Last updated 1/31/2015
At CE21, user privacy is of the highest concern. We are committed to your privacy and security as well as to providing you the best possible user experience. We may update this policy from time to time, so please check back here for updates.
What does privacy mean? CE21 is committed to your privacy and security and to providing you with the best possible experience. We will never disclose your personally identifiable information to any third party without your consent, except in limited circumstances to our business partners with whom we have also established agreements that protect your privacy.
Here’s how we collect and use information from you in order to in our efforts to provide the highest quality user experience:
IP Address – Your IP or “Internet Protocol” address and other site usage data is used to gather broad demographic information. This data helps us serve you by providing information about how visitors use our web sites.
User Registration – The CE21 web site includes registration forms that require users to give us contact information (such as your name), unique identifiers (like your email address), and demographic information (such as your Zip code or age). Customer contact information is shared among CE21 sites so that, when applicable, you can enjoy the associated benefits without having to register more than once.
We use customer information from registration forms to send you information related to our products and services if you consent to receiving such information. Your contact information may also be used when necessary for admin purposes related to your account. We also use your email as a unique identifier in our record system, to verify communications from you, and to send you newsletters and promotion offerings that you ask to receive or to tell you about changes to the CE21.
Demographic information and site usage data is also collected on our sites. We use this data to tailor your experience, allowing us to provide content related to your preferences and information on products or services we think you may be interested in.
Third Party Ads – Our sites sometimes use outside companies to display advertising ads. These ads may place cookies on your computer, which may be referenced by these companies. We do not use or have access to this information.
Email – If you use of any email notification features on our site, you will receive email updates as described in the service. CE21 provides you with the opportunity to opt-out of receiving communications from us and our partners. You may remove your personal information from the database of a particular site by sending a request by email to the contact for the particular site as listed below.
Orders – Our sites use forms for you to request various information about products and services. We do collect financial information to bill you for the products and services you indicate. (See “Your Security” below for more on how we protect your information.) We collect other information such as contact information, unique identifiers and demographic information for the purposes described above. Also see “Disclosure” for more information on when we provide your information to our third party business partners.
Surveys & Contests – We may also survey visitors for various information such as contact information, unique identifiers and demographic information. You are never required to participate in these surveys. The information you provide may be used for analyzing general site demographics, user preferences and tastes, and for other purposes that assist us in providing you with the best experience possible. We may provide this data to third parties in an aggregated form (such as summary reports for our advertisers) but we will provide them with user data or personal identification assigned to the information provided.
If you do enter a contest, we will require that you provide a limited amount of personally identifiable data such as contact information. We will likely ask you questions related to your preferences and age or background. Any questions are required to be answered in order to enter the contest will be clearly designated as such. This information may be used to analyze site demographics and user preferences, and for other purposes relating to providing you the best experience possible. We may share this data with third parties in summary or aggregate form only, and never in the form of personally identifiable information.
Site Security – CE21, and its affiliates have taken the following important measures to protect against data loss, misuse or alteration of your personal information. First, we store no financial information on any of our sites. Although you may have to enter your credit card number each time you make a purchase, we think the benefits of security are worth it the extra work. When we do transmit any of your personal data, we use only Secure Servers using current encryption technology to encode your data safely.
The personal data we do store is protected by firewall and password. Our firewall is a combination of hardware and software designed to keep unauthorized users from gaining access to our network. The password you create on our site, along with your unique email address, prevents others from accessing your information. Please do not disclose your password to anyone.
Links to Outside Web Sites – While on a CE21 web site, you may be led to other web sites. Please be aware these sites may collect data and personal information and operate according to their own privacy policies and practices. Be aware that, once outside of our family of sites, any information you submit is outside of our control.
Disclosure – To provide you the best services and products, we team with outside business partners. When you indicate that you want to receive a service or product, or contact a person or organization, we share the data needed for you to receive what you have indicated. We may also hire consultants that may need access to our member database to perform their services. We take great care to require that these business partners agree by contract not to use any member information that they may receive access to outside their business relationship with us.
CE21 may contract with outside companies to assist us with our mailing lists or provide retail services. Your personal information may be shared with these outside companies for the sole purpose of administering the products, services and programs you have selected.
Opt-out – CE21 provides you the ability to opt out of receiving communications from our partners and from us. To remove your personal information from one of our web sites, please email a request to the site at the address listed in “Contacting Us.” To remove your name from an email service, simply reply to the email and type “Unsubscribe” in the subject line.
Information Correction or Update – You can change or update your personal information for a particular tool at any time by going to your account on the site and following the instructions to update your information.
We reserve the right to make changes to this policy at our discretion.
In addition, CE21 and its affiliates may disclose your personally identifiable information if required to do so by law or in the good-faith belief that such action is necessary to conform to the requirements of the law or comply with governmental orders, court orders, or legal process served on CE21 or its affiliates; or to protect and defend the property or rights of CE21 and its affiliates or the users of the CE21 web sites.