Hanging with Hank: Exploring CE21’s White Glove Course Creation

by | Aug 28, 2023 | Documentation, Technology, Thought Leadership

Hanging with Hank: Exploring CE21’s White Glove Course Creation

By Hank

In this episode, Hank the Emu chats with Clint McBride, our Client Services Manager, to explore how CE21’s White Glove Course Creation supports your organization’s efforts to deliver premium content – prompt and tailor-made – services to you with acute attention to detail. 

Hank: Welcome, Clint! What does Course Creation entail for our clients?

Clint: CE21 offers a full-service course creation. This service is designed to cater to various scenarios, whether small offices, organizations with urgent deadlines, those transitioning staff, or anyone needing a rapid ramp-up to more complex programming. CE21’s White Glove Course Creation is all about providing a comprehensive solution for organizations looking to deliver premium content with precision and efficiency.


Hank: Can you walk us through how this service works?

Clint: It all starts with a personalized consultation. Our team engages in discussions with clients to understand their specific needs. We then craft a tailored plan that suits their requirements perfectly. Once we understand clearly, we establish a core product template as the foundation for events and programs. This template sets the stage for parameters like accreditation guidelines.

We then create a customized questionnaire exclusively for each client. This helps streamline the process for future submissions. With all the information, our team takes charge and starts building the programs. We offer varying levels of customization so clients can choose the assistance level that best fits their needs.


Hank: What specific services do you offer under White Glove Course Creation?

Clint: We provide a range of services to cater to different scenarios. For instance, we can handle that seamlessly if clients have all the necessary files but need assistance importing them into the system. We also specialize in building Virtual Conferences that blend live and virtual components, creating a dynamic experience.

Our expertise also extends to templatizing, where we use CE21’s extensive knowledge to create effective templates. We set up rules for certification and evaluation schemes, design certificate and email templates with email reminders, establish associated products, and even manage prerequisites. Whether clients want to work with an established catalog or start from scratch, we have them covered.


Hank: What is the pricing structure for this service?

Clint: The pricing for White Glove Course Creation is based on each client’s unique needs and programming complexity. We offer both single program and bulk pricing options to ensure flexibility. Additionally, we offer live videography at an additional cost.


Hank: Is there anything else you’d like our viewers to understand about CE21’s White Glove Course Creation?

Clint: I’d like to emphasize that our team is here to ensure that organizations can easily deliver top-tier content. With our White Glove Course Creation, clients can focus on their core objectives while leaving the intricate details to us. It’s about elevating the learning experience and making the process as smooth as possible. If you’re seeking premium content creation with acute attention to detail, CE21 has got you covered. 

Watch their entire conversation here: