mobile app at no extra cost. Reporting & Analytics Manual spreadsheet merging before board meetings; transaction data lags across systems. Unified dashboard — education, events, and membership financials in one reporting area, ready for any board meeting. Support & Accountability Multi-vendor finger-pointing when something breaks; third-party call centers with high turnover. 100% in-house CE21 support team — one accountable partner, real people who know your platform. Staff Independence Only one person understands how the systems connect; taking a vacation creates operational risk. Admin-controlled platform — staff update catalogs, layouts, and programs without submitting tickets or calling IT. Compliance & Credit Tracking One-size-fits-all credit tracking; staff manually reconcile certificates and chase state-specific CLE, CME, and CEU completions after the fact. Flexible multi-credit system: configure CLE, CME, CEU, or any custom credit type per program. ## Our Migration Process: Low Risk, High Confidence Moving platforms is expensive and high-risk. Our guarantee isn’t just technology; it’s an operational promise: low-friction migration and no vendor finger-pointing. We protect your staff’s time and your investment.  ### Protecting the Investment **Strategic Partnership for Guaranteed Success** We are more than a vendor; we are your accountable partner. Our team works with yours through implementation and beyond to align the platform with your goals. Our priority is lasting success through full adoption and measurable ROI.  ### In-House Support **Real People Who Know Your Business** When you call , you are connected with CE21 employees who actually use the platform. Say goodbye to 3rd party call centers and frustrating chatbots. You get a real person who can solve your problem, or escalate it to someone who can.  ### Shaped by Associations **Built by Your Peers: A Continuous Investment** Our product roadmap is shaped by our clients, ensuring the platform remains a secure, long-term investment that evolves to solve the specific needs of professional organizations.  ### Reducing Operational Friction **Zero-Friction Operations: Own Your Platform** Stop submitting tickets for simple fixes. CE21 lets your admins instantly update program viewer tabs, catalogs, and layouts, saving days of waiting and reducing support costs. ## Everything You Need, All in One Place ### Advance Learning CE21 Learning Management System (LMS) is the core engine of your revenue growth. Beyond simplifying program management, our LMS provides the specialized tools to guarantee CE/CLE/CME compliance and seamlessly connect education transactions to membership records. This integrated approach ensures your learning programs are not just delivering education, but are operating as your most reliable and scalable profit center. [Learn More](https://ce21.com/learning/) ![](https://ce21.com/wp-content/uploads/2025/10/AdobeStock_91022675.jpeg "AdobeStock_91022675 - CE21") ![](https://ce21.com/wp-content/uploads/2025/10/AdobeStock_613470124.jpeg "AdobeStock_613470124 - CE21") ### Streamline Events CE21 Events is the built-in solution for managing all in-person, virtual, and hybrid gatherings. Because Events shares the same data as your LMS and AMS, you eliminate integration failures during your most chaotic and stressful periods (like the Annual Conference). The platform provides the management tools and flexibility needed to deliver smooth experiences while ensuring every registration and session instantly enriches the member’s profile. [Learn More](https://ce21.com/events/) ### Grow Membership CE21 Association Management Software (AMS) simplifies managing members, organizations, and chapters. Since it operates on a single, unified database with all learning and event activity, you can automate your revenue collection, simplify fundraising, and provide the essential tools to drive hyper-personalized engagement. This unified view is the key to building lasting member loyalty and significantly increasing your renewal rates. [Learn More](https://ce21.com/membership/) ![](https://ce21.com/wp-content/uploads/2025/10/AdobeStock_616601496.jpeg "AdobeStock_616601496 - CE21") ## See the All-in-One Difference. Connect with a product expert who can solve your organization’s specific challenges by demonstrating the right capabilities. [Schedule My Demo](https://www.ce21.com/demo) ## CE21 FAQs ##### What is the difference between a "Unified" platform and an "Integrated" system? Traditional “Integrated” systems duct-tape separate LMS and AMS databases together, often resulting in 15–60 minute sync delays and broken “SSO bridges.” CE21 is a Unified Platform, meaning your LMS, AMS, and Event data **share the same database**. A member update in one area reflects everywhere instantly with zero sync lag. ##### Can CE21 replace our current AMS and LMS entirely? Yes. CE21 is designed to eliminate the expense and complexity of a multi-vendor stack by providing a single “brain” for your memberships, accredited education, and hybrid events. This unified approach removes the need for expensive integration consultants and third-party tools like Zapier. ##### How does CE21 handle complex CEU and CME compliance? Compliance is at our core. Unlike generic platforms, CE21 automates state-specific credit tracking for CLE, CME, and custom CEU requirements. Certificates are generated automatically upon course completion and instantly enriched in the member’s central profile. ##### What kind of technical support can our staff and members expect? We eliminate “Support Roulette” by providing a 100% in-house support team. You will never deal with third-party call centers or vendor “finger-pointing.” You get real CE21 employees who know the platform and your business, ensuring your staff can run operations confidently even when leadership is away. ##### Does the platform support hybrid and virtual events natively? Absolutely. event management tools are built-in, not an add-on. Whether you are hosting an in-person annual conference or a virtual webinar, the registration data, attendance tracking, and session credits flow instantly into your unified database without any manual data entry or “spreadsheet shuffling.” ##### Is there a mobile app included for member engagement? Yes. The CE21 Mobile App is included at no extra cost. It allows your members to access courses offline, interact in real-time, and manage their certifications from their pocket, which significantly drives higher completion rates and long-term member retention. --- ### [CE21 AMS](https://ce21.com/membership/) **Published:** December 19, 2024 **Author:** reid@ce21.com **Content:** # Association Management Software (AMS) ## Membership Management That Actually Makes Your Life Easier ![Screenshot of the CE21 Association Management Software (AMS) dashboard showing membership management features, member portal access, and integrated CE course tracking.](https://ce21.com/wp-content/uploads/2026/01/membership.png "membership - CE21") [Request a Demo](https://ce21.com/demo/) The CE21 AMS handles everything from automated renewals to chapter management, **built on the same platform as your learning programs** so your data actually works together. ## Modernize your association management software. From automated dues collection to member engagement tools, discover why professional associations rely on CE21 to keep members happy and staff sane. ## What if membership management didn’t feel like herding cats? CE21 is built for professional organizations managing complex membership structures. Everything you need to onboard members, collect dues, track engagement, and grow your community lives in one place. - **Membership types that match your reality** Individual, corporate, and tiered memberships with automatic transitions. Chapter and section management. Committee assignments. Subscription packages. Student-to-professional upgrades that happen automatically when they hit the date you set. - **Dues collection on autopilot** Set it once, collect forever. Monthly, quarterly, or annual billing with automatic renewals. Credit card and ACH vaulting so expired cards update automatically. Members get friendly reminder emails before their card is charged. Payment failures? The system handles them with automated retry logic and notification sequences. ![A diverse team of professionals lifting a large infinity loop with arrows, symbolizing CE21’s streamlined membership management and automated dues collection within a unified association management system (AMS).](https://ce21.com/wp-content/uploads/2025/12/ams-infinity.png "ams-infinity - CE21") ![A graphic showing a hand pointing toward digital icons of a member directory map and a segmented community pie chart, illustrating CE21's association management software (AMS) features for member engagement, searchable directories, and automated smart lists.](https://ce21.com/wp-content/uploads/2025/12/ams-finger-point-directory.png "ams-finger-point-directory - CE21") ## Advanced Association Management Features That Drive Member Engagement - **Member directories that don’t look like 1995** Searchable, filterable directories for individuals and companies. Make them public or keep them private. Members find each other instantly. Sponsors get visibility. Your legislative district tool automatically matches members to their representatives using their address and updates itself when districts change. - **Community forums that actually get used** Facebook-style forums where members can ask questions, share wins, and build relationships. Create automated groups based on member criteria. Watch conversations happen in a feed that aggregates across all your groups. - **Smart Lists that do the work for you** Build a list once, it updates forever. “All members in Texas who haven’t renewed” or “Everyone who attended last year’s conference but hasn’t registered this year.” Export for reports. Use for targeted emails. Stop manually updating spreadsheets. - **Member Hours that run on autopilot** Give members a digital bank of learning credits. Automatically allocate annual hours based on membership tiers for instant redemption at checkout. Unused hours roll over to boost retention, completely eliminating manual admin work. [Explore Member Hours](https://ce21.com/2026/07/15/member-hours-program/). ## Personalized Support You Can Count On We believe the best support comes from a direct connection. Our **dedicated in-house team** functions as an extension of your staff, offering knowledgeable guidance without the barriers of automated scripts. You get personal, friendly assistance from professionals who are invested in your success. [Discover Better Support](https://ce21.com/user-support/) ![CE21's dedicated in-house support team member providing personalized assistance for Association Management Software (AMS) and Learning Management Systems (LMS).](https://ce21.com/wp-content/uploads/2024/12/AdobeStock_345326578.jpeg "AdobeStock_345326578 - CE21") ![An illustration of a hand managing a digital member profile with "VIP membership" and "Bonus" icons on a laptop, symbolizing CE21's modern association management software (AMS) for streamlined member management, automated dues collection, and donation tracking.](https://ce21.com/wp-content/uploads/2025/12/ams-membership-tiered.png "ams-membership-tiered - CE21") ## Everything you need to run a modern membership organization - **Complete Membership Management & AMS Core** Individual and corporate membership tracking • Tiered membership levels with auto-transitions • Chapter and section management • Committee assignments • Subscription packages • Student memberships with graduation date transitions • Member and company directories (public or private) • Legislative district matching with automatic redistricting updates - **Automated Dues & Revenue Management** Recurring dues automation (monthly, quarterly, annual) • Credit card and ACH vaulting • Automatic payment retries • Renewal reminder sequences • Invoice generation • Grace period management • Member type transitions based on dates or criteria • Payment failure handling - **Fundraising and donations** Built-in donation system • Separate tracking for different revenue types (501c3 vs 501c4) • Recurring donation campaigns • Visual progress tracking toward goals • Donor recognition tools • Gift acknowledgment automation ## Features that let you focus on strategy, not spreadsheets - **Engagement that scales** Community forums with aggregated community feed across multiple groups • Group functionality for organizing by interest, geography, or criteria • Forum feed aggregating activity across all groups • Automated group assignment based on member attributes • Discussion moderation tools - **Smart data tools** Query builder for creating custom member segments • Living lists that update automatically as members meet criteria • Export capabilities for external reporting • Integration with email marketing • Dashboard showing engagement metrics • Member journey tracking - **WordPress integration included** Native WordPress plugin (not a bolt-on) • Import your existing site or start fresh • Single login across your website and member portal • Custom branding throughout • Seamless catalog integration • No iframes or awkward redirects ![A digital illustration of two professionals collaborating in front of a large tablet interface with chat and profile icons, symbolizing CE21’s member management features, community engagement forums, and automated data tools within an integrated AMS and WordPress platform.](https://ce21.com/wp-content/uploads/2025/12/ams-photoshopped-scaled.png "ams-photoshopped - CE21") ![A digital graphic of a computer monitor displaying analytics charts alongside a lightbulb gear icon, representing CE21’s advanced reporting and revenue forecasting tools for association management software (AMS) and learning management systems (LMS).](https://ce21.com/wp-content/uploads/2025/12/ams-data-decisions.png "ams-data-decisions - CE21") ## Data and decisions that actually make sense - **Reporting that actually helps** Over 50 customizable reports • Membership growth and retention analytics • Revenue forecasting • Engagement scoring across all touchpoints • Automated scheduled reports via email • Excel export • Visual dashboards showing what matters • Combine membership data with education and event data instantly (because it’s all the same database) - **Marketing tools that convert** Flexible discount creation for products, categories, and member types • Early bird pricing for renewals • Promotional codes for recruitment campaigns • Member-specific pricing automatically applied • Automated renewal reminder sequences • Reward points program for member loyalty - **Customization without developers** Customizable member portal appearance • CSS customization for brand alignment • Language customization for all messages • Configurable member profile fields • Custom forms and applications • Build it yourself or let our team handle it ## LMS The core of the CE21 platform. Deliver courses, track progress, and manage certifications in a system built to scale with your organization. [Explore LMS Features](https://ce21.com/learning/) ## Events Run events that connect directly to members, registrations, and learning records. No disconnected tools, no manual sync. [Explore Event Solutions](https://ce21.com/events/) ## Solutions Unlock the full power of CE21. Our comprehensive features guide shows how to manage your entire education business in one integrated system. [Access Features Guide](https://docs.google.com/document/d/1qex4zZVaTl-R2x25n_1RtDvgICjRjK2QJtRyAnEDxpw/edit?usp=sharing) ## Extend Your Capabilities ### **Email Marketing** Stop paying for separate email tools that don’t know who your members are. CE21’s email marketing works directly with your membership data to eliminate importing lists, syncing contacts, and using outdated information. Build campaigns using the same Smart Lists that power your reports. Send targeted emails to “members who joined in the last 90 days” or “attendees from last year’s conference who haven’t registered yet.” Our drag-and-drop builder makes professional emails easy, and detailed reporting shows exactly who opened, clicked, and converted. The best part? When a member updates their email address in your system, your email lists update automatically. No more bounces from outdated contacts. [Explore Email Marketing](https://ce21.com/email-marketing/) ![A laptop displaying CE21’s integrated email marketing tools for association management software (AMS) and LMS, featuring digital envelope icons representing automated member communication and smart list targeting.](https://ce21.com/wp-content/uploads/2024/12/AdobeStock_298810361.jpeg "AdobeStock_298810361 - CE21") ![A hand holding a newspaper's business classifieds section, representing the CE21 classified ads module for generating non-dues revenue within an association management system (AMS) and member directory.](https://ce21.com/wp-content/uploads/2025/12/classified-ads.jpeg "Classified Ad - CE21") ### Classified Ads Turn your member directory into a revenue stream. CE21’s Classified Ads module lets members post job openings, services, or products directly through your platform, with your staff reviewing and approving everything before it goes live. Members can edit their own ads (which triggers re-approval), mark items as sold when they’re done, and search by category to find what they need. You set member discount pricing, choose how ads display on your site, and watch non-dues revenue grow. It’s networking and revenue generation built into the platform you’re already using. [Explore Classified Ads](https://ce21.com/classified-ads/) ### WordPress Website Management Your association deserves a professional website without the technical headaches. We handle design, hosting, and maintenance so everything lives under one roof. This allows you to focus on serving members instead of managing technology. Whether you need a brand-new WordPress site or want to integrate what you already have, we manage the process. Import your existing site or start fresh with a custom-branded design that connects seamlessly to your member data. Once you are live, we host everything on our secure cloud platform to eliminate worries about server updates, security patches, or downtime. **Custom WordPress solutions built for your success:** - Fresh start builds for organizations ready to modernize their entire web presence - Plugin integration for organizations who love their current WordPress site and just want unified data - Tailored features and custom development when you need something specific without managing freelancers One login for members across your entire site. One phone number when you need help. One less thing keeping you up at night. ![A smartphone and laptop displaying the WordPress logo, representing CE21's managed website solutions for associations that integrate member data with custom-branded, mobile-responsive LMS and AMS platforms.](https://ce21.com/wp-content/uploads/2025/12/wordpress.jpeg "WordPress logo mobile app on screen smartphone iPhone with Macbook closeup WordPress - open source site content management system Moscow Russia - June 22 2021 - CE21") ## Partner with a Platform Built for Your Success Join the organizations that trust CE21 to power their membership operations. Book a demo to explore how our AMS combines powerful automation with a responsive support team dedicated to helping you thrive. [Request a Demo](https://ce21.com/demo/) ## Frequently Asked Questions ##### What is an Association Management System (AMS) An Association Management System (AMS) is specialized software designed to help professional associations, trade groups, and membership organizations manage their members, automate dues collection, track engagement, and streamline operations. CE21’s AMS combines membership management, learning management, and event management in one unified platform, eliminating the need for multiple disconnected systems. ##### How does the CE21 AMS module centralize our association’s member data? The CE21 AMS module houses member profiles, certificates, and transaction history in one database. This ensures that your staff always has access to the most current information in a single location, which removes the need to manually reconcile records across multiple disconnected platforms. ##### Can we automate the membership renewal process within the CE21 platform? Yes, CE21 allows you to set up automated renewal notices and recurring billing cycles to ensure consistent revenue. Members can easily update their payment information and renew their status through their personal portal, which removes the need for manual administrative outreach by your staff. ##### How does a unified LMS and AMS improve the experience for our members? A unified system provides your members with a single login to access their courses, event registrations, and membership details. This cohesive approach removes the frustration of managing multiple passwords and ensures that their learning progress and membership status are always reflected accurately in real time. ##### Does the CE21 AMS support different membership tiers and custom pricing? The platform is designed to handle complex membership structures with various tiers, dues, and eligibility requirements. You can easily configure custom pricing and benefits for each group, ensuring that every member receives the specific value and access levels associated with their chosen tier. ##### How does CE21's AMS compare to other association management software? Unlike standalone AMS platforms, CE21 integrates membership management directly with learning (LMS) and events management on a single database. This means member data, course completions, event registrations, and dues payments all live in one place, eliminating the need to sync between systems or deal with data discrepancies. ##### What features should I look for in membership management software? Key features for robust membership management include automated dues processing, tiered membership levels with automatic transitions, member directories, committee management, recurring billing, payment failure handling, and comprehensive reporting. CE21’s AMS includes all of these features plus unique capabilities like legislative district matching and integration with learning and event management. ##### How can we track and manage professional certifications through the CE21 AMS? CE21 AMS module works in tandem with our LMS to automatically track earned credits against specific certification requirements. Members can view their progress through a live transcript, while your staff can generate compliance reports to ensure everyone remains up to date with their professional standards. ##### Is it possible to generate custom reports on member engagement and demographics? CE21 provides robust reporting tools that allow you to filter and analyze member data based on participation, spending, and demographic information. These insights help your leadership team make data-driven decisions to improve member retention and target your marketing efforts more effectively. ##### How does the CE21 platform handle secure payment processing for membership dues? Our platform utilizes secure, PCI-compliant payment gateways to handle all financial transactions and membership dues. By utilizing encrypted credit card vaulting, we ensure that your members’ sensitive financial information remains protected. ##### What level of customization is available for the CE21 member portal? The member portal can be fully customized to match your association’s unique branding and navigation preferences. Using our widget-based tools, you can highlight specific news, upcoming events, or featured courses to ensure the portal serves as a valuable daily resource for your members. ## Ask a Question Not ready for a demo quite yet or have a quick question? No problem. Fill out the form below, and a product expert will be in touch. Please enable JavaScript in your browser to complete this form. Name \*First Last Group/Association Email \* Message \* Send![Loading](https://ce21.com/wp-content/plugins/wpforms/assets/images/submit-spin.svg) CE21 Platform Capabilities & Features Guide CE21 is a comprehensive all-in-one Learning Management System (LMS) and Association Management Software (AMS) built specifically for professional organizations. This guide provides an expanded look at our platform's capabilities. Please enable JavaScript in your browser to complete this form. Name \*First Last Email \* Send Me the Guide![Loading](https://ce21.com/wp-content/plugins/wpforms/assets/images/submit-spin.svg) --- ### [CE21 Events](https://ce21.com/events/) **Published:** February 26, 2024 **Author:** Reid Stillings **Content:** # Event Management ## Experience Total Event Management from the First Click to the Final Certificate [![A person's hand holding a black wireless microphone with a red band, pointed toward a blurred audience in a professional conference setting](https://ce21.com/wp-content/uploads/2025/01/AdobeStock_433289872-scaled.jpeg "lecturer holding microphone near blurred audience during seminar, banner - CE21")](https://ce21.com/wp-content/uploads/2025/01/AdobeStock_433289872-scaled.jpeg "A person's hand holding a black wireless microphone with a red band, pointed toward a blurred audience in a professional conference setting") [Request a Demo](https://ce21.com/demo/) See a personalized walkthrough tailored to your specific workflow needs ## CE21 Events (included with our LMS) handles in-person, virtual, and hybrid events with built-in tools for registration, badging, attendance tracking, and beautiful virtual conference portals – all sharing the same database as your education and membership data. ## What if events just worked? CE21’s event management tools are built right into your LMS. No separate login. No data syncing. No integration headaches. Everything you need for in-person, virtual, and hybrid events in one place. - **In-person events that run themselves** Create detailed agendas with multiple tracks. Sell add-on tickets for golf tournaments or special sessions. Print badges using Avery templates. Scan QR codes for instant check-in and attendance tracking. Credits calculate automatically based on which sessions attendees joined. Certificates go out before people leave the venue. - **Virtual conferences that look professional** Fully customizable, mobile-responsive conference portals branded to your organization. Speaker bios and session information all in one place. Virtual exhibitor booths with visit tracking. Interactive features like live chat, Q&A, and polls. Stream up to 1080p with built-in monitoring tools that show you uptime, quality, and audio levels in real-time. ![A top-down view of a desk where two people are taking notes around a central 'Event Management' mind map. Arrows point from the center to key categories: Finance, Marketing, Scheduling, Security, Location, Creativity, Logistics, and Target.](https://ce21.com/wp-content/uploads/2025/12/event-management.jpeg "Event management Concept The meeting at the white office table - CE21") ![Flat vector illustration of a woman sitting on a stack of giant books using a laptop, while a man appears on a large computer screen next to her holding a document. Light blue abstract icons of a globe, Wi-Fi, and paper clips float in the background.](https://ce21.com/wp-content/uploads/2025/12/AdobeStock_358055677-scaled.jpeg "Female student listening webinar online flat vector illustration Cartoon people at training video conference or lecture Computer study and education concept - CE21") ## Technology that handles the heavy lifting - **Live streaming infrastructure included** Stream directly through CE21 with monitoring tools that give you real-time feedback on quality and performance. Add looping slideshows with promotional content during lead-in and breaks. Manage everything from the same platform where your content and member data already live. - **Exhibitor and sponsor tools that impress** Manage booth assignments and vendor information in one place. Virtual exhibitors get professional-looking booths with analytics showing exactly how many people visited and what they clicked. Sponsors get real data about their ROI instead of vague promises. ## And insights that are actually ready when you need them - **Attendance tracking that happens automatically** QR codes on badges link directly to attendee profiles. Staff scan codes at sessions with the Live Event Portal. Attendance data updates instantly. No paper lists. No manual entry. No wondering who showed up where. - **Reports in minutes, not weeks** Comprehensive conference analytics available immediately. Visitor data, page views, session attendance, virtual booth visits. Everything exports to Excel. Visual dashboards your board will actually understand. ![A flat vector illustration of a person standing next to a large, 3D isometric donut chart. The chart is divided into three segments: a large light purple section, a medium dark blue section, and a small highlighted orange section.](https://ce21.com/wp-content/uploads/2025/12/technology-insights.png "technology-insights - CE21") ## Turn Your Events Into Lasting Revenue Streams See how our all-in-one platform turns your live, virtual, and hybrid events into a permanent, revenue-driving educational asset library. [Let's Chat](https://ce21.com/demo/) ![Flat vector illustration of a woman wearing a headset and taking notes in a notebook while watching a video lesson on a laptop. The screen shows a male instructor gesturing next to a speech bubble. Stylized icons for a lightbulb, globe, gear, email, and Wi-Fi float in the background.](https://ce21.com/wp-content/uploads/2025/12/AdobeStock_1527093359-scaled.jpeg "Online learning concept Student watching webinar on laptop computer Woman with headphones taking notes during virtual class with teacher E-learning and distance education vector - CE21") ## **What’s included with CE21 Events** - **Event types supported** Single-day and multi-day conferences • Single track and multiple tracks •In-person events • Virtual conferences (fully online with prerecorded or live content) • Hybrid events allowing for live streaming the in-person event. - **Registration and ticketing** Event registration through your catalog • Detailed agenda creation • Add-on event tickets (workshops, dinners, golf) • Agenda-based credit calculation • Group registration for teams • Sponsorship sales via catalog - **Badging and attendance** Printable badge creation using Avery templates • QR code generation • Live Event Portal for scanning • Automatic attendance tracking linked to profiles • Check-in and check-out automation • Session-level attendance verification ## Professional conference experiences at any scale - **Virtual conference capabilities** Customizable branded conference portals • Beautiful mobile-responsive templates • Unlimited customization (colors, pages, branding) • Speaker biographies and session details • Virtual exhibitor booths with visit tracking • Interactive features (forums, Q&A, polls, live chat) • Conference Preview Viewer for external stakeholders - **Live streaming infrastructure** Stream up to 1080p directly through CE21 • Real-time monitoring with uptime and quality feedback • Audio level monitoring • Looping slideshows for breaks and promotional content • Live stream technical support included - **Webinar integrations** Direct launch from user accounts • Zoom, GoToMeeting, and GoToWebinar integration • Seamless registration to webinar attendance flow ![Screenshot demonstrating the CE21 virtual event platform interface, showing a schedule of past conference sessions and an interactive forum page for a technology showcase.](https://ce21.com/wp-content/uploads/2023/05/Screen-Shot-2023-05-17-at-10.55.01-AM-01.png "Screen Shot 2023-05-17 at 10.55.01 AM-01 - CE21") ![An illustration representing business intelligence and data reporting, showing various data visualizations including bar, pie, and donut charts on a laptop interface.](https://ce21.com/wp-content/uploads/2026/01/events-insights.png "events-insights - CE21") ## Manage exhibitors and measure success - **Exhibitor management** Booth and vendor space assignment • Exhibitor engagement tools • Virtual booth setup and customization • Visit tracking and analytics • Sponsor ROI reporting - **Analytics and reporting** Comprehensive conference analytics • Session attendance data • Visitor metrics and page views • Virtual booth visit tracking • Graphical format presentations • Excel export capability ## Prefer a hands-off approach? Not every organization has the resources to manage conference technology in-house. CE21 also offers full-service event production where our team handles all technical details from start to finish – no platform contract required. [Learn About CE21 Managed Event Services](https://ce21.com/managed-event-services/) [![A close-up image symbolizing high customer satisfaction and positive user experience, featuring a digital feedback scale with a highlighted five-star rating.](https://ce21.com/wp-content/uploads/2025/12/client-success-scaled.jpeg "User give rating to service experience on online application for - CE21")](https://ce21.com/live-event-portal/) ## Frequently Asked Questions ##### Can we use CE21 Events without the full platform? Yes, you can use CE21 Events even if not under contract. CE21 Events is available as a fully managed standalone service with event-based pricing. You can use our concierge-level technology services even if you haven’t switched your LMS or AMS to CE21. ##### How does the QR code attendance tracking work? Badges include QR codes linked to each attendee’s profile. Staff use the Live Event Portal on tablets or phones to scan codes at sessions. Attendance data updates instantly and feeds directly into credit calculations. ##### How quickly can we get post-event reports? Immediately. All analytics are available as soon as your event ends. Attendance data, session popularity, virtual booth visits, engagement metrics. Export everything to Excel or view visual dashboards in the platform. ##### Is there a limit to how many staff members can manage the backend? No. CE21 provides unlimited administrator accounts at no additional cost. You can grant access to your entire team, volunteers, or board members without worrying about per-user licensing fees. ##### What if our conference has multiple tracks and complex CE requirements? CE21 handles multi-track conferences with session-level attendance tracking. Credits calculate automatically based on which sessions each person attended. Different credit types for different sessions. All built into the platform. ##### What streaming quality do you support? Up to 1080p adaptive bit rate streaming with real-time monitoring tools. You’ll see stream uptime, quality metrics, and audio levels throughout your event. ##### Do I need to hire a separate production crew for my virtual or hybrid events? Whether or not you utilize the CE21 Learning Management System, you can take advantage of our nationwide live event production services. We provide professional videographers and remote technicians who manage your live-streaming and recording, giving you the freedom to focus on your content while we handle the technical execution. Likewise, you may hire and use your own videographer. ##### What is the best way to prove the ROI of our annual conference to our board? CE21’s built-in analytics provide clear reports on attendee and exhibitor engagement, giving you the hard data needed to demonstrate the value of your events. --- ### [API & Integrations Overview](https://ce21.com/api-integrations/) **Published:** January 13, 2024 **Author:** Reid Stillings **Content:** # api & integrations ## Connect Your Tools. Keep Your Sanity. Your tech stack shouldn’t need a babysitter. CE21’s native integrations and flexible API keep your systems connected reliably. You can finally say goodbye to fragile workarounds, costly consultants, and 3 a.m. panic calls. [Request a Demo](https://ce21.com/demo/) ![](https://ce21.com/wp-content/uploads/2026/01/Interlocking-gears-system-graphic-illustrating-collaboration-and-interconnected-processes.png "Interlocking gears system graphic illustrating collaboration and interconnected processes - CE21") ![](https://ce21.com/wp-content/uploads/2026/01/Transparent-PNG-available.png "Transparent PNG available - CE21") ## Native connections that actually stay connected While many platforms rely on fragile third-party connectors that break with every update, we built our ecosystem to support the way you actually work. We start by ensuring your core education, membership, and event operations are perfectly synchronized, creating a reliable foundation that eliminates manual data reconciliation. From that solid base, we provide the flexibility to connect with the specific third-party tools your association depends on to grow. Whether you are looking to bridge the gap with a legacy system or want to innovate using our open API, we give you the freedom to scale your technology without the “Frankenstein” system headaches. Our integration philosophy focuses on providing your organization with practical advantages: - **A Unified Foundation**: Because our LMS, AMS, and Events modules share a single database, your core data is already synchronized. You update information once and it populates everywhere instantly. - **One Login for Everything**: Eliminate the frustration of members juggling different passwords for your website, your catalog, and your member portal. - **Reliable Data Flow**: We focus on deep, stable integrations with the tools you already use, like WordPress and Zoom, so you can sleep well knowing your systems are reliable. - **No Integration Consultants** **Required**: You should not have to hire an expensive specialist just to make your software work. Our team handles the heavy lifting so you can focus on your strategic goals. [Download the Platform Capabilities Guide](https://docs.google.com/document/d/1qex4zZVaTl-R2x25n_1RtDvgICjRjK2QJtRyAnEDxpw/edit?usp=sharing) Get a comprehensive breakdown of how CE21 manages every aspect of your professional education business. ## A RESTful API Built for Flexibility If you have a custom need or a unique platform you want to link, our API is ready for you. - **Developer Friendly**: Use our RESTful architecture to build in the language of your choice. - **Comprehensive Documentation**: Access interactive Swagger 2.0 documentation to simplify the building process. - **Secure by Design**: Every connection requires authentication and TLS encryption to keep your member data safe. - **Advanced Reporting**: Feed your data directly into ETL systems for high-level business intelligence. [View API Documentation](https://api.ce21.com/interact/index#/) ![](https://ce21.com/wp-content/uploads/2026/01/Api-integration-concept-software-development-connection-system-architecture-digital-workflow-programming-solution-data-exchange-technology-puzzle-piece-business-process-linking-scaled.jpeg "Api integration concept software development connection system architecture digital workflow programming solution data exchange technology puzzle piece business process linking - CE21") ![](https://ce21.com/wp-content/uploads/2026/01/Data-Integration-Flat-Blue-Icon.png "Data Integration Flat Blue Icon - CE21") ## Integrations At CE21, we know your organization depends on specialized tools for daily operations. Our platform connects directly with the third-party services you already use, linking your external systems with CE21 learning and membership data. This eliminates manual data entry and gives your staff a consistent, accurate record of member activity. These native integrations enable immediate information exchange between our platform and your existing tools, ensuring financial transactions are recorded accurately, professional credits are reported promptly, and marketing efforts reflect real-time engagement. By connecting your software services, you create a more efficient experience for staff and a more valuable environment for members. Explore our integration categories to see how we help maximize your technology investments.  ### Compliance & Accreditation - [ABA MCLE Integration](#aba) - [PARS / JA-PARS](#pars) (automated ACCME reporting) - Credly (digital badging & credentials)  ### Your Website & Community - WordPress (native integration) - Discourse (community forums)  ### Virtual Events & Webinars - Zoom (launch directly from user accounts) - GoToWebinar. GoToMeeting - SCORM Cloud  ### Payment Processing - Affinipay, Authorize.net, Payflow, PayPal, PayU, Stripe, Touchnet - Credit card and ACH vaulting  ### Marketing & Analytics - Google Analytics, Google Tag Manager - Facebook Pixel ID & Domain Verification - Google reCaptcha  ### Work with Other AMS Platforms? Keep your current AMS and workflows. Integrate with CE21 to gain access to our advanced learning and event management features: - YourMembership, GrowthZone, Novi AMS, MemberCentral, MemberClicks - Impexium, Rhythm, Fuse, iMIS - OAuth 2.0 for custom single sign-on ## **Integration Spotlight: American Bar Association (ABA)** CE21 is proud to offer **full integration with the American Bar Association’s MCLE Accreditation Services**, streamlining CLE compliance and reporting for legal professionals nationwide. With this integration, your course completions are automatically reported to the ABA, saving time, reducing manual work, and delivering a better user experience. [Help with Accreditation Administration](https://www.americanbar.org/groups/departments_offices/abacle/mcle-services/) ![](https://ce21.com/wp-content/uploads/2026/01/american-bar-association.jpeg "Portland OR USA - Oct 20 2021 Closeup of the ABA logo on the American Bar Association seen from a smartphone American Bar Association is a voluntary bar association of lawyers and law students - CE21") ### Key Benefits - **Automated Reporting** – Once learners complete all certificate requirements as set up in CE21, their information is instantly and securely transmitted to the ABA – no more manual completion reports. - **Instant Access to Affidavits & Certificates** – Users receive immediate access to their ABA affidavits and certificates through CE21, with no delays, emails, or extra steps. - **Custom Messaging & Branding** – Easily tailor the completion message and certificate interface users see, ensuring a seamless, branded experience. - **Support for Multiple Learning Formats** – Compatible with webcasts, webinars, live events, on-demands, and video replays. Modular tracking supports virtual summits and classrooms. - **Historical Syncing Options** – Add ABA IDs to past programs to give historical users access to their certificates – sync completions on demand with one click. ### How it Works - Set Up Your Integration - Enter ABA Program IDs into your Products - Automated User Syncing - Affidavit Access Made Easy ## Integration Spotlight: ACCME PARS & JA-PARS Reporting Stop wasting hours on manual CSV uploads and data reconciliation. Our **direct integration with ACCME PARS and JA-PARS** automates the entire lifecycle of your activity reporting, so you can focus on delivering high-impact education. ### **✅ Real-Time Data Sync** Learner credits and activity data flow directly to the ACCME web services the moment they are earned. ### **✅ Automated MOC Reporting** Our system checks for required data (like NPI numbers or learner IDs) before submission, virtually eliminating reporting errors. ### **✅ Instant Transcript Access** Learners see their earned credits immediately, reducing “where is my certificate?” support tickets**.