CE21 Lighthouse AMS
the pinnacle of membership management
CE21 Lighthouse AMS simplifies membership management for individuals, companies, and chapters/sections. Lighthouse AMS handles tasks like recurring dues, fundraising, and group management while fostering community through forums, directories, and email tools—all fully baked into the CE21 platform alongside our LMS.
Key Components of CE21 Lighthouse AMS
Unified Experience
Self-Service
Auto Renewals
Website
UNIFIED EXPERIENCE
Our CE21 Lighthouse AMS isn’t simply integrated with our LMS—it is organically part of CE21 Trident LMS, offering a unified experience with a single login for both staff and members.
With Lighthouse AMS, members can join, renew their memberships, access information, and purchase products, including continuing education, all in one place.
Simplify your administrative tasks by managing members, your WordPress site, and LMS products all through a single login and interface.
SELF SERVICE
CE21 Lighthouse AMS (and Trident LMS!) was designed to enhance staffing efficiency by offering automation tools and self-service features that free up time for other priorities. With our platform, members can:
- Update and manage recurring payment methods for membership dues and donations
- Access and manage all interactions with the association in one central location
- Effortlessly upgrade their membership to unlock additional benefits
- Post and edit classified ads with a streamlined staff review and approval process
AUTO RENEWALS
CE21 Lighthouse AMS simplifies membership management by automating key tasks, including:
- Automatic invoice generation for renewals
- Secure credit card storage for dues and donation payments
- Renewal and payment reminders with attached invoices
- Seamless member transitions between tiers in tiered membership structures
WEBSITE SOLUTION
Our platform uses WordPress to offer a fully integrated and secure website solution, allowing associations to build custom-branded sites with ease. Whether you’re migrating an existing WordPress site or starting fresh, we ensure a smooth onboarding transition while improving design, usability, and integration with educational programming catalogs.
Diverse Membership Types
Individual
Set dues as a flat rate or with a customizable formula, and automatically move members between tiers.
Company
Set dues as a flat rate or with a customizable formula, and manage membership, employee rosters, and purchases from a centralized portal.
Sections/Chapters
Create standalone sections or link them to a primary membership for better organization.
Automated
CE21’s Smart List automates group management, adding or removing members based on criteria, making it easy to provide benefits to targeted subsets without manual updates.
Recurring Dues & Fundraising
CE21’s automated membership tools handle renewals by automatically collecting fees on a monthly, semi-annual, or annual basis, removing the need for manual campaigns.
Our donation system lets organizations create separate e-commerce streams for different revenue types, making accounting easier. It also tracks recurring donation goals with visual progress updates.
CE21 Lighthouse AMS Highlights
Community
Keep members engaged with features like community forums and scheduled chats. Members who belong to multiple groups can easily stay updated with a forum feed that aggregates the latest posts across all their groups.
Directories
Create and manage individual or company directories for your groups. Assign specific groups to each directory and choose whether to keep them private (members only) or make them public.
Legislative Districts
The Legislative District feature matches users to their legislative districts using their address, automatically updating after redistricting or elections. Clients can use Smart Lists and Mass Email Marketing tools to engage users based on their district.
In-House Customer Support
At CE21, we manage support in-house to ensure the best experience.
Our team uses customer insights to continuously improve the platform and stay connected to the user experience.
CE21 Lighthouse AMS Optional Features
EMAIL MARKETING
The Email Marketing tool allows organizations to streamline their outreach by creating dynamic Smart Lists that automatically update for accurate and relevant targeting.
With an intuitive drag-and-drop email builder, users can easily design customized emails using pre-built or tailored templates.
Advanced reporting features provide detailed insights into email performance, including delivery rates, opens, clicks, bounces, and unsubscribes.
The tool also includes exclusion options, ensuring recipients who have already engaged with previous emails are not redundantly contacted.
CLASSIFIED ADS
CE21’s Classified Ads Module enables organizations to increase non-dues revenue by selling ad space to members to sell products and services directly through the platform.
With options for premium ad placements, exclusive discounts for members, and customizable display widgets, the module integrates organically into the platform. It offers a straightforward way to foster engagement by connecting members with valuable opportunities while creating a reliable source of non-dues revenue for the organization.
WEBSITE SERVICES
If you’re moving ongoing content to your CE21 WordPress site, updating its design, or changing the layout of your catalog, we focus on making sure your site works well and meets your needs.
We work with you throughout the process to ensure your site is easy to use, performs reliably, and helps you manage your content and online presence effectively.
We are excited to work with CE21 as our LMS/AMS partner. Their continued willingness to produce a high quality, highly efficient system is paramount to associations and our members and sets them apart from their competitors.