CE21 Trident LMS
online learning for a changing world
Explore CE21 Trident Learning Management System (LMS), which serves as the core of our platform, providing a flexible framework for managing educational products. Its customizable tools are designed to meet the varied needs of organizations, offering practical solutions that fit their unique goals and operational workflows.
Key Components of CE21 Trident LMS
Catalog
Viewer
Manager
Presenter
CATALOG
Our catalog front-end empowers users to explore products, manage their accounts, and easily launch programs, all within a customizable interface. Using configurable widgets, such as product displays, text blocks, calendars, live event listings, and more, you can create tailored customer pages that suit your unique needs. Easily control menu order and page layouts to ensure a cohesive experience.
For even greater flexibility, advanced customization options are available through CSS, allowing you to fully refine the catalog’s look and feel.
VIEWER
Our browser-based program viewer is fully customizable to tailor to preference and focus learning. With flexible appearance options and CSS customization, it can align perfectly with your brand and audience.
Our viewer includes features like live chat and a Facebook-style forum to encourage interactivity. Viewer tabs can be reordered, relabeled, and even customized for specific programs, creating unique experiences for special events or content.
Learners can complete all optional or required certification steps, directly within the dedicated Certification tab for a smooth educational user experience.
MANAGER
CE21 Manager is an all-in-one back-end administrative portal that brings together the essential tools your team needs in one place. It supports product administration, account management, sales, reporting, marketing, certification, customer support, and more.
CE21 Trident LMS integrates with CE21 Lighthouse AMS for smooth member management and connects with our Live Event and Virtual Summit products for effective virtual or hybrid event delivery, offering a unified solution for education, membership, and events.
With its comprehensive suite of integrated features, CE21 Manager simplifies daily operations, enabling your staff to work more productively and focus on what truly matters.
PRESENTER
CE21 Presenter is a browser-based tool designed to simplify the management of digital course content. It allows staff to easily upload, trim, and organize videos, as well as add slides and alerts. When paired with a live webcast, CE21 Presenter transforms into a powerful live stream management tool, enabling operators to efficiently monitor and control productions.
The platform also supports closed captioning submissions directly within the interface, ensuring accessibility for all learners. With all the necessary tools to prepare and enhance course media, CE21 Presenter is an essential resource for managing your digital content.
Diverse Product Types
Virtual/Hybrid Events
Create virtual conferences to deliver content through a customizable, branded portal. Offer it as an in-person live event for a hybrid experience.
Digital Products
CE21’s platform supports a wide range of digital formats, including Live Webcasts, Video Replays, Webinars, Video Downloads, SCORM, eBooks, Text-Based CE, Classrooms and, of course, Virtual Conferences.
Live Events
Our live events allow you to create complex live events with agendas, badging and, of course, certification.
Use our new Live Event Portal to use QR Codes to efficiently track attendance!
Shippable Products
CE21 allows integration with shipping providers to offer and ship physical products like DVDs, CDs, Books, or custom items to expand your catalog offerings.
CE21 Mobile App
The CE21 Mobile app gives learners access to content anytime, anywhere, including offline. They can view programs, complete certifications, connect with peers, and more.
The CE21 Mobile app is included at no extra cost with all LMS contracts.
Product Certification
Custom Certificates
Create your certificate in our flexible template system. Easily customize the wording and layout of your certificates of completion to pull in details about the user, the program, the credits, and more.
Evaluations
Create evaluations to collect valuable customer feedback on your programs. Customize them to be either required or optional, and choose whether to display them before, during, or after the program concludes.
Quizzes
Our flexible quizzing system lets you customize various options based on your needs, including the percentage of questions required to pass, the number of attempts allowed, and the option to randomize questions.
Polling
Incorporate polling questions throughout your program to actively engage attendees, encourage participation, and maintain their focus and alertness.
Time Tracking
All digital programs track participation, but with time tracking, you can set a required percentage of time that learners must complete before they are eligible to pass the time tracking certification.
Attendance Confirmation
Attendance confirmation can be set up as simple “Are you there?” prompts throughout the program, or you can use question sets that encourage users to provide periodic responses (no wrong answers!).
Participation Codes
Participation Codes can be easily configured to display random letter codes throughout the program, which attendees must confirm. You can set the required percentage and enhance accessibility by adding chimes or even having the codes read aloud.
Affidavits
Include a straightforward affidavit within the program, where the participant certifies that they attended the entire program. This additional step ensures accountability and adds a layer of verification to the process.
In-House Customer Support
At CE21, we manage support in-house to ensure the best experience.
Our team uses customer insights to continuously improve the platform and stay connected to the user experience.
Sales & Marketing
EMAIL MARKETING
Create mass email campaigns to customers by using Smart Lists to create living queries that automatically update. | Learn more
DISCOUNTS
Create and manage discounts for specific products, categories, people, and companies. View discount usage and history. | Learn more
BUNDLES
Group together several products and sell them as one unit for a set price. There is even an option to allow users to build their bundle which can graduate their savings when they buy more. | Learn more
Reporting
REPORTS
With almost 50 different default reports that can be customized to your organization’s needs, CE21 provides limitless ways to gather the reporting data you need.
SCHEDULE REPORTS
Use a saved report to set a schedule for your report to be run and then emailed to you.
DASHBOARD OVERVIEW
Our dashboard allows you to visually present your selected data. We offer focused views on key areas such as Overview, Product, Membership, and Revenue Data, helping you analyze performance effectively.
Both the AMS & LMS system are easy to use. CE21 has the best customer service, if you have an issue they will get back to you right away. If it is something that the system can’t currently do they will create a ticket so the system can do that task in the future.
Additional Trident LMS Features
Live Event Portal
Allows attendees to use personalized QR codes on their badges for quick live event check-in and check-out, automatically linking attendance data to profiles for a smoother event experience.
Product Templates
Create product templates that can be prefilled with commonly used information to clone and make new product creation simple and speedy.
Zoom Integration
Integrate your Zoom accounts into CE21, allowing registrants to launch into the correct Zoom meeting directly from their customer account.
Support Ticketing System
The CE21 integrated Customer Support Ticket System consolidates user emails and tickets into a simple, user-friendly interface, eliminating the need for third-party support systems.
Sharing Marketplace
Opt to share any program content with other associations to capture additional sales. Share content from other associations to add specific content to your catalog.
Integrations
Google; Google Analytics; Google Tag Manager; USPS, Google Places; Ship Station; Facebook Pixel ID; Zoom; GoToMeeting, GoToWebinar; Discourse; Active Campaign; Ecommerce Payment Gateways and more!
API
Features a RESTful architecture, allowing you to code in the language of your choice. Requires authentication and TLS encryption.
Much more!
There’s many more CE21 Trident LMS features, visit our CE21 Features Matrix for a breakdown of more exciting platform features.