** ### **✅ Pre-Validation & Error Handling** Our system checks for required data (like Physician License or MOC Board IDs) before submission, virtually eliminating reporting errors. ### **✅ Unified Learner Profiles** Keep registration, attendance, and certification data in one secure location for effortless year-end auditing. ![Illustration of the CE21 cloud database automatically syncing ACCME PARS and JA-PARS reporting data for healthcare continuing education.](https://ce21.com/wp-content/uploads/2026/01/DATABASE-V2.png "DATABASE-V2 - CE21") ## Ready for a tech stack that finally talks to itself? Let us show you how a truly connected platform can give your team room to breathe. [Let's Chat](https://ce21.com/demo/) ## Frequently Asked Questions ##### How does the CE21 API help our staff save time on administrative tasks? The CE21 API allows your organization to automate the exchange of data between our platform and your existing business tools. By connecting your systems directly, you eliminate the need for manual data entry and reduce the risk of human error. This automation ensures that information such as member records, course completions, and financial transactions stays accurate across your entire technical stack without requiring constant staff intervention. ##### What happens if an integration breaks? Because CE21’s LMS, AMS, and Events share a unified database, there’s nothing to “break” between those core systems. For third-party tools, our support team handles integration troubleshooting as part of your contract; this ensures there is no finger-pointing between vendors. ##### Can CE21 connect to our existing membership database? Yes. We integrate with major AMS platforms and can build custom connections via our API. Our team handles data migration so you don’t lose historical records. ##### Can we use the CE21 API to connect with our preferred e-commerce or registration system? Yes. While CE21 offers a robust built-in registration and e-commerce engine, we understand many organizations have existing investments in specific payment or registration tools. Our RESTful API allows you to continue using those external systems for transactions while utilizing the CE21 platform for high-quality program delivery. This flexibility ensures you can maintain your established workflows while benefiting from our advanced learning and event management features. ##### How does the CE21 API help our staff save time on administrative tasks? The CE21 API allows your organization to automate the exchange of data between our platform and your existing business tools. By connecting your systems directly, you eliminate the need for manual data entry and reduce the risk of human error. This automation ensures that information such as member records, course completions, and financial transactions stays accurate across your entire technical stack without requiring constant staff intervention. ##### What happens if an integration breaks? Because CE21’s LMS, AMS, and Events share a unified database, there’s nothing to “break” between those core systems. For third-party tools, our support team handles integration troubleshooting as part of your contract; this ensures there is no finger-pointing between vendors. ##### Can CE21 connect to our existing membership database? Yes. We integrate with major AMS platforms and can build custom connections via our API. Our team handles data migration so you don’t lose historical records. CE21 Platform Capabilities & Features Guide CE21 is a comprehensive all-in-one Learning Management System (LMS) and Association Management Software (AMS) built specifically for professional organizations. This guide provides an expanded look at our platform's capabilities. Please enable JavaScript in your browser to complete this form. Name \*First Last Page Source Name Email \* Send Me the Guide![Loading](https://ce21.com/wp-content/plugins/wpforms/assets/images/submit-spin.svg) --- ### [ChiroCongress on CE21](https://ce21.com/chirocongress/) **Published:** September 25, 2025 **Author:** reid@ce21.com **Content:** # ChiroCongress + CE21 Built For You, With You Elevate your learning and member experience with CE21! [SCHEDULE MY DEMO](https://ce21.com/demo/) [![](https://ce21.com/wp-content/uploads/2025/10/CE21-Logo-Text-White-1-scaled.png "CE21-Logo-Text-White 1 - CE21")](https://www.ce21.com) ![](https://ce21.com/wp-content/uploads/2025/09/ChiroCongresswhite_.png "ChiroCongresswhite - CE21") ## Trusted by 25+ State Chiropractic Associations Since 2018, CE21 has supported ChiroCongress and its 25+ member organizations with our unified LMS, AMS, and Events platform. We help associations: - - Streamline operations and reduce administrative work - Share industry insights, resources, and best practices - Support practitioners and improve patient care Together, we’re raising the standard for excellence in chiropractic care. ## Join Your ChiroCongress Colleagues On CE21! [![](https://ce21.com/wp-content/uploads/2025/09/ChiroCongress.jpg)](#) [![](https://ce21.com/wp-content/uploads/2025/09/ILChiro.jpg)](#) [![](https://ce21.com/wp-content/uploads/2025/09/CoChiro.jpg)](#) [![](https://ce21.com/wp-content/uploads/2025/09/ANJC.jpg)](#) [![](https://ce21.com/wp-content/uploads/2025/09/OSCA.jpg)](#) [![](https://ce21.com/wp-content/uploads/2025/09/PCA.jpg)](#) [![](https://ce21.com/wp-content/uploads/2025/09/CalChiro.jpg)](#) [![](https://ce21.com/wp-content/uploads/2025/09/NCCA.jpg)](#) ## More Than a Platform, A Partnership  ### In-House Support Never go it alone. Our dedicated, in-house customer support teams are a true partner in your success, ready to help you and your members.  ### Valued Feedback We build our features based on your feedback. Through client collaboration and beta testing, we ensure our tools solve your real-world challenges.  ### Tools, Not Workarounds Our platform is engineered for performance, not patches. Get the power, scalability, and customization you need without the frustration of workarounds. ## One Platform to Streamline Everything ### Learning **Advance** your educational programs with our powerful and adaptable [Learning Management System (LMS)](https://www.ce21.com/learning). Easily manage, automate, track, and report on all of your educational offerings. ### Events **Streamline** the management of your in-person, virtual, and hybrid events with our sophisticated, built-in [event management](https://www.ce21.com/events) infrastructure. Simplify your workflow and deliver amazing events of any size. ### Membership **Grow** and engage your community with our [Association Membership Software (AMS)](https://ww.ce21.com/membership). Automate recurring dues, group management, fundraising and more. ## Your Data, All in One Place. Finally. See what happens when your Learning Management System (LMS), Association Management Software (AMS) and Events Management share the same brain. A change in one place is a change everywhere, instantly. Let us show you what true automation looks like. [Request a Platform Tour](https://ce21.com/demo/) ## Trusted by Chiropractic Leaders ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)The staff is exceptional—always ready to lend a hand. With so many features tucked away in the system’s backend, we don’t use some functions regularly and often need their guidance. Thankfully, they’re consistently patient and helpful in walking us through any challenges. ![Andrea L. | Executive Director profile picture](https://ce21.com/wp-content/uploads/2025/10/andrea-larew.jpg) Andrea L. | Executive Director Colorado Chiropractic Association ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)You guys are by far the best choice I've made for my association! ![Rachel W. | Executive Director profile picture](https://ce21.com/wp-content/uploads/2023/05/Rachel-Wendt-updated-headshot-150x150-1.jpeg) Rachel W. | Executive Director Kentucky Association of Chiropractors ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)I can say that CE21 is clearly a best-in-class model for a Learning Management (LMS) and Association Management (AMS) Systems. It is incredibly important to work with an organization that is flexible and constantly looking for ways to improve. ![Marc A. | Executive Director profile picture](https://ce21.com/wp-content/uploads/2025/09/Marc-Abla-CAE.jpeg) Marc A. | Executive Director Illinois Chiropractic Society ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)We've found this AMS system to be a truly valuable asset. A key factor in our decision to transition was the highly capable LMS, which integrates perfectly with the AMS. We've had the pleasure of working with [CE21], and their professionalism and support have been outstanding." ![Marlene C. | Member Liaison profile picture](https://ce21.com/wp-content/uploads/2025/12/marlene-ncchiro-120x120.png) Marlene C. | Member Liaison North Carolina Chiropractic Association ## Ask a Question Not ready for a demo quite yet or have a quick question? No problem. Fill out the form below, and a product expert will be in touch. Please enable JavaScript in your browser to complete this form. Name \*First Last Group/Association Email \* Message \* Send![Loading](https://ce21.com/wp-content/plugins/wpforms/assets/images/submit-spin.svg) --- ### [Release Notes](https://ce21.com/release-notes/) **Published:** January 12, 2024 **Author:** Rick Rutherford **Content:** # CE21 PLATFORM RELEASE NOTES ## Built for You: Our Latest Platform Updates & Enhancements Technology moves fast, and so do we. See how our latest platform updates are helping organizations scale their education programs and improve member engagement. [Request a Demo](https://ce21.com/demo/) ![](https://ce21.com/wp-content/uploads/2026/04/code.jpg "code - CE21") ## Our Commitment to a More Powerful, Stable Experience At CE21, our development philosophy has evolved alongside our platform. To better serve our growing community, we have transitioned to a **strategic release cycle** that prioritizes depth and efficiency. By grouping related enhancements and complex projects into comprehensive, high-impact updates, we ensure a more seamless integration into your workflow with fewer interruptions. While our cadence at points may shift to focus on “major-milestone” releases, our mission remains the same: listening to your feedback and building the tools you need to stay ahead. Explore our latest platform evolutions below: ### 2026 [1/19/26](https://ce21.com/wp-content/uploads/2026/01/26.01-Release-Notes.pdf) [3/16/26](https://ce21.com/wp-content/uploads/2026/03/26.02-Release-Notes.pdf) [5/11/26](https://ce21.com/wp-content/uploads/2026/05/26.03-Release-Notes.pdf) [7/8/26](https://docs.google.com/document/d/1E9OxGI7Pn-mIhDhrz_VxIq5KH8z4HjTjB_Vzkp-icjE/edit?usp=sharing) [8/31/26](https://docs.google.com/document/d/1pEP1ZJW-oSnDmGQsjeU4dhVuylyL2p0WYe2DTLb2_SE/preview?tab=t.0) ### 2025 [1/21/25](https://ce21.com/wp-content/uploads/2025/01/245.01-Release-Notes.pdf) [2/17/25](https://ce21.com/wp-content/uploads/2025/02/25.02-Release-Notes.pdf) [3/18/25](https://ce21.com/wp-content/uploads/2025/03/25.03-Release-Notes.pdf) [4/15/25](https://ce21.com/wp-content/uploads/2025/04/25.04-Release-Notes.pdf) [5/19/25](https://ce21.com/wp-content/uploads/2025/05/25.05-Release-Notes.pdf) [6/16/25](https://ce21.com/wp-content/uploads/2025/06/25.06-Release-Notes.pdf) [7/21/25](https://ce21.com/wp-content/uploads/2025/07/25.07-Release-Notes.pdf) [Virtual Events Major Updates Highlights](https://ce21.com/wp-content/uploads/2025/09/Virtual-Conferences-Summits-Release-Highlights.pdf) [9/23/25](https://ce21.com/wp-content/uploads/2025/09/25.08-Release-Notes.pdf) [11/24/25](https://ce21.com/wp-content/uploads/2025/11/25.09-Release-Notes.pdf) ### 2024 [1/16/24](https://ce21.com/wp-content/uploads/2024/01/Release-Notes-24.1.pdf) [2/12/24](https://ce21.com/wp-content/uploads/2024/02/Release-Notes-24.02.pdf) [3/13/24](https://ce21.com/wp-content/uploads/2024/03/Release-Notes-24.03.pdf) [4/9/24](https://ce21.com/wp-content/uploads/2024/04/Release-Notes-24.04.pdf) [5/7/24](https://ce21.com/wp-content/uploads/2024/05/24.05-Release-Notes.pdf) [6/3/24](https://ce21.com/wp-content/uploads/2024/06/24.06-Release-Notes.pdf) [7/10/24](https://ce21.com/wp-content/uploads/2024/07/24.07-Release-Notes.pdf) [8/5/24](https://ce21.com/wp-content/uploads/2024/08/24.08-Release-Notes.pdf) [9/4/24](https://ce21.com/wp-content/uploads/2024/09/24.09-Release-Notes.pdf) [10/2/24](https://ce21.com/wp-content/uploads/2024/10/24.10-Release-Notes.pdf) [11/11/24](https://ce21.com/wp-content/uploads/2024/11/24.11-Release-Notes.pdf) [12/16/24](https://ce21.com/wp-content/uploads/2024/12/24.12-Release-Notes.pdf) ### 2023 [12/13/23](https://ce21.com/wp-content/uploads/2024/01/Release-Notes-23.16.pdf) [11/6/23](https://ce21.com/wp-content/uploads/2024/01/Full-Release-23.15.pdf) [10/12/23](https://ce21.com/wp-content/uploads/2023/10/23.14-Release-Notes.pdf) [9/12/23](https://ce21.com/wp-content/uploads/2023/09/23.13-Release-Notes.pdf) [8/14/23](https://ce21.com/wp-content/uploads/2023/08/23.12-Release-Notes.pdf) [7/18/23](https://ce21.com/wp-content/uploads/2023/07/23.11-Release-Notes.pdf) [6/20/23](https://ce21.com/wp-content/uploads/2023/06/23.10-Release-Notes.pdf) [5/23/23](https://ce21.com/wp-content/uploads/2023/05/23.9-Release-Notes.pdf) [4/24/23](https://ce21.com/wp-content/uploads/2023/04/23.8-Release-Notes.pdf) [3/28/23](https://ce21.com/wp-content/uploads/2023/03/23.7-Release-Notes.pdf) [3/13/23](https://ce21.com/wp-content/uploads/2023/03/23.6-Release-Notes.pdf) [2/27/23](https://ce21.com/wp-content/uploads/2023/02/23.5-Release-Notes.pdf) [2/13/23](https://ce21.com/wp-content/uploads/2023/02/23.4-Release-Notes.pdf) [1/30/23](https://ce21.com/wp-content/uploads/2023/01/23.3-Release-Notes.pdf) [1/3/23](https://ce21.com/wp-content/uploads/2023/01/23.1-Release-Notes.pdf) ### 2022 [12/20/22](https://ce21.com/wp-content/uploads/2022/12/12-20-22-Release-Notes.pdf) [12/5/22](https://ce21.com/wp-content/uploads/2022/12/12-5-22-Release-Notes.pdf) [11/21/22](https://ce21.com/wp-content/uploads/2022/11/11-21-22-Release-Notes.pdf) [11/7/22](https://ce21.com/wp-content/uploads/2022/11/11-7-22-Release-Notes.pdf) [10/28/22](https://ce21.com/wp-content/uploads/2022/10/10-28-22-Release-Notes.pdf) [10/10/22](https://ce21.com/wp-content/uploads/2022/10/10-10-22-Release-Notes.pdf) [9/26/22](https://ce21.com/wp-content/uploads/2022/09/9-26-22-Release-Notes.pdf) [9/13/22](https://ce21.com/wp-content/uploads/2022/09/9-13-22-Release-Notes.pdf) [8/30/22](https://ce21.com/wp-content/uploads/2022/09/8-30-22-Release-Notes.pdf) [8/23/22](https://ce21.com/wp-content/uploads/2022/08/8-23-22-Release-Notes.pdf) [8/1/22](https://ce21.com/wp-content/uploads/2022/08/8-1-22-Release-Notes.pdf) [7/18/22](https://ce21.com/wp-content/uploads/2022/07/7-18-22-Release-Notes.pdf) [7/5/22](https://ce21.com/wp-content/uploads/2022/07/7-5-22-Release-Notes.pdf) [6/22/22](https://ce21.com/wp-content/uploads/2022/06/6-22-22-Release-Notes.pdf) [6/6/22](https://ce21.com/wp-content/uploads/2022/06/6-6-22-Release-Notes.pdf) [5/23/22](https://ce21.com/wp-content/uploads/2022/05/5-23-22-Release-Notes.pdf) [5/9/22](https://ce21.com/wp-content/uploads/2022/05/5-9-22-Release-Notes.pdf) [4/25/22](https://ce21.com/wp-content/uploads/2022/04/4-25-22-Release-Notes.pdf) [4/11/22](https://ce21.com/wp-content/uploads/2022/04/4-11-22-Release-Notes.pdf) [3/28/22](https://ce21.com/wp-content/uploads/2022/03/3-28-22-Release-Notes.pdf) [3/14/22](https://ce21.com/wp-content/uploads/2022/03/3-14-22-Release-Notes.pdf) [2/28/22](https://ce21.com/wp-content/uploads/2022/03/2-28-22-Release-Notes.pdf) [2/14/22](https://ce21.com/wp-content/uploads/2022/02/2-14-22-Release-Notes.pdf) [1/31/22](https://ce21.com/wp-content/uploads/2022/02/1-31-22-Release-Notes.pdf) [1/17/22](https://ce21.com/wp-content/uploads/2022/02/1-17-22-Release-Notes.pdf) [1/4/22](https://ce21.com/wp-content/uploads/2022/02/1-4-22-Release-Notes.pdf) ### 2021 [12/20/21](https://ce21.com/wp-content/uploads/2022/02/12-20-21-Release-Notes.pdf) [12/6/21](https://ce21.com/wp-content/uploads/2022/02/12-6-21-Release-Notes.pdf) [11/22/21](https://ce21.com/wp-content/uploads/2022/02/11-22-21-Release-Notes.pdf) [11/8/21](https://ce21.com/wp-content/uploads/2022/02/11-8-21-Release-Notes.pdf) [10/25/21](https://ce21.com/wp-content/uploads/2022/02/10-25-21-Release-Notes.pdf) [10/11/21](https://ce21.com/wp-content/uploads/2022/02/10-11-21-ReleaseNotes.pdf) [9/27/21](https://ce21.com/wp-content/uploads/2022/02/9-27-21-Release-Notes.pdf) [9/13/21](https://ce21.com/wp-content/uploads/2022/02/9-13-20-Release-Notes.pdf) [8/30/21](https://ce21.com/wp-content/uploads/2022/02/8-30-21-Release-Notes.pdf) [8/16/21](https://ce21.com/wp-content/uploads/2022/02/8-16-21-Release-Notes.pdf) [8/2/21](https://ce21.com/wp-content/uploads/2022/02/8-2-21-Release-Notes.pdf) [7/6/21](https://ce21.com/wp-content/uploads/2022/02/7-6-19-21-Release-Notes.pdf) [6/21/21](https://ce21.com/wp-content/uploads/2022/02/6-21-21-Release-Notes.pdf) [6/7/21](https://ce21.com/wp-content/uploads/2022/02/6-7-21-Release-Notes.pdf) [5/24/21](https://ce21.com/wp-content/uploads/2022/02/5-24-21-Release-Notes.pdf) [5/10/21](https://ce21.com/wp-content/uploads/2022/02/5-10-21-Release-Notes.pdf) [4/26/21](https://ce21.com/wp-content/uploads/2022/02/4-26-21-Release-Notes.pdf) [4/12/21](https://ce21.com/wp-content/uploads/2022/02/4-12-21-Release-Notes.pdf) [3/29/21](https://ce21.com/wp-content/uploads/2022/02/3-29-21-Release-Notes.pdf) [3/15/21](https://ce21.com/wp-content/uploads/2022/02/3-15-21-Release-Notes.pdf) [2/26/21](https://ce21.com/wp-content/uploads/2022/02/2-26-21-Release-Notes.pdf) [2/15/21](https://ce21.com/wp-content/uploads/2022/02/2-15-21-Release-Notes.pdf) [1/29/21](https://ce21.com/wp-content/uploads/2022/02/1-29-21-Release-Notes.pdf) [1/15/21](https://ce21.com/wp-content/uploads/2022/02/1-15-21-Release-Notes.pdf) [1/4/21](https://ce21.com/wp-content/uploads/2022/02/1-4-21-Release-Notes.pdf) --- ### [Virtual Summit Solutions for Live Events](https://ce21.com/virtual-summit-solutions-for-live-events/) **Published:** October 29, 2025 **Author:** reid@ce21.com **Content:** You can access key features of our Virtual Summit and Live Event Portal, such as a welcome page, course schedule, handouts, forums, and virtual exhibitor booths. The features you choose will depend on what you want to offer your attendees. --- ### [Our Team](https://ce21.com/our-team/) **Published:** January 17, 2024 **Author:** Rick Rutherford **Content:** # Our Team learn more about our **amazing staff** ## Get to Know the Team Behind CE21 CE21 remains independently owned and operated by the people you see below. [**Curious why private ownership matters in association tech? Read our perspective →**](https://ce21.com/2026/08/20/why-private-ownership-matters-association-tech/) ![John Davis](https://ce21.com/wp-content/uploads/2021/11/John-247x300.jpg "John - CE21") ### John Davis Chief Executive Officer *2014* John is our CEO, and he “does (his) best to get out of the way of all the amazing people who work for CE21.” He has been working in the CE field for 25+ years, and grows more than half the food he eats in his own backyard. He’s also the proud dad of an emu named Hank. ![Kevin Hodges](https://ce21.com/wp-content/uploads/2021/10/Kevin-1-247x300.jpg "Kevin - CE21") ### Kevin Hodges Chief Technology Officer *2014* Kevin oversees the building, maintenance, and security of CE21’s robust and scalable platform. With a strong focus on performance, reliability, and customer experience, he plays a key role in developing solutions that serve professional associations and membership organizations worldwide. Outside of work, he enjoys tackling home improvement and DIY projects and spends as much time as he can relaxing at the beach. ![Reid Stillings](https://ce21.com/wp-content/uploads/2021/10/Reid-247x300.jpg "Reid - CE21") ### Reid Stillings President/Chief Operations Officer *2014* Reid keeps things humming along in tying together employees, software, and efficiencies with development projects and initiatives that positively impact CE21’s platform and services offerings. In his free time Reid enjoys racquet sports, traveling, and has even been known to play the occasional Battlefield game. ![Lisa Wise](https://ce21.com/wp-content/uploads/2021/11/LisaFull-e1703117544802-235x300.jpg "LisaFull - CE21") ### Lisa Wise VP, Product Management *2015* Lisa Wise is VP of Product Management and oversees the development efforts at CE21 to ensure our clients get the best new features and bug fixes out on time. She also documents the new features that come out in our release notes. She loves solving everyday problems, knitting, and karaoke. See [CE21’s Release Notes](https://ce21.com/release-notes/) ![Kirk](https://ce21.com/wp-content/uploads/2021/10/Kirk-1-247x300.jpg "Kirk - CE21") ### Kirk Customer Support Team Leader *2015* Kirk leads the phone and email Customer Support team, and is also an uncredited inker on a published DC comic book. He also loves drawing caricatures, some of which can be seen for a split second in the 1994 movie “D2: The Mighty Ducks.” Learn more about [CE21’s Support](https://ce21.com/user-support/). ![Clint](https://ce21.com/wp-content/uploads/2023/04/Clint_2023-247x300.jpg "Clint_2023 - CE21") ### Clint Client Success Team Lead *2017* Clint heads our Client Services team, and works with our clients to ensure CE21 meets their needs. He’s a nerd for puzzles, so discovering the in’s and out’s of each industry is always a fun challenge. Outside of work he enjoys watching pro wrasslin’ and playing video games, usually with his two wiener dogs Sharon and Charlie. Learn more about [CE21’s Support](https://ce21.com/user-support/). ![Casey Jones](https://ce21.com/wp-content/uploads/2022/01/Casey-247x300.jpg "Casey - CE21") ### Casey Jones VP, Sales & Analytics *2017* Casey leads CE21’s sales operations, setting the direction for our marketing and business development. He does so with a strong belief that customers should be treated as true partners. Outside of work, he enjoys adventures with his two children, as well as travel, golf, and creative pursuits. - [Email](mailto:cjones@ce21.com) ![Rick](https://ce21.com/wp-content/uploads/2021/11/Rick-247x300.jpg "Rick - CE21") ### Rick VP, Industry Outreach *2017* Rick works with association leaders to introduce them to CE21, utilizing his 38 years of association industry experience to work with organizations on how best to use CE21’s technology to serve their staff and their members. He is also a musician, songwriter and author of a memoir about his time caring for his father as he battled Alzheimer’s. ![Les](https://ce21.com/wp-content/uploads/2021/12/lesfull-247x300.jpg "lesfull - CE21") ### Les Implementation Specialist *2017* Les works in Client Services helping to resolve staff inquiries. He also serves on the onboarding team for new organizations and manages virtual conferences, while providing part-time technical support for members. Les grew up in Texas—though he still isn’t sure about the summers—and is a podcast writer and host when not assisting CE21 customers. ![Liz](https://ce21.com/wp-content/uploads/2021/10/Liz-247x300.jpg "Liz - CE21") ### Liz Customer Support Specialist *2017* Liz works in Customer Support, where she loves helping customers overcome their hesitation about online education. She also teaches a weekly Shakespeare class for teens and has two border collies, Finn and Watson, and a fluffy cat named Peter Parker. Learn more about [CE21’s Support](https://ce21.com/user-support/). ![Braden](https://ce21.com/wp-content/uploads/2021/10/BRaden-1-247x300.jpg "BRaden - CE21") ### Braden AMS Product and Implementation Manager *2018* Braden has been instrumental in the development of our AMS, and onboards, trains and supports our AMS clients. He is a huge baseball fan (Go Giants!) and when it comes to music, the heavier the better. *Learn more about [CE21 AMS](https://ce21.com/membership)* ![Amy](https://ce21.com/wp-content/uploads/2021/10/Amy-1-247x300.jpg "Amy - CE21") ### Amy Office Manager *2019* Amy ensures the office runs smoothly on a day-to-day basis; including managing the HR, payroll and finances, plus feeding the plethora of office fish. She loves traveling and the theater and has a special interest in dragonfly and damselfly watching. ![Natalee](https://ce21.com/wp-content/uploads/2023/04/Natalee_2023-247x300.jpg "Natalee_2023 - CE21") ### Natalee Junior Quality Assurance *2020* Natalee is one of the skilled members of our development team. She helps with all the latest updates to our platform, as well as handling the defects that come up in through the Help Bucket. Natalee can be found caring for the neighborhood’s hobo cats or exploring the great outdoors through hiking trails. ![Jax](https://ce21.com/wp-content/uploads/2021/10/Jax-1-247x300.jpg "Jax - CE21") ### Jax Client Success and Engagement Manager *2021* Jax communicates our products’ exceptional qualities while driving client satisfaction, loyalty, and growth. She also spearheads trade show coordination and social media engagement. An art enthusiast, Jax loves exploring the scenic beauty of Texas on hikes and spending quality time with her child and loyal dog. ![Emma](https://ce21.com/wp-content/uploads/2023/04/Emma_2023-247x300.jpg "Emma_2023 - CE21") ### Emma Customer Support Specialist *2021* Emma is part of our Support team, which assists customers by answering calls and tickets sent to Help and Customer Support. She loves traveling, and wants to visit as many places as she can (her favorite places so far are Roatan, Honduras and New York City). Learn more about [CE21’s Support](https://ce21.com/user-support/). ![Craig](https://ce21.com/wp-content/uploads/2023/05/Craig-Headshot-247x300.jpg "Craig Headshot - CE21") ### Craig R&D Engineer *2022* Craig works deep in the code, researching and building new features to keep CE21 ahead of the times. In his free time he plays board games and watches cartoons with his wife, but still carves out time to chase his sci-fi dreams building VR games and tinkering with AI. ![Hank the Emu](https://ce21.com/wp-content/uploads/2023/04/HankHeadshot2023-247x300.jpg "HankHeadshot2023 - CE21") ### Hank the Emu CE21 Community Ambassador Hank the Emu currently lives in Austin, TX, with John Davis (at least until he figures out how to jump the fence). Hank is CE21’s Community Ambassador and hosts a regular vlog called “Hanging with Hank”. He’s also fairly sure he has Velociraptors somewhere in his family lineage. --- ### [Request a CE21 Demo](https://ce21.com/demo/) **Published:** January 12, 2024 **Author:** Rick Rutherford **Content:** ### SEND AN INQUIRY Or [Book a Demo](#bookdemo) Please enable JavaScript in your browser to complete this form. Name \*First Last Group/Association Email \* Message \* Send![Loading](https://ce21.com/wp-content/plugins/wpforms/assets/images/submit-spin.svg) # Get a personalized demo. Join over 400 professional associations, universities, and organizations across diverse industries that upgraded their disconnected systems to CE21. Consolidating continuing education, events, and membership management under a single login allows you to reduce administrative overhead and trigger powerful automations that handle repetitive tasks for you. - ✓ No sales pitch, just a genuine product walkthrough - ✓ See your specific use cases in action - ✓ Watch automation handle tasks that currently take you hours - ✓ Speak with a team from a stable, independently owned partner Request a Demo Please enable JavaScript in your browser to complete this form. NameFirst Last Organization Name \* Business Email \* Questions or Comments (Optional) I am a current customer- I am a current customer Send & Continue![Loading](https://ce21.com/wp-content/plugins/wpforms/assets/images/submit-spin.svg) ## Trusted by Professional Associations Running Smarter, Not Harder [![](https://ce21.com/wp-content/uploads/2026/01/missouri-bar.png)](#) [![](https://ce21.com/wp-content/uploads/2026/02/chiro-congress-logo.png)](#) [![](https://ce21.com/wp-content/uploads/2026/02/ACPEN-LOGO.png)](#) [![](https://ce21.com/wp-content/uploads/2026/01/usc-gould-law.png)](#) [![](https://ce21.com/wp-content/uploads/2026/01/university-of-maryland-social-work.png)](#) [![](https://ce21.com/wp-content/uploads/2026/02/maops-logo.png)](#) [![](https://ce21.com/wp-content/uploads/2026/01/state-bar-arizona.png)](#) [![](https://ce21.com/wp-content/uploads/2026/02/ncca.png)](#) [![](https://ce21.com/wp-content/uploads/2025/10/TX-Nurses.jpg)](#) [![](https://ce21.com/wp-content/uploads/2026/01/state-bar-of-georgia.png)](#) [![](https://ce21.com/wp-content/uploads/2026/02/housing-first.png)](#) [![](https://ce21.com/wp-content/uploads/2026/02/alma.png)](#) [![](https://ce21.com/wp-content/uploads/2026/02/uofb-social-logo.png)](#) [![](https://ce21.com/wp-content/uploads/2026/02/arema.png)](#) [![](https://ce21.com/wp-content/uploads/2026/01/nysba.png)](#) [![](https://ce21.com/wp-content/uploads/2026/02/amca.png)](#) [![](https://ce21.com/wp-content/uploads/2026/01/cme-center.png)](#) [![](https://ce21.com/wp-content/uploads/2025/09/ILChiro.jpg)](#) [![](https://ce21.com/wp-content/uploads/2026/02/ABEN.png)](#) ## Hear What our Customers Have to Say ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)As always, Grant did a phenomenal job [live streaming their virtual conference]! It always gives me such peace of mind knowing that I get to work with him. ![Jill S. | Former Executive Director profile picture](https://ce21.com/wp-content/uploads/2026/02/jill-sutton-120x120.jpg) Jill S. | Former Executive Director Texas Osteopathic Medical Association ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)I enjoy all of my interactions with the CE21 team. Our virtual and now hybrid events are top tier. I also appreciate that you listen to feedback and ideas to improve the products and services for everyone. ![Brenda D. | Former Senior Director of Education & Communications profile picture](https://ce21.com/wp-content/uploads/2024/02/brenda.jpg) Brenda D. | Former Senior Director of Education & Communications Pennsylvania Osteopathic Medical Association ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)CE21 made our Online CLE process smooth and fast! They were quick to respond and very efficient when dealing with our requests for changes, questions, or general help. The OnBoarding process was very helpful – we couldn’t have asked for a better contact than Lisa. ![Jessica S. | Communications/Media Director profile picture](https://ce21.com/wp-content/uploads/2021/10/Jessica-Smith_2019-1.jpeg) Jessica S. | Communications/Media Director Dallas Bar Association ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)We love working with the team at CE21! Amazing customer support, top-notch technology, and always open to development to support new customer needs! Can't beat this platform and experience. ![Jessica V. | Affiliate Manager and Chief Growth Officer profile picture](https://ce21.com/wp-content/uploads/2026/01/jessica-Vieira-120x120.jpg) Jessica V. | Affiliate Manager and Chief Growth Officer Business Professionals Network (BPN) ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)I can say that CE21 is clearly a best-in-class model for a Learning Management (LMS) and Association Management (AMS) Systems. It is incredibly important to work with an organization that is flexible and constantly looking for ways to improve. ![Marc A. | Executive Director profile picture](https://ce21.com/wp-content/uploads/2025/09/Marc-Abla-CAE.jpeg) Marc A. | Executive Director Illinois Chiropractic Society ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)This system does so much more than the systems my counterparts around the country are using--it has really automated our continuing education events and tied our association management together. ![Lynda M. | Executive Director profile picture](https://ce21.com/wp-content/uploads/2025/10/lynda-marshall.jpg) Lynda M. | Executive Director Vermont Psychological Association ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)The staff is exceptional—always ready to lend a hand. With so many features tucked away in the system’s backend, we don’t use some functions regularly and often need their guidance. Thankfully, they’re consistently patient and helpful in walking us through any challenges. ![Andrea L. | Executive Director profile picture](https://ce21.com/wp-content/uploads/2025/10/andrea-larew.jpg) Andrea L. | Executive Director Colorado Chiropractic Association ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)I've been working with CE21 now for a few years, and have had a wonderful experience. The company prioritizes listening to their customers to inform their own product roadmap, and they are always learning and building. I gave 5 stars on innovation because they will implement new features requested from clients very readily if they see how it will benefit the rest. ![Kara B. | CLE Director profile picture](https://ce21.com/wp-content/uploads/2026/02/kara-bridge-120x120.png) Kara B. | CLE Director Alaska Bar Association ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)CE21 has been fantastic to work with. They’re incredibly responsive, the product is dynamic and well-designed, and the staff is truly patient and supportive every step of the way. It’s clear they care about their customers and continuously improving what they offer. I can’t recommend CE21 enough! ![Kathleen H. | Director, Office of Continuing Education profile picture](https://ce21.com/wp-content/uploads/2026/01/kathleen-heim-120x120.jpg) Kathleen H. | Director, Office of Continuing Education University of Buffalo Social Workers ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)Partnering with CE21 is the best decision our company has made. They are an amazing partner to work with. With CE21 as our backbone we don’t have to focus on the technology because that’s their expertise. This allows us to work with associations and their members to produce the highest quality educational material available. ![Anne T. | Chief Operating Officer profile picture](https://ce21.com/wp-content/uploads/2021/12/1539710957104.jpeg) Anne T. | Chief Operating Officer Business Professionals Network (BPN) ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)We've found this AMS system to be a truly valuable asset. A key factor in our decision to transition was the highly capable LMS, which integrates perfectly with the AMS. We've had the pleasure of working with [CE21], and their professionalism and support have been outstanding." ![Marlene C. | Member Liaison profile picture](https://ce21.com/wp-content/uploads/2025/12/marlene-ncchiro-120x120.png) Marlene C. | Member Liaison North Carolina Chiropractic Association ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)CE21 has the best customer service I have ever experienced. If I email a question, it gets answered right away. ![Teresa R. | Director of Education profile picture](https://ce21.com/wp-content/uploads/2025/10/teresa-roland.jpg) Teresa R. | Director of Education Arizona Osteopathic Medical Association ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)CE21 has also provided a valuable avenue for generating additional revenue, especially for small associations. I especially appreciate the automated marketing and sales emails, affordable and reliable livestreaming services, and the ability to support multiple chapters or organizations through a shared catalog system—something we have not found replicated elsewhere. ![Amanda M. | Executive Director profile picture](https://ce21.com/wp-content/uploads/2026/03/amanda-m-120x120.jpg) Amanda M. | Executive Director Maine Osteopathic Association ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)When it came time to renew our contract with another CE Learning Management System, we knew we needed to explore options that provide a robust and user friendly platform for our customers and staff. CE21 provides all the features we were looking for to deliver quality continuing education. It also includes an intuitive back-end platform that allows us to streamline our processes. CE21 affords us the flexibility to spend more time on serving our customers and less time figuring out how to do it. ![Harry B. | Former CEO profile picture](https://ce21.com/wp-content/uploads/2026/02/harry-beans-120x120.png) Harry B. | Former CEO CLE West ## Why Organizations Choose CE21  ### Advanced Learning That Actually Happens Deliver courses, certifications, and continuing education without the tech headaches. Your members learn. You track everything. It just works.  ### Streamlined Events That Don't End Turn conferences into revenue streams. Whether live, virtual, or hybrid, your content lives on and keeps earning long after the event wraps.  ### Membership That Grows Itself Manage individuals, organizations, and chapters in one place. Automate dues, engage members, and actually see who’s active. ## Schedule Your CE21 Demo --- ### [Concierge Services](https://ce21.com/concierge-services/) **Published:** December 19, 2024 **Author:** Rick Rutherford **Content:** # Concierge-Level Managed Services ## Scale Your Education Programs Without Hiring More Staff Expert support that frees your team to focus on what matters most. [Request a Demo](https://ce21.com/demo/) ![](https://ce21.com/wp-content/uploads/2026/04/concierge-bell.png "concierge-bell - CE21") ## CE21 Concierge-Level Managed Services Stretched thin with tight deadlines and complex technical requirements? CE21’s Concierge-Level Services return your most valuable resource: **time**. Our experienced team handles the heavy lifting, including live event production, course creation, data imports, and website updates. You get expert execution customized to your exact needs, allowing your team to stay focused on strategic priorities and member engagement. ![](https://ce21.com/wp-content/uploads/2024/12/wg-vc-683x1024.jpg "A person is sitting at a desk, participating in a video conference on a laptop. The laptop screen shows four participants in the video call, each in their own window. The person is taking notes with a pen on a notepad beside the laptop. This image shows a person engaged in a video conference call on a laptop, with four participants visible on the screen. The person is also taking notes, indicating active participation in the meeting. This image is relevant as it depicts a common scenario in remote work or online learning environments. - CE21") ## Virtual / Hybrid Event Services CE21 empowers your team to build and manage highly customizable virtual conferences directly within our platform. If you are facing staff shortages, tight deadlines, or complex technical requirements, you can rely on CE21 to **manage your virtual or hybrid conference for you**. Our experienced team will customize and oversee every aspect of your event, from initial setup to final execution. This comprehensive support allows you to focus on your content and attendees while we ensure the event meets your exact specifications. Our Managed Services Include: - **Registration Management**: Secure flexible options for direct event registration or easy importation of external data to manage attendee access. - **Branded Experience**: Deploy a fully setup event portal that reflects your brand and ensures a professional appearance. - **Professional Production**: Utilize our team for remote Zoom management or on-site videography to ensure high-quality live streaming. - **Video Quality Assurance**: Trust our team with video encoding and preparation to ensure smooth delivery for your viewers. - **Audience Engagement**: Foster connection through interactive features such as live Q&A, chat, and attendee forums. - **Sponsor Revenue**: Drive engagement and return on investment with virtual exhibitor booths and dedicated sponsor pages. - **Dedicated Support**: Receive end-to-end setup assistance and dedicated event support to resolve any issues quickly. - **Measurable Results**: Access detailed post-event reporting and analytics to evaluate success and inform future decisions. [Discuss Your Upcoming Event](https://ce21.com/demo/) ## On-Site Videography & Remote Zoom Productions In a post-COVID world, offering virtual access to continuing education programs is no longer optional; it’s expected by your members. Live-streaming your programs ensures members can participate from anywhere. With over 3,000 successful live-stream projects under our belt, our nationwide network of videographers have extensive experience in navigating the waters of hotel conference rooms or conference centers. CE21 Event Production Services Options: - - **Live Webcasts:** On-site experienced videographer live-streaming program(s) to a remote online audience - **Videography Only:** On-site experienced videographer recording program(s) to be delivered at a later date (typically as an On Demand or video replay product) - **Zoom Powered Webcasts:** Experienced CE21 Zoom technician live-streaming remote Zoom panelist(s) into the CE21 program viewer, allowing for advanced certification options and interactive features Our live event production integrates seamlessly with virtual conferences and other products, delivering an engaging experience for attendees. [Discuss a Live Event Production Project](https://ce21.com/demo/) ![](https://ce21.com/wp-content/uploads/2024/02/28947926_1870545076310226_6926203151402557842_o.jpg "A person operating a professional video camera mounted on a tripod. The person is wearing headphones and monitoring audio. The background features a patterned wallpaper and a partially visible window with a curtain. - CE21") ![](https://ce21.com/wp-content/uploads/2024/12/pexels-anntarazevich-5697255-1024x683.jpg "The image has a black background with the words 'HERE TO HELP' written in white, uppercase letters in a hand-drawn style. - CE21") ## Simple or Complex Product Builds If your team is short on staff or time, CE21 is here to help with our concierge level services. We can save your team valuable time by handling the setup of simple products like OnDemand courses or Video Replays. This includes attaching certification steps, generating certificates, adding faculty details, and inputting all necessary product information into your catalog. For more complex product builds, such as Live Events, Classrooms or Live Classrooms, your team may need some technical assistance and wizardry from our Client Services team to get your more involved products across the finish line. ## Data Imports Importing third-party data into our platform (after onboarding!) can be difficult, especially when it requires extensive cleaning and sorting. Even for Excel experts, the process can be time-consuming and complex. CE21 simplifies this for you. Just send us your spreadsheet data, and we’ll take care of the rest: cleaning, organizing, and formatting it for an easy import into our platform. By letting CE21 handle the data preparation, you can avoid the hassle and focus on more important tasks. ![](https://ce21.com/wp-content/uploads/2024/12/data.jpg "A person with a blurred face is sitting at a desk in front of a laptop. The person is writing in a notebook with a pen. The desk has a calculator, a mouse, and several binders. The laptop screen displays a spreadsheet or a table with various colored sections." This image captures a typical office or study environment, highlighting the use of both digital and physical tools for productivity. - CE21") ![](https://ce21.com/wp-content/uploads/2024/12/website-design.jpg "A laptop displaying a WordPress dashboard is placed on a wooden table. To the left of the laptop, there is an open notebook with handwritten notes and a pen resting on it. To the right of the laptop, there is a smartphone displaying a text message or email. In the bottom right corner, there is a cup of coffee on a saucer. - CE21") ## Website (Re)Design & Migration Services Whether you’re migrating more content to your CE21 WordPress site, refreshing its design, or updating the look of your catalog, we offer a straightforward and customized approach to ensure your site is both visually appealing and high-performing. We’ll collaborate with you every step of the way to make sure your site not only looks great but also operates smoothly, providing you with a professional online presence that aligns with your goals. ## Ask a Question Not ready for a demo quite yet or have a quick question? No problem. Fill out the form below, and a product expert will be in touch. Please enable JavaScript in your browser to complete this form. Name \*First Last Group/Association Email \* Message \* Send![Loading](https://ce21.com/wp-content/plugins/wpforms/assets/images/submit-spin.svg) --- ### [Classified Ads](https://ce21.com/classified-ads/) **Published:** December 18, 2024 **Author:** reid@ce21.com **Content:** # Classified Ads Module ## Classified Ads That Generate Predictable Non-Dues Revenue Let members post jobs, sell equipment, and advertise services directly through your catalog while you collect automated payments, maintain quality control, and generate consistent revenue. [Request a Demo](https://ce21.com/demo/) ![](https://ce21.com/wp-content/uploads/2026/01/classified-ads-cropped.png "classified-ads-cropped - CE21") ![](https://ce21.com/wp-content/uploads/2026/01/Businessman-cutting-downward-trend-line-with-large-scissors-concept-of-financial-loss-and-market-decline-illustration.png "Businessman cutting downward trend line with large scissors concept of financial loss and market decline illustration - CE21") ## Stop Losing Revenue to Manual Ad Management If you’re manually invoicing advertisers, copying job postings from emails, or chasing expired listings, you’re working too hard for revenue that should run on autopilot. Many teams struggle with: - - **The Payment Gap**: Manually invoicing for every ad instead of using automatic payment processing through your integrated catalog leads to lost time and missed revenue opportunities. - **Disjointed Experiences**: Forcing members to create a separate login just to post a job or sell equipment. - **Admin Overload**: Spending hours reviewing, editing, and formatting posts that should be automated. - **Missed Revenue**: Failing to offer member-specific pricing or bundles because the software is too rigid. ## Predictable Non-Dues Revenue on Autopilot Turn catalog space into consistent revenue without adding work. Whether you charge $50 per job posting or offer premium placement upgrades, every transaction flows through your existing payment gateway with automatic processing, member discounts, and detailed reporting. - **Post**: The user fills out a simple form and pays via your integrated catalog. - **Approve**: Your team gets a notification to review the post for quality. - **Launch:** Once approved, the ad is live and searchable. - **Manage**: Ads automatically expire based on your settings, or users can mark them as completed to keep the board fresh. And because it’s built into your unified CE21 platform, you’ll see classified revenue alongside membership dues, event registrations, and course sales, with all the data in the same reports and no spreadsheet merging required. ![](https://ce21.com/wp-content/uploads/2026/01/grow-revenue-scaled.png "grow-revenue - CE21") ![](https://ce21.com/wp-content/uploads/2026/01/online-market-v2-scaled.png "online-market-v2 - CE21") ## A Marketplace That Runs Itself Because CE21’s Classified Ads Module shares the same unified database as your LMS, AMS, and Events platform, everything just works. No integrations, no data sync issues, no member frustration. - **Total Content Control:** While the posting is self-service, you keep the final say. A simple staff review and approval process ensures every ad meets your standards before it goes live. - **Seamless Member Access**: Your members use their existing single login to post and manage ads. No new passwords to remember. - **Smart Pricing Tiers**: Automatically offer discounts to members while charging non-members a premium. You can even set up special pricing for specific companies or groups. - **Premium Ads**: Offer premium ad posting options, including bold titles, customized background colors, and the ability to pin ads to the top. - **Flexible Categories:** Whether you are hosting a simple job board, selling used medical equipment, or listing office space, you can create searchable categories that make sense for your specific industry. ## A Modern Experience Your Members Will Actually Use Your members expect the same seamless experience they get from Amazon or Netflix. CE21’s Classified Ads delivers that professional, intuitive interface by making posting and browsing ads effortless on any device. - **Mobile-Ready Browsing**: Whether reviewing job postings during their commute or listing equipment from their iPad, members get a fast, responsive experience that works anywhere. - **Self-Service Editing**: When a position is filled or an item sells, members update or close their ads instantly with no emails to your staff, no delays, and no back-and-forth. - **Searchable Intelligence**: Users can quickly filter by category to find exactly what they need, from career opportunities to specialized services. ![](https://ce21.com/wp-content/uploads/2026/01/Stylish-mind-map-with-nodes-and-icons-representing-concepts-and-ideas-in-vibrant-flat-design.png "Stylish mind map with nodes and icons representing concepts and ideas in vibrant flat design - CE21") ## See How Classified Ads Fits Your Revenue Strategy Whether you’re looking to generate $10K or $100K+ annually in non-dues revenue, CE21’s Classified Ads Module adapts to your needs. Set it up once and let it run. Schedule a personalized demo to see pricing tiers, approval workflows, and reporting features in action. [Let's Chat](https://ce21.com/demo/) ## Frequently Asked Questions ##### How do classified ads generate non-dues revenue for professional associations? CE21’s Classified Ads Module transforms your catalog into a revenue-generating marketplace by allowing members and non-members to purchase ad space for job postings, equipment sales, and service listings. Every ad posted flows through your existing payment gateway with automatic processing, so your association collects revenue 24/7 without manual invoicing or chasing payments. CE21 clients typically charge $50-$200 per job posting, with options for premium placements, creating thousands in predictable monthly non-dues revenue. ##### Can members manage their classified ads without requiring staff support? Yes. CE21’s Classified Ads Module is designed as a self-service system where members use their existing CE21 login to post, edit, and manage their own ads. Members can update job descriptions, mark items as sold, or close completed listings instantly, all without emailing your staff. Your team maintains full control through a simple approval workflow before ads go live, but day-to-day management happens automatically. This eliminates the administrative burden while ensuring quality standards. ##### Does CE21's Classified Ads integrate with our existing LMS and AMS? CE21’s Classified Ads Module does more than just integrate. It shares the exact same unified database as your Learning Management System (LMS), Association Management System (AMS), and Events platform. This means there’s no integration to set up, no data synchronization issues, and no middleware costs. When a member posts a job, that activity is immediately visible in their member profile, transaction history, and your unified reports. Unlike competitors who bolt together separate systems, CE21 built everything on one platform from the ground up. ##### What types of classified ads work best for professional associations? CE21’s Classified Ads Module supports any category that serves your members’ professional needs. The most common are job boards for career opportunities, equipment marketplaces for buying and selling professional tools or medical devices, office space listings, and service directories for consultants or vendors. CE21 lets you create custom searchable categories specific to your industry, whether that’s legal practices for sale, CE course instructor opportunities, or specialized healthcare equipment. The flexibility ensures the module adapts to your association’s unique needs. ##### How does pricing work for member vs non-member classified ads? CE21’s Classified Ads Module includes smart pricing tiers built into your catalog. You set member pricing (often discounted 25-50%), non-member pricing, and even custom rates for specific companies or groups. The system automatically applies the correct pricing based on the user’s membership status with no manual verification needed. You can also offer premium ad options like bold titles, colored backgrounds, or pinned-to-top placement at higher price points. All pricing is managed through your existing CE21 e-commerce system with the same payment gateways you already use. ##### What happens if a classified ad doesn't meet our quality standards? CE21’s Classified Ads Module includes a staff approval workflow that gives your team final say before any ad goes live. When a member submits an ad and completes payment, your staff receives a notification to review the content. You can approve it as is, request edits, or reject it if it doesn’t meet your standards. This ensures every listing maintains your association’s professional reputation while still offering members the convenience of self-service posting. Plus, CE21 automatically handles ad expiration based on your settings, keeping your marketplace fresh without manual cleanup. --- ### [Live Event Portal](https://ce21.com/live-event-portal/) **Published:** December 18, 2024 **Author:** reid@ce21.com **Content:** # LIVE EVENT PORTAL ## Manage Attendance and Credits in Real-Time with QR Scanning in-person **attendance management** [Request a Demo](https://ce21.com/demo/) ![](https://ce21.com/wp-content/uploads/2026/04/qr-badge-user.jpg "qr-badge-user - CE21") ![](https://ce21.com/wp-content/uploads/2024/12/qr-300x181.png "qr - CE21") ## Simplify Live Event Management Eliminate paper registrant lists and manual attendance tracking with our CE21 Live Event Portal which allows for QR Code scanning of attendee badges. Whether it’s adjusting credits or monitoring attendance, our portal provides the tools you need at a glance, giving you more time to connect with attendees and ensure your event runs smoothly from start to finish. ## Key Features  ### Live Event Portal Easily log into our live event portal to manage your live events. Add volunteers or staff as needed, track attendance, adust credits, modify check-in/out times, and more—all in one place.  ### QR Code Badges Generate attendee badges with unique QR codes for each registrant, and optionally include your logo for branding. These badges enable efficient scanning and tracking of check-ins and check-outs for the full conference or individual sessions.  ### Attendance Insights Keep tabs on attendance at a glance with smart filters and color-coded indicators. Instantly see who’s checked in, who’s not, and identify attendees requiring attention—all in real time.  ### Attendee View Access a detailed overview of each attendee with the sidebar view. See their name, location, company, and registered agenda items at a glance. Easily manage attendance and explore other programs the attendee is part of, from one convenient interface. ## CE21 Live Event Portal The CE21 Live Event Portal simplifies attendee check-ins, attendance tracking, and credit verification. With custom QR-coded badges for each attendee, staff can quickly scan and track attendance using any device. Join Lisa Wise as she discusses the power of the portal! ## Efficient Live Event Management Effortlessly manage your event with real-time credit tracking, automatic completion markers, and a color-coded system for credit reviews. See how the Live Event Portal can streamline your process—schedule a demo today to experience it firsthand. [Schedule a Demo](https://ce21.com/demo/) ## Ask a Question Not ready for a demo quite yet or have a quick question? No problem. Fill out the form below, and a product expert will be in touch. Please enable JavaScript in your browser to complete this form. Name \*First Last Group/Association Email \* Message \* Send![Loading](https://ce21.com/wp-content/plugins/wpforms/assets/images/submit-spin.svg) --- ### [CE21 Referral Service](https://ce21.com/professional-referral-services/) **Published:** March 26, 2026 **Author:** Reid Stillings **Content:** # Professional Referral Service Software ## Boost Revenue with Automated Referrals Optimized for bar associations and professional networks, the CE21 Referral Service is designed to automate any referral system, including legal services, medical networks, and specialized member groups. [Request a Demo](https://ce21.com/demo/) ![](https://ce21.com/wp-content/uploads/2026/03/referral-program.jpg "referral-program - CE21") ![](https://ce21.com/wp-content/uploads/2026/04/connect-professionals.jpg "connect-professionals - CE21") ## Connect the Public with Qualified Professionals Instantly Your website visitors need help fast. Our professional referral module allows you to build custom intake forms that gather specific case or project details directly within your catalog. - **Automatic Matching**: Use a rotating assignment queue to ensure referrals are distributed fairly among your professionals. - **Smart Filtering**: Allow clients to narrow their search by practice area, specific specialties, profile fields or even geographical location like zip code radius. - **Monetization Options**: Generate immediate non-dues revenue by charging clients a nominal service fee before they receive their referral information. ## A Dedicated Portal for Member Success Give your members the tools they need to grow their practice while reducing your staff’s administrative burden. Once a professional joins your referral group, they gain access to a dedicated management tab on their account page. - **Control Availability**: Professionals can pause referrals during vacations or heavy caseloads to ensure they only receive leads when they are ready to respond - **Transparent Reporting**: Members manually report fees received, including retainers or settlements, to automatically calculate the referral percentage owed to your association - **Detailed History**: Professionals can track the status of every referral, add notes, and manage their selected specialties in real time. ![](https://ce21.com/wp-content/uploads/2026/04/professional-portal.png "professional-portal - CE21") ![](https://ce21.com/wp-content/uploads/2026/04/centralized-management.jpg "centralized-management - CE21") ## Centralized Management for Your Team Stop fighting with spreadsheets and manual tracking. Our system automates the communication and calculation tasks that eat up your staff’s time - **Automated Communications**: The system triggers personalized emails to the client, the professional, and your staff the moment a match is made. - **Manual Overrides**: While the system handles the heavy lifting, your staff maintains full control with the ability to manually initiate referrals or override automatic matches when a specific touch is needed. - **Financial Oversight**: Generate statements and track owed referral fees through a centralized dashboard, ensuring your association never misses out on earned revenue. ## Tailored to Your Association’s Unique Workflow From lawyer referral services run by bar associations to CPA panels, financial advisor networks, and medical society referral programs: the referral service adapts to how your organization works. - **Hierarchical Organization**: Organize your service by broad “Practice Areas” and granular “Specialties” to make sure clients find exactly what they need. - **Custom Branding**: Enhance your catalog’s appeal by adding unique images and descriptions to every specialty and group. - **Scalable Structure**: Whether you have 500 or 50,000 members, our cloud-based infrastructure handles the load so you can focus on your mission. ![](https://ce21.com/wp-content/uploads/2026/04/centralized-management-edit.jpg "centralized-management-edit - CE21") ## Ready to transform your referral program? Experience how a truly integrated platform can eliminate your technology frustrations and drive more value for your members. [Request a Demo](https://ce21.com/demo/) ## CE21 Referral Service FAQs ##### How does the CE21 Referral Service ensure fair distribution of leads? The system uses an automated referral rotation algorithm and assignment queue. This ensures referrals are distributed fairly among all active professionals and prevents any single member from receiving consecutive referrals. ##### Can an association charge both clients and professionals for referrals? Yes. Associations can charge clients a nominal upfront service fee before providing a referral. Additionally, they can set a referral percentage that professionals owe the association based on fees collected from the client. ##### Does CE21 automate the intake process for lawyer referral services? Yes. The system provides customizable intake forms that allow members of the public to describe their needs and receive an automatic referral instantly. Staff can also manually initiate referrals for clients who call or visit in person. ##### How do professionals manage their availability for the referral program? Professionals can log into their account page to select specific Practice Areas and Specialties. They also have the ability to “pause” accepting new referrals if they are away for vacations or have a heavy caseload. ##### What happens if a professional cannot take a referred case? A professional can mark a referral as “Referred Back” due to conflicts of interest or lack of capacity. Once this occurs, staff are notified to manually reassign the client to another matching professional. ##### Is client information protected and accessible to the association? Clients do not need to create accounts; their information is captured via the intake form and stored within the referral record. This data is visible only to authorized association staff and the specific professional matched with the client. --- ### [Sharing Marketplace](https://ce21.com/sharing-marketplace/) **Published:** January 12, 2024 **Author:** Rick Rutherford **Content:** # CONTENT SHARING MARKETPLACE ## Grow Your Catalog without Growing Your Workload You have already built great educational programs. Now, you can use our **Content Sharing Marketplace** to trade courses with other professional associations. It is the easiest way to fill curriculum gaps and build a hands-off revenue stream that moves the needle. [Request a Demo](https://ce21.com/demo/) ![](https://ce21.com/wp-content/uploads/2026/01/new-servers.png "new-servers - CE21") # Stop building every single course from scratch Creating fresh, relevant content for your members is a massive drain on your time and budget. Most associations find themselves stuck in a cycle of constant production, yet they still have gaps in their catalog that frustrate members. You shouldn’t have to choose between a “bare bones” library and burning out your small staff. The current way of doing things leaves your best content siloed on your own site, while your members look elsewhere for the specialized education you haven’t had time to build yet. [![](https://ce21.com/wp-content/uploads/2026/01/sharing-marketplace.png "sharing-marketplace - CE21")](https://ce21.com/wp-content/uploads/2026/01/sharing-marketplace.png)  ## ADD NEW REVENUE - **New Revenue on Autopilot:** List your high-performing webcasts, videos, or on-demand courses in the marketplace and earn money every time another organization makes a sale. - **Custom Pricing Control**: Use our simple interface to set your licensing ranges and terms. - **Sharing Marketplace Report**: Track detailed sales data from the marketplace, including sharing tenants, product formats, number of sales, and total revenue generated.  ## Expand Your Library - **Instantly Expand Your Library:** Access a massive network of industry-leading speakers and specialized content from other professional organizations to give your members more variety. - **Fill the Gaps:** Quickly add “master classes” or niche certifications to your catalog without the months of planning and production usually required. - **Seamless User Experience**: Members never know they are taking a shared course. The transition is invisible, keeping them inside your branded environment. ## CE21 Content Sharing Marketplace FAQs ##### Do I lose control of my content? Not at all. You decide exactly who sees your programs and what they pay to access them. You can add or remove items from the marketplace whenever you like. ##### Is it hard to set up? It is built directly into your platform. There are no complicated uploads or technical hurdles. If a course is in your CE21 system, sharing it is as simple as a few clicks. ##### How do I get paid? Everything is tracked natively within the system. You get clear reports on your sales, and the revenue is handled through the platform’s integrated e-commerce tools. --- ### [Email Marketing](https://ce21.com/email-marketing/) **Published:** December 17, 2024 **Author:** Rick Rutherford **Content:** # Email Marketing ## Finally, an email tool that actually knows your members Send precise, personalized messages directly from the CE21 platform. No exports. No syncing. No guesswork. Just smarter communication powered by your live member data. [Request a Demo](https://ce21.com/demo/) ![](https://ce21.com/wp-content/uploads/2025/12/digitallmarketing.png "digitallmarketing - CE21") ![A visual representation of email marketing strategies. The image shows a central text "EMAIL MARKETING" surrounded by various related terms such as "STRATEGY," "PRIZES," "SOCIAL MEDIA," "SUBSCRIBER LIST," "ANALYSIS," "ROI," "RELIABILITY," and "CONTENT." Two hands are seen writing on notepads, with additional items like a coffee cup, pens, and paper scattered around.](https://ce21.com/wp-content/uploads/2025/01/AdobeStock_334698906-1024x683.jpeg "Email Marketing Strategies Visual Guide - CE21") ## Why is sending a simple newsletter so complicated? If you are like most association pros, you spend more time managing data than writing content. You have to export a list from your database, clean it up in Excel, upload it to a third-party tool like Mailchimp or Constant Contact, and pray you didn’t miss anyone. It creates a cycle of frustration: - - **The “Unsubscribe” Fear**: You worry about accidentally emailing members who already registered for the event you are promoting. - **Data Lag**: By the time you upload your list, it is already out of date. - **Generic Blasts**: You send the same generic message to everyone because segmenting your audience takes too many hours ## Smarter email tools built for associations We focus on the features that actually save you time. You get professional design tools, powerful automation, and the ability to target members based on what they actually do, all without leaving your screen. **Smart Lists that manage themselves** Forget about manual exports. Our “Smart Lists” are living queries that update in real-time. You set the criteria once, such as “Active Members who haven’t registered for the Annual Conference,” and the system automatically adds or removes people as their status changes. You never have to double-check if your list is current. **Set-it-and-forget-it automation** Stop babysitting your send schedule. Set up automated rules to trigger emails exactly when they are needed. - - **Renewals:** Automatically nudge members when their expiration date is approaching. - **Reminders:** Send “Know Before You Go” emails to event registrants without lifting a finger. - **Onboarding:** Welcome new members with a scheduled drip campaign that introduces them to your benefits. ![A person's hands typing on a laptop, with a white envelope icon hovering over the screen, connected to a network of user profile icons against a blue digital background.](https://ce21.com/wp-content/uploads/2025/12/email-campign.jpeg "technology - CE21") **Templates that look like you** You don’t need a graphic designer to look professional. Use our drag-and-drop template system to create beautiful, branded emails. The system can automatically populate personal details, so you are always addressing your members by name, not “Dear Member”. **Real insights, not just open rates** Go beyond vanity metrics. Because your email tool is connected to your main data, you can see how communication drives actual behavior. Did that email lead to a registration? Did the renewal reminder result in a payment? You can track shopping trends and program completions directly from your campaigns. ## Simplify Your Email Campaigns Easily create and send emails that get noticed with our user-friendly email marketing tool. Whether you’re using it alongside our LMS platform or on its own, it’s built to save you time and make your outreach simple and effective. Learn more with a personalized demo of our email marketing features. [Book a Demo](https://ce21.com/demo/) ## Email Marketing Key Features  ### Smart Lists Create and maintain dynamic contact lists that automatically update for accurate, relevant outreach.  ### Intuitive Email Builder Easily design customized emails using drag-and-drop features and pre-built or custom templates.  ### Advanced Reporting Track performance with detailed reports on delivery rates, opens, clicks, bounces, and unsubscribes.  ### Exclusion Options Exclude recipients who’ve already interacted with previous emails to avoid redundancies. ## Ask a Question Not ready for a demo quite yet or have a quick question? No problem. Fill out the form below, and a product expert will be in touch. Please enable JavaScript in your browser to complete this form. Name \*First Last Group/Association Email \* Message \* Send![Loading](https://ce21.com/wp-content/plugins/wpforms/assets/images/submit-spin.svg) --- ### [CE21 Mobile App](https://ce21.com/ce21-mobile-app/) **Published:** December 16, 2024 **Author:** Reid Stillings **Content:** # CE21 MOBILE APP ## The LMS Mobile App for Learning on the Go Turn every mobile device into a portable classroom. CE21’s mobile app makes learning accessible anywhere, offline or online. This allows your members to complete their CE requirements on their schedule, not yours. [Request a Demo](https://ce21.com/demo/) ![](https://ce21.com/wp-content/uploads/2024/11/ce21mobile-v3-removebg-preview.png "ce21mobile-v3-removebg-preview - CE21") ## High Ratings from Real Professionals Thousands of professionals rely on the CE21 app daily for their continuing education. With consistently high ratings on iOS and Google Play, our app delivers the mobile-first experience busy professionals expect. ![Verified Member Review profile picture](https://cdn.trustindex.io/assets/default-avatar/noprofile-06.svg) Verified Member Review 18. April, 2025. ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)Easy training app to navigate the material and lessons. ![Verified Member Review profile picture](https://cdn.trustindex.io/assets/default-avatar/noprofile-06.svg) Verified Member Review 24. February, 2022. ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)Easy to use, I can quickly get to my sessions without a lot of searching. ![Verified Member Review profile picture](https://cdn.trustindex.io/assets/default-avatar/noprofile-06.svg) Verified Member Review 27. January, 2022. ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)Great for Learning and obtaining CLE ![Verified Member Review profile picture](https://cdn.trustindex.io/assets/default-avatar/noprofile-06.svg) Verified Member Review 20. March, 2020. ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)I love it because it helps me engage in continuous learning in and out of my home. ![Verified Member Review profile picture](https://cdn.trustindex.io/assets/default-avatar/noprofile-06.svg) Verified Member Review 9. January, 2020. ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)Reliable and easy! I've been using this to watch teleconferences. It's easy to find my conferences inside the app. Streams really well. Sound and picture quality are excellent. [![](https://ce21.com/wp-content/uploads/2026/01/mobile-1-v2.png "mobile-1-v2 - CE21")](https://ce21.com/wp-content/uploads/2026/01/mobile-1-v2.png) ## A Fully Integrated Extension of Your Platform - **True Offline Learning**: Download on-demand programs to watch anytime, even without an internet connection. - **Complete Course Playback**: Members can attend live webcasts, on-demand seminars, and webinars directly from their devices. - **Frictionless Certification**: Every step of the process is built into the app: including quizzes, attendance verification, and evaluations. ## Complete CE Management, Right in the App - **Instant Credit Tracking**: Certificates are available to email or download the moment a course is finished. - **Social & Interactive Tools**: Members stay connected through Facebook-style forums, live chat, and speaker Q&A widgets. - **Accessible Content**: Support for closed captioning ensures your educational programs are inclusive and easy to follow. [![](https://ce21.com/wp-content/uploads/2026/01/mobile-2-v3.png "mobile-2-v3 - CE21")](https://ce21.com/wp-content/uploads/2026/01/mobile-2-v3.png) [![](https://ce21.com/wp-content/uploads/2026/01/mobile-3-v2.png "mobile-3-v2 - CE21")](https://ce21.com/wp-content/uploads/2026/01/mobile-3-v2.png) ## Brand Presence and Premium Value - **Instant App Messaging:** Push messages, announcements, and exclusive discount codes directly to members’ phones to reach them where they already are. - **All-Inclusive Value:** The app is included at no extra cost with your LMS contract, and our in-house team handles mobile app support for both your staff and your members. - **White-Label Branding**: You have the option to have the app rebranded with your organization’s name and logo so your brand remains front and center. ## Don't Let Outdated Tech Drive Members Away Busy professionals expect technology that works like the apps they use every day. If your mobile experience is frustrating (requiring constant internet or only working on desktop), you are not just losing engagement; you are losing the next generation of members who expect better. A modern mobile app signals that your association is forward-thinking and committed to meeting members where they are. It transforms your technology from a barrier into a powerful retention tool. ![](https://ce21.com/wp-content/uploads/2026/01/Collection-of-diverse-characters-using-modern-gadgets-like-laptops-smartphones-and-tablets-Flat-vector-illustration-set-for-technology-concepts.png "Collection of diverse characters using modern gadgets like laptops smartphones and tablets Flat vector illustration set for technology concepts - CE21") ## Ready to Give Your Members the Mobile Experience They Expect? Ready to Give Your Members the Mobile Experience They Expect?” “The CE21 mobile app is included at no extra cost with every LMS contract. Give your members the flexibility to learn anywhere while your staff focuses on what matters. [Request a Demo](https://ce21.com/demo/) ## Frequently Asked Questions ##### Is the CE21 mobile app included in my contract? Yes, the mobile app is included at no extra cost with all CE21 LMS contracts. Unlike other vendors who charge for mobile upgrades or per-seat fees, CE21 provides this as a core part of your platform. ##### Can members truly learn without an internet connection? Absolutely. The CE21 app features true offline viewing, allowing members to download on-demand seminars to watch anywhere. All progress, quiz scores, and course completions automatically sync with the CE21 database the moment the user is back online. ##### Does the app support complex certification and CE compliance? Yes. CE21 built the app to handle the rigorous standards of professional associations, including automated credit calculation and attendance verification. Members can complete required quizzes and evaluations directly in the app to obtain their certificates instantly. ##### How does CE21 handle technical support for the app? CE21 provides 100% in-house, US-based support for both your staff and your members. If a member has a question about the app, they can contact the CE21 toll-free help desk directly, freeing your team from technical troubleshooting. ##### Can we brand the app as our own? Yes. While the standard app is included, CE21 offers a white-labeling option to rebrand the interface with your organization’s specific name, colors, and logo. This ensures your members see your brand front and center in the App Store and Google Play. ##### What happens if a member starts a course on their computer and wants to finish on their phone? CE21 provides a seamless cross-device experience. Members can start a seminar on their desktop and pick up where they left off on the mobile app, with all data syncing automatically across the platform. --- ### [User Support](https://ce21.com/user-support/) **Published:** January 10, 2024 **Author:** Reid Stillings **Content:** # In-House User Support ## Finally, a Tech Partner That Actually Picks Up the Phone Our LMS help desk and member ticketing system support is entirely in-house and human-led. No chatbots, no outsourced call centers, and no reading from scripts. **No hoops, just help.** [Request a Demo](https://ce21.com/demo/) ![](https://ce21.com/wp-content/uploads/2026/01/woman-headset-scaled.png "woman-headset - CE21") ## What "Support That Feels Like Family" Looks Like ![A person wearing a dark blue shirt with white polka dots is sitting in front of a laptop. The person is wearing a headset with a microphone. The background shows a cozy room with a bookshelf, a lamp, and a window with curtains](https://ce21.com/wp-content/uploads/2025/12/AdobeStock_1300329992.jpeg "Professional Woman Working Remotely in a Clean Home Office Environment - CE21") ### **We Support Your Staff AND Your Members** This is the game-changer. Some software vendors will only talk to your designated administrators. If your members have trouble logging in or accessing a webcast, those calls come to you. Not with us. We act as an extension of your staff. We field questions directly from your members so you can stay focused on your real work. - - **Login issues?** We handle it. - **Can’t find a certificate?** We help them find it. - **Webcast audio trouble?** We troubleshoot it with them directly. ### **100% In-House Team** We never outsource. Every single person answering your emails or calls is a CE21 employee. Because our support team is in company meetings with our product managers, they don’t just read off a script, they actually understand how the system works. They can solve problems, not just log them. ### **Real Conversations, Not Robots** We don’t hide behind chatbots. You get toll-free phone access and direct email support. When you have a question, you get a straight answer from a human who understands the specific context of association management. ## Dedicated Support That Goes Beyond the Basics “We have been thrilled with the training and support we’ve received from CE21. Any questions we have get answered the same day and the whole team has gone to great lengths to not just point us to solutions that exist, but also to CREATE solutions for us at every turn when we needed to create something custom.” Amy M.Manager, MarCom “I am extremely pleased with CE21. The platform does just about everything and the customer service is excellent…When I first started using the platform, I was peppering [Support] with questions daily. Responses to my emails were (and are) very quick (most times within an hour) and my phone calls are often picked up within a minute. Ray F.Executive Director “I think the onboarding process was great, we onboarded and hit the ground running! There was a lot of information to process while actively building sites and publishing them. Major shoutout to Clint McBride for meeting with us every week for about 4 months straight. He has been so helpful in teaching us how to use CE21. Naomi H.Program Assistant: Registrar ## The "Support Roulette" Ends Here We know the drill with other platforms. You encounter a glitch, you submit a ticket, and then you wait. Maybe you get a generic auto-reply. Maybe you get bounced around to three different departments. Maybe you get told “that’s not in your support tier”. It’s exhausting, and it makes you feel like just another ticket number. **We do it differently.** At CE21, we don’t treat support as a cost center we need to minimize. We treat it as the most critical part of our relationship with you. When you call us, you aren’t routed to a massive call center overseas; you are talking to our team right here in the office. ![](https://ce21.com/wp-content/uploads/2025/12/AdobeStock_1195284292-scaled.jpeg "A glowing stop sign illuminated beside a roulette wheel filled with chips symbolizing the importance of halting unhealthy habits in a game of chance - CE21") ## What’s Included? (Everything.) ![](https://ce21.com/wp-content/uploads/2025/12/AdobeStock_245345072-scaled.jpeg "Helpandsupport - Inscription on Blue Keyboard Button 3D - CE21") We don’t believe in holding help hostage behind expensive “Premium Support” tiers. We want you to succeed, so we give you full access to our team from day one. - - **Unlimited Support**: Included in your contract at no extra cost. - **Toll-Free Phone Support**: Call us when you need us. - **Integrated Ticket System:** Submit and track requests right from your admin portal so nothing gets lost in an inbox. - **Live Stream Support:** Dedicated technical assistance during your live broadcasts. - **CE21 University**: A complete library of webinars, recorded training, and updated guides so you can learn at your own pace. ## Ready for Support You Can Count On? Switch to a platform where help is always just a phone call away. Schedule a demo and meet the team that’ll have your back. [Schedule a Demo](https://ce21.com/demo/) ## Frequently Asked Questions ##### Do you really charge $0 extra for support? Yes. Whether you are a small association or a large organization, premium in-house member and staff support is standard in every contract with CE21. We don’t upsell you on help. ##### What if my members call you? We help them! CE21 treats your members with the same care you would. We help them navigate the catalog, access their transcripts, and view their content. We act as “another department”. ##### How do I contact CE21? You can reach CE21 via our toll-free phone number, email, or through the “Help Bucket” ticketing system built directly into the CE21 Manager (the administrative back-end). ##### What happens if we have technical trouble during a live broadcast? We know live events are high-pressure, so we don’t leave you hanging. CE21 provides Live Stream technical support to back you up. Our team uses monitoring tools to track stream uptime, quality, and the experience of having managed and performed literally thousands of live streams. ##### How does my team learn to use the platform? CE21 has a proper onboarding process with our Client Services team that is supplemented by your access to CE21 University (CE21U), our dedicated training hub. It is packed with recorded programs, webinar series, and educational content to help your staff master the system at their own pace. --- ### [CE21 HR Landing Page](https://ce21.com/hr/) **Published:** April 14, 2026 **Author:** Reid Stillings **Content:** # The LMS and AMS Built for HR Chapters and Associations Manage your membership, deliver premium HR webcasts and test preparation programs, all while automating SHRM & HRCI credit tracking without the technical headaches. Finally, a unified platform and content marketplace designed specifically for the human resources profession. [Request a Demo](https://ce21.com/demo/) ![Legal professionals and attorneys attending an in-person CLE seminar focusing on law practice management and professional development.](https://ce21.com/wp-content/uploads/2026/04/hr-professional.jpg "hr-professional - CE21") - ✓ One Database (zero synching) - ✓ Content Sharing Marketplace - ✓ In-House Member Support ## Trusted by Leading HR Associations & Chapters Join the industry leaders powering their recertification programs and annual conferences on CE21. [![](https://ce21.com/wp-content/uploads/2026/04/mirarchi-hr.png)](#) [![](https://ce21.com/wp-content/uploads/2026/04/naaahratl-hr.png)](#) [![](https://ce21.com/wp-content/uploads/2026/04/bvhr-hr.png)](#) [![](https://ce21.com/wp-content/uploads/2026/04/shrm-atlanta-hr.png)](#) [![](https://ce21.com/wp-content/uploads/2026/04/dallas-hr.png)](#) [![](https://ce21.com/wp-content/uploads/2026/04/chesapeake.png)](#) ## The All-in-One Platform for Your Chapter’s Recertification Program Unlike platforms that bolt together separate LMS, AMS, and event tools, CE21 uses one unified database. Update a member’s record once, and their SHRM PDCs, HRCI credits, and certificates update instantly. Eliminate the manual entry of credits and simplify your chapter’s recertification tracking. **It just works.** [Request a Platform Tour](#demo-popup) ![CE21 LMS admin dashboard for managing and sorting educational products, seminars, and certification workflows.](https://ce21.com/wp-content/uploads/2025/12/catalog-product-search.png "catalog-product-search - CE21") ## CE21 & HREN Powering HR Recertification Together The partnership between CE21 and HREN provides the most comprehensive toolkit designed specifically for HR chapters and professional associations. By pairing CE21’s robust learning management system with HREN’s catalog of SHRM & HRCI-approved content, we offer a turnkey solution that helps organizations grow their reach and their revenue. ![](https://ce21.com/wp-content/uploads/2026/04/CE21Logo-no-slug-transparent-bg-1024x271.png "CE21Logo-no slug transparent-bg - CE21") CE21 is an all-in-one LMS, AMS, and Events platform built on a single database for professional organizations. It eliminates data silos by unifying education and membership into one ecosystem. The platform is backed by expert, in-house human support. ![](https://brand-assets.capterra.com/badge/d9228405-7586-42ca-903a-85346e6e8d60.svg) ![](https://ce21.com/wp-content/uploads/2026/04/hren.png "hren - CE21") As a proud member of the Business Professionals Network, **HREN (HR Education Network)** offers world-class professional development for HR practitioners. Our mission is simple: delivering premium, SHRM & HRCI-approved recertification content, keeping HR association members at the top of their field. ![](https://ce21.com/wp-content/uploads/2026/04/shrm-recertification.png) ![](https://ce21.com/wp-content/uploads/2026/04/recertification.png) ## What Continuing Education Leaders Are Saying ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)We've found this AMS system to be a truly valuable asset. A key factor in our decision to transition was the highly capable LMS, which integrates perfectly with the AMS. We've had the pleasure of working with [CE21], and their professionalism and support have been outstanding." ![Marlene C. | Member Liaison profile picture](https://ce21.com/wp-content/uploads/2025/12/marlene-ncchiro-120x120.png) Marlene C. | Member Liaison North Carolina Chiropractic Association ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)I find CE21 to be a great resource for adding content for online courses, live classrooms, and certification programs. It's very easy to upload video content and SCORM compliant courses. The system allows us to provide ongoing continuing education and certification programs for our members. I appreciate the many time-saving features, like automated renewals, notices, and notifications, which make managing our membership productive. ![Willis T. | President & CEO profile picture](https://ce21.com/wp-content/uploads/2025/01/Willis-Turner.jpg) Willis T. | President & CEO SMEI ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)Partnering with CE21 is the best decision our company has made. They are an amazing partner to work with. With CE21 as our backbone we don’t have to focus on the technology because that’s their expertise. This allows us to work with associations and their members to produce the highest quality educational material available. ![Anne T. | Chief Operating Officer profile picture](https://ce21.com/wp-content/uploads/2021/12/1539710957104.jpeg) Anne T. | Chief Operating Officer Business Professionals Network (BPN) ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)I could not be more pleased with CE21. They have a wonderful LMS and the support team are second to none. ![Tom G. | Past Vice President, Events & Workforce Initiatives profile picture](https://ce21.com/wp-content/uploads/2025/01/1674144457315.jpg) Tom G. | Past Vice President, Events & Workforce Initiatives Housing First Minnesota ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)CE21 made our Online CLE process smooth and fast! They were quick to respond and very efficient when dealing with our requests for changes, questions, or general help. The OnBoarding process was very helpful – we couldn’t have asked for a better contact than Lisa. ![Jessica S. | Communications/Media Director profile picture](https://ce21.com/wp-content/uploads/2021/10/Jessica-Smith_2019-1.jpeg) Jessica S. | Communications/Media Director Dallas Bar Association ## A Recertification Platform Built for the HR Profession CE21 isn’t generic software trying to serve every industry. We focus exclusively on professional education providers, including regional HR chapters, SHRM affiliates, and state-wide HR associations. This specialization ensures our platform evolves to meet the specific recertification and engagement challenges of the HR world. - Simplify your operations with a single, unified platform. - Deliver all SHRM & HRCI formats from one custom catalog. - Automate PDC tracking and certificate delivery. - Access 50+ reports for member engagement and retention. - Deploy a fully branded recertification catalog and member portal. [Explore LMS Features](https://ce21.com/learning/) ![CE21 LMS administrative dashboard for configuring product details, managing diverse credit types, and automating certification workflows for professional associations."](https://ce21.com/wp-content/uploads/2026/01/ce21-lms-vector.jpg "ce21-lms-vector - CE21") ![](https://ce21.com/wp-content/uploads/2026/04/hren.png "hren - CE21") ## Instantly Build a High-Quality Recertification Catalog Don’t build your catalog from scratch. Access a library of premium, SHRM & HRCI-approved webcasts and test prep materials. Whether you’re filling gaps or building a full curriculum, HREN delivers the high-production content your members demand without the administrative overhead. ![Professional association member using the CE21 LMS to access a virtual conference, view on-demand course sessions, and track continuing education credits.](https://ce21.com/wp-content/uploads/2026/01/virtual-conference-lms.png "virtual-conference-lms - CE21") ## Scale Your HR Conferences and Chapter Meetings Without Adding Staff Whether it’s your 1,000-person Annual Conference or a monthly Chapter Meeting, our event tools handle complex registration, session tracking, and hybrid delivery for your members. - Native event tools with no extra platform fees. - Host in-person, virtual, or hybrid events from one dashboard. - Automate SHRM & HRCI credit delivery based on session attendance. - Drive engagement with integrated live chat, Q&A, and forums. - Verify attendance with multi-method, SHRM-compliant tracking. [Explore Event Solutions](https://ce21.com/events/) ## Unified Chapter & Membership Management CE21 unifies membership, learning, and organizational management in one system built for HR associations. With a single database powering chapters, corporate memberships, recertification tracking, and advocacy workflows, your team gets cleaner data and a streamlined operational backbone. - Automated Dues & Corporate Renewals - Unified Member & Recertification Records - Group Billing & Organizational Rosters - Legislative Tracking & Advocacy - Self-Service Portals & PDC Transcripts - Foundation & Scholarship Fundraising - Chapter & Committee Logic [Explore AMS Capabilities](https://ce21.com/membership/) ![Integrated association member portal showing automated membership renewals, invoice management, and unified access to multiple professional groups.](https://ce21.com/wp-content/uploads/2026/01/membership.png "membership - CE21") ## Built for the Way HR Chapters Actually Work  ### Centralized Member Records Keep all practitioner and member data in one central hub to gain a clear, complete view of your entire chapter.  ### Automated Credit Tracking Automatically track recertification credits across all competency areas, including SHRM-CP/SCP PDCs and HRCI recertification hours.  ### All-Format Recertification Catalog Deliver PDCs exactly how your members want them: in-person meetings, live webcasts, instant on-demand sessions, or self-study content.  ### SHRM & HRCI Verification Verify participation via time tracking, attendance codes, and polling so you can instantly issue certificates once recertification requirements are met.  ### Event Management Manage annual conferences, monthly chapter meetings, and hybrid symposiums in one place. Simplify registration and logistics for any gathering.  ### Mobile App Provide on-the-go professional development with a mobile app that gives members access to your content and certificates anywhere, even offline.  ### HR Content Sharing Marketplace Expand your reach and grow revenue by sharing premium HR content with partner chapters through our exclusive peer-to-peer marketplace.  ### Real-Time Reporting Make smart decisions with instant access to sales, engagement, and credit distribution reports that update the moment activity happens. [Download the Platform Capabilities Guide](https://link.ce21.com/features) Get a comprehensive breakdown of how CE21 manages every aspect of your professional education business. ## Full-Service In-House Support We know that when a live webinar is starting, you cannot wait 24 hours for an email reply. That is why we do not outsource our support. Our US-based support team is full of real people who know our platform inside and out. We answer questions for your staff and we even field technical questions from your members. If an HR professional has trouble logging in to a webinar, they call us, not you. ![Keyboard with a dedicated support button representing CE21's 100% in-house team that handles technical assistance for both staff and members.](https://ce21.com/wp-content/uploads/2025/12/AdobeStock_245345072-scaled.jpeg "Helpandsupport - Inscription on Blue Keyboard Button 3D - CE21") ![A professional videographer filming a live legal seminar, representing CE21’s expert webcasting production services and rock-solid live streaming infrastructure for education directors](https://ce21.com/wp-content/uploads/2026/01/28947853_1870545039643563_6899438190260188559_o.jpg "28947853_1870545039643563_6899438190260188559_o - CE21") ## Expert Webcasting for High-Stakes Professional Education You’re an Education Director, not a broadcast engineer. Whether it’s a flagship annual conference or a monthly chapter update, your focus should be on the curriculum, not the bit-rate. For HR chapters seeking turnkey production, our live production team can handle the logistics of multi-track sessions, remote presenters, and high-definition encoding. We ensure your speakers can focus on complex employment law and workplace strategy while we manage the technology. If you have an internal AV team, you can still leverage our dedicated streaming infrastructure. Our platform is built on professional server environments designed for the reliability that HR organizations demand. Stable, SHRM-compliant, and worry-free. We manage the technology so you don’t have to. ## The Modern Recertification Solution for HR Chapters Stop patching together systems that were not built for the HR profession. Let us show you how we streamline SHRM & HRCI recertification, chapter membership data, and annual conferences in a personal demo. [Book a Demo](https://ce21.com/demo/) ## Recertification Management & HR Compliance FAQs ##### How does the CE21 and the HREN partnership benefit my HR chapter This partnership integrates CE21’s unified LMS/AMS technology with BPN’s (Business Professionals’ Network) premier HR educational network content. HR chapters receive a turnkey platform to deliver SHRM-PDCs and HRCI-approved webcasts without the need to manage multiple technology and content providers. ##### How does the platform help grow non-dues revenue for HR associations? The platform offers a low-overhead model to expand your chapter’s course catalog with premium HREN content. By combining a professional HR library with automated marketing tools and revenue-sharing, chapters can drive non-dues revenue while providing high-value recertification options to their members. ##### Is the CE21 streaming platform compliant with SHRM and HRCI standards? Yes. The platform is specifically designed to meet the rigorous verification standards required for SHRM-CP/SCP and HRCI recertification. It features built-in attendance tracking, polling, and engagement logs necessary to award Professional Development Credits (PDCs) and recertification hours. ##### Does the system automate the delivery of SHRM PDCs and HRCI certificates? CE21 streamlines the recertification process by automatically tracking attendance and instantly issuing certificates upon course completion. This eliminates the manual administrative burden of verifying credits for chapter meetings and annual conferences. ##### Can we host our own local chapter meetings and webinars on the platform? Absolutely. While you have access to the BPN HREN content network, you can also host and sell your own local chapter sessions, legal updates, and symposium recordings. You maintain full control over member pricing, custom branding, and access levels. ##### What is the user experience like for HR practitioners and members? HR professionals enjoy a seamless, mobile-responsive portal with a single login for their chapter membership and education catalog. Members can easily track their PDC progress, download transcripts for recertification audits, and view live sessions on any device. ##### How does a "Unified Database" benefit HR chapter leadership? By syncing the AMS and LMS on one database, member data is always accurate. When an HR professional joins a chapter or completes a session, their record, membership tier, and recertification history are updated instantly, providing leadership with real-time engagement analytics. ##### Can the platform support legislative tracking for HR advocacy? Yes. CE21 includes specialized tools for legislative district and representative matching. This allows HR chapters to mobilize their members for employment law advocacy and keep practitioners informed on state and federal policy changes. ## CE21 Platform Capabilities & Features Guide CE21 is a comprehensive all-in-one Learning Management System (LMS) and Association Management Software (AMS) built specifically for professional organizations. This guide provides an expanded look at our platform’s capabilities. Please enable JavaScript in your browser to complete this form. Name \*First Last Email \* Source Name Email Send Me the Guide![Loading](https://ce21.com/wp-content/plugins/wpforms/assets/images/submit-spin.svg) --- ### [CE21 Insurance Landing Page](https://ce21.com/insurance/) **Published:** April 14, 2026 **Author:** Reid Stillings **Content:** # The LMS and AMS Built for Insurance Associations & CE Networks Manage your membership, deliver premium CE webcasts, and automate CE credit tracking without the technical headaches. Finally, a unified platform and content marketplace designed specifically for the insurance industry. [Request a Demo](https://ce21.com/demo/) ![Legal professionals and attorneys attending an in-person CLE seminar focusing on law practice management and professional development.](https://ce21.com/wp-content/uploads/2026/04/insurance-agent.jpg "insurance-agent - CE21") - ✓ One Database (zero synching) - ✓ Content Sharing Marketplace - ✓ In-House Member Support ## Trusted by Leading Insurance Associations Join the industry leaders powering their continuing education and conventions on CE21. [![](https://ce21.com/wp-content/uploads/2026/04/indiana-insurance.png)](#) [![](https://ce21.com/wp-content/uploads/2026/04/new-york-insurance.png)](#) [![](https://ce21.com/wp-content/uploads/2026/04/north-carolina-insurance.png)](#) [![](https://ce21.com/wp-content/uploads/2026/04/california-insurance.png)](#) [![](https://ce21.com/wp-content/uploads/2026/04/michigan-insurance.png)](#) [![](https://ce21.com/wp-content/uploads/2026/04/faia-insurance.png)](#) ## The All-in-One Platform for Your Association’s CE Program Unlike platforms that bolt together separate LMS, AMS, and event tools, CE21 uses one unified database. Update a member’s record once, and their CE credits, state licensing status, and certificates update instantly. Eliminate the manual entry of credits and simplify your state DOI reporting. **It just works.** [Request a Platform Tour](#demo-popup) ![CE21 LMS admin dashboard for managing and sorting educational products, seminars, and certification workflows.](https://ce21.com/wp-content/uploads/2025/12/catalog-product-search.png "catalog-product-search - CE21") ## CE21 & ABEN Powering Professional Education Together The partnership between **CE21** and **ABEN (Agents & Brokers Education Network)** provides the most comprehensive toolkit designed specifically for insurance associations and broker networks. By pairing CE21’s robust learning management system with ABEN’s catalog of state-compliant insurance content, we offer a turnkey solution that helps organizations grow their reach and their revenue. ![](https://ce21.com/wp-content/uploads/2026/04/CE21Logo-no-slug-transparent-bg-1024x271.png "CE21Logo-no slug transparent-bg - CE21") CE21 is an all-in-one LMS, AMS, and Events platform built on a single database for professional organizations. It eliminates data silos by unifying education and membership into one ecosystem. The platform is backed by expert, in-house human support. ![](https://ce21.com/wp-content/uploads/2026/04/aben-logo.jpg "aben-logo - CE21") As a proud member of the Business Professionals Network, **ABEN** offers world-class continuing education for insurance experts. Our mission is simple: delivering premium, state-compliant CE content, keeping insurance association members at the top of their field. ## What Continuing Education Leaders Are Saying ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)We've found this AMS system to be a truly valuable asset. A key factor in our decision to transition was the highly capable LMS, which integrates perfectly with the AMS. We've had the pleasure of working with [CE21], and their professionalism and support have been outstanding." ![Marlene C. | Member Liaison profile picture](https://ce21.com/wp-content/uploads/2025/12/marlene-ncchiro-120x120.png) Marlene C. | Member Liaison North Carolina Chiropractic Association ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)CE21 made our Online CLE process smooth and fast! They were quick to respond and very efficient when dealing with our requests for changes, questions, or general help. The OnBoarding process was very helpful – we couldn’t have asked for a better contact than Lisa. ![Jessica S. | Communications/Media Director profile picture](https://ce21.com/wp-content/uploads/2021/10/Jessica-Smith_2019-1.jpeg) Jessica S. | Communications/Media Director Dallas Bar Association ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)I find CE21 to be a great resource for adding content for online courses, live classrooms, and certification programs. It's very easy to upload video content and SCORM compliant courses. The system allows us to provide ongoing continuing education and certification programs for our members. I appreciate the many time-saving features, like automated renewals, notices, and notifications, which make managing our membership productive. ![Willis T. | President & CEO profile picture](https://ce21.com/wp-content/uploads/2025/01/Willis-Turner.jpg) Willis T. | President & CEO SMEI ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)I could not be more pleased with CE21. They have a wonderful LMS and the support team are second to none. ![Tom G. | Past Vice President, Events & Workforce Initiatives profile picture](https://ce21.com/wp-content/uploads/2025/01/1674144457315.jpg) Tom G. | Past Vice President, Events & Workforce Initiatives Housing First Minnesota ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)Partnering with CE21 is the best decision our company has made. They are an amazing partner to work with. With CE21 as our backbone we don’t have to focus on the technology because that’s their expertise. This allows us to work with associations and their members to produce the highest quality educational material available. ![Anne T. | Chief Operating Officer profile picture](https://ce21.com/wp-content/uploads/2021/12/1539710957104.jpeg) Anne T. | Chief Operating Officer Business Professionals Network (BPN) ## A CE Platform Built for the Insurance Industry CE21 isn’t generic software trying to serve every industry. We focus exclusively on professional education providers, including state associations, broker networks, and MGAs. This specialization ensures our platform evolves to meet the specific regulatory and compliance challenges of the insurance world. - Simplify your operations with a single, unified platform. - Deliver all insurance CE formats from one custom catalog. - Automate multi-state credit tracking and certificate delivery. - Access 50+ reports for member engagement and revenue. - Deploy a fully branded CE catalog and member portal. [Explore LMS Features](https://ce21.com/learning/) ![CE21 LMS administrative dashboard for configuring product details, managing diverse credit types, and automating certification workflows for professional associations."](https://ce21.com/wp-content/uploads/2026/01/ce21-lms-vector.jpg "ce21-lms-vector - CE21") ![](https://ce21.com/wp-content/uploads/2026/04/aben-logo.jpg "aben-logo - CE21") ## Instantly Build a High-Quality CE Catalog Stop worrying about “dead air” in your course calendar. Supplement your own courses or instantly flood your catalog with thousands of credit hours of premium content. From state-specific policy updates to specialized technical training, the ABEN content network is your secret weapon for member engagement. ![Professional association member using the CE21 LMS to access a virtual conference, view on-demand course sessions, and track continuing education credits.](https://ce21.com/wp-content/uploads/2026/01/virtual-conference-lms.png "virtual-conference-lms - CE21") ## Scale Your Insurance Conventions Without Adding Staff Whether it’s a 2,000-person Annual Convention or a specialized Legislative Day, our event tools handle complex registration, session tracking, and hybrid delivery for your members. - Native event tools with no extra platform fees. - Host in-person, virtual, or hybrid events from one dashboard. - Automate CE credit delivery based on session attendance. - Drive engagement with integrated live chat, Q&A, and forums. - Verify attendance with multi-method, state-compliant tracking. [Explore Event Solutions](https://ce21.com/events/) ## Add Full AMS Capabilities CE21 unifies membership, education, and organizational management in one system built for insurance associations. A single database supports chapters, licensing‑related education, corporate memberships, and advocacy while giving your team cleaner data and smoother operations. - Automated Dues & Agency Billing - Unified Member & CE Compliance Records - Agency-Level Rosters & Group Management - Legislative Tracking & Industry Advocacy - Self-Service Portals & CE Transcripts - Foundation & Scholarship Fundraising - Chapter & Committee Management [Explore AMS Capabilities](https://ce21.com/membership/) ![Integrated association member portal showing automated membership renewals, invoice management, and unified access to multiple professional groups.](https://ce21.com/wp-content/uploads/2026/01/membership.png "membership - CE21") ## Built for the Way Insurance Associations Actually Work  ### Centralized Member Records Keep all learner and member data in one central hub to gain a clear, complete view of your entire organization.  ### Automated CE Tracking Automatically track CE credits across all lines of authority, including Property & Casualty, Life & Health, and Adjuster credits.  ### All-Format CE Catalog Deliver CE exactly how your brokers want it: in-person seminars, live webcasts, instant on-demand courses, or self-study content.  ### DOI-Compliant Attendance Verification Verify participation via time tracking, attendance prompts, and polling so you can instantly report credits to state DOIs once requirements are met.  ### Event Management Manage conventions, legislative days, and hybrid events in one place. Simplify registration and logistics for any gathering.  ### Mobile App Provide on-the-go CE with a mobile app that gives members access to your content anywhere, even offline.  ### Content Sharing Marketplace Expand your reach and grow revenue by sharing your CE content with partner associations through our exclusive peer-to-peer marketplace.  ### Real-Time Reporting Make smart decisions with instant access to sales, engagement, and roster filing reports that update the moment activity happens. [Download the Platform Capabilities Guide](https://link.ce21.com/features) Get a comprehensive breakdown of how CE21 manages every aspect of your professional education business. ## Full-Service In-House Support We know that when a live webinar is starting, you cannot wait 24 hours for an email reply. That is why we do not outsource our support. Our US-based support team is full of real people who know our platform inside and out. We answer questions for your staff and we even field technical questions from your members. If an agent or broker has trouble logging in to a webinar, they call us, not you. ![Keyboard with a dedicated support button representing CE21's 100% in-house team that handles technical assistance for both staff and members.](https://ce21.com/wp-content/uploads/2025/12/AdobeStock_245345072-scaled.jpeg "Helpandsupport - Inscription on Blue Keyboard Button 3D - CE21") ![A professional videographer filming a live legal seminar, representing CE21’s expert webcasting production services and rock-solid live streaming infrastructure for education directors](https://ce21.com/wp-content/uploads/2026/01/28947853_1870545039643563_6899438190260188559_o.jpg "28947853_1870545039643563_6899438190260188559_o - CE21") ## Expert Webcasting for High-Stakes Professional Education You’re an Education Director, not a broadcast engineer. Whether it’s a flagship annual conference or a monthly update, your focus should be on the curriculum, not the bitrate. For associations seeking turnkey production, our live production team can handle the logistics of multi-track sessions, remote presenters, and high-definition encoding. We ensure your speakers can focus on complex risk and policy while we manage the technology. If you have an internal AV team, you can still leverage our dedicated streaming infrastructure. Our platform is built on professional server environments designed for the reliability that insurance organizations demand. Stable, state-compliant and worry-free. We manage the technology so you don’t have to. ## The Modern CE Solution for Insurance Associations Stop patching together systems that were not built for the insurance industry. Let us show you how we streamline state-approved CE compliance, membership data, and annual conventions in a personal demo. [Book a Demo](https://ce21.com/demo/) ## CE Management & Insurance Compliance FAQs ##### How does the CE21 and ABEN partnership benefit my insurance association? This partnership links CE21’s unified LMS/AMS technology with ABEN’s (Agents & Brokers Education Network) premier insurance content. Associations receive a turnkey platform to deliver state-approved CE webcasts and on-demand courses without managing multiple technology and content vendors. ##### How does the platform help grow non-dues revenue for broker networks? The platform provides a low-overhead way to expand your course catalog with premium ABEN content. By combining a professional insurance library with CE21’s automated marketing tools and revenue-share model, associations can increase non-dues revenue while providing value to their members. ##### Is the CE21 streaming platform compliant with State Department of Insurance (DOI) standards? Yes. The platform is specifically engineered to meet strict state-level insurance requirements, including real-time attendance tracking, polling, and engagement verification. This ensures all live webcasts and on-demand programs remain compliant for CE credit filing. ##### Can we host our own proprietary insurance content on the platform? Absolutely. While you have access to the ABEN marketplace, you can also upload and sell your own proprietary webinars, convention recordings, and certification programs. You maintain full control over pricing, branding, and access levels. ##### What is the user experience like for independent agents and brokers? Members enjoy a seamless, mobile-responsive experience with a single login for their AMS profile and LMS catalog. They can easily track their licensing progress, access digital CE certificates, and view live webcasts on any device with no software downloads required. ##### How does the "Unified Database" improve association management? By integrating the AMS and LMS on a single database, member records stay updated in real-time. When an agent renews their membership or completes a CE course, their profile, licensing status, and pricing tiers update instantly across the entire system. ## CE21 Platform Capabilities & Features Guide CE21 is a comprehensive all-in-one Learning Management System (LMS) and Association Management Software (AMS) built specifically for professional organizations. This guide provides an expanded look at our platform’s capabilities. Please enable JavaScript in your browser to complete this form. Name \*First Last Email \* Source Email Page Send Me the Guide![Loading](https://ce21.com/wp-content/plugins/wpforms/assets/images/submit-spin.svg) --- ### [CE21 Accounting Landing Page](https://ce21.com/accounting/) **Published:** April 13, 2026 **Author:** Reid Stillings **Content:** # The LMS and AMS Built for Accounting Organizations & CPE Providers Manage your membership, deliver online CPE programs, and automate NASBA-compliant credit tracking without the technical headaches. Get a learning management system and association platform that understands the accounting profession. **Instant access to thousands of high-quality online CPE programs.** [Request a Demo](https://ce21.com/demo/) ![Legal professionals and attorneys attending an in-person CLE seminar focusing on law practice management and professional development.](https://ce21.com/wp-content/uploads/2026/04/accountant.jpg "accountant - CE21") - ✓ One Database (zero synching) - ✓ Content Sharing Marketplace - ✓ In-House Member Support ## Trusted by Leading Accounting Societies Join the organizations powering their continuing education and events on CE21. [![](https://ce21.com/wp-content/uploads/2026/04/il-cpa.png)](#) [![](https://ce21.com/wp-content/uploads/2026/04/wscpa.png)](#) [![](https://ce21.com/wp-content/uploads/2026/04/vscpa.png)](#) [![](https://ce21.com/wp-content/uploads/2026/04/njcpa.png)](#) [![](https://ce21.com/wp-content/uploads/2026/04/ficpa.png)](#) [![](https://ce21.com/wp-content/uploads/2026/04/txcpa.png)](#) ![](https://ce21.com/wp-content/uploads/2026/04/mscpa.png) [![](https://ce21.com/wp-content/uploads/2026/04/pennsylvania.png)](#) ## The All-in-One Platform for Your Society's CPE Program Unlike platforms that bolt together separate LMS, AMS, and event tools, CE21 shares one unified database. Update a member’s record once, and their CPE credits, state licensing requirements, and certificates update instantly. No more manual entry of credits from external webinars. **It just works.** [Request a Platform Tour](#demo-popup) ![CE21 LMS admin dashboard for managing and sorting educational products, seminars, and certification workflows.](https://ce21.com/wp-content/uploads/2025/12/catalog-product-search.png "catalog-product-search - CE21") ## CE21 & ACPEN: Powering Professional Education Together The partnership between **CE21** and **ACPEN (Accounting CPE Network)** provides the most comprehensive toolkit designed specifically for accounting professionals and the member organizations that serve them. By pairing CE21’s robust learning management system with ACPEN’s legendary catalog of NASBA-compliant accounting content, we offer a turnkey solution that helps societies grow their reach and their revenue. ![](https://ce21.com/wp-content/uploads/2026/04/CE21Logo-no-slug-transparent-bg-1024x271.png "CE21Logo-no slug transparent-bg - CE21") CE21 provides an all-in-one platform that natively unifies Learning Management (LMS), Association Management (AMS), and Event Management for professional organizations. Built on a single database, the system eliminates data silos. This allows member records, registrations, and certifications to update in real time without external integrations. CE21 specializes in high-stakes compliance and offers automated credit tracking for various professional fields. The company also provides 100% in-house support and concierge services to drive revenue and member engagement. ![](https://ce21.com/wp-content/uploads/2025/07/acpen_logo-Picsart-BackgroundRemover.png "acpen_logo-Picsart-BackgroundRemover - CE21") As a proud member of the Business Professionals Network, **ACPEN** offers world-class continuing education for financial experts. Our mission is simple: delivering premium, NASBA-compliant CPE content, through partnerships with state CPA societies and other accounting related professional organizations. ACPEN provides access to a full library of CPE content as well as support for organizations wanting to create and distribute content through our network of partners. ## What Continuing Education Leaders Are Saying ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)Partnering with CE21 is the best decision our company has made. They are an amazing partner to work with. With CE21 as our backbone we don’t have to focus on the technology because that’s their expertise. This allows us to work with associations and their members to produce the highest quality educational material available. ![Anne T. | Chief Operating Officer profile picture](https://ce21.com/wp-content/uploads/2021/12/1539710957104.jpeg) Anne T. | Chief Operating Officer Business Professionals Network (BPN) ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)I find CE21 to be a great resource for adding content for online courses, live classrooms, and certification programs. It's very easy to upload video content and SCORM compliant courses. The system allows us to provide ongoing continuing education and certification programs for our members. I appreciate the many time-saving features, like automated renewals, notices, and notifications, which make managing our membership productive. ![Willis T. | President & CEO profile picture](https://ce21.com/wp-content/uploads/2025/01/Willis-Turner.jpg) Willis T. | President & CEO SMEI ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)CE21 made our Online CLE process smooth and fast! They were quick to respond and very efficient when dealing with our requests for changes, questions, or general help. The OnBoarding process was very helpful – we couldn’t have asked for a better contact than Lisa. ![Jessica S. | Communications/Media Director profile picture](https://ce21.com/wp-content/uploads/2021/10/Jessica-Smith_2019-1.jpeg) Jessica S. | Communications/Media Director Dallas Bar Association ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)We've found this AMS system to be a truly valuable asset. A key factor in our decision to transition was the highly capable LMS, which integrates perfectly with the AMS. We've had the pleasure of working with [CE21], and their professionalism and support have been outstanding." ![Marlene C. | Member Liaison profile picture](https://ce21.com/wp-content/uploads/2025/12/marlene-ncchiro-120x120.png) Marlene C. | Member Liaison North Carolina Chiropractic Association ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)I could not be more pleased with CE21. They have a wonderful LMS and the support team are second to none. ![Tom G. | Past Vice President, Events & Workforce Initiatives profile picture](https://ce21.com/wp-content/uploads/2025/01/1674144457315.jpg) Tom G. | Past Vice President, Events & Workforce Initiatives Housing First Minnesota ## A CPE Platform That Handles the Details for You CE21 isn’t generic software trying to serve every industry. We focus exclusively on professional education providers, including associations, accounting societies and universities. This specialization ensures our platform evolves to meet your real-world learning and compliance challenges. - Simplify your operations with a single, unified platform. - Deliver all CPE learning formats from one custom catalog. - Automate CPE credit tracking and certificate delivery. - Access 50+ real-time reports for engagement and revenue. - Deploy a fully branded CPE catalog and member portal. [Explore LMS Features](https://ce21.com/learning/) ![CE21 LMS administrative dashboard for configuring product details, managing diverse credit types, and automating certification workflows for professional associations."](https://ce21.com/wp-content/uploads/2026/01/ce21-lms-vector.jpg "ce21-lms-vector - CE21") ![](https://ce21.com/wp-content/uploads/2025/07/acpen_logo-Picsart-BackgroundRemover.png "acpen_logo-Picsart-BackgroundRemover - CE21") ## Instantly Build a High-Quality CPE Catalog Stop worrying about “dead air” in your course calendar. Supplement your own sessions or instantly flood your catalog with thousands of credit hours of NASBA-compliant video. From technical tax updates to our “Signature Series” webcasts, the ACPEN content network is your secret weapon for year-round member engagement. ![Professional association member using the CE21 LMS to access a virtual conference, view on-demand course sessions, and track continuing education credits.](https://ce21.com/wp-content/uploads/2026/01/virtual-conference-lms.png "virtual-conference-lms - CE21") ## Scale Your CPE Conferences Without Adding Staff Whether it’s a 2,000-person Annual Meeting or a specialized tax of A&A conference, our event tools handle complex registration, session tracking, and hybrid delivery. - Native event tools with no extra platform fees. - Host in-person, virtual, or hybrid events from one dashboard. - Automate CPE credit delivery based on session attendance. - Drive engagement with integrated live chat, Q&A, and forums. - Verify attendance with multi-method NASBA-compliant tracking. [Explore Event Solutions](https://ce21.com/events/) ## Unified AMS for State CPA Societies CE21 unifies membership, learning, and firm management in one system. This single-database approach replaces fragmented tools with a streamlined workflow tailored to the needs of modern CPA societies. - Automated Dues & Firm Billing - Unified Member & CPE Records - Firm-Level Hierarchy and Simplified Bulk Billing - Legislative District & Rep Matching - Self-Service Portals & CPE Certificates - Integrated Fundraising Tools for Foundations and PACs - Classified Ads to Boost Secondary Revenue [Explore AMS Capabilities](https://ce21.com/membership/) ![Integrated association member portal showing automated membership renewals, invoice management, and unified access to multiple professional groups.](https://ce21.com/wp-content/uploads/2026/01/membership.png "membership - CE21") ## Built for the Way CPA Societies Actually Work  ### Centralized Member Records Keep all learner and member data in one central hub to gain a clear, complete view of your entire organization.  ### Automated CPE Tracking Automatically track CPE credits across all subject areas, including Ethics, A&A, and Tax.  ### All-Format CPE Catalog Deliver CPE exactly how your members want it: in-person seminars, live webcasts, instant on-demand courses, or self-study content.  ### NASBA-Compliant Verification Automatically verify participation via time tracking, attendance codes, and post-course assessments so you can instantly issue CPE certificates once requirements are met.  ### Event Management Manage virtual, hybrid, and live events in one place. Simplify registration and logistics for any type of gathering.  ### Mobile App Provide on-the-go CPE with a mobile app that gives members access to your content anywhere, even offline.  ### Content Sharing Marketplace Expand your reach and grow revenue by sharing your CPE content with partner societies through our exclusive peer-to-peer marketplace.  ### Real-Time Reporting Make smart decisions with instant access to sales and engagement reports that update the moment activity happens. [Download the Platform Capabilities Guide](https://link.ce21.com/features) Get a comprehensive breakdown of how CE21 manages every aspect of your professional education business. ## Full-Service In-House Support We know that when a live webinar is starting, you cannot wait 24 hours for an email reply. That is why we do not outsource our support. Our US-based support team is full of real people who know our platform inside and out. We answer questions for your staff and we even field technical questions from your members. If an attorney has trouble logging in to a webinar, they call us, not you. ![Keyboard with a dedicated support button representing CE21's 100% in-house team that handles technical assistance for both staff and members.](https://ce21.com/wp-content/uploads/2025/12/AdobeStock_245345072-scaled.jpeg "Helpandsupport - Inscription on Blue Keyboard Button 3D - CE21") ![A professional videographer filming a live legal seminar, representing CE21’s expert webcasting production services and rock-solid live streaming infrastructure for education directors](https://ce21.com/wp-content/uploads/2026/01/28947853_1870545039643563_6899438190260188559_o.jpg "28947853_1870545039643563_6899438190260188559_o - CE21") ## Expert Webcasting for High-Stakes Professional Education You’re a CPE Director, not a broadcast engineer. Whether it’s a flagship annual conference or a monthly update, your focus should be on the curriculum, not the bitrate. For societies seeking turnkey production, our live production team can handle the logistics of multi-track sessions, remote presenters, and high-definition encoding. We ensure your speakers can focus on the tax code while we manage the technology. If you have an internal AV team, you can still leverage our dedicated streaming infrastructure. Our platform is built on professional server environments designed for the reliability that accounting societies demand. Stable, NASBA-compliant and worry-free. We manage the technology so you don’t have to. ## The Modern CPE Solution for Accounting Societies Stop patching together systems that were not built for your specific needs. Let us show you how we streamline CPE compliance, membership data, and multi-track events in a personal demo. [Book a Demo](https://ce21.com/demo/) ## CPE Management & Compliance FAQs ##### How does the CE21 and ACPEN partnership benefit my society? This partnership combines CE21’s unified LMS, AMS and Events technology with ACPEN’s world-class accounting content. Societies get a seamless, turnkey solution to deliver high-quality, NASBA-compliant education without managing multiple vendors. ##### Is the streaming platform NASBA-compliant? Yes. The platform is purpose-built for professional education, featuring automated attendance monitoring, participation pop-ups, and real-time tracking to ensure all sessions meet strict NASBA and QAS standards. ##### Can we use our own content on the CE21 platform? Absolutely. While you gain access to the ACPEN technical catalog, the CE21 platform is a fully flexible LMS. You can host your own custom webinars, on-demand courses, and multi-track annual conferences alongside ACPEN content. ##### How does this partnership help grow society revenue? Our joint solution provides a low-overhead way to expand your course catalog with premium ACPEN content. By combining a professional content library with CE21’s advanced marketing tools and registration features, you can reach more professionals and increase non-dues revenue. ##### What is the experience like for our members? Members enjoy a professional, branded interface where they can register for events, access high-definition streams, and download certificates immediately. The single-login ecosystem removes the friction of jumping between different sites to earn and track credits. ## CE21 Platform Capabilities & Features Guide CE21 is a comprehensive all-in-one Learning Management System (LMS) and Association Management Software (AMS) built specifically for professional organizations. This guide provides an expanded look at our platform’s capabilities. Please enable JavaScript in your browser to complete this form. Name \*First Last Email \* Page Email Name Send Me the Guide![Loading](https://ce21.com/wp-content/plugins/wpforms/assets/images/submit-spin.svg) --- ### [CE21 Legal Landing Page](https://ce21.com/legal/) **Published:** January 8, 2026 **Author:** Reid Stillings **Content:** ###### Built for MCLE COMPLIANCE ABA INTEGRATION LAWYER REFERRAL AUTOMATED REPORTING AUTO-CERTIFICATES ATTENDANCE TRACKING HYBRID EVENTS MOBILE LEARNING CREDIT TRACKER # The LMS and AMS Built for Bar Associations and MCLE Providers Manage your membership, deliver complex CLE programs, and handle state compliance reporting without the technical headaches. Get a learning management system and membership platform that understands the legal industry. [Request a Demo](https://ce21.com/demo/) ![Legal professionals and attorneys attending an in-person CLE seminar focusing on law practice management and professional development.](https://ce21.com/wp-content/uploads/2026/01/cle-seminar-1024x683.jpeg "A law firms continuing legal education seminar where attorneys attend workshops and lectures to stay updated on the latest developments in their practice areas Generative AI - CE21") - ✓ One Database (zero synching) - ✓ Automated ABA Integration - ✓ In-House Member Support ## Trusted by the Nation’s Leading Bar Associations Join the organizations powering their continuing legal education and events with CE21. [![](https://ce21.com/wp-content/uploads/2026/01/state-bar-arizona.png)](#) [![](https://ce21.com/wp-content/uploads/2026/01/nysba.png)](#) [![](https://ce21.com/wp-content/uploads/2026/01/usc-gould-law.png)](#) [![](https://ce21.com/wp-content/uploads/2026/02/sprout-ed.png)](#) [![](https://ce21.com/wp-content/uploads/2026/01/missouri-bar.png)](#) [![](https://ce21.com/wp-content/uploads/2026/01/state-bar-of-georgia.png)](#) ![](https://ce21.com/wp-content/uploads/2026/02/dri.png) [![](https://ce21.com/wp-content/uploads/2026/01/state-bar-of-wisconsin.png)](#) ![Graphic of a hand clicking play on an online CLE video, illustrating CE21’s pioneering on-demand technology for continuing legal education since 1998.](https://ce21.com/wp-content/uploads/2026/01/video-click.png "video-click - CE21") ## Pioneering CLE Technology Since Before YouTube We did not just jump on the legal tech bandwagon. We helped build it. The CE21 leadership team has been at the **forefront of Continuing Legal Education since 1998**. To put that in perspective, our CEO and CIO were delivering CLE online eight years before Google bought YouTube. We were there when webstreaming was in its infancy, blazing trails for live and on-demand content delivery. We worked alongside major state bars to define how certifications and compliance could be handled digitally. We are not just software developers guessing at what you need. We are legal education veterans who have been serving this industry for decades. ## The All-in-One Platform for Your Organization’s Continuing Education Unlike platforms that bolt together separate LMS, AMS, and event tools, CE21 shares one unified database. Update an attorney’s record once, and their CLE credits, jurisdictional requirements, and certificates update instantly. No more manual entry of credits from external webinars. **It just works.** [Request a Platform Tour](#demo-popup) ![CE21 LMS admin dashboard for managing and sorting educational products, seminars, and certification workflows.](https://ce21.com/wp-content/uploads/2025/12/catalog-product-search.png "catalog-product-search - CE21") ![Mobile view of the ABA logo representing CE21's automated ABA MCLE accreditation integration for instant legal certificate issuance and accurate state bar reporting.](https://ce21.com/wp-content/uploads/2026/01/american-bar-association.jpeg "Portland OR USA - Oct 20 2021 Closeup of the ABA logo on the American Bar Association seen from a smartphone American Bar Association is a voluntary bar association of lawyers and law students - CE21") ## Automated ABA MCLE Accreditation Integration Remove the administrative burden of manual reporting while delivering a superior experience to your learners. The CE21 platform connects directly with the American Bar Association Accreditation Service to automate the flow of course data and completion records. - **Eliminate Manual Reporting**: Stop spending hours on CSVs. CE21 automatically transmits completion data to the ABA the moment requirements are met. - **Instant Learner Certification**: Remove the wait. Attorneys gain immediate access to their ABA affidavits and certificates upon course completion. - **Unified Data Accuracy**: Your internal records match the ABA system perfectly through automated registration and completion sync. - **Flexible Format Support**: Whether it’s a Live Webinar, In-Person Event, or On-Demand course, our integration handles tracking and reporting for every format. ## What Legal Association Leaders Say About CE21 ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)We are so appreciative of the support from CE21! Clint and Reid are always incredibly helpful in resolving any issues—knowledgeable, responsive, and great to work with. The entire team has been a pleasure to collaborate with! ![Jennifer S. | Professional Development Director profile picture](https://ce21.com/wp-content/uploads/2026/02/jennifer-sonier-120x120.jpg) Jennifer S. | Professional Development Director State Bar of Arizona ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)I've been working with CE21 now for a few years, and have had a wonderful experience. The company prioritizes listening to their customers to inform their own product roadmap, and they are always learning and building. I gave 5 stars on innovation because they will implement new features requested from clients very readily if they see how it will benefit the rest. ![Kara B. | CLE Director profile picture](https://ce21.com/wp-content/uploads/2026/02/kara-bridge-120x120.png) Kara B. | CLE Director Alaska Bar Association ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)When it came time to renew our contract with another CE Learning Management System, we knew we needed to explore options that provide a robust and user friendly platform for our customers and staff. CE21 provides all the features we were looking for to deliver quality continuing education. It also includes an intuitive back-end platform that allows us to streamline our processes. CE21 affords us the flexibility to spend more time on serving our customers and less time figuring out how to do it. ![Harry B. | Former CEO profile picture](https://ce21.com/wp-content/uploads/2026/02/harry-beans-120x120.png) Harry B. | Former CEO CLE West ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)CE21 made our Online CLE process smooth and fast! They were quick to respond and very efficient when dealing with our requests for changes, questions, or general help. The OnBoarding process was very helpful – we couldn’t have asked for a better contact than Lisa. ![Jessica S. | Communications/Media Director profile picture](https://ce21.com/wp-content/uploads/2021/10/Jessica-Smith_2019-1.jpeg) Jessica S. | Communications/Media Director Dallas Bar Association ## An MCLE Platform That Handles the Details for You We don’t try to serve every industry. Instead, we’ve engineered a platform that solves the specific, real-world challenges of **high-stakes learning and complex compliance** management. - Simplify your operations with a single, unified platform. - Deliver all learning formats from one custom catalog. - Automate credit tracking and certificate delivery. - Access 50+ real-time reports for engagement and revenue - Deploy a fully branded catalog and learner interface. [Explore LMS Features](https://ce21.com/learning/) ![CE21 LMS administrative dashboard for configuring product details, managing diverse credit types, and automating certification workflows for professional associations."](https://ce21.com/wp-content/uploads/2026/01/ce21-lms-vector.jpg "ce21-lms-vector - CE21") ![Professional association member using the CE21 LMS to access a virtual conference, view on-demand course sessions, and track continuing education credits.](https://ce21.com/wp-content/uploads/2026/01/virtual-conference-lms.png "virtual-conference-lms - CE21") ## Scale Your Conferences Without Adding Staff Whether it’s a 2,000-person Annual Meeting or a specialized practice area institute, our event platform handles complex registration, session tracking, and hybrid delivery. - Native event tools with no extra platform fees. - Host in-person, virtual, or hybrid events from one dashboard. - Automate CLE credit delivery based on session attendance. - Drive engagement with integrated live chat, Q&A, and forums. - Verify attendance with multi-method compliance tracking. [Explore Event Solutions](https://ce21.com/events/) ## Add Full AMS Capabilities CE21 unifies membership, MCLE, and events in one platform built for Bars. When your AMS and learning data share a single database, you streamline compliance, simplify renewals, and give attorneys one place to manage their entire professional record. - Manage bar sections, committees, and dues in one place. - Automate dues collection and renewals. - Automate MCLE compliance and multi-jurisdictional reporting. - Empower attorneys with self-service transcripts and directories. - Drive non-dues revenue with lawyer referral services and classified ads. [Explore AMS Capabilities](https://ce21.com/membership/) ![Integrated association member portal showing automated membership renewals, invoice management, and unified access to multiple professional groups.](https://ce21.com/wp-content/uploads/2026/01/membership.png "membership - CE21") ## Built for the Way Associations Actually Work  ### Centralized Attorney Records Keep all learner and member data in one central hub to gain a clear, complete view of your entire organization.  ### Automated MCLE Tracking Automatically track CLE and specialty credits (Ethics, Diversity, Mental Health) credits and issue certificates instantly, saving your team hours of manual administrative work.  ### All-Format CLE Catalog Deliver your education exactly how they want it: In-person events, live webcasts, instant on-demand courses, or shippable content for offline study.  ### Automated ABA Reporting Simplify your workflow with built-in integrations that automatically submit learner activity to the American Bar Association portal.  ### Event Management Manage virtual, hybrid, and live events in one place. Simplify registration and logistics for any type of gathering.  ### Mobile App Provide on-the-go education with a mobile app that gives learners access to your content anywhere, even offline.  ### Sharing Marketplace Expand your reach and grow revenue by sharing your content with partners through our exclusive peer-to-peer marketplace.  ### Real-Time Reporting Make smart decisions with instant access to sales and engagement reports that update the moment activity happens. [Download the Platform Capabilities Guide](https://link.ce21.com/features) Get a comprehensive breakdown of how CE21 manages every aspect of your professional education business. ## Full-Service In-House Support We know that when a live webinar is starting, you cannot wait 24 hours for an email reply. That is why we do not outsource our support. Our US-based support team is full of real people who know our platform inside and out. We answer questions for your staff and we even field technical questions from your members. If an attorney has trouble logging in to a webinar, they call us, not you. ![Keyboard with a dedicated support button representing CE21's 100% in-house team that handles technical assistance for both staff and members.](https://ce21.com/wp-content/uploads/2025/12/AdobeStock_245345072-scaled.jpeg "Helpandsupport - Inscription on Blue Keyboard Button 3D - CE21") ![A professional videographer filming a live legal seminar, representing CE21’s expert webcasting production services and rock-solid live streaming infrastructure for education directors](https://ce21.com/wp-content/uploads/2026/01/28947853_1870545039643563_6899438190260188559_o.jpg "28947853_1870545039643563_6899438190260188559_o - CE21") ## Expert Webcasting Production & Live Support You are an education director, not a television producer. Whether you need a full production crew or simply a robust platform for your own AV team, we ensure your event succeeds. For those needing full service, our staff and network videographers handle cameras, audio, and encoding so your speakers can just show up and teach. If you already have internal resources, you can leverage our rock-solid live streaming infrastructure to deliver your content. Both options come with expert live production support available at a moment’s notice. If you have trouble getting a webinar off the ground or need assistance getting a university feed to hit our server, our technicians are standing by to solve the problem instantly. ## Automated Lawyer Referrals for Modern Bar Associations The **CE21 Lawyer Referral Service** is a purpose-built engine designed to simplify the connection between the public and your legal members. By replacing manual administrative tasks with a sophisticated, computerized rotation system, you ensure that every qualified attorney in your network has an equal opportunity to receive high-quality leads. **Flexibility for Every Practice Area** While optimized for bar associations, our platform is flexible enough to manage and automate any type of referral network. Whether you are handling general legal inquiries or specialized practice panels, CE21 provides an intuitive interface for your staff and an accessible, high-quality gateway for the community. **Drive Engagement and Non-Dues Revenue** Empower your members with a valuable business-development tool that integrates directly into your existing workflow. By automating the referral process from initial intake through attorney matching, you can focus on supporting your community while generating sustainable non-dues revenue for your organization. [Explore Referral Service](https://ce21.com/professional-referral-services/) ![A professional videographer filming a live legal seminar, representing CE21’s expert webcasting production services and rock-solid live streaming infrastructure for education directors](https://ce21.com/wp-content/uploads/2026/04/lawyer-referral-edit.jpg "lawyer-referral-edit - CE21") ## See How CE21 Works for Legal Associations Stop patching together systems that were not built for your specific needs. Let us show you how we handle CLE tracking, membership, and events in a personal demo. [Book a Demo](https://ce21.com/demo/) ## CLE Compliance & Legal Event FAQs ##### What is the best LMS and AMS platform for bar associations and CLE providers? CE21 is the leading all-in-one LMS and AMS platform designed specifically for bar associations and MCLE providers. It eliminates data silos by consolidating membership management, event registration, and CLE credit tracking into one unified system. Trusted by state bars in New York, Arizona, and Georgia, CE21 automates compliance with digital affidavits, random participation prompts, and instant certificate generation, making it the premier choice for organizations requiring a verified audit trail and seamless dues renewals. ##### How does CE21 ensure MCLE compliance for associations that report through the ABA? CE21 maintains a specialized integration with the **American Bar Association (ABA) Accreditation Service**. The platform acts as a central data supplier by automatically syncing course data and completion records directly to the ABA. This integration ensures all association data is pre-validated against ABA standards. By automating this process, CE21 removes the manual reconciliation typically required by education directors and ensures 100% compliance accuracy. ##### What attendance verification features does CE21 provide for "Live-Interactive" CLE credit? To meet strict state MCLE board requirements, CE21 utilizes a comprehensive multi-method verification suite. This automated system includes randomized participation prompts, time-tracking logs, polling, quizzes, and digital affidavits. For hybrid events, CE21 integrates QR-based badge scanning to instantly connect physical attendance with digital transcripts. This provides a high-integrity audit trail that significantly exceeds the capabilities of generic webinar tools by eliminating the “honor system.” ##### Can CE21 manage "Specialty Credits" like Ethics, Elimination of Bias, and Wellness? Yes. The CE21 credit engine is purpose-built to manage the complex nuances of legal education. It allows associations to tag content with specific s**pecialty credit types** including Ethics, Professionalism, Mental Health/Substance Abuse, and DEI (Elimination of Bias). The system automatically applies these specialty credits to the lawyer’s transcript and includes them in data exports for the ABA or state oversight bodies. This automation ensures that even the most complex multi-category MCLE requirements are met with precision. ##### How does CE21 handle legacy CLE data migration for Bar Associations? CE21 provides a structured migration path to ensure total data continuity for legal associations. Our team specializes in migrating decades of **historical CLE certificate**s and member records from legacy systems into our unified database. By consolidating LMS and AMS data, CE21 makes migrated history instantly accessible through member self-service portals. This allows attorneys to download past certificates independently, maintaining record integrity while eliminating the need for manual staff assistance during the transition. ##### How does CE21 support virtual, hybrid, and live-streaming infrastructure for CLE events? CE21 is a high-bandwidth event engine built to handle the complex demands of large-scale legal conferences. We provide **native live-streaming infrastructure** for thousands of concurrent viewers while also offering a deep **Zoom Integration** for organizations that prefer a familiar interface. From 2,000-person in-person Annual Meetings to fully virtual webinars, CE21 manages the entire event lifecycle. This unified approach integrates registration, session-level credit tracking, and virtual exhibitor booths, ensuring all attendance data flows directly into member transcripts without manual exports or third-party vendors. ##### Why is CE21 considered a "Legal-First" LMS compared to generic platforms like Zoom or Moodle? Generic platforms like Zoom or Moodle lack the specific **compliance architecture** required for legal education. CE21 was built exclusively for CLE providers and incorporates mandatory legal features such as verified attendance prompts, digital affidavits, and ABA-compliant data formatting. While generic tools require manual workarounds to track credits, CE21 automates the entire lifecycle from registration to verified credit issuance. This purpose-built automation saves bar associations hundreds of hours in annual administrative labor by replacing general software with a specialized legal solution. ## CE21 Platform Capabilities & Features Guide CE21 is a comprehensive all-in-one Learning Management System (LMS) and Association Management Software (AMS) built specifically for professional organizations. This guide provides an expanded look at our platform’s capabilities. Please enable JavaScript in your browser to complete this form. Source Name Email Name \*First Last Email \* Send Me the Guide![Loading](https://ce21.com/wp-content/plugins/wpforms/assets/images/submit-spin.svg) --- ### [CE21 Universities Landing Page](https://ce21.com/university-lms/) **Published:** April 8, 2026 **Author:** Reid Stillings **Content:** ### SEND AN INQUIRY Or [Book a Demo](#bookdemo) Please enable JavaScript in your browser to complete this form. Name \*First Last Group/Association Email \* Message \* Send![Loading](https://ce21.com/wp-content/plugins/wpforms/assets/images/submit-spin.svg) ###### Built for CE COMPLIANCE AUTOMATED REPORTING ATTENDANCE TRACKING AUTO-CERTIFICATES VIRTUAL EVENTS CONTENT SHARING WEBINAR INTEGRATIONS MOBILE LEARNING IN-PERSON EVENTS EMAIL MARKETING # One Platform for Every Continuing Education Program Your University Runs Run every continuing education program your university offers, from healthcare to law to workforce development, in one accredited, university‑branded platform. CE21 automates compliance, centralizes reporting, and supports every delivery format your departments rely on. [Request a Demo](https://ce21.com/demo/) ![Medical practitioner illustrating the ease of automated ACCME compliance and education delivery through an all-in-one database.](https://ce21.com/wp-content/uploads/2026/04/university-professionals-1.jpg "university-professionals - CE21") ## Trusted by Universities & Professional Organizations [![](https://ce21.com/wp-content/uploads/2026/04/u-of-b.png)](#) [![](https://ce21.com/wp-content/uploads/2026/04/kcu-final.png)](#) [![](https://ce21.com/wp-content/uploads/2026/04/chicago-final.png)](#) [![](https://ce21.com/wp-content/uploads/2026/04/alabama-community-health.png)](#) [![](https://ce21.com/wp-content/uploads/2026/04/U-of-B-Pharma.png)](#) [![](https://ce21.com/wp-content/uploads/2026/04/university-tenneessee.png)](#) [![](https://ce21.com/wp-content/uploads/2026/04/gould-final.png)](#) [![](https://ce21.com/wp-content/uploads/2026/04/university-of-maryland.png)](#) ## One University. Total Departmental Autonomy. Give every school or department its own independent CE environment, with its own catalog, branding, staff permissions, and reporting, while maintaining institution‑wide oversight from a single administrator login. [Request a Platform Tour](https://ce21.com/demo/) ![CE21 LMS admin dashboard for managing and sorting educational products, seminars, and certification workflows.](https://ce21.com/wp-content/uploads/2025/12/catalog-product-search.png "catalog-product-search - CE21") ## What Professional Education Leaders Say About CE21 ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)This system does so much more than the systems my counterparts around the country are using--it has really automated our continuing education events and tied our association management together. ![Lynda M. | Executive Director profile picture](https://ce21.com/wp-content/uploads/2025/10/lynda-marshall.jpg) Lynda M. | Executive Director Vermont Psychological Association ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)I've been working with CE21 now for a few years, and have had a wonderful experience. The company prioritizes listening to their customers to inform their own product roadmap, and they are always learning and building. I gave 5 stars on innovation because they will implement new features requested from clients very readily if they see how it will benefit the rest. ![Kara B. | CLE Director profile picture](https://ce21.com/wp-content/uploads/2026/02/kara-bridge-120x120.png) Kara B. | CLE Director Alaska Bar Association ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)CE21 has been fantastic to work with. They’re incredibly responsive, the product is dynamic and well-designed, and the staff is truly patient and supportive every step of the way. It’s clear they care about their customers and continuously improving what they offer. I can’t recommend CE21 enough! ![Kathleen H. | Director, Office of Continuing Education profile picture](https://ce21.com/wp-content/uploads/2026/01/kathleen-heim-120x120.jpg) Kathleen H. | Director, Office of Continuing Education University of Buffalo Social Workers ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)I can say that CE21 is clearly a best-in-class model for a Learning Management (LMS) and Association Management (AMS) Systems. It is incredibly important to work with an organization that is flexible and constantly looking for ways to improve. ![Marc A. | Executive Director profile picture](https://ce21.com/wp-content/uploads/2025/09/Marc-Abla-CAE.jpeg) Marc A. | Executive Director Illinois Chiropractic Society ## One Platform. Every Department. No Silos. Universities often run CE programs across multiple schools, each with its own systems and accreditation needs. CE21 centralizes these programs, including medical, legal, and business, while maintaining departmental autonomy. Core workflows like credit tracking, evaluations, and reporting are automated across the entire platform. - **Branded Learner Portals**: Maintain institutional identity with customizable, university‑branded portals for each school or department. - **Multi-Disciplinary Credit Engine**: Automatically calculate and award CME, CLE, CEU, and other specialty credits within a single course or event, reducing manual reconciliation. - **Asynchronous & Synchronous Flexibility**: Deliver SCORM‑compliant self‑paced modules, live webinars, hybrid sessions, and interactive faculty‑led events, all within one system. [Explore LMS Features](https://ce21.com/learning/) ![CE21 LMS administrative dashboard for configuring product details, managing diverse credit types, and automating certification workflows for professional associations."](https://ce21.com/wp-content/uploads/2026/04/university-silos.jpg "university-silos - CE21") ![CE21 LMS administrative dashboard for configuring product details, managing diverse credit types, and automating certification workflows for professional associations."](https://ce21.com/wp-content/uploads/2026/04/universities-reports.jpg "universities-reports - CE21") ## Reporting & Compliance on Autopilot Universities manage some of the most complex accreditation and reporting requirements in continuing education. CE21 reduces administrative workload by automating compliance tasks across healthcare, legal, and professional programs, ensuring your institution stays audit‑ready without manual effort. - **Native PARS/JA-PARS Integration**: Automatically submit healthcare CE activity data to ACCME, eliminating manual entry and reducing compliance risk for medical and clinical programs. - **Integrated ABA MCLE Reporting**: Streamline CLE compliance for law schools with direct ABA reporting, automated certificate delivery, and instant access to affidavits - **Custom Evaluation & Survey Workflows**: Require evaluations before certificates are released, ensuring you capture the data needed for accreditation reviews, grants, and academic assessment. - **Institution‑Wide Reporting Dashboard**: Access enrollment, revenue, learner progress, and engagement analytics across all departments from a single, centralized reporting suite. [Explore LMS Features](https://ce21.com/learning/) ## Professional Events, Academic Rigor Universities run events that must meet both academic expectations and professional accreditation standards. CE21 transforms campus events, virtual conferences, and hybrid symposia into compliant, high‑quality learning experiences without adding operational burden to faculty or staff. - **Unified Hybrid Architecture**: Stream from campus in 1080p while managing on‑site check‑ins, QR‑code badging, and attendance verification through a single event portal. - **Verified Attendance Tracking**: Replace manual sign‑ins with randomized participation prompts, time‑tracking, and audit‑ready attendance records that satisfy strict accrediting bodies. - **Integrated Engagement Tools**: Support real‑time interaction with native chat, moderated Q&A, and discussion forums, all within your university‑branded environment. - **Streamlined Event Logistics**: Simplify registration, payments, certificate delivery, and post‑event reporting with fully integrated workflows and no reliance on third‑party event platforms. [Explore Event Solutions](https://ce21.com/events/) ![Professional association member using the CE21 LMS to access a virtual conference, view on-demand course sessions, and track continuing education credits.](https://ce21.com/wp-content/uploads/2026/01/virtual-conference-lms.png "virtual-conference-lms - CE21") ![Integrated association member portal showing automated membership renewals, invoice management, and unified access to multiple professional groups.](https://ce21.com/wp-content/uploads/2026/04/university-graduates.jpg "university-graduates - CE21") ## Connect Alumni Back to Your Institution While CE21 is a powerhouse for education, our Integrated AMS allows you to manage the professional lifecycle of your graduates. - **Automated Transitions:** Seamlessly move learners from “Student” to “Professional” tiers based on graduation dates. - **Alumni Benefits**: Offer exclusive pricing and tiered access to your CE catalog to keep your graduates connected to their alma mater throughout their entire careers. - **One Database, Zero Syncing**: Eliminate the “data gap” between your alumni database and your learning records. [Explore AMS Capabilities](https://ce21.com/membership/) ## Built for the Way Universities Actually Work Delivering professional education requires a high level of academic precision and institutional oversight. CE21 enhances the learner experience by providing world-class clinical and professional education while automatically safeguarding complex state and national accreditation requirements.  ### Unified Academic Database All CE, alumni, and departmental data in one place for institution‑wide visibility.  ### Automated Accreditation Tracking Track specialty CE, ethics, and state mandates automatically without any manual certificate work.  ### Hybrid & On-Demand Delivery Offer webinars, self‑paced courses, and faculty publications from a single storefront.  ### Advanced Assessment & Rigor Ensure compliance with secure quizzes, time‑tracking, and digital affidavits.  ### Campus Event Management Manage virtual, hybrid, and on‑campus events with unified registration and logistics.  ### Mobile Learning App Deliver CE anywhere, even offline, through the CE21 mobile app.  ### Peer-to-Peer Marketplace Share faculty expertise with partner institutions to expand reach and revenue.  ### Institutional Reporting Enrollment, revenue, and engagement data update in real time across all departments. [Download the Platform Capabilities Guide](https://link.ce21.com/features) Get a comprehensive breakdown of how CE21 manages every aspect of your professional education business. ## Real People. Real Answers. Right Now. Every CE21 client receives unlimited, in‑house support from specialists who understand university CE operations. No outsourced call centers. No support tiers. Just responsive, expert help for your staff and learners. **No tiers, no “premium” fees, just help.** ![Dedicated in-house LMS support team providing live technical assistance for association staff and members to streamline platform management.](https://ce21.com/wp-content/uploads/2025/12/AdobeStock_1189983346.png "AdobeStock_1189983346 - CE21") ![A professional videographer filming a live legal seminar, representing CE21’s expert webcasting production services and rock-solid live streaming infrastructure for education directors](https://ce21.com/wp-content/uploads/2026/01/28947853_1870545039643563_6899438190260188559_o.jpg "28947853_1870545039643563_6899438190260188559_o - CE21") ## Expert Webcasting & Campus Production Support Universities need reliable, professional‑grade streaming for lectures, symposia, and continuing education events, whether managed by internal AV teams or outsourced entirely. CE21 provides a stable, scalable broadcast infrastructure and optional full‑service production support, ensuring every event reaches learners, alumni, and professionals without technical risk. - **Campus-Wide Reliability**: Deliver high‑quality HD streams through CE21’s secure, high‑performance infrastructure, built to support academic events, alumni programming, and professional audiences. - **AV Team Integration:** For institutions with in‑house media teams, CE21 functions as a seamless, plug‑and‑play platform that supports existing workflows and equipment. - **Dedicated Live Event Support**: Never fly solo. Every broadcast is backed by a remote expert CE21 broadcast support specialist, to provde real-time assistance during unexpected issues or high-stakes events. ## Partner with a Platform Built for Your Success Join universities already using CE21 to run smarter continuing education programs. Let’s show you how it works. [Request a Platform Tour](https://ce21.com/demo/) ## Key Questions About CE21 for Universities ##### What is CE21 and who uses it? CE21 is an all-in-one Learning Management System (LMS) and Association Management System (AMS) built for professional organizations. Over 400 universities, professional associations, and licensing boards use CE21 to deliver continuing education, manage compliance, and run hybrid events, all from a single platform. ##### What types of continuing education credits can CE21 track and award? CE21 natively supports CME, CLE, CEU, CPE, and specialty credits including ethics and state-mandated requirements. The platform automates certificate issuance and includes direct integrations with ACCME PARS/JA-PARS for healthcare and ABA MCLE reporting for legal programs, eliminating manual data entry for university compliance staff. ##### Can CE21 support multiple departments or schools within a single university? Yes. Each university department, such as Social Work, Pharmacy, or Law, operates as its own independent tenant within CE21, with a dedicated branded catalog, staff accounts, and course management. Departmental staff only see and manage their own programs, while university-level administrators can switch between departments in a single Manager login to oversee all operations. This setup ensures no separate platforms and no redundant contracts. ##### What makes CE21 different from general-purpose LMS platforms like Canvas or Blackboard for professional education? Canvas and Blackboard are built for academic coursework. CE21 is built specifically for professional continuing education compliance, with native accreditation reporting, multi-credit-type tracking, event management, and an integrated membership system. Universities running CE programs, symposia, or licensing requirements need a compliance-first platform rather than an academic gradebook. ##### How does CE21 handle hybrid and on-campus events? CE21 manages in-person, virtual, and hybrid events in one system. In-person attendance is verified via QR code badge scanning; virtual attendees are tracked via time-monitoring and participation prompts. Live streams deliver up to 1080p with built-in Q&A, polling, and live chat. Certificates are issued automatically upon session completion. ##### Does CE21 include a mobile app for learners? Yes. Every CE21 contract includes the CE21 Mobile App. Learners can attend live webcasts, complete on-demand courses, take quizzes, and earn certificates directly from their device. The app supports true offline learning, as content downloaded in advance is accessible without an internet connection. ##### How does CE21 connect a university's alumni and graduate learner lifecycle? CE21’s integrated AMS allows universities to automatically transition learners from student to professional member tiers based on graduation dates. Alumni can receive exclusive pricing and tiered access to CE catalogs, keeping graduates connected to their institution throughout their career without the need for separate syncing between alumni and learning records. ## CE21 Platform Capabilities & Features Guide CE21 is a comprehensive all-in-one Learning Management System (LMS) and Association Management Software (AMS) built specifically for professional organizations. This guide provides an expanded look at our platform’s capabilities. Please enable JavaScript in your browser to complete this form. Name \*First Last Email \* Send Me the Guide![Loading](https://ce21.com/wp-content/plugins/wpforms/assets/images/submit-spin.svg) ## Request a CE21 Platform Tour Take the guesswork out of your platform search. Fill out the form below to schedule a personalized tour. We’ll dive into the tools that will save your team time and provide a better experience for your members. Please enable JavaScript in your browser to complete this form. Name \*First Last Business Email \* Job Title \* Organization Name \* *Zero pressure. No phone calls. Just a tour of the tech.* Get My Demo![Loading](https://ce21.com/wp-content/plugins/wpforms/assets/images/submit-spin.svg) --- ### [CE21 Chiropractic Landing Page](https://ce21.com/chiropractic/) **Published:** March 23, 2026 **Author:** Reid Stillings **Content:** ### SEND AN INQUIRY Or [Book a Demo](#bookdemo) Please enable JavaScript in your browser to complete this form. Name \*First Last Group/Association Email \* Message \* Send![Loading](https://ce21.com/wp-content/plugins/wpforms/assets/images/submit-spin.svg) ###### Built for Chiro Compliance CE Broker Reporting Chiropractic Societies D.C. Transcripts Live Webcasts State Board Mandates # The Chiropractic LMS for State & National Associations Give your D.C.s a premium learning experience while decreasing staff workload. Our LMS handles the heavy lifting of Chiropractic CE tracking and certification management so you can focus on strategy. ![Medical practitioner illustrating the ease of automated ACCME compliance and education delivery through an all-in-one database.](https://ce21.com/wp-content/uploads/2026/03/chiropractor-image.jpg "chiropractor-image - CE21") ## Trusted by 400+ Professional Associations Running Smarter, Not Harder [![](https://ce21.com/wp-content/uploads/2025/09/CalChiro.jpg)](#) [![](https://ce21.com/wp-content/uploads/2026/02/chiro-congress-logo.png)](#) [![](https://ce21.com/wp-content/uploads/2026/02/kansaschiro.png)](#) [![](https://ce21.com/wp-content/uploads/2026/02/ncca.png)](#) [![](https://ce21.com/wp-content/uploads/2026/02/nebraska-chiro.png)](#) [![](https://ce21.com/wp-content/uploads/2025/09/ILChiro.jpg)](#) [![](https://ce21.com/wp-content/uploads/2026/02/washington-chiro.png)](#) ## The All-in-One Platform for Your Organization’s Continuing Education Unlike platforms that bolt together separate LMS, AMS, and event tools, CE21 shares one unified database. Update a D.C.’s record once, and their Chiropractic CE credits, accreditation requirements, and certificates update instantly. No more manual entry of credits from external webinars. **It just works.** [Request a Platform Tour](https://ce21.com/demo/) ![CE21 LMS admin dashboard for managing and sorting educational products, seminars, and certification workflows.](https://ce21.com/wp-content/uploads/2025/12/catalog-product-search.png "catalog-product-search - CE21") ## What Chiropractic Association Leaders Say About CE21 ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)The staff is exceptional—always ready to lend a hand. With so many features tucked away in the system’s backend, we don’t use some functions regularly and often need their guidance. Thankfully, they’re consistently patient and helpful in walking us through any challenges. ![Andrea L. | Executive Director profile picture](https://ce21.com/wp-content/uploads/2025/10/andrea-larew.jpg) Andrea L. | Executive Director Colorado Chiropractic Association ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)You guys are by far the best choice I've made for my association! ![Rachel W. | Executive Director profile picture](https://ce21.com/wp-content/uploads/2023/05/Rachel-Wendt-updated-headshot-150x150-1.jpeg) Rachel W. | Executive Director Kentucky Association of Chiropractors ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)I can say that CE21 is clearly a best-in-class model for a Learning Management (LMS) and Association Management (AMS) Systems. It is incredibly important to work with an organization that is flexible and constantly looking for ways to improve. ![Marc A. | Executive Director profile picture](https://ce21.com/wp-content/uploads/2025/09/Marc-Abla-CAE.jpeg) Marc A. | Executive Director Illinois Chiropractic Society ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)We've found this AMS system to be a truly valuable asset. A key factor in our decision to transition was the highly capable LMS, which integrates perfectly with the AMS. We've had the pleasure of working with [CE21], and their professionalism and support have been outstanding." ![Marlene C. | Member Liaison profile picture](https://ce21.com/wp-content/uploads/2025/12/marlene-ncchiro-120x120.png) Marlene C. | Member Liaison North Carolina Chiropractic Association ## Maximize Impact with an LMS Built for Growth CE21 isn’t generic software trying to serve every industry. We focus exclusively on professional education providers, including chiropractic societies and assocations. This specialization ensures our platform evolves to meet your real-world learning and compliance challenges. - Simplify your operations with a single, unified platform. - Master complex State Board and CE Broker compliance - Deliver all learning formats from one custom catalog. - Automate credit tracking and certificate delivery. - Access 50+ real-time reports for engagement and revenue [Explore LMS Features](https://ce21.com/learning/) ![CE21 LMS administrative dashboard for configuring product details, managing diverse credit types, and automating certification workflows for professional associations."](https://ce21.com/wp-content/uploads/2026/01/ce21-lms-vector.jpg "ce21-lms-vector - CE21") ![Professional association member using the CE21 LMS to access a virtual conference, view on-demand course sessions, and track continuing education credits.](https://ce21.com/wp-content/uploads/2026/01/virtual-conference-lms.png "virtual-conference-lms - CE21") ## Chiropractic Conferences Made Simple Stop managing data silos. CE21 integrates event management directly into your learning platform so you never have to sync data between systems. D.C.s register, attend, and receive credits through a single, unified login. - Native event tools with no extra platform fees. - Host in-person, virtual, or hybrid events from one dashboard. - Automate CE credit delivery based on session attendance. - Drive engagement with integrated live chat, Q&A, and forums. - Verify attendance with multi-method compliance tracking. [Explore Event Solutions](https://ce21.com/events/) ## Built for the Way Associations Actually Work Providing professional education for D.C.s requires a high level of precision where state compliance is critical. Our platform enhances the member experience by delivering high-quality, clinical education while automatically safeguarding their state-mandated credit requirements.  ### Centralized D.C. Records Keep all learner and member data in one central hub to gain a clear, complete view of your entire organization.  ### Automated CE Tracking Automatically track Chiropractic CE credits (including X-ray and mandatory credits) and issue certificates instantly, saving your team hours of manual administrative work.  ### All-Format CE Catalog Deliver your education exactly how they want it: In-person events, live webcasts, instant on-demand courses, or shippable content for offline study.  ### Advanced Assessment & Verification Automatically verify participation via quizzes, time tracking, attendance codes, and digital affidavits to keep D.C.s compliant without manual oversight.  ### Event Management Manage virtual, hybrid, and live events in one place. Simplify registration and logistics for any type of gathering.  ### Mobile App Provide on-the-go education with a mobile app that gives learners access to your content anywhere, even offline.  ### Sharing Marketplace Expand your reach and grow revenue by sharing your content with partners through our exclusive peer-to-peer marketplace.  ### Real-Time Reporting Make smart decisions with instant access to sales and engagement reports that update the moment activity happens. [Download the Platform Capabilities Guide](https://link.ce21.com/features) Get a comprehensive breakdown of how CE21 manages every aspect of your professional education business. ## Real People. Real Answers. Right Now. Forget outsourced ticketing systems and generic chatbots. Our **100% in-house support team** acts as a direct extension of your team. From troubleshooting high-stakes live seminars to managing D.C. transcripts, we provide the human-led accountability your staff and members deserve. ![Dedicated in-house LMS support team providing live technical assistance for association staff and members to streamline platform management.](https://ce21.com/wp-content/uploads/2025/12/AdobeStock_1189983346.png "AdobeStock_1189983346 - CE21") ## Add Full AMS Capabilities CE21 unifies membership, CE, and events in one platform built for chiropractic organizations. When your AMS and education data share a single database, you streamline licensure and CE workflows, simplify renewals, and give DCs one place to manage their professional requirements, certifications, and learning history. - Manage clinical sections, committees, and dues in one place. - Automate renewals and recurring dues with card vaulting. - Empower members with self-service tools and directories. - Drive non-dues revenue with fundraising and classifieds. [Explore AMS Capabilities](https://ce21.com/membership/) ![Integrated association member portal showing automated membership renewals, invoice management, and unified access to multiple professional groups.](https://ce21.com/wp-content/uploads/2026/01/membership.png "membership - CE21") ## Partner with a Platform Built for Your Success Join the organizations that trust CE21 to power their education strategies. Schedule a discussion to explore how our all-in-one LMS combines innovative technology with a responsive support team dedicated to helping you thrive. [Book a Demo](https://ce21.com/demo/) ## Chiropractic Association Management & CE FAQs ##### What is the best LMS and AMS platform for state chiropractic associations? CE21 has been the designated technology partner for ChiroCongress and its 25+ member state associations since 2018, making it one of the most experienced LMS and AMS platforms serving the chiropractic association space. ##### Our chiropractic association runs on a separate systems for membership, education, and events. Is switching to CE21 realistic for small staff? This is exactly the situation CE21 is designed to solve, and it is the most common reason chiropractic associations switch platforms. When your membership database, CE catalog, and event registration exist in three different systems, your staff effectively becomes the integration layer. Every conference requires manual data exports, credit reconciliation, and certificate follow-up. CE21 replaces that entire fragmented stack with a single platform where a member’s registration, attendance, earned CE credits, and renewal status all update automatically from one action. For small chiropractic association teams, often one or two staff managing everything, this is not a luxury but the factor that makes the job sustainable. CE21’s in-house support team also handles member-facing issues directly, so your staff is not burdened with login complaints on top of everything else. ##### Can the platform match our unique brand identity and member experience? Your members will enjoy a consistent experience that looks and feels exactly like your organization. We tailor your catalog and learning portal to match your specific brand colors, fonts, and style. This professional, unified appearance builds trust with your members and ensures they feel secure as they transition from your main website to your educational content. ##### Does CE21 support simulive and on-demand CE delivery for chiropractors who can't attend live events? Yes. CE21 supports the full range of chiropractic CE delivery formats — live in-person events, live webcasts, simulive sessions (pre-recorded content delivered as a live broadcast with real-time interaction), and fully self-paced on-demand courses. For chiropractic associations, this flexibility matters because your members’ schedules vary widely: a solo practitioner in a rural area has very different availability than a clinician in a group practice near a major metro. CE21 lets you offer the same approved CE content across multiple formats from one catalog, with consistent credit tracking and certificate issuance regardless of how or when a chiropractor completes the program. SCORM-compliant content packages are also supported for associations importing courses from external producers. ##### How does CE21 help chiropractic associations increase revenue without increasing staff overload? CE21 is built to grow non-dues revenue without adding headcount, which is something chiropractic associations with lean operations need from day one. The platform’s automated marketing tools include smart lists that dynamically segment your member database and trigger email campaigns based on CE completion status, renewal windows, or event registration activity, ensuring the right offer reaches the right chiropractor at the right time without manual list-building. Live event sessions convert directly into on-demand catalog products after the event, turning a one-day seminar into a year-round revenue stream. CE21’s content sharing marketplace also lets your association monetize courses with peer organizations, generating passive revenue from programs you have already produced. CE21 clients consistently report that the platform pays for itself through revenue channels they were previously unable to operate efficiently. ##### How does CE21 support chiropractic associations that are part of ChiroCongress or a shared catalog network? CE21 has been ChiroCongress’s designated technology partner since 2018, meaning the platform is specifically built to support the way chiropractic associations collaborate and share educational content across state lines. CE21’s peer-to-peer content sharing marketplace allows member associations to share CE courses with other associations in the network, earning passive revenue from content they have already built or supplementing their own catalog with courses produced by peer organizations. For associations evaluating CE21 as part of a ChiroCongress cohort, the shared infrastructure provides faster onboarding, consistent member experiences across state lines, and a support team that already understands how chiropractic association networks operate. ## CE21 Platform Capabilities & Features Guide CE21 is a comprehensive all-in-one Learning Management System (LMS) and Association Management Software (AMS) built specifically for professional organizations. This guide provides an expanded look at our platform’s capabilities. Please enable JavaScript in your browser to complete this form. Name \*First Last Email \* Send Me the Guide![Loading](https://ce21.com/wp-content/plugins/wpforms/assets/images/submit-spin.svg) --- ### [Managed Event Services](https://ce21.com/managed-event-services/) **Published:** February 12, 2024 **Author:** reid@ce21.com **Content:** # FULL-SERVICE VIRTUAL & HYBRID CONFERENCES ## We Handle the Techology, You Get the Credit CE21 handles your entire conference tech stack: registration, live streaming, program encoding, portal branding, sponsor and exhibitor setup, interactivity, attendance verification, and member support. Hand us the programs. We’ll handle everything else. **No annual contract required**. Book CE21 for a single event and see for yourself. [Discuss Your Upcoming Event](https://ce21.com/demo/) ![Medical practitioner illustrating the ease of automated ACCME compliance and education delivery through an all-in-one database.](https://ce21.com/wp-content/uploads/2026/03/virtual-summit-abstract-v2.jpg "virtual-summit-abstract-v2 - CE21") ## The Technical Power Behind Professional Associations [![](https://ce21.com/wp-content/uploads/2025/10/TX-Nurses.jpg)](#) [![](https://ce21.com/wp-content/uploads/2026/01/state-bar-of-georgia.png)](#) [![](https://ce21.com/wp-content/uploads/2026/02/alma.png)](#) [![](https://ce21.com/wp-content/uploads/2026/02/arema.png)](#) [![](https://ce21.com/wp-content/uploads/2026/01/cme-center.png)](#) [![](https://ce21.com/wp-content/uploads/2025/09/ILChiro.jpg)](#) [![](https://ce21.com/wp-content/uploads/2026/02/acep-logo.png)](#) [![](https://ce21.com/wp-content/uploads/2026/04/aga-boston-logo.png)](#) [![](https://ce21.com/wp-content/uploads/2026/01/alaskabar-bar-association.png)](#) [![](https://ce21.com/wp-content/uploads/2026/04/cep-logo.png)](#) ## Conference time shouldn’t mean all-hands-on-deck panic mode. CE21’s Managed Event Services handle virtual and hybrid events of any size – so you can focus on your attendees and content instead of troubleshooting technology. ## How We’ve Helped Associations Thrive Online ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)I wanted to let you know that Isabel and Patrick have been great to work with over the past few weeks. It’s a big event with a lot of content. Isabel and Patrick have been super helpful. Thank you both. ![Jeff B. | Director of Education, profile picture](https://ce21.com/wp-content/uploads/2025/12/jeff-1-120x120.jpg) Jeff B. | Director of Education, Missouri Association of Osteopathic Physicians and Surgeons ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)Thank you for the quality of service that you have provided us during our recent Winter Seminar. We sincerely appreciate your efficient and gracious customer service, your detail and accountability that you have shown on each of our online events. ![Ben H. | CEO of AGC Partners profile picture](https://ce21.com/wp-content/uploads/2025/12/ben-howe-120x120.jpeg) Ben H. | CEO of AGC Partners AGA Boston ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)CE21 has also provided a valuable avenue for generating additional revenue, especially for small associations. I especially appreciate the automated marketing and sales emails, affordable and reliable livestreaming services, and the ability to support multiple chapters or organizations through a shared catalog system—something we have not found replicated elsewhere. ![Amanda M. | Executive Director profile picture](https://ce21.com/wp-content/uploads/2026/03/amanda-m-120x120.jpg) Amanda M. | Executive Director Maine Osteopathic Association ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)As always, Grant did a phenomenal job [live streaming their virtual conference]! It always gives me such peace of mind knowing that I get to work with him. ![Jill S. | Former Executive Director profile picture](https://ce21.com/wp-content/uploads/2026/02/jill-sutton-120x120.jpg) Jill S. | Former Executive Director Texas Osteopathic Medical Association ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)I enjoy all of my interactions with the CE21 team. Our virtual and now hybrid events are top tier. I also appreciate that you listen to feedback and ideas to improve the products and services for everyone. ![Brenda D. | Former Senior Director of Education & Communications profile picture](https://ce21.com/wp-content/uploads/2024/02/brenda.jpg) Brenda D. | Former Senior Director of Education & Communications Pennsylvania Osteopathic Medical Association ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)This has been our 4th year using CE21 [for our hybrid conference services]. We have been totally pleased with the professionalism and quality of all of their staff. They communicate well. They show initiative. They solve problems when they come up. I highly recommend CE21. ![Robert S. | Former Executive Director profile picture](https://ce21.com/wp-content/uploads/2024/02/bob.png) Robert S. | Former Executive Director Association for Comprehensive Energy Psychology ## Everything Your Event Needs. Already Handled. We provide the specialized tools and personnel required to deliver a consumer-grade virtual experience. Every feature is configured by our team to match your workflow and organizational goals. - **Dedicated Event Support Team** Our team handles your technical setup and execution to ensure a professional event. - **Custom-Branded Conference Portal** We deploy a mobile-responsive conference portal that matches your organization’s identity perfectly. - **Speaker Central** A single location for bios, sessions, and intuitive attendee navigation. - **Interactive Tools** Built-in Q&A, polls, and forums configured to boost member participation. - **Virtual Exhibitors** Branded booths with real-time visitor tracking and detailed engagement analytics. - **Automated CE** Instant credit tracking and certificate delivery to ensure compliance. ![A top-down view of a desk where two people are taking notes around a central 'Event Management' mind map. Arrows point from the center to key categories: Finance, Marketing, Scheduling, Security, Location, Creativity, Logistics, and Target.](https://ce21.com/wp-content/uploads/2025/12/global-network.jpeg "Global Network Connection Illustration - CE21") ![Flat vector illustration of a woman sitting on a stack of giant books using a laptop, while a man appears on a large computer screen next to her holding a document. Light blue abstract icons of a globe, Wi-Fi, and paper clips float in the background.](https://ce21.com/wp-content/uploads/2025/12/videographer.png "videographer - CE21") ## Live Event Production Services - **Managed Zoom Productions** Our team leads speaker tech runs and ensures every presenter is platform-ready. We manage the live broadcast and troubleshoot connection issues so you can focus on your attendees and the success of your program. - **On-site Streaming & Videography** CE21 has a roster of professional videographers that can live stream your event to expand your audience and your ROI. Capture on-site footage formatted for upcoming simu-live sessions or On Demand content. - **Pre-recorded content optimization** We track, manage, encode, and optimize any submitted files to ensure perfect playback quality. ## Analytics & Reporting in Minutes - **Immediate post-event analytics** Comprehensive reports available within minutes of event conclusion, not weeks later. - **Visual dashboards and Excel exports** Visitor data, session attendance, page views, booth visits, and engagement metrics in easy-to-understand formats. - **Automatic CE credit calculation** Credits calculated based on actual attendance and distributed with certificates automatically. - **Audit-ready compliance documentation** All attendance verification and certification tracking provided in formats ready for state boards or accrediting bodies. ![A flat vector illustration of a person standing next to a large, 3D isometric donut chart. The chart is divided into three segments: a large light purple section, a medium dark blue section, and a small highlighted orange section.](https://ce21.com/wp-content/uploads/2025/12/analytics-scaled.jpeg "Futuristic illustration of dynamic business growth depicting financial progress with an ascending bar chart and a powerful upward arrow - CE21") ## See the Platform in Action Take a self-guided tour of a live virtual conference environment. This preview showcases the attendee lobby, session navigation, and custom-branded layouts we build for our clients. Note that interactive features like using the live chat and forums are reserved for formally registered attendees. [View a Virtual Conference Demo](https://showcase.ce21.com/viewer/classroomunautheticatedlink?x=fCy5ucd%40%4012%40%4012Ps%3D&p=k6rj5251hd&tab=52931&exboothid=&_gl=1*16j4tca*_gcl_au*MjcxNjY3NDAxLjE3NzMyNTg5NTM.*_ga*MTA0NzcxODQ2Mi4xNzA2NTQyNjky*_ga_VDEKRGJYDZ*czE3NzU1MDAzMzgkbzc4NiRnMSR0MTc3NTUwMjYxNiRqNjAkbDAkaDA.#) ![A close-up image symbolizing high customer satisfaction and positive user experience, featuring a digital feedback scale with a highlighted five-star rating.](https://ce21.com/wp-content/uploads/2025/10/conference-header.png "conference-header - CE21") ## Why Organizations Choose Our Managed Services ![](https://ce21.com/wp-content/uploads/2025/12/podium-scaled.jpeg "Confident Man Delivering a Speech at Podium in Blue Suit with Colorful Abstract Background Illustration - CE21") ### No platform commitment needed - **Standalone Conference Services** Access our professional conference services through transparent, **event-based pricing** without an annual platform contract. - **Try Before You Migrate** Experience our professional services for your next event even if you’re using a different learning management or events platform for everything else. - **No Hidden Fees** Know your exact conference costs upfront. Our pricing model ensures no surprise charges or unexpected administrative surcharges. ### Experienced team and proven infrastructure - **Hundreds of Events Produced** Our specialists have managed intimate workshops to multi-day conferences with thousands of attendees. - **White-Glove Attendee Support Included** Your attendees contact us directly with questions, freeing your staff to focus on higher-level event management details. - **Proven, Reliable Technology** CE21’s platform manages the daily delivery of events and programs for state bars, universities, medical societies and other professional organizations. Our battle-tested infrastructure handles every technical detail to ensure your conference runs flawlessly ![](https://ce21.com/wp-content/uploads/2025/12/team-network-scaled.jpeg "Colorful connected people network icon connection team - CE21") ![](https://ce21.com/wp-content/uploads/2025/12/analytics-abstract-scaled.jpeg "2D Graphic of Simple Funnel Infographic for Data Visualization - CE21") ### Impressive results for exhibitors and sponsors - **Professional Virtual Booth Design** Polished, branded exhibitor spaces that look premium and encourage attendee engagement. - **Detailed ROI Analytics for Sponsors** Real data on booth visits, clicks, and engagement instead of vague promises about “visibility.” - **Exhibitor Management Tools** Complete vendor space management, engagement tracking, and reporting that keeps sponsors happy. ## Partner with Event Management Experts Whether you’re planning a virtual conference, hybrid event, or need professional live production services, CE21’s experienced team handles all the technical complexities. Schedule a discussion to explore how our full-service event management takes the burden off your shoulders. [Discuss Your Upcoming Event](https://ce21.com/demo/) ## Everything You Need to Know About Stress-Free Events ##### Can an association use CE21’s Managed Event Services without an annual platform contract? Yes. CE21 offers standalone event production services on a per-event basis. You can access our professional concierge team, high-end virtual portal, and live production experts for a single conference or webinar series without committing to a long-term LMS or AMS contract. ##### What is included in a full-service virtual conference package? Our managed services provide end-to-end production, including custom-branded event portals, speaker tech rehearsals, live stream monitoring, and automated CE credit tracking. We act as a technical extension of your staff, handling everything from registration setup to post-event analytics. ##### How does CE21 handle technical support for conference attendees? We provide 100% in-house, white-glove technical support for all attendees. Our team learns your specific certification and credit rules before the event goes live, allowing us to resolve attendee inquiries immediately so your staff can focus on the program rather than troubleshooting. ##### Can CE21 provide on-site videography for hybrid events? Yes. We deploy professional videograper(s) to your physical venue to manage high-quality live streams for remote audiences. We also offer “simu-live” production, where we record, edit, and optimize your sessions in advance to ensure a flawless, glitch-free broadcast on the day of the event. ##### How do managed event services help associations increase sponsor ROI? We build and manage interactive virtual exhibitor booths and sponsor placements that provide real-time engagement data. Unlike traditional events, our platform gives sponsors detailed analytics on booth visits and clicks, allowing you to prove exact ROI to your partners. ##### Does the CE21 concierge team manage speaker tech rehearsals? Yes. If you have live Zoom productions within your conference, our production operators lead every speaker through a pre-event technical run-through. We verify connection stability, test audio/video quality, and sync on Q&A workflows to ensure every presenter feels confident and the live broadcast remains professional. ##### How quickly are post-event reports and attendee certificates available? Reporting is near-instant. Because our platform automates credit tracking and attendance verification, your association can access comprehensive analytics and attendees can download their certificates within minutes of the event’s conclusion. ##### Why should an association outsource event production to CE21? Outsourcing to CE21 eliminates the “vendor blame game” and technical friction. We provide the specialized infrastructure and staff required to run complex, multi-track conferences, allowing associations to scale their reach and maximize attendance without hiring additional full-time technical staff. --- ### [Contact Us](https://ce21.com/contact-us/) **Published:** January 10, 2024 **Author:** Rick Rutherford **Content:** # Contact CE21 we’d love to hear from you [SCHEDULE MY DEMO](https://ce21.com/demo/) ## How can we support you today?  ### Support (877) 602-9877 support@ce21.com  ### Sales (512) 793-9183 sales@ce21.com  ### CE21 Address 5900 Southwest Pkwy Ste 4-401 Austin, TX 78735-6202  ### Main Office (512) 827-3721  ### Videography Network videographers@ce21.com  ### Press press@ce21.com --- ### [CE21 Gives](https://ce21.com/ce21-gives/) **Published:** January 16, 2024 **Author:** Rick Rutherford **Content:** # CE21 Gives **giving back** to our community [SCHEDULE MY DEMO](https://ce21.com/demo/) ## CE21 Gives In line with CE21’s values of innovation, integrity, respect, and open communication, our company is committed to supporting charitable causes and organizations within our diverse community. As a responsible corporate entity, we recognize the importance of promoting the well-being of others and addressing societal issues. We strive to create a positive impact and enhance the lives of individuals, communities, and the environment through our efforts to promote well-being and address societal issues. By investing in causes that align with our values, we strive to create a positive impact on society while setting an example for other organizations to follow. As we embark on this transformative journey, CE21 warmly invites employees, stakeholders, and the wider community to join us in our pursuit of a brighter future. Together, we can build a more inclusive and sustainable world, where individuals and communities thrive. [![](https://ce21.com/wp-content/uploads/2024/01/WOW-Logo.png "WOW Logo - CE21")](http://Support%20KUT) Watching Over Whiskers was established at the Community Foundation of the Ozarks in 2015 where cat loving individuals can make tax deductible donations to help make a difference in the lives of felines in Southwest Missouri. Watching Over Whiskers supports routine vetting to help place kitties in loving homes, as well as Trap-Neuter-Return (TNR) assistance and emergency vet assistance for kitties on a case by case basis. Follow us on this journey as we continue to work together, watching over whiskers. [**Support WOW**](http://www.watchingoverwhiskers.org/) [![](https://ce21.com/wp-content/uploads/2024/01/FIT-logo.png "FIT-logo - CE21")](http://Support%20KUT) Foundation for an Informed Texas works to provide Texans with the knowledge about cannabis, the biological mechanisms, the physiological aspects and socio-economic impacts. FIT works to engage the community regarding how the legislative and political processes work and to educate legislators and staffers regarding the scientific realities of cannabis. [**Support FIT**](https://www.informedtexas.org/) ![](https://ce21.com/wp-content/uploads/2024/01/Texas-NORML-Logo.png "Texas-NORML-Logo - CE21") Texas NORML is a trans-partisan, educational 501c4 nonprofit that focuses on cannabis law reform. Texas NORML’s mission is to change marijuana laws so that it reflects the majority opinion of Texans which is that the responsible use of cannabis by adults and patients should no longer be subject to penalty. We hold [virtual meetings](https://www.texasnorml.org/category/meetings/) at 7:00 PM on the first Wednesday every month. **[Support TexasNORML](https://www.texasnorml.org/)** [![](https://ce21.com/wp-content/uploads/2023/06/KUT-ATX-90.5-1.jpg "KUT ATX 90.5 - CE21")](http://Support%20KUT) Each day, KUT 90.5, Austin’s NPR station, and its sister station KUTX 98.9, the Austin Music Experience, strive to provide content that reflects the broad interests and tastes of the Central Texas audience. They strive to reflect every side of Central Texas’ diverse, creative community – from the weird to the refined. They’re committed to delivering in-depth news coverage through a local lens. They’re devoted to diverse, intelligent explorations in local music, lifestyle, and culture. [**Support KUT**](https://kut.secureallegiance.com/kut/WebModule/Donate.aspx?P=KUTOA&PAGETYPE=PLG&CHECK=aI6A0UTYM%2bPiQl%2byqVkEd4HJipnY8PNT&SOURCECODE=DTBTNN) [![](https://ce21.com/wp-content/uploads/2023/06/Central-Texas-Food-Bank.png "Central Texas Food Bank - CE21")](http://Support%20KUT) A leader in the fight against hunger for nearly 40 years, Central Texas Food Bank’s mission is to nourish hungry people and lead the community in the fight against hunger. They work with food donors across the country, financial supporters, and volunteers to fill unmet needs in Central Texas. This commitment from private, government, and charitable partners has allowed them to bring nearly 54 million meals to the Central Texas community last year and into the hands of families and local nonprofits that turn to them for help. **[Support the Central Texas Food Bank](https://secure3.convio.net/cafbtx/site/Donation2;jsessionid=00000000.app30038a?idb=1621923386&df_id=23937&mfc_pref=T&23937.donation=form1&NONCE_TOKEN=14E70A7BDDD527756113F07D63B2F4BA&23937_donation=form1)** ![](https://ce21.com/wp-content/uploads/2023/06/Sustainable-Food-Center.jpg "Sustainable Food Center - CE21") Sustainable Food Center serves Austin and the Central Texas region by supporting local, small to mid-sized farms so they can thrive. SFC increases access to healthy, local food and offers education and resources to help individuals and families maintain a healthy diet. Sustainable Food Center transforms the food system to nourish our health, land, and livelihood. **[Support the Sustainable Food Center](https://secure.sustainablefoodcenter.org/a/sfcs-seeds-change-initiative)** [![](https://ce21.com/wp-content/uploads/2023/06/Austin-Humane-Society-300x300.jpg "Austin Humane Society - CE21")](http://Support%20KUT) Serving the Austin community since 1952, the Austin Humane Society (AHS) is the longest-standing no-kill shelter in Austin. AHS transforms the lives of animals and the people who love them through life-saving programs that find animals homes, serve animals and people in times of crisis, prevent future homelessness through spay and neuter, and engage the community to be a part of the solution. [Support the Austin Humane Society](https://secure2.convio.net/ahumso/site/Donation2;jsessionid=00000000.app20047b?df_id=4080&mfc_pref=T&4080.donation=form1&NONCE_TOKEN=03429A32508DD9E1C626D5E5D88BDE6B) [![](https://ce21.com/wp-content/uploads/2023/06/south-austin-academy-of-vocal-arts-1024x422.png "south austin academy of vocal arts - CE21")](http://Support%20KUT) South Austin Academy of Vocal Arts offers homeschooled students and other youth the opportunity to experience musical excellence in a creative environment and demonstrate musical understanding, artistry, achievement, and confidence through passionate performances and collaborations with fellow singers, conductors, and musicians. [**Support the South Austin Academy of the Vocal Arts**](https://www.southaustinacademyofvocalarts.com/donate/) ![](https://ce21.com/wp-content/uploads/2023/06/alzhiemers-texas-logo-retina.png "alzhiemers-texas-logo-retina - CE21") Alzheimer’s Texas provides information, referrals, and a variety of support programs for those with Alzheimer’s disease and related dementias, and their family members, caregivers, and professionals. Alzheimer’s Texas has proudly served Central Texas since 1982. Their programs include a 24/7 Helpline, Consultations, Education, Training, Early Stage Support, Caregiver Support, and Community Respite Development. [Support Alzheimer’s Texas](https://www.txalz.org/donate/) ![](https://ce21.com/wp-content/uploads/2023/06/OMAZE.jpg "OMAZE - CE21") Omaze is a fundraising platform for a new generation of donors. We give everyone a chance to dream big and win once-in-a-lifetime prizes while helping to make the world a better place. This sustainable approach to fundraising means that nonprofits can spend less time and money raising funds, and instead focus on serving the needs of their communities. **[Support Omaze](https://www.omaze.com/)** ![](https://ce21.com/wp-content/uploads/2023/06/Make-a-Wish.png "Make a Wish - CE21") Make-A-Wish grants life-changing wishes for children going through so much. They creatively work to exceed the expectations of every wish kid, making donated resources go as far as possible. It’s the founding principle of their vision to grant the wish of every eligible child. For wish kids, just the act of making their wish come true can give them the courage to comply with their medical treatments. Parents might finally feel like they can be optimistic. And still, others might realize all they have to offer the world through volunteer work or philanthropy. [Support Make-A-Wish](https://secure2.wish.org/site/SPageServer?pagename=donate_today&chid=100-000) ![](https://ce21.com/wp-content/uploads/2023/06/America-Red-Cross.png "America Red Cross - CE21") The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.​ They are a worldwide institution in which all societies have equal status and share equal responsibilities and duties in helping each other. Its purpose is to protect life and health and to ensure respect for the human being. It promotes mutual understanding, friendship, cooperation, and lasting peace among all peoples. The Red Cross is a voluntary relief movement not prompted in any manner by a desire for gain. [Support Disaster Relief](https://www.redcross.org/donate/disaster-donations.html/) ![](https://ce21.com/wp-content/uploads/2023/06/Iowas.jpg "Iowas - CE21") The UI Center for Advancement was formed by joining the UI Alumni Association and the UI Foundation to better serve alumni and friends in the state and the region, throughout the country, and around the world. Their mission is to advance the University of Iowa through engagement and philanthropy. **[Support the Children’s Health Fund](https://donate.givetoiowa.org/s/1773/giving/19/interior.aspx?sid=1773&gid=2&pgid=509&cid=1288&dids=368.&appealcode=GFWEB)** --- ### [Testimonials](https://ce21.com/testimonials/) **Published:** January 12, 2024 **Author:** Rick Rutherford **Content:** # CE21 Testimonials what they’re saying ## Client Success Stories We’re proud of the relationships we’ve built and the impact we’ve had on our clients. Below, you’ll find feedback from those who have worked with us. These testimonials reflect the real experiences of our clients and offer insights into how our solutions have helped them achieve their goals. ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)When it came time to renew our contract with another CE Learning Management System, we knew we needed to explore options that provide a robust and user friendly platform for our customers and staff. CE21 provides all the features we were looking for to deliver quality continuing education. It also includes an intuitive back-end platform that allows us to streamline our processes. CE21 affords us the flexibility to spend more time on serving our customers and less time figuring out how to do it. ![Harry B. | Former CEO profile picture](https://ce21.com/wp-content/uploads/2026/02/harry-beans-120x120.png) Harry B. | Former CEO CLE West ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)Partnering with CE21 is the best decision our company has made. They are an amazing partner to work with. With CE21 as our backbone we don’t have to focus on the technology because that’s their expertise. This allows us to work with associations and their members to produce the highest quality educational material available. ![Anne T. | Chief Operating Officer profile picture](https://ce21.com/wp-content/uploads/2021/12/1539710957104.jpeg) Anne T. | Chief Operating Officer Business Professionals Network (BPN) ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)We love working with the team at CE21! Amazing customer support, top-notch technology, and always open to development to support new customer needs! Can't beat this platform and experience. ![Jessica V. | Affiliate Manager and Chief Growth Officer profile picture](https://ce21.com/wp-content/uploads/2026/01/jessica-Vieira-120x120.jpg) Jessica V. | Affiliate Manager and Chief Growth Officer Business Professionals Network (BPN) ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)I can say that CE21 is clearly a best-in-class model for a Learning Management (LMS) and Association Management (AMS) Systems. It is incredibly important to work with an organization that is flexible and constantly looking for ways to improve. ![Marc A. | Executive Director profile picture](https://ce21.com/wp-content/uploads/2025/09/Marc-Abla-CAE.jpeg) Marc A. | Executive Director Illinois Chiropractic Society ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)CE21 made our Online CLE process smooth and fast! They were quick to respond and very efficient when dealing with our requests for changes, questions, or general help. The OnBoarding process was very helpful – we couldn’t have asked for a better contact than Lisa. ![Jessica S. | Communications/Media Director profile picture](https://ce21.com/wp-content/uploads/2021/10/Jessica-Smith_2019-1.jpeg) Jessica S. | Communications/Media Director Dallas Bar Association ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)We are so appreciative of the support from CE21! Clint and Reid are always incredibly helpful in resolving any issues—knowledgeable, responsive, and great to work with. The entire team has been a pleasure to collaborate with! ![Jennifer S. | Professional Development Director profile picture](https://ce21.com/wp-content/uploads/2026/02/jennifer-sonier-120x120.jpg) Jennifer S. | Professional Development Director State Bar of Arizona ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)We've found this AMS system to be a truly valuable asset. A key factor in our decision to transition was the highly capable LMS, which integrates perfectly with the AMS. We've had the pleasure of working with [CE21], and their professionalism and support have been outstanding." ![Marlene C. | Member Liaison profile picture](https://ce21.com/wp-content/uploads/2025/12/marlene-ncchiro-120x120.png) Marlene C. | Member Liaison North Carolina Chiropractic Association ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)I've been working with CE21 now for a few years, and have had a wonderful experience. The company prioritizes listening to their customers to inform their own product roadmap, and they are always learning and building. I gave 5 stars on innovation because they will implement new features requested from clients very readily if they see how it will benefit the rest. ![Kara B. | CLE Director profile picture](https://ce21.com/wp-content/uploads/2026/02/kara-bridge-120x120.png) Kara B. | CLE Director Alaska Bar Association ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)The staff is exceptional—always ready to lend a hand. With so many features tucked away in the system’s backend, we don’t use some functions regularly and often need their guidance. Thankfully, they’re consistently patient and helpful in walking us through any challenges. ![Andrea L. | Executive Director profile picture](https://ce21.com/wp-content/uploads/2025/10/andrea-larew.jpg) Andrea L. | Executive Director Colorado Chiropractic Association ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)This system does so much more than the systems my counterparts around the country are using--it has really automated our continuing education events and tied our association management together. ![Lynda M. | Executive Director profile picture](https://ce21.com/wp-content/uploads/2025/10/lynda-marshall.jpg) Lynda M. | Executive Director Vermont Psychological Association ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)I could not be more pleased with CE21. They have a wonderful LMS and the support team are second to none. ![Tom G. | Past Vice President, Events & Workforce Initiatives profile picture](https://ce21.com/wp-content/uploads/2025/01/1674144457315.jpg) Tom G. | Past Vice President, Events & Workforce Initiatives Housing First Minnesota ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)CE21 has also provided a valuable avenue for generating additional revenue, especially for small associations. I especially appreciate the automated marketing and sales emails, affordable and reliable livestreaming services, and the ability to support multiple chapters or organizations through a shared catalog system—something we have not found replicated elsewhere. ![Amanda M. | Executive Director profile picture](https://ce21.com/wp-content/uploads/2026/03/amanda-m-120x120.jpg) Amanda M. | Executive Director Maine Osteopathic Association ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)I enjoy all of my interactions with the CE21 team. Our virtual and now hybrid events are top tier. I also appreciate that you listen to feedback and ideas to improve the products and services for everyone. ![Brenda D. | Former Senior Director of Education & Communications profile picture](https://ce21.com/wp-content/uploads/2024/02/brenda.jpg) Brenda D. | Former Senior Director of Education & Communications Pennsylvania Osteopathic Medical Association ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)CE21 has been fantastic to work with. They’re incredibly responsive, the product is dynamic and well-designed, and the staff is truly patient and supportive every step of the way. It’s clear they care about their customers and continuously improving what they offer. I can’t recommend CE21 enough! ![Kathleen H. | Director, Office of Continuing Education profile picture](https://ce21.com/wp-content/uploads/2026/01/kathleen-heim-120x120.jpg) Kathleen H. | Director, Office of Continuing Education University of Buffalo Social Workers ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)CE21 has the best customer service I have ever experienced. If I email a question, it gets answered right away. ![Teresa R. | Director of Education profile picture](https://ce21.com/wp-content/uploads/2025/10/teresa-roland.jpg) Teresa R. | Director of Education Arizona Osteopathic Medical Association ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)I find CE21 to be a great resource for adding content for online courses, live classrooms, and certification programs. It's very easy to upload video content and SCORM compliant courses. The system allows us to provide ongoing continuing education and certification programs for our members. I appreciate the many time-saving features, like automated renewals, notices, and notifications, which make managing our membership productive. ![Willis T. | President & CEO profile picture](https://ce21.com/wp-content/uploads/2025/01/Willis-Turner.jpg) Willis T. | President & CEO SMEI ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)You guys are by far the best choice I've made for my association! ![Rachel W. | Executive Director profile picture](https://ce21.com/wp-content/uploads/2023/05/Rachel-Wendt-updated-headshot-150x150-1.jpeg) Rachel W. | Executive Director Kentucky Association of Chiropractors ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)This has been our 4th year using CE21 [for our hybrid conference services]. We have been totally pleased with the professionalism and quality of all of their staff. They communicate well. They show initiative. They solve problems when they come up. I highly recommend CE21. ![Robert S. | Former Executive Director profile picture](https://ce21.com/wp-content/uploads/2024/02/bob.png) Robert S. | Former Executive Director Association for Comprehensive Energy Psychology ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)As always, Grant did a phenomenal job [live streaming their virtual conference]! It always gives me such peace of mind knowing that I get to work with him. ![Jill S. | Former Executive Director profile picture](https://ce21.com/wp-content/uploads/2026/02/jill-sutton-120x120.jpg) Jill S. | Former Executive Director Texas Osteopathic Medical Association ## Client Video Testimonial In this episode Willis Turner, CAE, CME, CSE, Executive Director for the Sales & Marketing Executives International, Inc., looks at the evolution of technology in serving associations, and the importance of personal relationships in delivering the great experience his association’s members expect. --- ### [Blog](https://ce21.com/blog/) **Published:** January 15, 2024 **Author:** Rick Rutherford **Content:** # CE21 Blog News, Insights, Tips & Trends, and Product Updates [SCHEDULE MY DEMO](https://ce21.com/demo/) [![Why Private Ownership Matters in Association Tech: Building for Clients, Not Quarterly Buyouts](https://ce21.com/wp-content/uploads/2026/08/Privately-Owned.png)](https://ce21.com/2026/08/20/why-private-ownership-matters-association-tech/)## [Why Private Ownership Matters in Association Tech: Building for Clients, Not Quarterly Buyouts](https://ce21.com/2026/08/20/why-private-ownership-matters-association-tech/) Aug 20, 2026 | [Partnerships](https://ce21.com/category/partnerships/), [Platform](https://ce21.com/category/platform/), [Thought Leadership](https://ce21.com/category/thought-leadership/) If you’ve managed association software over the last decade, you’ve likely experienced it firsthand: a platform you relied on daily gets acquired by a larger holding company. A few years later, that holding company gets acquired by a private equity firm. Soon after,... [read more](https://ce21.com/2026/08/20/why-private-ownership-matters-association-tech/) --- ### [CE21 Psychological Landing Page](https://ce21.com/psychological/) **Published:** March 24, 2026 **Author:** Reid Stillings **Content:** ### SEND AN INQUIRY Or [Book a Demo](#bookdemo) Please enable JavaScript in your browser to complete this form. Name \*First Last Group/Association Email \* Message \* Send![Loading](https://ce21.com/wp-content/plugins/wpforms/assets/images/submit-spin.svg) ###### Built for CE COMPLIANCE AUTOMATED REPORTING ATTENDANCE TRACKING AUTO-CERTIFICATES VIRTUAL EVENTS CONTENT SHARING WEBINAR INTEGRATIONS MOBILE LEARNING IN-PERSON EVENTS EMAIL MARKETING # The Psychological LMS for Behavioral Health Societies Give your members a premium learning experience while decreasing staff workload. Our LMS handles the heavy lifting of Psychological credit tracking and certification management so you can focus on strategy. [Request a Demo](https://ce21.com/demo/) ![Medical practitioner illustrating the ease of automated ACCME compliance and education delivery through an all-in-one database.](https://ce21.com/wp-content/uploads/2026/03/psychological-image.jpg "psychological-image - CE21") ## Trusted by 400+ Professional Associations Running Smarter, Not Harder [![](https://ce21.com/wp-content/uploads/2026/01/vermony-psychological-association.png)](#) [![](https://ce21.com/wp-content/uploads/2026/02/acep-logo.png)](#) [![](https://ce21.com/wp-content/uploads/2026/02/hpa-logo.png)](#) [![](https://ce21.com/wp-content/uploads/2026/02/division-42.png)](#) [![](https://ce21.com/wp-content/uploads/2026/02/deployment-psych.png)](#) [![](https://ce21.com/wp-content/uploads/2026/02/texas-psych.png)](#) [![](https://ce21.com/wp-content/uploads/2026/02/illinois-psychological.png)](#) ## The All-in-One Platform for Your Organization’s Continuing Education Unlike platforms that bolt together separate LMS, AMS, and event tools, CE21 shares one unified database. Update a member’s information once, and it’s instantly reflected in their transcript, event registrations, and certificates. No Zapier. No integration consultants. No sync failures. **It just works.** [Request a Platform Tour](https://ce21.com/demo/) ![CE21 LMS admin dashboard for managing and sorting educational products, seminars, and certification workflows.](https://ce21.com/wp-content/uploads/2025/12/catalog-product-search.png "catalog-product-search - CE21") ## What Association Leaders Say About CE21 ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)This has been our 4th year using CE21 [for our hybrid conference services]. We have been totally pleased with the professionalism and quality of all of their staff. They communicate well. They show initiative. They solve problems when they come up. I highly recommend CE21. ![Robert S. | Former Executive Director profile picture](https://ce21.com/wp-content/uploads/2024/02/bob.png) Robert S. | Former Executive Director Association for Comprehensive Energy Psychology ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)CE21 has been fantastic to work with. They’re incredibly responsive, the product is dynamic and well-designed, and the staff is truly patient and supportive every step of the way. It’s clear they care about their customers and continuously improving what they offer. I can’t recommend CE21 enough! ![Kathleen H. | Director, Office of Continuing Education profile picture](https://ce21.com/wp-content/uploads/2026/01/kathleen-heim-120x120.jpg) Kathleen H. | Director, Office of Continuing Education University of Buffalo Social Workers ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)This system does so much more than the systems my counterparts around the country are using--it has really automated our continuing education events and tied our association management together. ![Lynda M. | Executive Director profile picture](https://ce21.com/wp-content/uploads/2025/10/lynda-marshall.jpg) Lynda M. | Executive Director Vermont Psychological Association ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)I can say that CE21 is clearly a best-in-class model for a Learning Management (LMS) and Association Management (AMS) Systems. It is incredibly important to work with an organization that is flexible and constantly looking for ways to improve. ![Marc A. | Executive Director profile picture](https://ce21.com/wp-content/uploads/2025/09/Marc-Abla-CAE.jpeg) Marc A. | Executive Director Illinois Chiropractic Society ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)Partnering with CE21 is the best decision our company has made. They are an amazing partner to work with. With CE21 as our backbone we don’t have to focus on the technology because that’s their expertise. This allows us to work with associations and their members to produce the highest quality educational material available. ![Anne T. | Chief Operating Officer profile picture](https://ce21.com/wp-content/uploads/2021/12/1539710957104.jpeg) Anne T. | Chief Operating Officer Business Professionals Network (BPN) ## Maximize Impact with an LMS Built for Growth CE21 isn’t generic software trying to serve every industry. We focus exclusively on professional education providers, including psychological societies and universities. This specialization ensures our platform evolves to meet your real-world learning and compliance challenges. - Simplify your operations with a single, unified platform. - Master complex State Board and ethics compliance. - Deliver all learning formats from one custom catalog. - Automate Psychological credit tracking and certificate delivery. [Explore LMS Features](https://ce21.com/learning/) ![CE21 LMS administrative dashboard for configuring product details, managing diverse credit types, and automating certification workflows for professional associations."](https://ce21.com/wp-content/uploads/2026/01/ce21-lms-vector.jpg "ce21-lms-vector - CE21") ![Professional association member using the CE21 LMS to access a virtual conference, view on-demand course sessions, and track continuing education credits.](https://ce21.com/wp-content/uploads/2026/01/virtual-conference-lms.png "virtual-conference-lms - CE21") ## Because Events ARE Part of Your LMS Stop managing data silos. CE21 integrates event management directly into your learning platform so you never have to sync data between systems. Members register, attend, and receive credits through a single, unified login. - Native event tools with no extra platform fees. - Host in-person, virtual, or hybrid events from one dashboard. - Automate CE credit delivery based on session attendance. - Drive engagement with integrated live chat, Q&A, and forums. [Explore Event Solutions](https://ce21.com/events/) ## Add Full AMS Capabilities CE21 unifies membership, CE, and events in one platform built for psychological associations and mental‑health organizations. When your AMS and education data share a single database, you streamline licensure and CE workflows, simplify renewals, and give psychologists one place to manage their professional requirements, certifications, and learning history. - Manage members, education, and events in one database. - Automate renewals and recurring dues with card vaulting. - Empower members with self-service tools and directories. - Drive non-dues revenue with fundraising and classifieds. [Explore AMS Capabilities](https://ce21.com/membership/) ![Integrated association member portal showing automated membership renewals, invoice management, and unified access to multiple professional groups.](https://ce21.com/wp-content/uploads/2026/01/membership.png "membership - CE21") ## Built for the Way Associations Actually Work Providing professional education for Psychologists requires a high level of precision where state compliance is critical. Our platform enhances the member experience by delivering high-quality, clinical education while automatically safeguarding their state-mandated credit requirements.  ### Unified Database Keep all learner and member data in one central hub to gain a clear, complete view of your entire organization.  ### Automated CE Tracking Automatically track Psychological CE (including ethics & mandates) and issue certificates instantly, saving your team hours of manual administrative work.  ### Live, On-Demand & Physical Deliver education in any format. Sell webinars, on-demand courses, and physical products from one storefront.  ### Advanced Assessment & Verification Automatically verify participation via quizzes, time tracking, attendance codes, and digital affidavits to keep members compliant without manual oversight.  ### Event Management Manage virtual, hybrid, and live events in one place. Simplify registration and logistics for any type of gathering.  ### Mobile App Provide on-the-go education with a mobile app that gives learners access to your content anywhere, even offline.  ### Sharing Marketplace Expand your reach and grow revenue by sharing your content with partners through our exclusive peer-to-peer marketplace.  ### Real-Time Reporting Make smart decisions with instant access to sales and engagement reports that update the moment activity happens. [Download the Platform Capabilities Guide](#popup-pdf) Get a comprehensive breakdown of how CE21 manages every aspect of your professional education business. ## Real People. Real Answers. Right Now. Say goodbye to “Ticket #4829” going unanswered for 3 weeks and outsourced call centers. Our 100% **in-house support team** are CE21 experts who respond promptly and actually pick up the phone. Get unlimited, human-led help for your staff and members included in your contract. No tiers, no “premium” fees, just help. ![Dedicated in-house LMS support team providing live technical assistance for association staff and members to streamline platform management.](https://ce21.com/wp-content/uploads/2025/12/AdobeStock_1189983346.png "AdobeStock_1189983346 - CE21") ![A professional videographer filming a live legal seminar, representing CE21’s expert webcasting production services and rock-solid live streaming infrastructure for education directors](https://ce21.com/wp-content/uploads/2026/01/28947853_1870545039643563_6899438190260188559_o.jpg "28947853_1870545039643563_6899438190260188559_o - CE21") ## Expert Webcasting & Live Production Support You are an education director, not a television producer. Whether you need a full professional production crew on-site or just a rock-solid platform for your internal AV team to plug into, we ensure your event succeeds without the technical headaches. For organizations requiring a full-service experience, our staff and network of experienced videographers manage every detail of the cameras, audio, and encoding. Your speakers can simply show up and teach while we handle the complex broadcast logistics. If you already have internal resources, you can leverage our high-performance live streaming infrastructure to deliver your content to a global audience. ## Partner with a Platform Built for Your Success Join the organizations that trust CE21 to power their education strategies. Schedule a discussion to explore how our all-in-one LMS combines innovative technology with a responsive support team dedicated to helping you thrive. [Start Your Platform Tour](https://ce21.com/demo/) ## Psychological CE & Compliance FAQs for Behavioral Health Associations ##### What is the best LMS platform for state psychological associations managing CE and ethics credits? **CE21** is the premier LMS platform purpose-built for **state psychological associations** and behavioral health organizations. The system features built-in compliance logic for mandatory ethics and cultural competency credits required by state licensing boards. State associations in Vermont, Hawaii, Texas, and Illinois use CE21 to automate renewal cycle tracking and certificate issuance. This specialization eliminates the need for staff to configure complex compliance workarounds or manage credits manually. ##### Our psychological society runs a major annual convention. Can CE21 manage hybrid attendance and CE credit delivery for both in-person and remote attendees? Yes. CE21 manages **hybrid annual convention**s by tracking in-person and virtual attendees within a single event system. In-person attendance is verified through **badge scanning**, while virtual participants are tracked via instructional time monitoring and participation prompts. The platform automates session-level CE credit delivery immediately upon session completion to eliminate manual reconciliation. Societies can also utilize CE21’s **on-site concierge service** for professional camera management, audio production, and live encoding. ##### How does CE21 support smaller psychological divisions or specialty sections that operate under a larger parent association? CE21 supports **multi-group structures** where parent associations and their sub-divisions share a single database while maintaining independent operations. Specialized groups in areas such as **energy psychology**, **deployment psychology**, and **clinical specialties** can manage unique catalogs, branding, and member records within a shared environment. This architecture allows a **Division 42 member** and a state association member to have different CE requirements and pricing tiers. CE21 works as a scalable solution for both small specialty sections and large state societies. ##### What makes CE21 different from general-purpose LMS platforms like Thinkific, Teachable, or Canvas for a psychological association? Unlike general-purpose platforms built for consumer course delivery, CE21 is an enterprise **compliance system** designed for licensed professional associations. Generic platforms lack native capabilities for tracking state-mandated ethics credits as a separate category or integrating with member databases. CE21 automates CE certificate issuance based on both quiz passage and time-on-task verification simultaneously. By providing an integrated event management layer, CE21 ensures conference attendance is instantly reflected in member transcripts, eliminating the manual workarounds required by consumer-grade platforms. ##### How does CE21 help psychological associations retain members and reduce lapsed renewals CE21 reduces lapsed renewals through **automated recurring dues** and credit card vaulting. If a payment fails, the system triggers automated retry logic and notification sequences without staff intervention. Our **Smart Lists** tool allows associations to segment psychologists based on specific criteria, such as having outstanding CE hours within 60 days of a license renewal deadline. Because the platform utilizes a single unified database, these targeted email campaigns reflect real-time member completion status. Additional retention tools include **early bird pricing**, rewards programs, and a self-service portal for instant access to transcripts and renewal dates. ##### How does CE21 help psychological associations grow non-dues revenue beyond membership fees? CE21 maximizes association profitability by integrating multiple non-dues revenue streams into a single membership platform. Our **classified ads module** generates advertising revenue from job postings and professional listings. The CE **content sharing marketplace** allows associations to license proprietary courses to peer organizations for passive income. Integrated sponsorship tools and **recurring donation campaigns** provide structured pathways for philanthropic growth. All revenue channels and member engagement metrics are tracked through over 50+ separate reports. ## CE21 Platform Capabilities & Features Guide CE21 is a comprehensive all-in-one Learning Management System (LMS) and Association Management Software (AMS) built specifically for professional organizations. This guide provides an expanded look at our platform’s capabilities. Please enable JavaScript in your browser to complete this form. Name \*First Last Email \* Send Me the Guide![Loading](https://ce21.com/wp-content/plugins/wpforms/assets/images/submit-spin.svg) ## Request a CE21 Platform Tour Take the guesswork out of your platform search. Fill out the form below to schedule a personalized tour. We’ll dive into the tools that will save your team time and provide a better experience for your members. Please enable JavaScript in your browser to complete this form. Name \*First Last Business Email \* Job Title \* Organization Name \* *Zero pressure. No phone calls. Just a tour of the tech.* Get My Demo![Loading](https://ce21.com/wp-content/plugins/wpforms/assets/images/submit-spin.svg) --- ### [CE21 Osteopathic Landing Page](https://ce21.com/osteopathic/) **Published:** March 23, 2026 **Author:** Reid Stillings **Content:** ### SEND AN INQUIRY Or [Book a Demo](#bookdemo) Please enable JavaScript in your browser to complete this form. Name \*First Last Group/Association Email \* Message \* Send![Loading](https://ce21.com/wp-content/plugins/wpforms/assets/images/submit-spin.svg) ###### Built for CME COMPLIANCE AUTOMATED REPORTING ATTENDANCE TRACKING AUTO-CERTIFICATES VIRTUAL EVENTS CONTENT SHARING WEBINAR INTEGRATIONS MOBILE LEARNING IN-PERSON EVENTS PRICING BUNDLES EMAIL MARKETING # The Osteopathic LMS for D.O. Societies Give your D.O.s a premium learning experience while decreasing staff workload. Our LMS handles the heavy lifting of CME credit tracking and certification management so you can focus on strategy. [Request a Demo](https://ce21.com/demo/) ![Medical practitioner illustrating the ease of automated ACCME compliance and education delivery through an all-in-one database.](https://ce21.com/wp-content/uploads/2026/03/osteopathic-image.jpg "osteopathic-image - CE21") ## Trusted by 400+ Professional Associations Running Smarter, Not Harder [![](https://ce21.com/wp-content/uploads/2026/02/arizona-osteopathic.png)](#) [![](https://ce21.com/wp-content/uploads/2026/02/maops-logo.png)](#) [![](https://ce21.com/wp-content/uploads/2026/02/michigan-osteo.png)](#) [![](https://ce21.com/wp-content/uploads/2026/01/vcom-edward.png)](#) [![](https://ce21.com/wp-content/uploads/2026/02/the-promise.png)](#) [![](https://ce21.com/wp-content/uploads/2026/01/cme-center.png)](#) ## The All-in-One Platform for Your Organization’s Continuing Education Unlike platforms that bolt together separate LMS, AMS, and event tools, CE21 shares one unified database. Update a member’s information once, and it’s instantly reflected in their transcript, event registrations, and certificates. No Zapier. No integration consultants. No sync failures. **It just works.** [Request a Platform Tour](https://ce21.com/demo/) ![CE21 LMS admin dashboard for managing and sorting educational products, seminars, and certification workflows.](https://ce21.com/wp-content/uploads/2025/12/catalog-product-search.png "catalog-product-search - CE21") ## What Osteopathic Association Leaders Say About CE21 ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)As always, Grant did a phenomenal job [live streaming their virtual conference]! It always gives me such peace of mind knowing that I get to work with him. ![Jill S. | Former Executive Director profile picture](https://ce21.com/wp-content/uploads/2026/02/jill-sutton-120x120.jpg) Jill S. | Former Executive Director Texas Osteopathic Medical Association ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)Clint was amazing to work with! He broke everything down and walked us through step by step if we had any questions. He was also readily available via email with any questions that came up. ![Amanda H. | Executive Assistant/CME Coordinator profile picture](https://ce21.com/wp-content/uploads/2026/02/amanda-howell-120x120.jpg) Amanda H. | Executive Assistant/CME Coordinator New Jersey Association of Osteopathic Physicians and Surgeons ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)I enjoy all of my interactions with the CE21 team. Our virtual and now hybrid events are top tier. I also appreciate that you listen to feedback and ideas to improve the products and services for everyone. ![Brenda D. | Former Senior Director of Education & Communications profile picture](https://ce21.com/wp-content/uploads/2024/02/brenda.jpg) Brenda D. | Former Senior Director of Education & Communications Pennsylvania Osteopathic Medical Association ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)CE21 has the best customer service I have ever experienced. If I email a question, it gets answered right away. ![Teresa R. | Director of Education profile picture](https://ce21.com/wp-content/uploads/2025/10/teresa-roland.jpg) Teresa R. | Director of Education Arizona Osteopathic Medical Association ## Maximize Impact with an LMS Built for Growth CE21 isn’t generic software trying to serve every industry. We focus exclusively on professional education providers, including osteopathic societies, associations and universities. This specialization ensures our platform evolves to meet your real-world learning and compliance challenges. - Simplify your operations with a single, unified platform. - Master complex AOA and specialty board compliance. - Deliver all learning formats from one custom catalog. - Automate Osteopathic CME tracking and certificate delivery. [Explore LMS Features](https://ce21.com/learning/) ![CE21 LMS administrative dashboard for configuring product details, managing diverse credit types, and automating certification workflows for professional associations."](https://ce21.com/wp-content/uploads/2026/01/ce21-lms-vector.jpg "ce21-lms-vector - CE21") ![Professional association member using the CE21 LMS to access a virtual conference, view on-demand course sessions, and track continuing education credits.](https://ce21.com/wp-content/uploads/2026/01/virtual-conference-lms.png "virtual-conference-lms - CE21") ## Because Events ARE Part of Your LMS Stop managing data silos. CE21 integrates event management directly into your learning platform so you never have to sync data between systems. D.O.s register, attend, and receive credits through a single, unified login. - Native event tools with no extra platform fees. - Host in-person, virtual, or hybrid events from one dashboard. - Automate CE credit delivery based on session attendance. - Drive engagement with integrated live chat, Q&A, and forums. [Explore Event Solutions](https://ce21.com/events/) ## Add Full AMS Capabilities CE21 unifies membership, CME, and events in one platform built for osteopathic organizations. When your AMS and education data share a single database, you streamline licensure and CME workflows, simplify renewals, and give DOs one place to manage their professional requirements, certifications, and learning history. - Manage members, education, and events in one database. - Automate renewals and recurring dues with card vaulting. - Empower members with self-service tools and directories. - Drive non-dues revenue with fundraising and classifieds. [Explore AMS Capabilities](https://ce21.com/membership/) ![Integrated association member portal showing automated membership renewals, invoice management, and unified access to multiple professional groups.](https://ce21.com/wp-content/uploads/2026/01/membership.png "membership - CE21") ## Built for the Way Associations Actually Work Providing professional education for Osteopathic Physicians requires a high level of precision where AOA compliance is critical. Our platform enhances the member experience by delivering high-quality, clinical education while automatically safeguarding state and specialty board credit requirements.  ### Unified Database Keep all learner and member data in one central hub to gain a clear, complete view of your entire organization.  ### Automated CME Tracking Automatically track AOA Category 1 credits and issue certificates instantly, saving your team hours of manual administrative work.  ### Live, On-Demand & Physical Deliver education in any format. Sell webinars, on-demand courses, and physical products from one storefront.  ### Advanced Assessment & Verification Automatically verify participation via quizzes, time tracking, attendance codes, and digital affidavits to keep D.O.s compliant without manual oversight.  ### Event Management Manage virtual, hybrid, and live events in one place. Simplify registration and logistics for any type of gathering.  ### Mobile App Provide on-the-go education with a mobile app that gives learners access to your content anywhere, even offline.  ### Sharing Marketplace Expand your reach and grow revenue by sharing your content with partners through our exclusive peer-to-peer marketplace.  ### Real-Time Reporting Make smart decisions with instant access to sales and engagement reports that update the moment activity happens. [Download the Platform Capabilities Guide](#popup-pdf) Get a comprehensive breakdown of how CE21 manages every aspect of your professional education business. ## Real People. Real Answers. Right Now. Say goodbye to “Ticket #4829” going unanswered for 3 weeks and outsourced call centers. Our 100% **in-house support team** are CE21 experts who respond promptly and actually pick up the phone. Get unlimited, human-led help for your staff and members included in your contract. No tiers, no “premium” fees, just help. ![Dedicated in-house LMS support team providing live technical assistance for association staff and members to streamline platform management.](https://ce21.com/wp-content/uploads/2025/12/AdobeStock_1189983346.png "AdobeStock_1189983346 - CE21") ![A professional videographer filming a live legal seminar, representing CE21’s expert webcasting production services and rock-solid live streaming infrastructure for education directors](https://ce21.com/wp-content/uploads/2026/01/28947853_1870545039643563_6899438190260188559_o.jpg "28947853_1870545039643563_6899438190260188559_o - CE21") ## Expert Webcasting & Live Production Support You are an education director, not a television producer. Whether you need a full professional production crew on-site or just a rock-solid platform for your internal AV team to plug into, we ensure your event succeeds without the technical headaches. For organizations requiring a full-service experience, our staff and network of experienced videographers manage every detail of the cameras, audio, and encoding. Your speakers can simply show up and teach while we handle the complex broadcast logistics. If you already have internal resources, you can leverage our high-performance live streaming infrastructure to deliver your content to a global audience. ## Partner with a Platform Built for Your Success Join the organizations that trust CE21 to power their education strategies. Schedule a discussion to explore how our all-in-one LMS combines innovative technology with a responsive support team dedicated to helping you thrive. [Book a Demo](https://ce21.com/demo/) ## Osteopathic CME & AOA Compliance FAQs ##### What is the best LMS and AMS platform for state osteopathic medical associations? CE21 is the premier all-in-one LMS and AMS platform purpose-built for state osteopathic medical associations. Unlike general vendors, CE21 manages the entire member lifecycle in one system. This includes AOA credit tracking, CME fulfillment, membership renewals, and annual convention registration. The platform currently serves state associations in Arizona, Michigan, Missouri, New Jersey, Pennsylvania, and Texas. ##### How does CE21's "One Database" architecture improve the member experience for Osteopathic societies? CE21 uses a **single-database architecture** to eliminate data silos between membership records and learning portals. This “**zero-sync**” environment ensures that when a DO renews their membership or updates board certification, the change is instantly reflected in their education transcript. Members benefit from a unified login for all services, including paying dues and accessing 3-year CME records. This integration improves the user experience and significantly reduces login-related support tickets for association staff. ##### Can CE21 manage complex registration for Osteopathic Annual Conventions and Hybrid Events? Yes. CE21 is an all-in-one event engine that manages the complete lifecycle of **Osteopathic Annual Conventions**. The platform automates tiered registration, member vs. non-member pricing, and session-level attendance tracking. Societies can use integrated tools to capture live session content and instantly convert it into **on-demand education** for their catalog. This workflow scales event revenue by eliminating the need for separate event-tech vendors or manual data imports. ##### How does CE21 simplify the transition from basic quizzes to enterprise-level certification? CE21 streamlines the certification process by integrating quizzes, course evaluations, and compliance reporting within a single system. Organizations can attach custom assessments directly to programs for instant data collection and progress tracking. Once a member fulfills specific requirements, the platform triggers **automated certificate delivery.** This built-in automation removes the manual effort of verifying completions and mailing credentials, allowing associations to scale their education programs efficiently. ##### Can we migrate historical DO transcripts and member data from legacy systems? Yes. CE21 provides a **structured migration path** for historical DO transcripts and member data. Our technical team handles the legacy data import from your previous system into our unified database. We ensure data continuity so members retain their complete record of previously earned credits. This transition provides a continuous professional record from day one without data loss. ##### What support does CE21 provide for our staff and our members? CE21 acts as a direct extension of your team by fielding support requests from both staff and members. Unlike vendors that only support administrators, we handle member questions regarding login issues, certificates, and webcast audio directly. Our **100% in-house support team** is available via phone or ticketing system to provide quick resolutions at no extra cost. This service removes the technical troubleshooting burden from your staff so they can focus on member engagement and association growth. ##### Can CE21 replace both our osteopathic AMS and LMS, or does it only work as one or the other? Yes. CE21 is a **modular platform** that operates as a standalone LMS, a standalone AMS, or a **fully unified LMS & AMS system**. Osteopathic societies can integrate the CE21 LMS with an existing AMS or transition to our **single unified database** to eliminate data silos. This all-in-one configuration centralizes membership records, CME transcripts, and event registrations while eliminating integration costs and vendor finger-pointing. ## CE21 Platform Capabilities & Features Guide CE21 is a comprehensive all-in-one Learning Management System (LMS) and Association Management Software (AMS) built specifically for professional organizations. This guide provides an expanded look at our platform’s capabilities. Please enable JavaScript in your browser to complete this form. Name \*First Last Email \* Send Me the Guide![Loading](https://ce21.com/wp-content/plugins/wpforms/assets/images/submit-spin.svg) ## Request a CE21 Platform Tour Take the guesswork out of your platform search. Fill out the form below to schedule a personalized tour. We’ll dive into the tools that will save your team time and provide a better experience for your members. Please enable JavaScript in your browser to complete this form. Name \*First Last Business Email \* Job Title \* Organization Name \* *Zero pressure. No phone calls. Just a tour of the tech.* Get My Demo![Loading](https://ce21.com/wp-content/plugins/wpforms/assets/images/submit-spin.svg) --- ### [CE21 Healthcare Landing Page](https://ce21.com/healthcare/) **Published:** October 2, 2025 **Author:** reid@ce21.com **Content:** ###### Built for Healthcare Associations Hospitals Medical Societies Licensing Boards Professional Certification Bodies # Easily Manage CME, Events & Member Data in One Compliant System Automate ACCME PARS & JA-PARS Reporting. Streamline education delivery. Eliminate system chaos. [Request a Demo](https://ce21.com/demo/) ![Medical practitioner illustrating the ease of automated ACCME compliance and education delivery through an all-in-one database.](https://ce21.com/wp-content/uploads/2025/10/pexels-karolina-grabowska-7195369.jpg "pexels-karolina-grabowska-7195369 - CE21") - ✓ One Database (zero synching) - ✓ 100% In-House Support Team - ✓ Automated CME/CE Reporting Integration ## Trusted by 400+ Professional Associations Running Smarter, Not Harder [![](https://ce21.com/wp-content/uploads/2026/01/vermony-psychological-association.png)](#) [![](https://ce21.com/wp-content/uploads/2026/01/cme-center.png)](#) [![](https://ce21.com/wp-content/uploads/2025/10/TX-Nurses.jpg)](#) [![](https://ce21.com/wp-content/uploads/2026/01/med-ed.png)](#) [![](https://ce21.com/wp-content/uploads/2025/09/ILChiro.jpg)](#) [![](https://ce21.com/wp-content/uploads/2026/01/university-of-maryland-social-work.png)](#) [![](https://ce21.com/wp-content/uploads/2026/01/vcom-edward.png)](#) ## The All-in-One Platform for Your Organization’s Continuing Education Unlike platforms that bolt together separate LMS, AMS, and event tools, CE21 shares one unified database. Update an clinician’s record once, and their CME credits, accreditation requirements, and certificates update instantly. No more manual entry of credits from external webinars. **It just works.** [Request a Platform Tour](https://ce21.com/demo/) ![CE21 LMS admin dashboard for managing and sorting educational products, seminars, and certification workflows.](https://ce21.com/wp-content/uploads/2025/12/catalog-product-search.png "catalog-product-search - CE21") ## Automate Your ACCME PARS & JA-PARS Reporting Our platform integrates directly with ACCME PARS and JA-PARS to handle your reporting requirements automatically. You focus on the education while we ensure your data remains accurate and compliant. ### **✅ Automated Reporting** Learner credits and activity data sync directly to the ACCME ### **✅ Instant Transcript Updates** Members see their earned credits immediately after course completion or event attendance. ### **✅ Unified Records** Registration, attendance, and certification data live in one secure profile for every learner in your community. ![Illustration of the CE21 cloud database automatically syncing ACCME PARS and JA-PARS reporting data for healthcare continuing education.](https://ce21.com/wp-content/uploads/2026/01/DATABASE-V2.png "DATABASE-V2 - CE21") ## What Healthcare Association Leaders Say About CE21 ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)You guys are by far the best choice I've made for my association! ![Rachel W. | Executive Director profile picture](https://ce21.com/wp-content/uploads/2023/05/Rachel-Wendt-updated-headshot-150x150-1.jpeg) Rachel W. | Executive Director Kentucky Association of Chiropractors ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)CE21 has been fantastic to work with. They’re incredibly responsive, the product is dynamic and well-designed, and the staff is truly patient and supportive every step of the way. It’s clear they care about their customers and continuously improving what they offer. I can’t recommend CE21 enough! ![Kathleen H. | Director, Office of Continuing Education profile picture](https://ce21.com/wp-content/uploads/2026/01/kathleen-heim-120x120.jpg) Kathleen H. | Director, Office of Continuing Education University of Buffalo Social Workers ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)This system does so much more than the systems my counterparts around the country are using--it has really automated our continuing education events and tied our association management together. ![Lynda M. | Executive Director profile picture](https://ce21.com/wp-content/uploads/2025/10/lynda-marshall.jpg) Lynda M. | Executive Director Vermont Psychological Association ![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)![Google](https://cdn.trustindex.io/assets/platform/Google/star/f.svg)CE21 has the best customer service I have ever experienced. If I email a question, it gets answered right away. ![Teresa R. | Director of Education profile picture](https://ce21.com/wp-content/uploads/2025/10/teresa-roland.jpg) Teresa R. | Director of Education Arizona Osteopathic Medical Association ## Maximize Impact with an LMS Built for Growth CE21 isn’t generic software trying to serve every industry. We focus exclusively on professional education providers, including associations and universities. This specialization ensures our platform evolves to meet your real-world learning and compliance challenges. - Simplify your operations with a single, unified platform. - Master complex ACCME, PARS, and State Board compliance. - Deliver all learning formats from one custom catalog. - Automate credit tracking and certificate delivery. - Access 50+ real-time reports for engagement and revenue [Explore LMS Features](https://ce21.com/learning/) ![CE21 LMS administrative dashboard for configuring product details, managing diverse credit types, and automating certification workflows for professional associations."](https://ce21.com/wp-content/uploads/2026/01/ce21-lms-vector.jpg "ce21-lms-vector - CE21") ![Professional association member using the CE21 LMS to access a virtual conference, view on-demand course sessions, and track continuing education credits.](https://ce21.com/wp-content/uploads/2026/01/virtual-conference-lms.png "virtual-conference-lms - CE21") ## CME Conferences Made Simple Stop managing data silos. CE21 integrates event management directly into your learning platform so you never have to sync data between systems. Clinicians register, attend, and receive credits through a single, unified login. - Native event tools with no extra platform fees. - Host in-person, virtual, or hybrid events from one dashboard. - Automate CME credit delivery based on session attendance. - Drive engagement with integrated live chat, Q&A, and forums. - Verify attendance with multi-method compliance tracking. [Explore Event Solutions](https://ce21.com/events/) ## Add Full AMS Capabilities CE21 unifies membership, CE/CME, and events in one platform built for healthcare organizations. When your AMS and education data share a single database, you streamline credentialing workflows, simplify renewals, and give clinicians one place to manage their professional requirements and learning history. - Manage clinical sections, committees, and dues in one place. - Automate renewals and recurring dues with card vaulting. - Empower members with self-service tools and directories. - Drive non-dues revenue with fundraising and classifieds. [Explore AMS Capabilities](https://ce21.com/membership/) ![Integrated association member portal showing automated membership renewals, invoice management, and unified access to multiple professional groups.](https://ce21.com/wp-content/uploads/2026/01/membership.png "membership - CE21") ## We Support Your Staff AND Your Members Stop worrying about webcast audio trouble or login errors. Our in-house team of experts handles the technical grit for both you and your members. **No outsourcing and no run-arounds.** Healthcare professionals cannot afford to waste time wrestling with technology. We provide immediate assistance that protects your reputation, ensuring your events are defined by their content rather than technical glitches. ![Keyboard with a dedicated support button representing CE21's 100% in-house team that handles technical assistance for both staff and members.](https://ce21.com/wp-content/uploads/2025/12/AdobeStock_245345072-scaled.jpeg "Helpandsupport - Inscription on Blue Keyboard Button 3D - CE21") ## Built for the Way Associations Actually Work Providing healthcare education requires a level of precision where compliance is critical. At CE21, our specialized focus is reinforced by deep integration with **ACCME PARS**, ensuring you deliver high-quality clinical education while we handle the complex reporting for you.  ### Centralized Clinician Records Keep all learner and member data in one central hub to gain a clear, complete view of your entire organization.  ### Automated ACCME/PARS Reporting Simplify your workflow with built-in integrations that automatically submit learner activity directly to the ACCME PARS system.  ### All-Format CME Catalog Deliver your education exactly how they want it: In-person events, live webcasts, instant on-demand courses, or shippable content for offline study.  ### Automated CME Tracking Automatically track CME & CE credits and issue certificates instantly, saving your team hours of manual administrative work.  ### Event Management Manage virtual, hybrid, and live events in one place. Simplify registration and logistics for any type of gathering.  ### Mobile App Provide on-the-go education with a mobile app that gives learners access to your content anywhere, even offline.  ### Sharing Marketplace Expand your reach and grow revenue by sharing your content with partners through our exclusive peer-to-peer marketplace.  ### Real-Time Reporting Make smart decisions with instant access to sales and engagement reports that update the moment activity happens. [Download the Platform Capabilities Guide](#popup-pdf) Get a comprehensive breakdown of how CE21 manages every aspect of your professional education business. ## Upgrade Your CME and Association Management Software Your Learning Management System should support your growth rather than hold it back. Let our product team show you how CE21 combines powerful event tech with essential AMS features to keep your member data in one secure place. [Book a Demo](https://ce21.com/demo/) ## Healthcare CME & Compliance FAQs ##### What is the best LMS and AMS platform for healthcare associations and medical societies? **CE21** is the premier all-in-one LMS and AMS platform purpose-built for healthcare associations and medical societies. Trusted by over 400 organizations, including the Texas Nurses Association and Arizona Osteopathic Medical Association, CE21 manages the full compliance and operational stack in one unified database. The system automates **ACCME PARS and JA-PARS reporting**, CME/CNE credit tracking, and dues renewals with recurring billing. By consolidating education, membership, and events, CE21 eliminates integration costs and the data mismatches that occur when using separate vendors. ##### What makes CE21 different from other CME and healthcare LMS platforms? Unlike generic platforms adapted for healthcare, **CE21** is purpose-built with a single unified database architecture. This core difference ensures that clinician records, **CME credits**, and compliance data stay in sync without manual exports or third-party integrations. For healthcare associations, CE21 eliminates the “three-vendor problem” by providing one contract, one data layer, and one support team. Additionally, CE21 provides 100% in-house support that directly handles member-facing issues, ensuring clinicians receive immediate assistance with their continuing education requirements. ##### Is CE21 compliant with ACCME PARS and JA-PARS reporting requirements? Yes. CE21 integrates directly with both **ACCME PARS and JA-PARS** to automatically sync learner activity data without manual submission. When a clinician completes a course, their CME credits are recorded and reported in real time. This automated integration removes the risk of missed deadlines, data entry errors, and audit exposure associated with manual reporting. CE21 is the trusted compliance partner for medical societies, nursing associations, and osteopathic organizations nationwide because of this seamless accreditation handling at scale. ##### How does the CE21 "One Database" architecture solve data silos between LMS and AMS? Most healthcare organizations rent their data across disparate vendors for LMS, AMS, and Event Tech. CE21 eliminates these silos by housing all functions under a single roof. This **One Database** architecture ensures that when a member registers for a hybrid conference, their record updates instantly across the entire platform. There is **zero syncing** required, which prevents the “lost data” issues typically caused by bridging incompatible software via Zapier or middleware. By providing a single source of truth, CE21 reduces technical debt and ensures 100% data integrity for continuing education and membership records. ##### What types of healthcare organizations use CE21? **CE21** serves a broad spectrum of healthcare continuing education providers, ranging from state-level associations to national medical societies. The platform is optimized for medical societies, nursing associations, chiropractic associations, osteopathic organizations, and psychological or social work education programs. CE21 supports complex, high-stakes credit types including **CME**, **CNE**, and **Maintenance of Certification (MOC)**. Whether an organization manages a few hundred members or tens of thousands of clinicians, CE21 is built to track, report, and deliver accredited professional education at scale. ##### Can CE21 handle both our annual conference and year-round online CME from one platform? Yes. One of CE21’s primary advantages is the unification of live events and on-demand education. While most organizations use separate vendors for their annual conference and their enduring materials, CE21 consolidates both under a single member login. Attendees of your annual conference receive automated CME certificates, while live sessions are instantly converted into on-demand content for your year-round catalog. This seamless transition turns a single one-week conference into a continuous 12-month revenue stream with minimal administrative effort. ##### Does CE21 support badge scanning and automated credit delivery for in-person medical meetings? Yes. CE21 provides an integrated event ecosystem that handles registration, badging, and attendance tracking for physical medical meetings. Using our mobile **badge scanning** technology, your staff can verify clinician attendance at specific sessions in real time. The system then automatically awards the correct category of CME credit directly to the attendee’s digital transcript. This automated workflow ensures absolute data accuracy and eliminates the weeks of post-event manual data entry typically required by medical society staff. ## CE21 Platform Capabilities & Features Guide CE21 is a comprehensive all-in-one Learning Management System (LMS) and Association Management Software (AMS) built specifically for professional organizations. This guide provides an expanded look at our platform’s capabilities. Please enable JavaScript in your browser to complete this form. Name \*First Last Page Name Source Email \* Send Me the Guide![Loading](https://ce21.com/wp-content/plugins/wpforms/assets/images/submit-spin.svg) --- ### [Classrooms + Virtual Conferences](https://ce21.com/classrooms-virtual-conferences/) **Published:** July 9, 2025 **Author:** reid@ce21.com **Content:** Classrooms are a great resource for learning when you need to incorporate multiple products into one place. Virtual conferences are very similar to classrooms. One of the biggest differences between the two is that virtual conferences incorporate live elements. Lisa is going to take us through both and show us how we can successfully use this complex product type. --- ### [Event Portal](https://ce21.com/event-portal/) **Published:** July 9, 2025 **Author:** reid@ce21.com **Content:** Learn about CE21’s event portal, which offers Attendance Tracking for Live Events and Agenda Items. It enables scanning users into the event and individual agenda items using unique QR codes. This data is instantly linked to users’ CE21 accounts. --- ### [FSAE Landing Page](https://ce21.com/fsae/) **Published:** August 3, 2022 **Author:** admin **Content:** ## **One System. One Log In.** One Experience. ![](https://ce21.com/wp-content/uploads/2021/11/tridentpng-19.png)Constructed as a complete, cloud-based CE registration, delivery and automated certification system, the CE21 Learning Management System (LMS) encourages members of organizations to expand their knowledge and stay current on the newest developments, regulations and standards in the way they desire (or demand!). ![](https://ce21.com/wp-content/uploads/2021/11/regatta-09.png)With over 36M hours of streaming content on our platform, CE21 has the extensive expertise to understand what makes a successful event and can help you design the right meeting environment for your organization. CE21 can help you record and stream your live in-person events, host events that incorporate in-person and virtual components, and host fully virtual conferences, all with robust accreditation features. If event circumstances change, we can help you pivot to another CE21 service. ![](https://ce21.com/wp-content/uploads/2021/11/lighthousepng-18.png)Designed to be the most powerful and affordable Association Management System (AMS) accessible to any association, regardless of size or budget, Lighthouse AMS empowers your staff to deliver on your association’s mission. CE21 has combined our Award-Winning LMS with a powerful set of tools that utilize automation to help create efficiencies that will make for a seamless experience for your members, staff and other stakeholders. [ LEARN MORE ](https://calendly.com/ce21sales/demos?utm_campaign=fsae&utm_content=Learn%20More) ## Learn More About CE21’s Services Learn more about the CE21 platform by Scheduling a Demo at the link below: [SCHEDULE A DEMO](https://calendly.com/ce21sales/demos?utm_campaign=fsae&utm_content=fsae%20webpage) ![FinalTestimonialBlocks](https://ce21.com/wp-content/uploads/2022/02/FinalTestimonialBlocks-1-1024x683.png)![FinalTestimonialBlocks2](https://ce21.com/wp-content/uploads/2022/02/FinalTestimonialBlocks2-1-1024x683.png)![FinalTestimonialBlocks3](https://ce21.com/wp-content/uploads/2022/02/FinalTestimonialBlocks3-1-1024x683.png)![FinalTestimonialBlocks4](https://ce21.com/wp-content/uploads/2022/02/FinalTestimonialBlocks4-1-1024x683.png)![FinalTestimonialBlocks5](https://ce21.com/wp-content/uploads/2022/02/FinalTestimonialBlocks5-1-1024x683.png)![FinalTestimonialBlocks6](https://ce21.com/wp-content/uploads/2022/02/FinalTestimonialBlocks6-1-1024x683.png)![FinalTestimonialBlocks7](https://ce21.com/wp-content/uploads/2022/02/FinalTestimonialBlocks7-1-1024x683.png)![FinalTestimonialBlocks8](https://ce21.com/wp-content/uploads/2022/02/FinalTestimonialBlocks8-1-1024x683.png)![FinalTestimonialBlocks9](https://ce21.com/wp-content/uploads/2022/02/FinalTestimonialBlocks9-1-1024x683.png)![FinalTestimonialBlocks10](https://ce21.com/wp-content/uploads/2022/02/FinalTestimonialBlocks10-1-1024x683.png)![FinalTestimonialBlocks11](https://ce21.com/wp-content/uploads/2022/02/FinalTestimonialBlocks11-1-1024x683.png)![FinalTestimonialBlocks12](https://ce21.com/wp-content/uploads/2022/02/FinalTestimonialBlocks12-1-1024x683.png)![FinalTestimonialBlocks13](https://ce21.com/wp-content/uploads/2022/02/FinalTestimonialBlocks13-1-1024x683.png)![FinalTestimonialBlocks14](https://ce21.com/wp-content/uploads/2022/02/FinalTestimonialBlocks14-1-1024x683.png)![FinalTestimonialBlocks15](https://ce21.com/wp-content/uploads/2022/02/FinalTestimonialBlocks15-1-1024x683.png)![FinalTestimonialBlocks18](https://ce21.com/wp-content/uploads/2022/02/FinalTestimonialBlocks18-1-1024x683.png)![FinalTestimonialBlocks17](https://ce21.com/wp-content/uploads/2022/02/FinalTestimonialBlocks17-1-1024x683.png)![FinalTestimonialBlocks16](https://ce21.com/wp-content/uploads/2022/02/FinalTestimonialBlocks16-1-1024x683.png) Previous Next --- ### [Terms and Conditions](https://ce21.com/terms-and-conditions/) **Published:** January 12, 2024 **Author:** Rick Rutherford **Content:** # Terms and Conditions Last updated: September 25, 2019 Welcome to www.ce21.com. CE21 LLC and/or its resellers and affiliates (“CE21”) provide products and services to you when you visit CE21.com, shop at any of our partner of affiliate site, or use CE21 products or services (collectively, “CE21 Services”). CE21 provides the CE21 Services subject to the following conditions. By using CE21 Services, you agree to the following conditions. Please read them carefully. COPYRIGHT NOTICE All content included in or made available through any CE21 Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations is the property of CE21 or its partners or affiliates and is protected by United States and international copyright laws. The compilation of all content included in or made available through any CE21 Service is the exclusive property of CE21 and protected by U.S. and international copyright laws. CE21 TRADEMARKS Graphics, logos, page headers, button icons, and service names included in or made available through any CE21 Service are trademarks or trade dress of CE21 in the U.S. and other countries. CE21’s trademarks and trade dress may not be used in connection with any product or service that is not CE21’s, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits CE21. All other trademarks not owned by CE21 that appear in any CE21 Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by CE21. LIMITED LICENSE AND ACCESS Subject to your compliance with these Conditions of Use, CE21 grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of the CE21 Services. This license does not include any resale or commercial use of any CE21 Service, or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any CE21 Service or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Terms of Use or any Service Terms are reserved and retained by CE21 or its licensors, suppliers, publishers, rightsholders, or other content providers. No CE21 Service, nor any part of any CE21 Service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of CE21. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of CE21 without express written consent. You may not use any meta tags or any other “hidden text” utilizing CE21’s name or trademarks without the express written consent of CE21. You may not misuse the CE21 Services. You may use the CE21 Services only as permitted by law. The licenses granted by CE21 terminate if you do not comply with these Terms of Use or any Service Terms. ELECTRONIC COMMUNICATIONS – WEB SITE, E-MAIL When you use any CE21 Service, or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site or through the other CE21 Services. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. USER ACCOUNTS If you use any CE21 Service, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. CE21 does sell products that may be appropriate for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use the CE21 Services only with involvement of a parent or guardian. CE21 reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion. RETURNS, REFUNDS AND TITLE CE21 does not take title to returned items until the item arrives at our fulfillment center. At our discretion, a refund may be issued without requiring a return. In this situation, CE21 does not take title to the refunded item. PRODUCT DESCRIPTIONS CE21 attempts to be as accurate as possible. However, CE21 does not warrant that product descriptions or other content of any CE21 Service is accurate, complete, reliable, current, or error-free. If a product offered by CE21 itself is not as described, your sole remedy is to return it in unused condition. RISK OF LOSS All items purchased from CE21 are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THE CE21 SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE CE21 SERVICES ARE PROVIDED BY CE21 ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. CE21 MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE CE21 SERVICES, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE CE21 SERVICES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THE CE21 SERVICES IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, CE21 DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CE21 DOES NOT WARRANT THAT THE CE21 SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE CE21 SERVICES, CE21’S SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM CE21 ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. CE21 WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY CE21 SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY CE21 SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS. APPLICABLE LAW By using any CE21 Service, you agree that the Federal Arbitration Act, applicable federal law, and the laws of the state of Texas, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and CE21. DISPUTES Any dispute or claim relating in any way to your use of any CE21 Service, or to any products or services sold or distributed by CE21 or through CE21.com will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to this agreement. We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights. To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to our registered agent at 9600 Escarpment Blvd Ste. 745-48 Austin, TX 78749. The arbitration will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA’s Supplementary Procedures for Consumer-Related Disputes. Payment of all filing, administration and arbitrator fees will be governed by the AAA’s rules. CE21 will not seek attorneys’ fees and costs in arbitration unless the arbitrator determines the claims are frivolous. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed location. PRIVACY PRACTICES Please review our Privacy Notice, which also governs your use of CE21 Services, to understand our practices. SITE POLICIES, MODIFICATION, AND SEVERABILITY We reserve the right to make changes to our site, policies, Service Terms, and these Terms of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. OUR ADDRESS CE21 LLC 5900 Southwest Pkwy, Ste 4-401 Austin, TX 78735-6202 //www.CE21.com --- ### [ABA MCLE Integration](https://ce21.com/aba-mcle-integration/) **Published:** June 18, 2025 **Author:** Rick Rutherford **Content:** # api & integrations ## Connect Your Tools. Keep Your Sanity. Your tech stack shouldn’t need a babysitter. CE21’s native integrations and flexible API keep your systems connected reliably. You can finally say goodbye to fragile workarounds, costly consultants, and 3 a.m. panic calls. [Request a Demo](https://ce21.com/demo/) ![](https://ce21.com/wp-content/uploads/2026/01/Interlocking-gears-system-graphic-illustrating-collaboration-and-interconnected-processes.png "Interlocking gears system graphic illustrating collaboration and interconnected processes - CE21") ![](https://ce21.com/wp-content/uploads/2026/01/Transparent-PNG-available.png "Transparent PNG available - CE21") ## Native connections that actually stay connected While many platforms rely on fragile third-party connectors that break with every update, we built our ecosystem to support the way you actually work. We start by ensuring your core education, membership, and event operations are perfectly synchronized, creating a reliable foundation that eliminates manual data reconciliation. From that solid base, we provide the flexibility to connect with the specific third-party tools your association depends on to grow. Whether you are looking to bridge the gap with a legacy system or want to innovate using our open API, we give you the freedom to scale your technology without the “Frankenstein” system headaches. Our integration philosophy focuses on providing your organization with practical advantages: - **A Unified Foundation**: Because our LMS, AMS, and Events modules share a single database, your core data is already synchronized. You update information once and it populates everywhere instantly. - **One Login for Everything**: Eliminate the frustration of members juggling different passwords for your website, your catalog, and your member portal. - **Reliable Data Flow**: We focus on deep, stable integrations with the tools you already use, like WordPress and Zoom, so you can sleep well knowing your systems are reliable. - **No Integration Consultants** **Required**: You should not have to hire an expensive specialist just to make your software work. Our team handles the heavy lifting so you can focus on your strategic goals. [Download the Platform Capabilities Guide](https://docs.google.com/document/d/1qex4zZVaTl-R2x25n_1RtDvgICjRjK2QJtRyAnEDxpw/edit?usp=sharing) Get a comprehensive breakdown of how CE21 manages every aspect of your professional education business. ## A RESTful API Built for Flexibility If you have a custom need or a unique platform you want to link, our API is ready for you. - **Developer Friendly**: Use our RESTful architecture to build in the language of your choice. - **Comprehensive Documentation**: Access interactive Swagger 2.0 documentation to simplify the building process. - **Secure by Design**: Every connection requires authentication and TLS encryption to keep your member data safe. - **Advanced Reporting**: Feed your data directly into ETL systems for high-level business intelligence. [View API Documentation](https://api.ce21.com/interact/index#/) ![](https://ce21.com/wp-content/uploads/2026/01/Api-integration-concept-software-development-connection-system-architecture-digital-workflow-programming-solution-data-exchange-technology-puzzle-piece-business-process-linking-scaled.jpeg "Api integration concept software development connection system architecture digital workflow programming solution data exchange technology puzzle piece business process linking - CE21") ![](https://ce21.com/wp-content/uploads/2026/01/Data-Integration-Flat-Blue-Icon.png "Data Integration Flat Blue Icon - CE21") ## Integrations At CE21, we know your organization depends on specialized tools for daily operations. Our platform connects directly with the third-party services you already use, linking your external systems with CE21 learning and membership data. This eliminates manual data entry and gives your staff a consistent, accurate record of member activity. These native integrations enable immediate information exchange between our platform and your existing tools, ensuring financial transactions are recorded accurately, professional credits are reported promptly, and marketing efforts reflect real-time engagement. By connecting your software services, you create a more efficient experience for staff and a more valuable environment for members. Explore our integration categories to see how we help maximize your technology investments.  ### Compliance & Accreditation - [ABA MCLE Integration](#aba) - [PARS / JA-PARS](#pars) (automated ACCME reporting) - Credly (digital badging & credentials)  ### Your Website & Community - WordPress (native integration) - Discourse (community forums)  ### Virtual Events & Webinars - Zoom (launch directly from user accounts) - GoToWebinar. GoToMeeting - SCORM Cloud  ### Payment Processing - Affinipay, Authorize.net, Payflow, PayPal, PayU, Stripe, Touchnet - Credit card and ACH vaulting  ### Marketing & Analytics - Google Analytics, Google Tag Manager - Facebook Pixel ID & Domain Verification - Google reCaptcha  ### Work with Other AMS Platforms? Keep your current AMS and workflows. Integrate with CE21 to gain access to our advanced learning and event management features: - YourMembership, GrowthZone, Novi AMS, MemberCentral, MemberClicks - Impexium, Rhythm, Fuse, iMIS - OAuth 2.0 for custom single sign-on ## **Integration Spotlight: American Bar Association (ABA)** CE21 is proud to offer **full integration with the American Bar Association’s MCLE Accreditation Services**, streamlining CLE compliance and reporting for legal professionals nationwide. With this integration, your course completions are automatically reported to the ABA, saving time, reducing manual work, and delivering a better user experience. [Help with Accreditation Administration](https://www.americanbar.org/groups/departments_offices/abacle/mcle-services/) ![](https://ce21.com/wp-content/uploads/2026/01/american-bar-association.jpeg "Portland OR USA - Oct 20 2021 Closeup of the ABA logo on the American Bar Association seen from a smartphone American Bar Association is a voluntary bar association of lawyers and law students - CE21") ### Key Benefits - **Automated Reporting** – Once learners complete all certificate requirements as set up in CE21, their information is instantly and securely transmitted to the ABA – no more manual completion reports. - **Instant Access to Affidavits & Certificates** – Users receive immediate access to their ABA affidavits and certificates through CE21, with no delays, emails, or extra steps. - **Custom Messaging & Branding** – Easily tailor the completion message and certificate interface users see, ensuring a seamless, branded experience. - **Support for Multiple Learning Formats** – Compatible with webcasts, webinars, live events, on-demands, and video replays. Modular tracking supports virtual summits and classrooms. - **Historical Syncing Options** – Add ABA IDs to past programs to give historical users access to their certificates – sync completions on demand with one click. ### How it Works - Set Up Your Integration - Enter ABA Program IDs into your Products - Automated User Syncing - Affidavit Access Made Easy ## Integration Spotlight: ACCME PARS & JA-PARS Reporting Stop wasting hours on manual CSV uploads and data reconciliation. Our **direct integration with ACCME PARS and JA-PARS** automates the entire lifecycle of your activity reporting, so you can focus on delivering high-impact education. ### **✅ Real-Time Data Sync** Learner credits and activity data flow directly to the ACCME web services the moment they are earned. ### **✅ Automated MOC Reporting** Our system checks for required data (like NPI numbers or learner IDs) before submission, virtually eliminating reporting errors. ### **✅ Instant Transcript Access** Learners see their earned credits immediately, reducing “where is my certificate?” support tickets**.** ### **✅ Pre-Validation & Error Handling** Our system checks for required data (like Physician License or MOC Board IDs) before submission, virtually eliminating reporting errors. ### **✅ Unified Learner Profiles** Keep registration, attendance, and certification data in one secure location for effortless year-end auditing. ![Illustration of the CE21 cloud database automatically syncing ACCME PARS and JA-PARS reporting data for healthcare continuing education.](https://ce21.com/wp-content/uploads/2026/01/DATABASE-V2.png "DATABASE-V2 - CE21") ## Ready for a tech stack that finally talks to itself? Let us show you how a truly connected platform can give your team room to breathe. [Let's Chat](https://ce21.com/demo/) ## Frequently Asked Questions ##### How does the CE21 API help our staff save time on administrative tasks? The CE21 API allows your organization to automate the exchange of data between our platform and your existing business tools. By connecting your systems directly, you eliminate the need for manual data entry and reduce the risk of human error. This automation ensures that information such as member records, course completions, and financial transactions stays accurate across your entire technical stack without requiring constant staff intervention. ##### What happens if an integration breaks? Because CE21’s LMS, AMS, and Events share a unified database, there’s nothing to “break” between those core systems. For third-party tools, our support team handles integration troubleshooting as part of your contract; this ensures there is no finger-pointing between vendors. ##### Can CE21 connect to our existing membership database? Yes. We integrate with major AMS platforms and can build custom connections via our API. Our team handles data migration so you don’t lose historical records. ##### Can we use the CE21 API to connect with our preferred e-commerce or registration system? Yes. While CE21 offers a robust built-in registration and e-commerce engine, we understand many organizations have existing investments in specific payment or registration tools. Our RESTful API allows you to continue using those external systems for transactions while utilizing the CE21 platform for high-quality program delivery. This flexibility ensures you can maintain your established workflows while benefiting from our advanced learning and event management features. ##### How does the CE21 API help our staff save time on administrative tasks? The CE21 API allows your organization to automate the exchange of data between our platform and your existing business tools. By connecting your systems directly, you eliminate the need for manual data entry and reduce the risk of human error. This automation ensures that information such as member records, course completions, and financial transactions stays accurate across your entire technical stack without requiring constant staff intervention. ##### What happens if an integration breaks? Because CE21’s LMS, AMS, and Events share a unified database, there’s nothing to “break” between those core systems. For third-party tools, our support team handles integration troubleshooting as part of your contract; this ensures there is no finger-pointing between vendors. ##### Can CE21 connect to our existing membership database? Yes. We integrate with major AMS platforms and can build custom connections via our API. Our team handles data migration so you don’t lose historical records. CE21 Platform Capabilities & Features Guide CE21 is a comprehensive all-in-one Learning Management System (LMS) and Association Management Software (AMS) built specifically for professional organizations. This guide provides an expanded look at our platform's capabilities. Please enable JavaScript in your browser to complete this form. Name \*First Last Email \* Page Name Email Send Me the Guide![Loading](https://ce21.com/wp-content/plugins/wpforms/assets/images/submit-spin.svg) --- ### [Catalog Appearance 2.0](https://ce21.com/catalog-appearance-2-0/) **Published:** July 12, 2025 **Author:** reid@ce21.com **Content:** We wanted to revisit the topic of catalog appearance because while our first webinar on the topic does provide a wonderful base level of knowledge about appearance, there is still a lot more to learn. That is what this webinar will explore in more depth. Advanced features that you’ve always wondered about will be explained in detail at this 2.0 level. We will learn about the following features in this webinar: Setting up FAQs Custom CSS Custom Scripts Cookies Privacy policy --- ### [Event Partnerships](https://ce21.com/event-partnerships/) **Published:** December 31, 2025 **Author:** Reid Stillings **Content:** # A dedicated resource for our AV and Venue production partners ## Extending Events to a Global Audience [![A person's hand holding a black wireless microphone with a red band, pointed toward a blurred audience in a professional conference setting](https://ce21.com/wp-content/uploads/2025/01/AdobeStock_811504665-1.jpeg "Video camera with blur background for journalist interview broadcasting reporter news or press conference speaker or public speaking or meeting report record and content creator live media concepts. - CE21")](https://ce21.com/wp-content/uploads/2025/01/AdobeStock_811504665-1.jpeg "A person's hand holding a black wireless microphone with a red band, pointed toward a blurred audience in a professional conference setting") [Discuss Partnership Opportunities](https://scheduler.zoom.us/ce21-demos/30m-ce21-intro-chat) When a client requires virtual or hybrid capabilities, we provide the specialized infrastructure to extend their reach. ## Simple Venues & AV Teams Partnership Structure: ## You refer, we deliver, you earn Extending Events Beyond the Room ## We Integrate with Your Setup When your client needs live streaming or virtual access, we work directly with your AV team to capture clean feeds from your existing infrastructure. This includes HDMI outputs, SDI feeds, or network sources. You focus on delivering a high quality in-room experience while we handle every digital component. This includes the streaming platform, virtual attendee engagement, registration, and post-event content delivery. The result is a comprehensive solution for your client. Your team stays focused on your core strengths, and you earn a commission for the referral. [View Virtual Conference Demo](https://showcase.ce21.com/viewer/classroomunautheticatedlink?x=fCy5ucd%40%4012%40%4012Ps%3D&p=k6rj5251hd&tab=52931) [![](https://ce21.com/wp-content/uploads/2025/10/conference-header.png "conference-header - CE21")](https://ce21.com/wp-content/uploads/2025/10/conference-header.png) [![](https://ce21.com/wp-content/uploads/2025/12/partner-scaled.jpeg "People Group Embrace Logo Vector graphic design illustration - CE21")](https://ce21.com/wp-content/uploads/2025/12/partner-scaled.jpeg) ## How it works Our partnership model is designed to be completely hands off for you while maximizing value for your client. Once you identify an opportunity, we step in to handle all virtual and hybrid components directly. This includes everything from the initial consultation through final delivery. Your role is simply to make the introduction, and we take care of the rest. Here is the simple process: - **Phase 1: Introduction**. You identify the need and introduce us to the client. - **Phase 2: Consultation**. We define the digital goals and production requirements. - **Phase 3: Integration**. We consult the client for on-site live stream needs and meet with AV - **Phase 4: Execution.** We manage the broadcast while you focus on the room / client. ## Capabilities for a Global Audience Our partnership model is designed to be completely hands off for you while maximizing value for your client. Once you identify an opportunity, we step in to handle all virtual and hybrid components directly. This includes everything from the initial consultation through final delivery. Your role is simply to make the introduction, and we take care of the rest. Here is the simple process: - **Virtual Attendance Options**: Provide a professional digital experience for those who cannot travel, ensuring no one is excluded from the event. We utilize beautiful, customizable, and branded event portal templates to ensure the digital environment perfectly reflects the identity of the organization. - **Integrated Credit Tracking**: Automatically manage attendance and professional development credits typical of professional associations. - **Interactive Engagement:** Keep remote viewers active with live chat, and Facebook-style forums that mirrors the energy of the live room. - **Live Stream Delivery:** We can provide seasoned webcaster(s) to capture and stream in-room content to a remote audience. [![](https://ce21.com/wp-content/uploads/2025/10/hybrid.jpg "hybrid - CE21")](https://ce21.com/wp-content/uploads/2025/10/hybrid.jpg) ## Ready to offer more to your clients? If you have an upcoming event looking for virtual or hybrid capabilities, let’s discuss how we can partner to provide a comprehensive solution. [Partner with CE21](https://scheduler.zoom.us/ce21-demos/30m-ce21-intro-chat) [![](https://ce21.com/wp-content/uploads/2025/10/CE21-CHEVRON.png "CE21-CHEVRON - CE21")](https://ce21.com/wp-content/uploads/2025/10/CE21-CHEVRON.png) ## Why Venues and AV Teams Partner with CE21 CE21 is an enterprise level learning management system (LMS) that includes in-person, virtual and hybrid event capabilities. We have a proven track record in high-volume streaming and digital content delivery. With over 35 million hours streamed and decades of industry leadership experience dating back to 1998, CE21 is built for reliability, scale, and performance. - **Space and Capacity Solutions**: We help you accommodate groups that have outgrown your physical square footage by moving the overflow to a digital environment without losing the event’s professional quality. - **Broadcast-Grade Infrastructure**: We utilize a global Content Delivery Network (CDN) to ensure that the event stream is stable and accessible to viewers anywhere in the world, regardless of local traffic spikes. - **Custom Branded Program Viewer**: We deliver the content through a fully branded, professional interface that keeps the focus on the event identity rather than a third-party video host. - **Live Streaming Expertise**: Our team consists of seasoned production professionals who understand signal flow and technical coordination. We speak your language and ensure a professional hand-off from your soundboard and switchers to our encoders. - **Adaptive Bitrate Streaming**: Our platform automatically adjusts the video quality in real-time based on each remote viewer’s internet speed. This provides the best possible experience for every attendee and minimizes playback issues. --- ### [Privacy Policy](https://ce21.com/privacy-policy/) **Published:** October 12, 2021 **Author:** admin **Content:** # Privacy Policy Last updated 12/04/2025 At CE21, user privacy is of the highest concern. We are committed to your privacy and security as well as to providing you the best possible user experience. We may update this policy from time to time, so please check back here for updates. What does privacy mean? CE21 is committed to your privacy and security and to providing you with the best possible experience. We will never disclose your personally identifiable information to any third party without your consent, except in limited circumstances to our business partners with whom we have also established agreements that protect your privacy. Here’s how we collect and use information from you in order to in our efforts to provide the highest quality user experience: IP Address – Your IP or “Internet Protocol” address and other site usage data is used to gather broad demographic information. This data helps us serve you by providing information about how visitors use our web sites. B2B Analytics and Data Enrichment We use third-party analytics tools to help us understand who visits our website and how they interact with our content. These tools process data such as your IP address and cookies to identify business entities (companies) visiting our site and, where available, may associate this activity with business contact information (such as a professional email or LinkedIn profile) to help us improve our services and communications. This processing is focused on professional (B2B) data. Residential IP addresses are generally filtered out to protect individual privacy. - To opt out of company-level tracking: Please visit the [Dealfront Privacy Notice](https://www.dealfront.com/privacy-notice/). - To opt out of personal professional data enrichment: You may remove your profile from our partner’s network by visiting the [Retention.com Opt-Out Page](https://app.retention.com/optout). User Registration – The CE21 web site includes registration forms that require users to give us contact information (such as your name), unique identifiers (like your email address), and demographic information (such as your Zip code or age). Customer contact information is shared among CE21 sites so that, when applicable, you can enjoy the associated benefits without having to register more than once. We use customer information from registration forms to send you information related to our products and services if you consent to receiving such information. Your contact information may also be used when necessary for admin purposes related to your account. We also use your email as a unique identifier in our record system, to verify communications from you, and to send you newsletters and promotion offerings that you ask to receive or to tell you about changes to the CE21. Demographic information and site usage data is also collected on our sites. We use this data to tailor your experience, allowing us to provide content related to your preferences and information on products or services we think you may be interested in. Third Party Ads – Our sites sometimes use outside companies to display advertising ads. These ads may place cookies on your computer, which may be referenced by these companies. We do not use or have access to this information. Cookies – We use a technology called “cookies,” small files stored by your browser to help keep track of your user profile. These cookies do not collect personally identifiable information, nor do we share them with anyone. Our sites use cookies to remember your personal profile for your convenience, to deliver content specific to your interests, and to ensure you don’t see the same ad multiple times. Our cookies are also used to track user trends and improve areas of our sites that our users find valuable. Email – If you use of any email notification features on our site, you will receive email updates as described in the service. CE21 provides you with the opportunity to opt-out of receiving communications from us and our partners. You may remove your personal information from the database of a particular site by sending a request by email to the contact for the particular site as listed below. Orders – Our sites use forms for you to request various information about products and services. We do collect financial information to bill you for the products and services you indicate. (See “Your Security” below for more on how we protect your information.) We collect other information such as contact information, unique identifiers and demographic information for the purposes described above. Also see “Disclosure” for more information on when we provide your information to our third party business partners. Surveys & Contests – We may also survey visitors for various information such as contact information, unique identifiers and demographic information. You are never required to participate in these surveys. The information you provide may be used for analyzing general site demographics, user preferences and tastes, and for other purposes that assist us in providing you with the best experience possible. We may provide this data to third parties in an aggregated form (such as summary reports for our advertisers) but we will provide them with user data or personal identification assigned to the information provided. If you do enter a contest, we will require that you provide a limited amount of personally identifiable data such as contact information. We will likely ask you questions related to your preferences and age or background. Any questions are required to be answered in order to enter the contest will be clearly designated as such. This information may be used to analyze site demographics and user preferences, and for other purposes relating to providing you the best experience possible. We may share this data with third parties in summary or aggregate form only, and never in the form of personally identifiable information. **Site Security** – CE21, and its affiliates have taken the following important measures to protect against data loss, misuse or alteration of your personal information. First, we store no financial information on any of our sites. Although you may have to enter your credit card number each time you make a purchase, we think the benefits of security are worth it the extra work. When we do transmit any of your personal data, we use only Secure Servers using current encryption technology to encode your data safely. The personal data we do store is protected by firewall and password. Our firewall is a combination of hardware and software designed to keep unauthorized users from gaining access to our network. The password you create on our site, along with your unique email address, prevents others from accessing your information. Please do not disclose your password to anyone. **3rd Party Service Providers** – Some of the services made available through our family of sites are provided by third parties that have their own individual privacy policies which may be different from ours. You should review the privacy policy of third parties before providing your personal information to them. **Links to Outside Web Sites** – While on a CE21 web site, you may be led to other web sites. Please be aware these sites may collect data and personal information and operate according to their own privacy policies and practices. Be aware that, once outside of our family of sites, any information you submit is outside of our control. Disclosure – To provide you the best services and products, we team with outside business partners. When you indicate that you want to receive a service or product, or contact a person or organization, we share the data needed for you to receive what you have indicated. We may also hire consultants that may need access to our member database to perform their services. We take great care to require that these business partners agree by contract not to use any member information that they may receive access to outside their business relationship with us. CE21 may contract with outside companies to assist us with our mailing lists or provide retail services. Your personal information may be shared with these outside companies for the sole purpose of administering the products, services and programs you have selected. Opt-out – CE21 provides you the ability to opt out of receiving communications from our partners and from us. To remove your personal information from one of our web sites, please email a request to the site at the address listed in “Contacting Us.” To remove your name from an email service, simply reply to the email and type “Unsubscribe” in the subject line. Information Correction or Update – You can change or update your personal information for a particular tool at any time by going to your account on the site and following the instructions to update your information. Contact Us – If at any time you feel that the CE21 has not adhered to this policy, please email us at and we’ll do our best to determine any problem and quickly respond. If you have questions or concerns about our privacy policy, contact us at . For information on your legal terms of use of the CE21, please click **[here](https://ce21.com/terms-and-conditions/)**. This privacy policy does not extend to any information that is inherent in the operation of the Internet, and therefore beyond our control. And is not to be applied in any manner contrary to applicable law or governmental regulation. We reserve the right to make changes to this policy at our discretion. In addition, CE21 and its affiliates may disclose your personally identifiable information if required to do so by law or in the good-faith belief that such action is necessary to conform to the requirements of the law or comply with governmental orders, court orders, or legal process served on CE21 or its affiliates; or to protect and defend the property or rights of CE21 and its affiliates or the users of the CE21 web sites. --- ### [From Prompt to Production: Gain Mastery of Learning Content with Gen AI](https://ce21.com/from-prompt-to-production-gain-mastery-of-learning-content-with-gen-ai/) **Published:** September 10, 2025 **Author:** reid@ce21.com **Content:** Professional associations are under growing pressure to produce timely, high-impact learning content for members, credentialing programs, and continuing education—often without the luxury of large instructional design teams. Generative AI is a breakthrough solution. In this hands-on, interactive session designed for association staff and education teams, you’ll learn how to leverage ChatGPT and HeyGen AI to accelerate content development, reduce costs, and improve the reach and quality of your educational offerings. We’ll walk you through real-world examples of how generative AI can be used to: Draft full training outlines and eLearning content from a single prompt Create polished PowerPoint decks customized to your learning goals Develop webinar and course scripts that support your education objectives Produce engaging avatar-led video lessons—no filming required Whether you’re modernizing a certification program or building microlearning for your members, this session will give you the tools to work faster, scale smarter, and maintain instructional quality across formats. Learning Outcomes: By the end of this session, participants will be able to: Use ChatGPT to create educational outlines, content modules, quizzes, and assessments for member training. Generate branded PowerPoint files aligned with specific learning objectives. Write concise, structured scripts for webinars and eLearning delivery. Produce high-quality, avatar-based instructional videos using HeyGen AI. Apply a repeatable generative AI workflow to support ongoing content development for credentialing, onboarding, and continuing education. Key Details: Audience: Professional association staff, education managers, program directors, instructional designers, and member services teams Duration: 60 minutes Format: Live webinar with demonstrations Tools Featured: ChatGPT (OpenAI), HeyGen AI --- ### [How a Mindshift in Membership Management Can Change Everything](https://ce21.com/how-a-mindshift-in-membership-management-can-change-everything/) **Published:** July 17, 2025 **Author:** reid@ce21.com **Content:** Generational shifts in association membership have changed expectations in almost every facet of association life – from what services are provided to members, to how those benefits are delivered. More and more people are joining associations mid-career as the disruptive nature of our world is forcing major life changing events. How are these “new” member’s needs being met? Associations are being asked to do far more with even less resources to serve and retain members in this disruptive environment. What role does technology play in managing these shifting expectations? Join us to learn how a fresh approach to membership management in conjunction with continuing education, can transform your association today. Technology that frees up staff to interact more strategically with members. Technology that automates processes providing freedom to members to engage with their association in ways that meet their expectations. Key Takeaways: How an organic system with Member Management and Continuing Education enhances the member experience How automation takes the heavy lifting away from staff The ability to access actionable information and put that data to work The power of creating and delivering targeted products and services to best serve your members The success of one association leader who has made the leap We hope you can join us! --- ### [Complex + Simple Live Events](https://ce21.com/complex-simple-live-events/) **Published:** July 12, 2025 **Author:** reid@ce21.com **Content:** Live events are here to stay, and we want you to be ready! Join us to better understand how to effectively use live events within our system. Lisa will cover the details of this product type and explain what CE21 Manager can do for your event registrations. We don’t only support virtual and online events; we are also equipped to assist you with in-person conferences. Learn more about building Live Events with this pre-recorded webinar. --- ### [All About Settings](https://ce21.com/all-about-settings/) **Published:** July 9, 2025 **Author:** reid@ce21.com **Content:** Have you ever wondered about the numerous settings in CE21? Settings for webinars, settings for products, settings for the catalog, settings for notifications. . . I could go on and on. But thankfully, I don’t need to! Lisa is going to explore all the available settings within CE21 Manager and what they will do for you on the backend as well as how that will translate to the front end. Please join us in getting the 411 on all things Settings. --- ### [CE21 Office Hours - Enable Early Renewal Options](https://ce21.com/ce21-office-hours-enable-early-renewal-options/) **Published:** July 9, 2025 **Author:** reid@ce21.com **Content:** Join Clint McBride, Isabel Briseno-Leggett, and your fellow CE21 users to learn more about the possibilities within the CE21 platform! This month, Isabel will review how to enable CE21’s early renewal options. When you register, you’ll be asked to provide the question(s) you would like answered at this event. Please let us know the specific issue you’re trying to solve or your training question so we can adequately prepare. Please understand that you will be on the line with other clients, so if you have questions of a more delicate or private nature, please open a help bucket ticket to allow us to assist you that way. You can open a Help Bucket ticket here. These events will be meetings, not webinars, so you may be on camera. --- ## Categories ### [CE21U](https://ce21.com/category/ce21u/) --- ### [Training](https://ce21.com/category/training/) --- ### [Documentation](https://ce21.com/category/documentation/) --- ### [Navigator](https://ce21.com/category/navigator/) **Description:** Posts for the Insider News Newsletter --- ### [Thought Leadership](https://ce21.com/category/thought-leadership/) --- ### [Company News](https://ce21.com/category/company-news/) --- ### [Platform](https://ce21.com/category/platform/) --- ### [Press Release](https://ce21.com/category/press/) --- ### [Partnerships](https://ce21.com/category/partnerships/) --- ### [Conferences](https://ce21.com/category/conferences/) --- ### [Company Culture](https://ce21.com/category/company-culture/) --- ## Tags ### [Training](https://ce21.com/tag/training/) --- ### [Webinar](https://ce21.com/tag/webinar/) --- ### [CE21U](https://ce21.com/tag/ce21u/) --- ### [Company News](https://ce21.com/tag/company-news/) --- ### [Technology](https://ce21.com/tag/technology/) --- ### [Hanging with Hank](https://ce21.com/tag/hanging-with-hank/) --- ### [Documentation](https://ce21.com/tag/documentation/) --- ### [thought leadership](https://ce21.com/tag/thought-leadership/) ---